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General Instruction Manual

This document outlines administrative procedures and requirements for Saudi Aramco identification cards. It identifies responsibilities, applicable transactions, and general rules for issuing IDs. IDs are distinguished by colors, shapes, holograms and include personal biographic information. Individuals must meet eligibility requirements to receive an ID, such as employment, dependency, or association with Saudi Aramco through an approved contract. Valid identification documents must also be presented when requesting an ID.

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0% found this document useful (0 votes)

556 views29 pages

General Instruction Manual

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GULF BUSINESS CONTRACTING

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SAUDI ARABIAN OIL COMPANY (Saudi Aramco) G. I.

Number APPROVED
GENERAL INSTRUCTION MANUAL 710.001
ISSUE DATE REPLACES
ISSUING ORG. INDUSTRIAL SECURITY OPERATIONS (ISO) 04/01/2017 11/01/2015
APPROVAL PAGE NO.
SUBJECT SAUDI ARAMCO IDENTIFICATION CARDS AMZ 1 OF 29
CONTENT
This General Instruction (G.I.) outlines administrative procedures and requirements for Saudi Aramco ID cards. It
identifies responsibilities, business strategies and applicable transactions to be executed through e-Security application
via SAP corporate portal at the Intranet home page (http://myhome.aramco.com.sa) and extranet page
(http://portal.aramco.com). All references in the instruction are meant for Saudi Aramco organizations employees and
contractors with the following information:
01.0 GI proponent.
02.0 Purpose.
03.0 Glossary.
04.0 General rules.
05.0 ID privileges and access denied.
06.0 Additional ID regulations.
07.0 Responsibilities of stakeholders and cardholders.
08.0 Restricted Access for employees, consultants, trainees and company visitors
09.0 Community-Facility IDs for employees, retirees, consultants and others.
10.0 Community-Facility or Non Community-Facility IDs for non-employed spouse/dependents, personal
visitors, domestic helpers and drivers.
11.0 Contractor and customer IDs.
12.0 Non Community-Facility IDs for government employees.
13.0 Retrieval of Saudi Aramco IDs (all types).
14.0 Penalties on late return of contractor and customer IDs.
15.0 Revoking restricted access during vacation or other leave of absence
16.0 Loss of IDs, investigation and replacement process with penalties
17.0 Approval authority for service requests.
EXHIBIT-1 - ID types and approval requirement.
EXHIBIT-2 - Penalties and warning notices for lost IDs.
EXHIBIT-3 - Supporting documents required for verification (ALL ID Types).
EXHIBIT-4 - ID types and access privileges.
EXHIBIT-5 - ID Types and validity dates.
** EXHIBIT-6 - JHAH Employees Access Privileges.

1.0 G.I. PROPONENT

Industrial Security Support Department (ISSD) is the proponent of this instruction. ISSD and Area Industrial
Security Operations Departments (AISOD) shall consistently ensure the procedures and requirements are
implemented in their area of responsibility. All changes, comments or suggestions relating to the procedures and
associated requirements stated in this GI shall be directed to ISSD.
2.0 PURPOSE
This is to ensure efficient and streamlined operations for protection of company’s installations, restricted or non-
restricted facilities, including communities and to grant physical access to employees, contractors and all others
with their identification through appropriate IDs within the facilities or premises. (Note: Organizations shall not
permit to develop or use IDs and passes showing corporate identity without prior approval from AISOD).

3.0 GLOSSARY
The following abbreviations/acronyms of the names or titles are used in this instruction:
AIO : Area ID Office

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AISOD : Area Industrial Security Operations Department

AAC : Aramco Affiliated Company
AOA : Asian and Other Arabs
AOC : Aramco Overseas Company
ASC : Aramco Services Company
APNE : Apprenticeship Program for Non-Employees
BKP : Bulk Plants
CDPNE : College Degree Program for Non-Employees
CMC : Chronic Medical Condition
CSL : Computer Security Liaison
EAP : Education Assistance Program
FrPD : Fire Protection Department
FRA : Final Release Agreement
FSF : Facilities Security Forces
GCC : Gulf Council Countries
IKLH : In Kingdom Local Hire
ISO : Industrial Security Operations
ISSD : Industrial Security Support Department
NCF : Non Community-Facility (Facilitate Gate Access Entry)
NIC : National Identity Card
OOK : Out-of-Kingdom
PIN : Personal Identification Number
PNG : Persona Non-Grata
PTD : Permanent Total Disability
HRSCO : Human Resources Service Center Office
GA : Government Affairs
SAP : Systems, Applications and Programs
RSCC : Regional Security Control Center
SCIS : Supreme Commission for Industrial Security
SEC : Saudi Electric Company
SI&RA : Social Insurance & Retirement Affairs
STS : Security Technical Services
SSSP : Saudi Strategic Storage Program
SAS : Saudi Aramco Services
TS&C : Technical Support & Coordination
JHAH : Johns Hopkins Aramco Healthcare

4.0 GENERAL RULES

Saudi Aramco IDs are distinguished by combination of colors, shapes, company hologram, strips, expiration
date, bar codes, etc., and issued on approved service requests. The following conditions and requirements shall
be met before issuing IDs or granting access to individuals:
4.1 CRITERIA
Individuals (male/female) shall be employed, dependent, associated with organization in any position
and/or sponsored by the contracting firm or agency to work for Saudi Aramco under approved contract,
service order, work order, etc. The following criteria shall be used:

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4.1.2 Personal biographic information shall be clearly used on IDs in Arabic and English languages as
expressed in Government directive that requires full name (last, first, middle initial), badge
number, current photo, date of birth, nationality, government number, company name,
commercial registration or license number for contracting firm/agency, serial number, expiry
date, blood type.

4.1.3 Applicants shall present to AIO valid documents such as NIC or Family card (Saudi), resident
permission (certain national), NIC or passport (gulf country citizens) and residence
permit/passport (expatriate) while requesting IDs. Note: If these documents are expired, IDs
shall not be issued.

4.1.4 Persons working for overseas subsidiary companies (ASC/AOC/AAC) shall be issued IDs to
facilitate their entry in restricted facilities when they are on assignment to Saudi Aramco. The
IDs issued at overseas subsidiary company offices shall be accepted for admittance to
administration offices, main camps and recreational areas (Note: Persons working for domestic
subsidiary/joint venture companies shall be issued a consultant ID with restricted access on
approved service requests for more than (14) days period).

4.1.5 Non-employed guests or visitors who are visiting camp residents for their short-term visits (less
than 14 days) shall not be issued IDs (Note: Camp residents may submit their requests through
Visitor Management System “VMS”).

4.1.6 Persons who were issued IDs earlier and meanwhile they have changed association or job
through any firm, agency or sponsor, shall surrender IDs to AIO and re-apply for designated IDs
against the approved service requests.

4.1.7 E-Security completed service requests for IDs shall stay valid for 30-days from the last approval
date. If needed, appointment can be rescheduled with a new date without cancelling the service
request within the validity of 30-days.

4.2 BADGE NUMBER ASSIGNMENT AND FINGERPRINT TAKING

4.2.1 Only one badge number is to be assigned to each applicant throughout his/her career or
association with the company. This excludes personnel who were working for the company as
contractor employees and became regular employees in addition to, employee’s dependents,
drivers and personal visitors who are not issued badge numbers (Note: Applicants shall indicate
previously assigned badge number(s) while requesting ID).

4.2.2 Applicants requesting new IDs shall be fingerprinted or previous fingerprints taken are unclear.
The ASC/AOC/AAC employees on assignment to Saudi Aramco shall be fingerprinted when
they request a physical ID with restricted access (Note: Dignitaries, Board of Directors and
government employees are exempt from fingerprint taking).
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4.3 ID PHOTO SESSION

4.3.1 Applicants including female contractor employees shall be photographed in civil dress with a
full-face view directly to the camera installed in AIO and without wearing sunglass or face
covering. Applicants may have the option to be photographed wearing traditional head covering
as appropriate to company dress code policy. AIO reserve the right to either accept or reject
applicant requests for ID’s if found not in compliance with company policy dress code. (Note:
This will also apply to AISOD and FrPD employees who are assigned to operational activities as
they would have the option to be photographed in civil dress or in their approved uniform).

4.3.2 Contractor personnel and distribution customers are allowed to renew their IDs within a
maximum period of two (2) years without the need for their physical presence in ID office for a
photo taken session. The previously taken shall be used provided that the photos are clear or no
changes to the face impression.

4.3.3 In the cases of change information or replacement of damaged IDs, individuals may be re-issued
IDs by using the previously taken provided that the photos are clear or no changes to the face
impression.

4.4 COMBINED PRIVILIGES THROUGH ONE ID

4.4.1 Non-employed spouses of SC11+ Saudi female employees and retirees shall be issued two IDs
(community-facility & contractor). Also, dependent wife and unmarried daughters of SC11+
Saudi male employees who are working as contractor employees shall be issued two IDs
(community-facility & contractor). This includes issuing two IDs (community-facility &
contractor) to Saudi dependent parents of SC11+ regular (male/female) employees and SC11+
Saudi (male/female) retirees who are hired as company consultants or working as contractor
employees.

4.4.2 SC3-10 Saudi retirees who are dependents (parents) of SC11+ regular employees shall be issued
11+ Retirement ID (one ID) with letter (J). The ID validity shall be the same as per retirement
ID. (Note: A relationship link shall be updated in SAP HR system).

4.4.3 SC3-10 male/female employees married to SC11+ employees (Saudis or expatriate) shall
indicate the sponsor badge number at the back side of the ID card. (Note: A relationship link
shall be updated in SAP HR system)

4.4.4 Contractor employees who are approved to stay in the main camps (family/bachelor) shall be
eligible for a Consultant ID only with SC11+ or SC3-10 privileges. Contractor employees who
are personal visitors to employees residing in main family camps shall be issued two IDs
(Contractor ID and Personal Visitor).

Notes:
 (Personal visitors of SC3-10 employees and others residing in bachelor camps do not qualify
for IDs to be issued).
 Family camps include DHSC, RTSC, ABSC, and UDSC.

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4.5 RETENTION OF ID PRIVILEGES FOR RETIREES

All Saudi retiring executives/general managers, SC15+/SC11-14 and SC3-10 employees shall be
allowed to retain the same ID privileges that were granted during their regular service with the company.
They shall be issued Retiree IDs after the retirement action is established through SAP HR system on the
retiring employee’s last working day with the company. (Note: Letter “M” shall be issued for SC9 and
SC10 retirees to retain the same ID privileges that were granted during their regular service with the
company).
4.6 SELECTING PIN CODE
On receiving processed employee ID from AIO, cardholders shall select PIN codes to facilitate their
access through security gates’ turnstiles or/and card-reading devices for vital installation and restricted
facilities.
4.7 DISPLAY OF IDs AT WORKSITES
Individuals shall display their IDs at all times while present at the company facilities, worksites, vital
installations, restricted facilities, non-restricted areas and residential compounds. Pedestrians, domestic
helpers and passengers shall present their IDs to security personnel while passing through the security
gates. Also, individuals shall present their IDs to security personnel (on foot or patrolling) upon request
while present or staying in community areas.

5.0 ID PRIVILEGES AND ACCESS DENIED

Cardholders shall always carry valid IDs to enter company facilities and ensure the expired IDs are renewed to
avoid confiscation and denial access to the facilities. In the case of misbehavior or violation of company
regulations, AISOD has the right to withdraw IDs from individuals. The following rules shall apply:
5.1 Individuals shall enter facilities matching with the codes, groups or site location which has been
electronically approved through e-Security application. The individuals holding community-facility
without restricted access, non-community-facility IDs shall not enter restricted facilities.

5.2 NCF IDs, contractor IDs, customer IDs and Government IDs do not grant access to community facilities
or recreational areas. NCF IDs issued to and contractors or personal driver shall provide limited access to
administration offices and camps during permitted hours as stated in this instruction.

5.3 Individuals who are found using IDs that are illegally loaned, borrowed from original owner,
reproduced, altered, duplicated, forged and PNGs shall be denied access to any facility. These IDs shall
be confiscated and the acts of cardholder (except expired IDs) shall be subject to appropriate action.

5.4 ID cards issued to SC11+ female/male employees shall permit their accompanying children below the
age of 12-years to enter recreational facilities during permitted hours. Dependents, who are 12 years &
older, shall be provided with IDs to enter SC11+ facilities without accompanying parents.

5.5 SC9 and SC10 IDs male/female employees showing letter “M” shall allow limited access for employees
and their accompanying dependents (spouse/children) to watch movie in the SC11+ camp during
permitted hours. The SC11+ privileged IDs issued to SC3-8 female employees with “J” shall allow
only employees to access recreational areas without accompanying their children, husband and parents.

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The spouse, children and parents of SC3-10 male/female employees may obtain a dependent IDs on the
information and eligibility available through SAP HR system (Note: Spouses, children and parents of
SC3-10 male/female employees holding a dependent IDs are not eligible to use recreational facilities)

5.6 Contractor personnel shall strictly observe company working hours (0700 - 1600 hrs.) or rotating shift
schedule, if any. If contractor personnel are required to work beyond working hours, during weekends or
holidays, the proponent or contracting establishment shall notify Security AISOD’s Superintendent or
Shift Supervisor I.

5.7 The SC11+ and SC3-10 dependent sons who are employed for a wage through government, contracting
firm, agency or domestic subsidiary/joint venture company shall not be issued dependent IDs. These
dependents intending to stay with parents in family camps may request personal visitor IDs on approval
from Personnel Department.

5.8 Distribution customers (owner, drivers or representatives) shall be denied access to distribution facilities
if they are not holding sales order and valid distribution customer IDs.

5.9 SC3-10 US/Canadian employees, who are hired prior to November 1st, 2013 and residing in SC11+
family camps, and their eligible dependents shall be issued SC11+ IDs with indication for in-camp
residence. They are also entitled for a personal visitor ID, domestic helper ID and driver ID.

6.0 ADDITIONAL ID REGULATIONS

Consistent with the SAP Human Resources and SAP core systems, e-Security application shall enable the
streamlining of the following changes through IDs for employees, dependents, consultants and others:
6.1 Regular/retired executives, regular/retired general managers, members of the board of directors, and
dignitaries shall be issued in-camp community-facility IDs irrespective of their residence status. This
includes issuing in-camp community-facility IDs to regular and retired non-executives residing in Ar-
Rabiyah compound. The dependents of regular/retired executives/general managers shall also be issued
in-camp facility IDs according to the eligibility defined through SAP HR system (Note: Issuance of IDs
for dependents of the dignitaries, and board of directors shall require approval from ISO General
Manager).

6.2 Regular SC15+/SC11-14 and SC3-10 employees shall be issued either in or out-camp community-
facility IDs according to their residence status available through SAP HR system. Dependents of SC15+
and SC11-14 employees shall be issued IDs based on residence of their parents, personal data and
medical eligibility defined through SAP HR system. The trainees, students and consultants staying in
SC3-10 bachelor camps or living in local communities shall be issued either in or out-camp community-
facility IDs according to the eligibility defined through SAP HR system.

6.3 SC3-8 female employees, SC3-8 casual employees married to Saudi Aramco employees and SC3-8
IKLH female expatriates shall receive SC11+ privileged IDs with letter “J” (Note: Dependents of SC3-
10 regular employees shall receive dependent IDs to ride on a company bus for travel from residence to
hospitals/clinics and back as per medical eligibility defined through SAP HR system).

6.4 Drivers and housemaids assigned to regular and retired executives, sponsored by general managers,
regular SC15+ employees and SC14 division heads living in or off-camp and Ar’Rabiyah compound, in

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6.5 Issuance of IDs shall be limited to three (03) personnel domestic helpers and/or drivers sponsored by
regular and retired executives, regular general managers, regular SC15+ employees and SC14 division
heads. For personnel sponsored by regular SC11-14 employees living in camp, IDs shall be limited to
one (1) domestic helper and (1) driver according to their eligibility set forth in this GI. For personnel
sponsored by regular SC11-14 employees/SC11+ retirees/female trainees IDs shall be limited to one (01)
driver only. (Note: Drivers sponsored by SC3-10 male employees/ male trainees or students are not
eligible for IDs to be issued. SC11+ retirees residing in local communities are not eligible for domestic
helper IDs)

6.6 Recreation consultants sponsored by Community Services shall be issued SC11+ consultant ID with in-
camp privileges for a period not exceeding one (01)-year irrespective of visa endorsement on their
passports if they are staying in camp. The consultants sponsored by other organizations shall be issued
either in or out-camp IDs valid for a period of visitor visa endorsement on the passports based on their
residence.

6.7 Expatriate retirees Including AOA retirees who are age 50 or more and completed 15 or more years of
continuous service including expatriates whose employment ends at the age of 60 or later regardless of
their length of service shall be issued courtesy IDs providing no access privileges to the main camps or
utilizing the recreational facilities after the retirement action is reflected through SAP HR system
regardless whether they are leaving or staying in the Kingdom. However, at the request of SC11+
expatriate retiree, who has a valid Saudi residence or conversely lives in the Kingdom of Bahrain, a
retiree ID may be issued to allow him access the main camp and utilize the recreational facilities on the
discretion and approval from Director of Personnel Department or his delegate (Note: Expatriate retiree
dependents (children) are not eligible for IDs to be issued).

6.8 Community-facility, NCF, contractor and distribution customer IDs shall be renewed for a further period
as needed. This includes information change, replacement or additional accesses to be processed on
services requests and approvals as needed.

7.0 RESPONSIBILITIES OF STAKEHOLDERS AND CARDHOLDERS

The following stakeholders and cardholders are obligated to assist Industrial Security Operations in the execution
of policies, procedures and associated requirements while issuing IDs as follows:
7.1 HUMAN RESOURCES POLICY & PLANNING DEPARTMENT:
The department shall ensure the changes or relaxations to the corporate policies, privileges or benefits
that need to be reflected through Community-Facility or Non-Community-Facility IDs for regular
employees, dependents, casuals and non-employees are timely relayed to ISSD Manager for inclusion in
applicable procedures, modification to the e-security and implementation in all areas.

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7.2 PERSONNEL DEPARTMENT:

The department shall ensure the following:
7.2.1 Personnel biographic data is clearly maintained in SAP HR systems for regular
executives/general managers, SC15+/SC11-14 and SC3-10 employees (including loanees to
domestic or overseas subsidiary/joint venture companies), casuals and IKLH expatriate female
employees. This includes maintaining biographic information and updating eligibility
requirements in SAP HR systems for regular employee’s family members (e.g., wife, sons,
daughters & dependent parents), and those dependent sons/daughters who are on EAP/non-EAP
status for IDs issuance purposes.

7.2.2 Service requests are approved to issue IDs for domestic helpers assigned to regular
executives/general managers, SC15+, SC14 division heads who are living either in or off camps
and in-camp SC11-14 employees, including SC3-10 US/Canadian employees who are hired
before November 1st, 2013 and residing in SC11+ camps. Service requests for domestic helper
ID work flow approval for executive retirees and Ar-Rabiayah resident retirees shall be finally
approved by Personnel Department.

7.2.3 Service requests shall be approved by Personnel Department to issue IDs for JHAH and SC11+
Saudi/expatriate employee’s family members who are arriving from OOK on visitor visa and
staying with employees in camp. This includes approving service requests to issue IDs for
personal visitors (relatives) of Saudi/expatriate employees to stay with employees in family
camps for a limited period of time not exceeding three (03) months.

7.2.4 SAP HR systems are updated with applicable information (e.g. SAG Number) for early/normal
retirees, PTD/CMC annuitants, old ex-SAMAREC retirees, SC11+ retiree’s eligible dependents
(wives/sons/daughters) and domestic helpers/drivers who are assigned to executive retirees.

7.2.5 Once declared, a relationship link is provided in SAP HR systems between regular and retired
employees and their working non-employee dependents (wives/sons/daughters/parents/ domestic
helper) and also between regular and retired employees and their working spouses. This
relationship link is essential to prevent issuing multiple privileged IDs to individuals.

7.2.6 All Saudi retirees and their eligible dependents are directed to call Industrial Security Help Desk
Support (Tel: 013-876-6000) to initiate service requests and facilitate appointments for obtaining
IDs from AIO. Note that the retiree presence is mandatory for obtaining their IDs from AIO. In
the condition that a retiree is unable to attend due to disability or medical condition, his eligible
dependent shall provide all necessary documentations to AIO on behalf of the retiree. AIO
supervisor reserves the right to request concurrence from Saudi Aramco Social Insurance for
further processing of the retiree request. The Human Resources Service Center shall remind
retirees that they should not show up at Area ID Offices (AIO) without prior appointment. This
includes retrieving IDs from active retirees, deceased retirees, their dependents, and domestic
helpers assigned to executives when ID privileges are revoked or when IDs are no longer needed
and the retrieved IDs are then returned to ISSD/AIO.

7.2.7 Changes that have occurred to the corporate policies in the issuance of IDs for regular
employees, retirees, PTD/CMC annuitants, their dependents, old ex-SAMAREC retirees
including retiree’s SAP codes (61-70, 86, 88 & 89), domestic helpers/drivers assigned to

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7.2.8 IDs are retrieved from retiring, terminated and those employees who left the company or died
during service career without complying with the departure clearance as well as their dependents
who are departing Saudi Arabia on exit visa. The retrieved IDs shall be turned-in to ISSD/AIO.
7.2.9 Service requests may be approved to issue personal visitor IDs for non-employee spouses
(resident) of expatriate female employees to temporarily stay in main family camps. (Note:
Spouses, who are not approved to stay in family camps, shall be issued NCF ID’s with camp
logo).

7.3 STAFFING SERVICES DEPARTMENT:

The department shall ensure the following:
7.3.1 SAP HR system is updated with biographic information for all new candidates, rehires, casuals,
IKLH expatriate female employees, summer students, faculty members and trainees
(APNE/CDPNE) to match with their facility or salary codes as applicable. (Note: Restricted
access requests shall not be initiated for new candidates. It is the responsibility of proponents
where individuals are assigned to work).

7.3.2 Old badge numbers are clearly indicated for all candidates, summer students, trainees and
college degree programs-non employees, if they were previously assigned a badge number
excluding personnel who were working for the company as contractor employees, distribution
customers or government employees.

7.3.3 ID service requests shall not be initiated for supplemental contractor manpower that is hired to
work for various departments within the company. It is the responsibility of contracting firm to
submit service requests to proponent for approval.

7.3.4 All summer students, coop students, faculty members, internship candidates, apprentices or
college degree program non-employees shall return their IDs to ISSD/AIO when they are
terminated, transferred, or when they did not report to work.

7.3.5 All policy relaxations that need to be reflected in the ID issuance and associated procedures for
new hires/rehires, students, faculty members, apprentices and college degree program non-
employees, including supplemental contractor manpower are timely relayed to ISSD Manager
for inclusion in applicable procedures, modification to the e-security system and implementation
in all areas.

7.4 COMMUNITY SERVICES:

The Community Services, in all areas, shall ensure the following:
7.4.1 Service requests are concurred and forwarded to Personnel Department for NCF IDs to be issued
to expatriate female’s non-Saudi Aramco-employed husbands (resident - sponsored by other
agency in the Kingdom) who are visiting their wife in camps. This includes concurring service
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requests for OOK families of SC11+ employees arriving (on visitor visa) to stay with employees
in camps. They shall be issued temporary visitor IDs according to the validity of visitor visa
endorsement on their passports.

7.4.2 Camp residents are directed to exchange their in-camp community-facility IDs to out-camp
privileged IDs for themselves and for their dependents while they are moving to local
communities or going on assignment.

7.4.3 Changes that have occurred to the rules governing communities, recreational and beach facilities
which can be used by employees, dependents, consultants, trainees, students, contractors and
others who are holding SC11+ or SC3-10 privileged IDs are timely communicated to ISSD
or/and AISOD Manager for inclusion in applicable procedures, modification to the e-security
system and implementation in all areas.

7.5 PROPONENT ORGANIZATIONS

Department Managers or higher are primarily responsible for persons who need IDs to enter company
facilities and they shall not submit or approve ID service requests for individuals who are not assigned,
not working and/or not sponsored by their departments (Note: Saudi Aramco ID and restricted access
service requests shall be maintained to a minimum for security and efficiency reasons. Also, persons
who have meetings, seminars or conferences shall not be issued IDs). In addition to the procedures and
requirements stated in this instruction manual, proponents shall ensure the following rules are
implemented:
7.5.1 Service request initiators and validators (their role can be requested through User Access
Management Tool-UAMT via SAP portal) are assigned to initiate and validate service requests for
restricted access or community-facility IDs to be issued to employees, consultants, visitors, trainees,
students, faculty members, members of board of directors, government employees, contractors,
haulers, distribution customers, SEC, Bank, SAS drivers and others that are servicing their
departments. All service requests shall include a selection of plant codes/groups from the listings
placed in e-security application or Security Web page (http://security.aramco.com.sa) and
estimated working hours for contractor employees.

7.5.2 Restricted area access privileges granted to employees, consultants, contractors and others shall be
periodically reviewed and assessed to meet operational needs. If necessary, access rights shall be
minimized or eliminated when no longer needed, especially when employee is transferred to other
organization or when mothballing of a facility has been executed.

7.5.3 Access privileges to “ALL” plants/sites shall not be approved for contractor personnel. The multiple
accesses can be selected for employees, consultants, contractors and others by submitting new
service requests in order to meet operational requirements.

7.5.4 Service request validators shall verify requisite information used for employees, consultants,
contractors, customers and others such as name, badge number, plant access codes, groups, site
location, contract number, contractor name and contract validity before the service requests are
released to the approvers within specified time limit.

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7.5.6 All contracting firms, including subcontractors, SEC and domestic subsidiary/joint venture
companies while doing business or providing services to the company shall acquire vendor code or
registration number to be assigned through Contracting Department or Material Supply by using
Web page (http://esr.aramco.sa).

7.5.7 Contracting firms shall select plant codes, groups or site locations while initiating requests for their
employees according to the contract or job requirement from proponent organization. The non-
restricted work site locations shall include abbreviated letters, e.g. DHA, ABQ, RTR, RIY, JED,
NPC, SPC, etc. (Note: Access to pipeline corridors shall require approval from Area Pipelines
Department).

7.5.8 Main contracting firms, SEC and domestic subsidiary/joint venture companies shall nominate up to
five (05) Saudis male to accompany their employees (including subcontractor personnel) to AIO for
ID photos, fingerprint taking on scheduled appointment dates and collecting IDs and then returning
IDs to AIO. This condition exempts accompanying of representatives for SEC and domestic
subsidiary/joint venture company employees who can directly go to AIO for the needful.

7.5.9 Department CSL(s) shall post authorizations in SAP systems for contractor representatives (up to
five (05) persons) who need access to e-security application. The request/s of additional persons
shall be reviewed and sent to AISOD Manager (Note: CSL shall disable access to e-security for
representatives who left the firm and he/she shall update information when there are changes to the
representatives).

7.5.10 SAP core systems shall be updated on the start and end dates of contracts, work orders, service
orders, commercial registration numbers, vendor’s registration number, contracting establishment
names, and other information as needed.

7.5.11 Contracting firms, SEC and domestic subsidiary/joint venture companies associated with the
department shall be directed to submit a letter to ISSD stating that they understand ID regulations
and associated requirements (sample letter is available through AIO). Also, e-form SA–5715-3 shall
be prepared or processed for Industrial Security clearance against each specific closed long or short
form contract and service or work order in order to release the payments to the firm.

7.5.12 If operationally needed, a single point of contact with backup shall be established within the
department to maintain follow-ups with the plant managers and Industrial Security offices
concerning service requests, coordination with plant managers and ID-related matters.

7.5.13 Contractors IDs shall immediately be retrieved from contractor personnel who are terminated on
cause and then returned to AIO. At the same time, consultants, visitors, government employees,
trainees and students shall be directed to return IDs to AIO when their assignment or jobs are
completed.

7.6 PLANT MANAGERS

In addition to the guidelines and requirements set for proponents, the plant managers (owner/share
responsibility) shall ensure the following rules are appropriately implemented:

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7.6.1 Restricted access service requests received from proponent(s), including the requests initiated for
employees, consultants, contractors or others working for their department shall be reviewed and
approved (Note: Rejection of service requests shall directly be communicated to the request
initiator).

7.6.2 All individuals working inside or visiting plant facilities shall be reminded through general
announcement or notices placed outside the plant gates to visibly display and safeguard their IDs
at all times while present at worksite in vital installations or restricted facilities.

7.6.3 Newly streamlined installations and restricted facilities shall be assigned security codes through
ISSD. The changes that have occurred in the status of a plant facility due to reorganization,
closure, or if share responsibility is added or changed shall be communicated to ISSD or/and
AISOD Manager.

7.6.4 Plant manager (owner) may limit the share responsibility set to other departments for vital
installations or restricted facilities and specify special procedure or requirements for individuals
needing access to their facilities with a notification sent to all organizations, company-wide
(Note: This includes providing agreement to the requests if other departments are involved while
sharing access privileges for vital installations and restricted facilities).

7.6.5 Access privileges that were granted to the employees, contractors and others for restricted
facilities shall be periodically reviewed and that any changes are communicated to AISOD
or/and ISSD Manager.

7.7 CARDHOLDERS
All cardholders, contractor representatives and/or sponsors shall acknowledge receiving IDs from AIOs.
They shall not carry expired or damaged IDs while entering any facilities. In addition to the procedures
and requirements described in this instruction, the cardholders, representatives and/or sponsors shall
comply with the following:
7.7.1 In any case, IDs shall not be loaned, borrowed, misused, reproduced, duplicated or forged. These
acts are subject to investigation and severe disciplinary action to be taken against the
defaulters/violators.

7.7.2 Employees, dependents, consultants, trainees, students, contractors and others shall return their
IDs to AIO or to their sponsors when they are terminated, resigned, separated, retired, or leaving
the company, including US loanee’s transfer to USA or when trainees and students have
completed their training program. (Note: This excludes all Saudi retiree’s eligible dependents)

7.7.3 While moving to local community areas, employees (in-camp residents) shall exchange own and
their dependent IDs to out-camp privileged IDs by using change information through e-security.

7.7.4 Cardholders and/or sponsors shall report to the nearest RSCC when the ID is lost irrespective of
cardholder is on the job or off-job. At the same time, cardholder or sponsor shall lodge a report
with the local Police Department or other recognized agency during vacation, assignment or
training, obtain a report and then submit a copy to STS/TS&C group as evidence to the incident.

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8.2 No approval is necessary if the restricted access request with multiple accesses or ALL plants is
requested by the Admin Area Head or Business Line Head. The administrative area head’s approval (one
signature) is sufficient if multiple accesses or ALL plants/sites are required for general manager or
department manager.

8.3 Approval of Business Line Head (respective Senior Vice President) is sufficient for access to ALL plants
needed by Saudi Aramco-sponsored consultants and the employees below department manager (Note:
This approval requirement does not include loanees who are assigned to subsidiary/joint venture
companies and contractor personnel).

8.4 A special group “BKP” comprising distribution bulk plants and fueling units shall be issued to haulers
only on the selection and approval from Regional Distribution Department (Note: This group shall not
be granted to contractor personnel and distribution customers).

8.5 Restricted access shall be re-issued on new service requests when changes to the codes, groups, or all
accesses have occurred to vital installations or restricted facilities due to reorganization process or other
circumstances are announced by the ISSD manager.

8.6 Restricted access request initiated for President & CEO, his staff and that of company employees,
consultants or contractor personnel working for ISO/S&IS and they require multiple accesses or “ALL”
plants shall be approved by the S&IS Executive Director, ISO General Manager, ISSD Manager or
AISOD Manager.

9.0 COMMUNITY-FACILITY IDs FOR EMPLOYEES, RETIREES, CONSULTANTS AND OTHERS

Community-facility IDs (new/renew/replace) shall be issued to regular/retired executives & general managers,
regular SC15+/SC11-14 and SC3-10 employees (including loanees to subsidiary companies/joint venture
companies), casuals, SC11+/SC3-10 retirees, In-Kingdom local hire expatriate females, dignitaries, members of
board of directors, trainees, summer students, coop students, faculty members, consultants, visitors, government
employees and others who are directly employed or associated with the organizations. The following guidelines
shall apply while issuing community-facility IDs:
9.1 Initiator(s) shall complete service requests for concerned persons and submit to validator(s) for
verification as needed. The initiator(s) shall release service requests direct to the approver(s) if no
validators are assigned to the department (Note: Employees (except new) and retirees may directly
initiate and submit service requests for their IDs).

9.2 Validator(s) shall release service requests to approvers in three (03) working days. If a request is not
validated in three (03) days’ time, it shall automatically be released to approver who, in turn, has limited

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time to approve the request in five (05) working days. If request(s) are not approved in specified time, it
shall automatically be escalated to next higher level of authority.

9.3 Changes involving name, date of birth, government number, salary code, unclear photo, cardholder’s
signature, residence status & organization code due to transfer and returning student’s status shall be
processed without approval provided information is up-to-date in SAP HR systems (Note: Replacement
of lost IDs for individuals listed above shall require approval as stated in this instruction manual).

10.0 COMMUNITY-FACILITY OR NON-COMMUNITY-FACILITY IDs FOR NON-EMPLOYED SPOUSE/

DEPENDENTS, PERSONAL VISITORS, DOMESTIC HELPERS AND DRIVERS
Community-facility or NCF IDs shall be issued to non-Saudi Aramco employed dependents (spouse,
unemployed son and unmarried daughter under education, or parents), personal visitors, domestic helpers and
drivers assigned to regular or retired executives, sponsored by regular general managers, regular SC15+/SC11-14
employees and retirees on SAP update or required approvals with the following regulations (Note: Relationship
between regular employees, retirees, spouses and non-employed dependents shall strictly be observed while
issuing designated IDs. Employees shall be responsible for misbehavior or violations of recreational and ID
regulations by their dependents, domestic helpers and drivers):
10.1 Employees and retirees shall provide applicable information to Personnel Department for update in SAP
HR systems for eligible dependents and to AIO for their domestic helpers, drivers and personal visitors
as needed. (Note: new, renew, change or replacement of lost IDs for individuals listed above shall be
processed without approval from any organization).

10.2 Dependents (sons/daughters) enrolled in EAP or regular education shall be issued IDs in two stages, e.g.,
in the age group of 12-19 and 19-26 years in Gregorian calendar. Sons of employees must be non-
employed in order to be issued dependent IDs and when employed, with the company, government or
contracting firms, dependent sons shall surrender their dependent IDs (Note: Non-Saudi Aramco
employee or retiree husband, in addition to dependent sons/daughters of SC11+ Saudi female employees
shall receive SC11+ privileged IDs. Dependent sons/daughters of SC11+ expatriate casual who is
married to SC3-10 employee shall receive SC11+ privileged IDs. The SC3-10 husband ID shall be
marked with an “Accompanying Children Logo” at the front side of the ID card as well as an indication
on their IDs of the sponsored badge number (Note: A relationship link shall be updated in SAP HR
system).

For dependents of SC3-10 employees/retirees (Saudi) shall receive dependent IDs to ride on a company
bus for travel from residence to hospitals/clinics and back as per medical eligibility defined through SAP
HR system).

Notes:
 Dependent IDs shall be issued to all family members of a deceased employee including “WIDOW” in
accordance to their medical eligibility in JHAH as defined through SAP HR system.

10.3 At the request of a SC11+ expatriate female employee (IKLH), her non-company employed husband and
children shall be issued SC11+ privileged dependent IDs on SAP update or approval from Personnel
Department. Dependents (spouse, sons, daughters or parents) of deceased employees and their sponsored
personnel domestic helper (housemaids) do not qualify for IDs to be issued. This excludes dependents of

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Note: “WIDOWS” who are living in Ar-Rabiyah compound shall be issued Dependent IDs with SC11+
privileges).

10.4 Domestic helpers or drivers are defined as personal staff and assigned to regular or retired executives,
properly sponsored by general managers, regular SC15+/SC11-14 employees and non-executive retirees
staying in Ar-Rabiyah compound and retirees (SC15+/SC11-14) staying in the local community shall
receive domestic helper IDs or NCF IDs as stated in this instruction (Note: IDs are not issued to
domestic helpers sponsored by SC3-10 male employees and CMC/PTD annuitants).

*10.5 Personal visitors (family members) of (JHAH employees staying in camp) and SC11+ Saudi/expatriate
employees arriving from foreign countries/ In-Kingdom to stay in camps for a limited period shall be
issued community-facility IDs according to the visitor visa endorsement on the passports on approval
from Community Services and Personnel Department. Personal visitors other than family members of
employees (main camp resident) shall be issued temporary visitor IDs on approval from Personnel
Department.

10.6 Saudi Arab dependent daughters of regular SC 11+ employees shall continue receiving IDs beyond 26
years of age (until they got married) on presentation of a family booklet provided eligibility is available
through SAP HR system. The dependents (wife/sons/daughters) of SC11+ Saudi Arab retirees shall
receive IDs based on the SAP HR codes (61-70) while retirees falling under SAP HR code 85, 86, 88 &
89 are eligible for wife ID only.

10.7 Regular female expatriate employee’s In-Kingdom spouses (resident-non-Aramcon) who are frequently
visiting their wife living in a family camp at Dhahran, Ras Tanura, Udhailiyah and Abqaiq shall receive
non community-facility IDs on approval from Community Services and Personnel Department.

10.8 Dependents (wife/children) of company-sponsored consultants living in a family camp shall be issued
SC11+ privileged IDs on approval from department head or higher, provided that, the dependent
information is updated in the SAP HR system. The contractor employees and their dependents that are
approved to stay in community areas shall be issued SC11+ privileged IDs on approval from Admin
Area Head and Community Services Admin Area Head.

10.9 NCF IDs shall be issued for drivers sponsored by SC11-14/SC3-10 female employees and contractor
female employees (Saudi Arab) residing in local communities. Female employees may select one
individual only to be issued NCF ID to allow him to drive her to and from work. The individual can be a
husband, father, son, brother, guardian or family driver. The service request for a driver of a contractor
female employee shall be subject to employee’s Department Manager (Note: NCF IDs issued to drivers
shall not allow using recreational facilities).

10.10 Retirees and regular male/female employees shall be responsible for safeguarding IDs issued to their
drivers who shall abide by the company regulations that include traffic rules and fees resulting from
losing the IDs.

10.11 IDs shall be revoked or cancelled if a dependent’s son has become an employee for a wage with the
company, government or contracting firm, a daughter got married, domestic helpers violates company
regulations or when an individual is declared PNG.

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11.0 CONTRACTOR AND CUSTOMER IDs

The “contractors” are defined as personnel associated or sponsored by the main/subcontracting firms (including
supplemental manpower), distribution haulers, customers, shipping agents, travel agents, vendors, suppliers,
SEC, Banks, domestic subsidiary/joint venture companies, airlines, telecommunication companies, SAS drivers
and servicing agencies that are doing business with Saudi Aramco under certain obligations. These personnel
(male/female) who require admittance to company facilities or areas shall be issued designated IDs
(new/renew/replace) on compliance with the following rules, in addition to the conditions and requirements
stated in this instruction:
11.1 Technical, professional, skilled/non-skilled personnel and representatives (Saudi/expatriate) shall hold
NIC (Saudi), Government ID/passport (other gulf country citizen), “resident” document for unspecified
category and residence permit/passport (expatriate) containing valid work or visitor visa to be eligible for
issuing contractor or distribution customer IDs.

(Note: VISAS issued to Contractors visiting Saudi Aramco by Saudi Council of Chamber of Commerce
require a justification letter from their sponsoring company concurred by the proponent organization).

11.2 While initiating ID service requests through e-security via SAP portal, the contractor representatives who
shall select plant codes/groups for restricted facilities access or location codes/names for non-restricted
areas, including codes for pipeline corridors according to the contract requirements shall submit to
proponent organization for approval.

11.3 Service requests are timely submitted, at least 2-3 weeks before the contract starts, or before the expiry
of existing IDs to avoid late penalties and to allow time for verification of required information,
approvals and processing of IDs. The requests for restricted access shall be routed to concerned plant
managers (Note: Old badge number(s) issued to personnel working for the same firm or associated with
different firm shall be indicated. If old badge numbers cannot be evidenced, the contractor
representatives shall contact AIO for assistance).

11.4 Contracting firm or agency shall select and authorize up to five (05) Saudis male to represent the main
and subcontractor(s) to handle IDs-related activities that include accompanying employees to AIO for
photo session and fingerprint taking on scheduled appointment dates, collecting and returning IDs to
AIO. The main firm or agency shall, however, send an official letter to AIO for representatives who are
responsible for ID business providing each representative’s name, NIC number, Aramco badge number
if any and ID expiration date. While considering the volume of manpower for projects, the firm or
agency may also nominate up to five (05) additional persons to initiate and submit ID requests.

11.5 Authorized representatives shall collect and distribute IDs to their employees with a statement that they
shall safeguard and properly use IDs for the facility issued and return to the firm when IDs are no longer
needed, on completion of a project and/or before leaving the Kingdom on assignment or termination
(Note: It is the responsibility of contracting firm or agency to transport their employees to the work
location and back while performing duties on the approved projects).

11.6 All main contracting firms and agencies shall submit a signed letter to AIO certifying that they
understand the ID rules and regulations by providing expiry dates of contract(s). This letter shall remain
valid for three (03) years from the date of issue. In cases where contract(s) are still valid and the firms or

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11.7 Contractor and distribution customer IDs shall be retrieved from Saudi/expatriate employees before their
expiration dates and returned to AIO during normal working hours (Note: Expired and non-returned IDs
shall remain responsibility of the firm or agency and it may result in the payment of late return fees).
11.8 The loss, fire or theft cases of IDs shall be reported to the nearest RSCC. Also, the incident shall be
reported to the Saudi Police Department for employees who escaped from the job by taking Saudi
Aramco IDs and submit a report to STS/TS&C group for assessment purposes.

11.9 In cases where contractor personnel are transferred or re-assigned to different projects or facilities and
access privileges are not matching, the IDs shall be returned to AIO and new service requests shall be
submitted as needed.

11.10 All contracting firms, agencies, haulers, customers and SAS drivers that have acquired IDs shall obtain
Industrial Security clearance against the specific closed contract when contract or association with the
company has ceased. The firms or agencies that are providing services to Saudi Aramco without contract
obligation are exempt from the requirement of Industrial Security clearance but they shall make sure the
IDs issued to their personnel are returned to AIO.
12.0 NON COMMUNITY FACILITY ID’s FOR GOVERNMENT EMPLOYEES

12.1 All officials from government ministries or departments assigned to company’s vital installations,
restricted and non-restricted facilities shall be issued IDs upon receiving written request letters from the
concerned ministry or department. GA is the only sponsoring organization authorized to initiate and
approve ID card requests to all government agencies. Issuance of a community-facility ID for
government employees shall require ISO General Manager’s approval (Note: Government truck drivers
shall not be issued distribution customer ID while loading petroleum product from distribution facility
located inside military base where a military ID is to be accepted at the security gates. Also, only FSF
employees sponsored by ISO, processing of their ID requests will be initiated by AIO upon the official
concurrence from ISO GM or his delegate).

12.2 Government employees (ID recipient) shall be made aware through GA or/and AISOD that Saudi
Aramco lost IDs shall be reported immediately to Saudi Aramco Industrial Security Operations and to
the concerned government security agencies as followed in the case of losing their NIC, so the missing
IDs are flagged at ISO various systems.

13.0 RETRIEVAL OF SAUDI ARAMCO IDs (ALL TYPES)

All cardholders and/or sponsors shall be aware that all types of IDs shall be returned to AIO in the following
situation:
13.1 When a male/female employee resigns, terminates, retires (normal/early), becomes PTD/CMC annuitant,
leaves the company, transfer to ASC/AOC/AAC and US loanee’s transfer to USA, the previously issued
IDs shall be turned-in to AIO. At the same time, employee shall return all IDs issued to dependents,
personal visitors, domestic helpers and drivers against his/her badge number.
Note: Retiring Saudi employee’s (Normal/Early) Can be keep all dependents IDs If not expired and
Retiring Saudi employee’s (PTD/CMC) Can be keep only IDs for dependent wife or spouse If not
expired on the medical eligibility established through SAP HR system on the employee’s last working
day with the company.

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13.2 Temporary IDs issued to retiring employees (expatriates) for a period up to the last working day shall be
returned to AIO, AISOD’s security gates or Personnel Department while leaving the company (Note:
Expatriate retirees who received community-facility IDs may exchange with Courtesy IDs while leaving
the Kingdom permanently).
13.3 Electronic departure clearance shall be completed through Customer Relationship Management (CRM)
system, at least 14-days prior to the employee’s scheduled separation, termination, resignation,
retirement, assignment, transfer to ASC/AOC/AAC and US loanee’s transfer.

13.4 Saudi Aramco IDs shall be returned when dignitaries, board of directors, consultants, company visitors,
faculty members, government employees, trainees and students have completed their assignment or
training program.

13.5 A casual employee who resigns, terminates, or retires shall surrender her employee ID even if her spouse
continues to work for Saudi Aramco. She may apply for a dependent ID to be issued on a new service
request.

13.6 All community-facility IDs (including dependent IDs) shall be returned by dependents or relatives when
an employee has deceased during the service or left the company for any reason to finalize the departure
clearance.

(Note: AIO shall waive lost ID penalties for deceased employees whom their IDs are not surrendered by
their dependents or relatives).

13.7 The IDs that are issued against the employee’s badge number and are not returned shall be considered
lost and prescribed penalties shall be deducted from employee’s salary. Retirees and contractors lost IDs
deduction shall be paid through ATM card or paid at the Bank.

14.0 PENALTIES ON LATE RETURN OF CONTRACTOR AND CUSTOMER IDs

All individuals who are issued contractor and customer IDs shall be returned before or following the expiration
date. For example; if an ID that expires on Thursday is returned on the same expiry date or the following
working day (Sunday), no late return penalty shall incur. If expired ID is not returned on the same expiry date or
not returned on the next working day and returned later, penalty shall be calculated and charged from the expiry
date starting as one week late: SR 50, two weeks late: SR 100, three weeks late: SR 150, four weeks late: SR 200
and beyond four weeks late: SR 300. Expired IDs not returned shall be considered lost and SR300 penalty shall
be charged against contractor or customer employees. Penalties shall be paid through ATM card system or paid
at the Bank.

15.0 REVOKING RESTRICTED ACCESS DURING VACATION OR OTHER LEAVE OF ABSENCE

Employees’ restricted access will be revoked automatically while going on vacation, business assignment,
training or other leave as set forth in 7.5.5. Non-compliance with the rule is considered a security case and a
notification report will be sent to the proponent organization every month highlighting the incurred delays.

16.0 LOSS OF IDs, INVESTIGATION AND REPLACEMENT PROCESS WITH PENALTIES

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SAUDI ARABIAN OIL COMPANY (Saudi Aramco) G. I. Number APPROVED
GENERAL INSTRUCTION MANUAL 710.001
ISSUE DATE REPLACES
ISSUING ORG. INDUSTRIAL SECURITY OPERATIONS (ISO) 04/01/2017 11/01/2015
APPROVAL PAGE NO.
SUBJECT SAUDI ARAMCO IDENTIFICATION CARDS AMZ 19 OF 29
All cases such as loss, theft, fire, forgery, reproduction, duplicating, borrowing of IDs or when contractor
personnel escaped with IDs and the reports, if any, shall be investigated and evaluated to determine negligence or
non-negligence. The following guidelines shall apply:
16.1 Reports issued through local Police Department or other recognized agency (in or OOK) stating that ID
was lost, destroyed by fire, theft due to unavoidable circumstances or when contractor employees
escaped with IDs shall be accepted to consider the case as non-negligence and the penalty shall
automatically be waived on the assessment by the STS/TS&C group. Cases on forgery, reproduction,
duplicating or borrowing of IDs shall be investigated for action on approval from ISSD or/and AISOD
Manager.

16.2 If a loss is determined as negligence, deduction of prescribed penalty shall be processed from the
employee’s salary. Retirees and contractors lost IDs deduction shall be paid through ATM card or paid
at the Bank. At the same time, when loss is determined as negligence on the part of employee for the
second time, a completed warning notice (SA-3247) shall be submitted to STS/TS&C group in order to
replace the lost ID(s). For more information, refer to EXHIBIT-2.

16.3 The following accountability rules shall prescribe penalties for deduction or payment on the lost IDs by
Saudi Aramco employees based on three-year’s cycle. If no ID is lost in three (03) calendar years, the
cycle starts a new without any count. If the employee’s ID is lost in three (03) years, the penalties shall
be cumulative as follows:
16.3.1 Two (02) days wages are deducted for the first loss of the ID holder (employees only).
16.3.2 Four (04) days wages are deducted for the second loss of the ID holder (employees only).
16.3.3 Eight (08) days wages are deducted for the third loss of the ID holder (employees only).

Note: A warning notice will be issued to employees who lost their IDs starting from the second time.
Refer to EXHIBIT-2 for more details.
16.4 In addition to the requirements stated above, the following procedure shall be used in the investigation,
replacement and refund of penalties on the lost IDs (Note: Lost IDs shall be replaced with the new ones
on service requests after the resolution has been determined by STS/TS&C group):
16.4.1 Replacement of community-facility or non-community-facility lost IDs (all times) shall be
processed without referral to government administrative intelligence authority.

16.4.2 Losses of IDs issued to employees, consultants, customers and contractor personnel shall first be
evaluated with the corresponding circumstances and that incident is referred to local government
administrative intelligence authority if the circumstances are found suspicious (Note:
Investigation process through government administrative intelligence authority shall be joined
by STS/TS&C, GA and contractor representatives).

16.4.3 SEC & subsidiary/joint venture company employees, contractor personnel and distribution
customers who lost their IDs third time shall not be issued further IDs (Note: Replacement or no
replacement of lost IDs does not exempt deduction of prescribed penalties).

16.4.4 Refund on the lost and found IDs (all types) shall be 75% of assessed fine for an ID returned
within the first 30-days, 50% for an ID returned within 31-60 days and 25% within 61-90 days.
After 91-days, no claim for refund shall be accepted (Note: Return of lost and found IDs after
91-days shall be dropped with no count to the losses).

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17.0 APPROVAL AUTHORITY FOR SERVICE REQUESTS

Department Head or higher, including plant managers, are default approvers for service requests of IDs and
restricted access to be issued to employees, consultants, visitors, contractors, haulers, customers and others who
are directly employed or associated with their department or organization. They may delegate approval authority
to selected division heads and executive assistants with realistic begin and end dates through SAP portal which
includes new assign, modify, update or delete delegation for one or multiple services. The following guidelines
shall also be used:
17.1 Division Heads and Executive Assistants delegated by Admin Area Head to sign manager-level
documents shall not re-delegate the authority to their subordinates.

17.2 Plant Managers can restrict delegation to division heads for vital installations and restricted facilities,
including pipeline corridors that are obviously under their administration.

17.3 Heads of domestic subsidiary/joint venture companies and SEC Industrial Security Department Manager
shall continue submitting service requests of IDs to be issued to Saudi Aramco loanees or their
employees who are on assignment to Saudi Aramco.

17.4 Department Managers or higher shall continue delegating the following positions to approve ID service
requests:
17.4.1 HRSCO Supervisor - to approve community-facility ID requests for personal visitors, non-
Aramco spouse of expatriate female employee and domestic helpers sponsored by regular
employees. This includes approving ID service requests for expatriate employee’s dependent
unmarried daughters (beyond 26 years of age) who are staying with parents in Kingdom.
17.4.2 HRSCO Administrator - to approve ID service requests for domestic helpers assigned to retired
executives.
17.4.3 Employment Unit Supervisor - to approve community-facility ID service requests for new
candidates, rehired employees, casuals, IKLH expatriate females, trainees, students and faculty
members.
17.5 All cases that are not listed in this instruction or exceptions from GI procedures shall require Out-of-
Policy recommendations from Director of Personnel Department and approval from the ISO General
Manager or delegated AISOD Manager before the designated IDs are processed for any applicant.

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CONCURRENCES AND APPROVAL SIGNATURES:

RECOMMENDED BY: _____________________________

Manager, Industrial Security Support Department Date

CONCUR: ____________________________________

Director, Human Resources Policy & Planning Date

CONCUR: ___________________________________

Director, Personnel Department Date

CONCUR: ____________________________________

Director, Medical JV Coordination Department Date

CONCUR: ___________________________________

Director, Staffing Services Department Date

CONCUR: ___________________________________

Manager, Central Community Services Department Date

APPROVED: ___________________________________

General Manager, Industrial Security Operations Date

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EXHIBIT-1: ID TYPES AND APPROVAL REQUIREMENT

Aramco ID or Zero privilege (NCF) Restricted access

No Employee Category
New Renewal (New/Renewal)

Regular executives/general managers, SC15+,

Staffing Services Proponent and Plant
1 SC11-14, SC3-10 employees, IKLH females and SAP HR update.
Dept. Manager
loanees to subsidiary/joint venture companies.

ISO General
2 Dignitaries and dependents of Board of Directors. ISO General Manager NA
Manager

Restricted access service requests initiated for S&IS Executive

3 President & CEO, his staff and they require Proponent Proponent Director
multiple accesses or “ALL “plants

S&IS Executive Dir.

Company employees, consultants or contractor
ISO Gen. Manager,
4 personnel working for ISO/S&IS and they require Proponent Proponent
ISSD Manager or
“ALL” plants
AISOD Manager

ASC/AOC/AAC employees on assignment to Saudi Proponent and Plant

5 X X
Arabia Manager
ISO General ISSD Manager or
6 Members of the Board of Directors. ISO General Manager
Manager AISOD Manager
Trainees (APNE/CDPNE), summer students, co-op Staffing Services Staffing Services Proponent and Plant
7
students and faculty members. Dept. Dept. Manager

Domestic helpers assigned to regular/retired

HR SCO HR SCO
8 executives, general managers, SC15+and SC14 NA
Supervisor Supervisor
division heads

Proponent and Plant

9 Company consultants and visitors. Department Head Department Head
Manager

SC11+/SC3-10 retirees and PTD/CMC annuitants SAP HR update SAP HR update

10 NA
(Saudi/expatriate).

SC3-10 Dependents and SC3-10 retirees who are

11 SAP HR update SAP HR update NA
dependents of SC11+ employees.

Personal visitors of JHAH employees (in camp),

SC11+ expatriate employees (in camp), SC11+
Community Services Community Services
12 Saudi employees (In-Camp) and non-employed NA
and Personnel Dept. and Personnel Dept.
spouse (resident) of SC11+/SC3-10 expatriate
female employees.

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Dependents of regular executives/general managers,

SC15+/11-14 employees, SC11+ IKLH & Saudi
13 SAP HR update SAP HR update NA
SC11+ retirees, spouse of Saudi female employee
and dependent parents of 11+ employees.

Government employees working for ministries/ ISO Gen. Manager,

14 departments and security agencies and port Agency Proponent Agency Proponent ISSD Manager or
authority employees. AISOD Manager

Contractors, including those holding special

identification as resident, SAS drivers, shipping/ Proponent and Plant
15 Proponent Proponent
travel agents, airlines, telecom companies and Bank Manager.
employees.
Admin Area Head
Contractor employees and their dependents
16 and Community Same as New ID NA
approved to staying in SC11+ residential camps
Svcs Exec. Director

Loanees and subsidiary/joint venture company’s Proponent Proponent and Plant

17 Proponent Department
direct hired employees. Department Manager

Drivers sponsored by contractor females working

18 Dept. Head Dept. Head NA
for company organizations.

Drivers sponsored by regular SC11-14 and SC3-10

19 X X NA
female employees (NCF IDs).

Drivers (Not Domestic helper) sponsored by

20 X X NA
SC15+/11-14 retirees (NCF IDs).
Proponent and Plant
21 SEC employees and SEC contractors. PDD Manager PDD Manager
Manager

Distribution customers, including government truck

22 X X Dist. Dept. Manager
drivers.

Dependents of SC3-10 regular employees

23 SAP HR update SAP HR update NA
(Dependent ID).

24 Drivers sponsored by Female Trainees Proponent Proponent NA

 Ar-Rabiyah Resident  Ar-Rabiyah Resident
Committee Vice Committee Vice
**25 Ar-Rabiyah Community IDs (NCF) NA
Chairman. Chairman.
 ISSD Manager  ISSD Manager

* CHANGE ** ADDITION NEW INSTRUCTION COMPLETE REVISION

Saudi Aramco: Company General Use

EXHIBIT-2: PENALTIES AND WARNING NOTICES FOR LOST IDs

PENALTY AND WARNING NOTICE

No Employee Category Type of ID
1st Loss 2nd Loss 3rd Loss
8 days wages,
Regular executives, general managers, 4 days wages, 2nd warning &
2 days
SC15+, SC11-14, SC3-10 employees and 1st warning dismissal warning
1 Community Facility ID wages,
loanees to subsidiary/ joint-venture notice (SA-3247)
No warning
companies. (SA-3247) For Subsequent
losses.
SR200,
SR150, 2nd warning (SA-
Trainees (APNE/CDPNE), faculty st
SR100, 1 warning 3247)
2 members, summer students and coop Community Facility ID
No warning notice dismissal warning
students
(SA-3247) For Subsequent
losses.
SR100, SR150, SR200,
3 Company consultants or visitors Community Facility ID
No warning No warning No warning
Personal visitors, spouse, domestic helpers
Community Facility ID SR100, SR150, SR200
**4 and drivers sponsored by SA employees or
(NCF) No warning No warning No warning
JHAH employees.
Holding Ar-Rabiyah Community IDs Ar-Rabiyah SR100, SR150, SR200
**5
(NCF) Community IDs (NCF) No warning No warning No warning
Dependents of regular executives/general
managers, SC15+/SC11+ & SC3-10
SR100, SR150, SR200
6 employees, retirees, contractors dependents Community Facility ID
No warning No warning No warning
who live in Camp and JHAH eligible
dependents.

All retired executives/general managers,

Community Facility ID SR100, SR150, SR200,
7 SC15+/SC11-14/SC3-10 retirees, PTD/
(NCF) No warning No warning No warning
CMC annuitants and expatriate Retirees.

Contractor personnel as defined in GI and

Community Facility ID SR300, SR400, SR500,
8 drivers sponsored by Contractor female
(NCF) No warning No warning No warning
employees.

JHAH employees, JHAH contractors and

Community Facility ID SR300, SR400, SR500,
**9 JHAH Non-Employee (Coop Students,
and (NCF) ID No warning No warning No warning
summer students and trainees)

Note:
 For employees, dependents, domestic helpers, drivers and personal visitors, penalties shall be deducted from
employee’s salary. For all others, deduction of penalties on the lost IDs shall be paid through ATM card system
or paid at the Bank.
 Dignitaries, members of board of directors and government employees are exempt from the penalty and warning
requirements).

* CHANGE ** ADDITION NEW INSTRUCTION COMPLETE REVISION

Saudi Aramco: Company General Use

SAUDI ARABIAN OIL COMPANY (Saudi Aramco) G. I. Number APPROVED
GENERAL INSTRUCTION MANUAL 710.001
ISSUE DATE REPLACES
ISSUING ORG. INDUSTRIAL SECURITY OPERATIONS (ISO) 04/01/2017 11/01/2015
APPROVAL PAGE NO.
SUBJECT SAUDI ARAMCO IDENTIFICATION CARDS AMZ 25 OF 29
EXHIBIT-3: SUPPORTING DOCUMENTS REQUIRED FOR VERIFICATION (ALL ID TYPES)
Applicants Type of documents required
 E-Security completed request.
Regular executives, general managers,  Family Booklet for Saudi unmarried daughters beyond the 19-years of age.
SC15+, SC11-14 and SC3-10 employees,  NIC (Saudi), NIC or original passport (other gulf country citizen) or residence
their dependents, personal visitors, permit-Iqama (expatriate) for unmarried daughter beyond the 19-years of age.
trainees, students, domestic helpers and
 NIC to allow a Saudi personal visitor.
drivers.
 Passport for non-resident family member of an expatriate employee arriving from
out-of-Kingdom on visitor visa.
 Passport or Iqama for non-employed husband/children of In-Kingdom SC11+
local-hire expatriate female employee.
 Resident permit (Iqama) and passport for domestic helper, housemaid and driver
sponsored by employees or assigned to executives.
 Bank receipt for payment of penalties on lost IDs if not deducted online.
 E-Security completed request.
Contractors, haulers, customers, shipping  NIC (Saudi); NIC/passport (other gulf country citizen), residence permit-Iqama or
agents, vendors, suppliers, SAS drivers passport for expatriate and document “resident” for certain nationality.
and others as defined in GI.  Proof of blood type shown on a Saudi driver’s license, a residence permit, or a
certified
Letter of a blood test from an authorized clinic for new applicant IDs..
 Certified passport pages for SEC expatriate employees.
 Bank receipt showing payment of penalties for lost or late returned IDs.
 Police report and a letter from contracting firm stating a contractor employee has
left or escaped by taking Saudi Aramco ID.
 Completed departure clearance.
Retiring or retired employees, CMC/PTD  Approval letter from Director of Personnel Department to issue community
annuitants, terminated or resigned. privileged
ID for expatriate retiree.
 Passport and Residence permit (Iqama) for SC11+ expatriate retiree who is
approved to staying in Saudi Arabia or Bahrain.
 E-Security completed request.
Consultants, visitors, and Faculty  NIC (Saudi), NIC/passport (other gulf country citizen) and passport (expatriate).
members.  Approval for contractor employees and their dependents who are allowed to
staying in a camp while issuing community-facility ID.
 Letter from a concerned government ministry/dept., or agency.
Dignitaries and government employees,  Completed e-Security request.
including truck drivers.  NIC (Saudi) to allow a government employee to process ID and passport to allow
an expatriate to process ID.
** Ar-Rabiyah Community IDs (NCF)  Completing Ar-Rabiyah ID (NCF) Request Form. (issued by security ID office)
 Ar-Rabiyah Resident Committee Vice Chairman Approval.
 E-Security completed request and receipt showing payment paid through ATM
Replacement of Lost/Stolen IDs or card system or paid at the Bank.
destroyed through fire.  SA-3247 if STS/TS&C group investigation found the ID was lost due to
negligence.
 Police report or other document in cases of ID theft or loss.
 Accident report or fire incident report from recognized agency confirming the ID
was destroyed.
 Letter from government agency when an ID issued to a government employee is
lost.

* CHANGE ** ADDITION NEW INSTRUCTION COMPLETE REVISION

Saudi Aramco: Company General Use

EXHIBIT-4: ID TYPES AND ACCESS PRIVILEGES

No. ID Type Access Privileges
1 SC11+ Community-Facility • Cardholder is allowed to enter SC11+ camps, recreational areas, administration offices,
ID (SC11+ privilege) Warehouses, hospitals/clinics and to ride a company bus.
• Female employees with letter “M” allows cardholders and family (husband/ children) to
watch movies in the SC11+ camps during permitted hours.
• SC3-10 female employees married to SC 11+ employees shall be allowed to accompany
their children (below 12 years) to enter recreational areas. (Note: An indication of the
sponsored badge number shall be printed on the ID with an “Accompanying Children
Logo”).
• Letter “H” identifies employees who are working for JHAH hospitals/clinics.
2 SC3-10 Community-Facility  Cardholder is allowed to enter SC3-10 camps & recreational areas, admin offices,
ID (SC3-10 privilege) warehouses, Hospitals and to ride a company bus (Note: SC3-10 dependents can ride on
a company bus only.
 Cardholder shall not enter SC11+ camps. Also, SC3-10 facilities are meant for SC3-10
male employees only; no SC3-10 dependents or SC11+ are allowed to participate in
SC3-10 facilities.
 Letter “M” placed on SC9 and SC10 IDs allows cardholder and family (wife/children) to
watch movie in the SC11+ camp during permitted hours.
 “Accompanying Children Logo” shall allow SC3-10 male employees married to SC11+
female employees to accompany their children to Saudi Aramco recreational facilities.
The wife badge number (sponsor) shall be placed on the back side of the ID card.
 Letter “H” identifies employees who are working for JHAH hospitals/clinics.
3 Restricted access Applicants are allowed to enter vital installations and restricted facilities according to
their granted access to designated sites through SAP portal.
4 Non Community-Facility,  Cardholder is not allowed to enter any camps, recreational areas or to ride on a company
NCF ID (zero privilege) bus.
 Driver is allowed to drop and pick up female employees to and from specified point in
Community areas.
 Driver is allowed to enter beach area if accompanied by the employee provided vehicle is
Affixed by the SC11+ community sticker.
5 NCF Contractor ID (zero  Cardholder is allowed to enter locations as specified on the reverse of ID during
privilege) permitted hours.
 Not allowed to ride on a company bus or enter any of community facilities.
6 SC11+ Retiree ID Saudis/  Cardholder is allowed to enter SC11+ camps, administration offices, hospitals, SC11+
Expatriates (SC11+ privilege) recreational/ beach areas during permitted hours and to ride on company bus.
 Not allowed to sponsor guests while entering recreational/beach areas.
7 SC3-10 Retiree ID- Saudi • Cardholder is allowed to enter SC3-10 camps, administration offices, hospitals/clinics
(SC3-10 privilege) and SC3-10 recreational areas during permitted hours.
• Not allowed to sponsor guests while entering recreational/beach areas.
**8 Ar-Rabiyah Community IDs Cardholder is allowed to access Ar-Rabiyah community only.
(NCF)
9 Expatriates Courtesy ID (no  ID is accepted as identification at Banks and for rental discounts.
privilege)  Retiree is allowed to enter hospitals/clinics and administration offices.
10 Distribution Customer ID • Cardholder is allowed to enter distribution bulk plant facilities based on the restricted
(zero privilege) access ID request and distribution offices as indicated by the code or group.
11 NCF Government Employee • Cardholder is allowed to enter vital installations or restricted facilities where he is
ID assigned in the area. NCF ID allows access to non-restricted sites only.
12 Domestic Helpers ID • Cardholder is allowed to enter SC3-10 community facilities. Housemaid may enter
(SC3-10 privilege) SC11+ recreational areas if she accompanies family members. Recreation areas if she
accompanies family members.

* CHANGE ** ADDITION NEW INSTRUCTION COMPLETE REVISION

Saudi Aramco: Company General Use

 All Personal visitors including (wife/son/daughter/parent) of SC11+ 90-days

expatriate employees arriving from foreign country on a visitor visa to
stay with the employee in camp. ID will be reissued if visitor visa is
extended.
 Company visitors 90-days
 Summer students. 180-days
2 SC3-10 community IDs  Regular SC3-10 employees, including those married to SC11+ female 6-Years
employees (Saudi/expatriate casuals) and loanees to subsidiary/joint
venture companies.
 SC3-10 Saudi retirees, including dependent father (retiree, not
employed as a contractor employee) of an 11+ regular employee.
 Trainees (APNE) and coop students 2-Years
 College Degree Program Non-Employee (CDPNE).
 Domestic helpers, including maids assigned to regular/retired
executives, or sponsored by general managers, SC15+ employees and
SC14-division heads.
 Company consultants, including Community Services consultants. 1-Year
 Company visitors 90-days
 Summer students (Note: ID validity should not exceed the Program End 180-days
date)

* CHANGE ** ADDITION NEW INSTRUCTION COMPLETE REVISION

Saudi Aramco: Company General Use

No ID Type Issued To: Validity

3 NCF ID  Non-Aramco resident husbands of regular female expatriate employees 2-Years
who frequently visit their wives in the camp.
 Driver sponsored by SC11-14 employee and SC3-10 female employee, 1-Year
including driver of a contractor female working for Saudi Aramco.
**4 Ar-Rabiyah Community IDs Males and females who are staying in Ar-Rabiyah community and they are 2-Years
(NCF) not eligible to obtain regular Saudi Aramco ID cards.
5 Courtesy ID Expatriate retiree (excludes dependent wife and children). 10-Years
6 Restricted Access Regular executives, general managers, SC15+, SC11-14 and SC3-10 2-Years
employees.

 Company Consultant 1-Year

 ASC/AOC/ AAC employees
 Trainees (APNE)
 Contractors
 Governments
 Distribution customers
 Company visitors 90-days
 Summer students (Note: ID validity should not exceed the Program End 180-days
date)
7 NCF Contractor ID  Contractor-sponsored personnel and consultants who have acquired 2-Years
resident work visa.
 Shipping agents.
 Travel agents.
 Saudi Aramco Services (SAS) drivers.
 Bank employees.
 SEC employees.
 Distribution haulers.
 Subsidiary/joint-venture company employees.
 Government-sponsored contractor employees.
 Insurance company employees.
 Airline employees.
 Telecommunication company employees.
 If contract has expired or there is no contract from Contracting 90-days
Department.
 Contactor consultants on visitor visa.
**  (Ejeer) who has permission from the Ministry of Work Permit to work.
8 Distribution Customer ID  Distribution customers (owner, representative or employees). 2-Years
 Government truck drivers for loading distribution products (This
excludes government employees who are holding military IDs).
9 Government ID  Employees assigned to the government ministries, departments and 2-Years
security agencies.
 Port authority employees.
10 SC3-10 Dependent ID SC3-10 employee’s eligible dependents to ride a company bus provided
(Dependent ID) personal data and medical eligibility are available through SAP HR system:
• Wife/ Husband/ Parents 6-Years
• Son/daughter (12-19 years of age) 4-Years
• Son/daughter (19-26 years of age) 1-years

* CHANGE ** ADDITION NEW INSTRUCTION COMPLETE REVISION

Saudi Aramco: Company General Use

Employee Type Housing ID Type Dependent Domestic Driver ID * Approval Validity

Privileges ID Helper ID
Special - Executive In camp - Family 11+ Eligible Eligible Eligible Medical JV 6 years
Management Employee Coordination Dept.
Special - Executive In camp - Bachelor 11+ Eligible Not Not Medical JV 6 years
Management (Male) Employee Eligible Eligible Coordination Dept.
Special - Executive In camp - Bachelor 11+ Eligible Not Eligible Medical JV 6 years
Management (Female) Employee Eligible Coordination Dept.
Special - Executive Out camp - Family 11+ Eligible Not Eligible Medical JV 6 years
Management Employee Eligible Coordination Dept.
Special - Executive Out camp – Bachelor 11+ Eligible Not Not Medical JV 6 years
Management (Male) Employee Eligible Eligible Coordination Dept.
Special - Aramco Retiree (11+) In camp - Family 11+ Eligible Eligible Eligible Medical JV 6 years
(age 60) Employee Coordination Dept.

Special - Aramco Retiree (11+) In camp - Bachelor 11+ Eligible Not Eligible Medical JV 6 years
(age 60) (Female) Employee Eligible Coordination Dept.

Special - Aramco Retiree (11+) Out camp - Family 11+ Eligible Not Eligible Medical JV 6 years
(age 60) Employee Eligible Coordination Dept.
Special - Aramco Retiree (11+) Out camp - Bachelor 11+ Eligible Not Eligible Medical JV 6 years
(age 60) Employee Eligible (for female Coordination Dept.
only)
Transferee - Early Retirement In camp - Family 11+ Eligible Eligible Eligible Medical JV 6 years
or Separated (11+) Employee Coordination Dept.
Transferee - Early Retirement In camp - Bachelor 11+ Eligible Not Eligible Medical JV 6 years
or Separated (11+) Employee Eligible (for female Coordination Dept.
only)
Transferee - Early Retirement Out camp - 11+ Eligible Not Eligible Medical JV 6 years
or Separated (11+) Family/Bachelor Employee Eligible (for female Coordination Dept.
and family)
Transferee - Early Retirement Out/In camp - 11+ Eligible Eligible Eligible Medical JV 6 years
or Separated (15+) Family/Bachelor Employee Coordination Dept.
Transferee - Early Retirement Out/In camp - (3-10) Eligible Not Eligible Medical JV 6 years
or Separated Family/Bachelor Employee Eligible (for female Coordination Dept.
(3-10) only)
Out camp - Eligible Not Eligible Medical JV 6 years
New JHAH Family/Bachelor NCF ID (for family Eligible (for female Coordination Dept.
only) and family)
New JHAH In Camp – Bachelor 11+ Not Not Not Medical JV 6 years
Employee Eligible Eligible Eligible Coordination Dept.
Out camp - Not Not Eligible Medical JV 2 years
JHAH Contractor Family/Bachelor NCF ID Eligible Eligible (for female Coordination Dept.
only)
JHAH Non-Employee Not Not Eligible Medical JV
(Coop Students, summer Out Camp NCF ID Eligible Eligible (for female Coordination Dept. 1 year
students and trainees) only)
Out camp - Not Not Not Medical JV 90 days
JHAH Personal/Business Family/Bachelor NCF ID Eligible Eligible Eligible Coordination Dept.
Visitor

* Note: Approval authorization may be granted to select Saudi Aramco employee seconded to JHAH.

* CHANGE ** ADDITION NEW INSTRUCTION COMPLETE REVISION

Saudi Aramco: Company General Use

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General Instruction Manual

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General Instruction Manual

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SAUDI ARABIAN OIL COMPANY (Saudi Aramco) G. I.

1.0 G.I. PROPONENT

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Saudi Aramco: Company General Use

AISOD : Area Industrial Security Operations Department

4.0 GENERAL RULES

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Saudi Aramco: Company General Use

4.2 BADGE NUMBER ASSIGNMENT AND FINGERPRINT TAKING

Saudi Aramco: Company General Use

4.3 ID PHOTO SESSION

4.4 COMBINED PRIVILIGES THROUGH ONE ID

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Saudi Aramco: Company General Use

4.5 RETENTION OF ID PRIVILEGES FOR RETIREES

5.0 ID PRIVILEGES AND ACCESS DENIED

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Saudi Aramco: Company General Use

6.0 ADDITIONAL ID REGULATIONS

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Saudi Aramco: Company General Use

7.0 RESPONSIBILITIES OF STAKEHOLDERS AND CARDHOLDERS

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Saudi Aramco: Company General Use

7.2 PERSONNEL DEPARTMENT:

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Saudi Aramco: Company General Use

7.3 STAFFING SERVICES DEPARTMENT:

7.4 COMMUNITY SERVICES:

Saudi Aramco: Company General Use

7.5 PROPONENT ORGANIZATIONS

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Saudi Aramco: Company General Use

7.6 PLANT MANAGERS

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Saudi Aramco: Company General Use

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Saudi Aramco: Company General Use

9.0 COMMUNITY-FACILITY IDs FOR EMPLOYEES, RETIREES, CONSULTANTS AND OTHERS

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Saudi Aramco: Company General Use

10.0 COMMUNITY-FACILITY OR NON-COMMUNITY-FACILITY IDs FOR NON-EMPLOYED SPOUSE/

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Saudi Aramco: Company General Use

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Saudi Aramco: Company General Use

11.0 CONTRACTOR AND CUSTOMER IDs

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Saudi Aramco: Company General Use

13.0 RETRIEVAL OF SAUDI ARAMCO IDs (ALL TYPES)

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Saudi Aramco: Company General Use

14.0 PENALTIES ON LATE RETURN OF CONTRACTOR AND CUSTOMER IDs

15.0 REVOKING RESTRICTED ACCESS DURING VACATION OR OTHER LEAVE OF ABSENCE

16.0 LOSS OF IDs, INVESTIGATION AND REPLACEMENT PROCESS WITH PENALTIES

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Saudi Aramco: Company General Use

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Saudi Aramco: Company General Use

17.0 APPROVAL AUTHORITY FOR SERVICE REQUESTS

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Saudi Aramco: Company General Use

CONCURRENCES AND APPROVAL SIGNATURES:

RECOMMENDED BY: _________________________________________ ____________

CONCUR: ________________________________________________ ____________

CONCUR: _______________________________________________ ____________

CONCUR: ________________________________________________ ____________

CONCUR: _______________________________________________ ____________

CONCUR: _______________________________________________ ____________

APPROVED: _______________________________________________ ____________

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Saudi Aramco: Company General Use

EXHIBIT-1: ID TYPES AND APPROVAL REQUIREMENT

Aramco ID or Zero privilege (NCF) Restricted access

Regular executives/general managers, SC15+,

Restricted access service requests initiated for S&IS Executive

RECOMMENDED BY: _____________________________

CONCUR: ____________________________________

CONCUR: ___________________________________

CONCUR: ____________________________________

CONCUR: ___________________________________

CONCUR: ___________________________________

APPROVED: ___________________________________