Creating Team Norms
Creating Team Norms
Creating Team Norms
Now that we have established the essentials of team norms, the next step is to create these
norms so that each team member learn to interact with fellow members, as well as those
outside of the team, effectively and successfully. If you lead a team that has difficulty of
interacting with each other, perhaps you need to follow these steps in creating and developing
team norms.
Form a charter – Draft a list of proposed team norms that you want to project in your team. You
could also follow team norms from other work groups. You could also advise your co-members
Gather your members – Schedule and hold a meeting to introduce the proposed team norms to
your members. Make sure that all team members must be present at the meeting so that the
norms can be “owned” by all of them. If one member is absent or does not attend, postpone the
Let an outside person facilitate – It is best that a person outside of your team facilitate the
meeting so that members would not feel that they are being “dictated” by a new set of rules. In
the absence of a facilitator, let another team member lead the meeting.
Let ideas flow – Begin the brainstorming by brining out each of the member’s drafts for a team
norm. Let them provide additional ideas as they come along. The more ideas generated, the
better. Remember not to comment or critique on the ideas, and instead list everything on the
Discuss about these ideas – Once the proposed norms are generated on the board, you might
want to cross out redundant ideas off the list. You can decide to keep all the group norms
listed, or you can discuss to determine the group norms your group wishes to keep. Although
there is no recommended number of group norms you can keep, it is best to let common sense
prevail when you find there are one too many guidelines. You could also add new group norms
Only pay attention to how you interact – Group norms does not concern all group behavior and
therefore should not be legislated. What needs attention are the important interaction areas
Commit to the norms – Once the set of guidelines has been agreed upon by all members, they
are also bound to commit into applying the team norms, as well as telling each other if they
Distribute the list of team norms– After the meeting, distribute to all member the group norms
Evaluate the team norms – After a certain period of time, such as every three months, evaluate
how the team norms are affecting the group into achieving its business goals as well as its