SUDEEPTHI

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Professional Summary
· 8 years of overall IT experience in Salesforce.com on CRM platform and in developing
applications using Java/J2EE technologies.
· Developed Apex classes, Controller Classes and Apex Triggers in accordance with the
Governor limits for various functional needs in the application. 
· Implementation & Integration experience on Salesforce.com using Apex Language Web
Services,
· Worked on Batch process, Scheduled Apex, inbound email services and streaming API.
· Involved in migrating salesforce instance from classic to lightning experience from scratch. 
· Implemented end-to-end customer service live chat functionality using Salesforce Live Agent.
· Worked on developing rich user interfaces using Visual force pages with standard
components, CSS, JavaScript and developed Custom Visual Force Components. 
· Good experience in Implementation lightning components using lighting design systems.
· Proficiency in performing SFDC Administrative tasks like Workflows, Process builders,
Approval rules, creating Roles, profiles, validation rules, Record Types, Components,
Tabs, Custom Objects.
· Created page layouts, search layouts, custom links, related lists, on a record detail and edit
pages. 
· Experience in data cleansing and data migration using various tools.
· Loaded data in to Salesforce.com using MS Excel, Data loader and import wizard. 
· Expertise on working with Workbench and Postman for testing Webservice integrations.
· Experienced in scripting languages like HTML, XML, CSS, JSP, WSDL, SOAP, APEX Web
Services API development and Java Script.
·  I was Involved in developing Salesforce Lightning applications using Lightning Components,
Controllers and Events and used custom CSS in the components.  
· Extensively used Dataloader to import data from legacy systems into Salesforce.com.
· Hands-on experience working Salesforce CPQ (Steelbrick)
· Strong Knowledge in AppExchange Applications for integrating with third party applications.
· Involved in various stages of Software Development Life Cycle (SDLC) including analysis,
requirement engineering, architecture design, development, deployment and maintenance of
standalone, Multi-tier, web-based and portals-based object-oriented enterprise applications.
· Experience in deploying various components between different environments using change
sets.
· Worked with version control systems like TFS (Team foundation server) and GitHub code
repositories to maintain different versions of code of the Salesforce Org.
· Implemented agile accelerator for project management and Agile tracking on Salesforce
platform.

TECHNICAL SKILLS

Salesforce Salesforce.com customizations like Workflows, Approvals, Custom

Technologies Objects, Record Types, Page Layouts, Role Hierarchy, Validation,
Groups and Queues, Custom Formulas. Apex Classes/Controllers,
Apex Triggers, SOQL, SOSL, Visualforce Pages/Components, Apex
Custom Controllers and Extension
Customization Outbound Messages, Workflow & Approvals, Field updates,
Reports, Custom Objects, Custom settings Custom Labels and Tabs,
Email Services, Role Hierarchy, Dashboards, Security Controls,
AppExchange Package & Custom Application and Sandbox data
loading
Programming JAVA, C, C++, APEX, SQL, and PL/SQL
Languages
Java/J2EE/Web Java Script, jQuery, J2EE, HTML, XML, and Web service
Technologies
Development Tools Eclipse IDE, Apex Data Loader, Workbench
IDE, HTML Editor Eclipse IDE, Notepad++, Adobe Dreamweaver
Microsoft Tools Excel, Visio, Word, PowerPoint
Methodologies Agile(Scrum), Test Driven Development
Database Oracle, MySQL, SQL Server

CERTIFICATION
SALESFORCE CERTIFIED ADMINISTRATOR

EXPERIENCE
SALESFORCE DEVELOPER |PAYPAL | ARIZONA
Jan-2018 | Present

· Preparing the design documents and review with analysis team, development team and testing
team.
· Involved in developing salesforce lightning Apps, Components, Controllers, and events on
creating lightning Pages Inside Lightning Community Builder. 
· Developed custom business logic using Force.com which includes Apex classes and Visualforce
pages to build several applications like Lease calculator and rewards calculator apps on portal
communities.
·  Experience in integrating with external systems using SOAP API, Rest API. 
· Worked on Postman for testing the web service callouts to send the data to the external
systems.

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· Worked on Batch apex and scheduled apex for processing large number of records to run
every day.
· Built chatter uploads for automating the process of creating records in Salesforce from csv data
files.
· Configured and built Live Agent application to create a Live chat service for the ease of
customers.
· Developed Inbound Email Services to create new contact records or update the existing one.
· Experience in SFDC Integration using Web Service and Apex Programming, App-Exchange
Packages & Custom Applications, Salesforce.com Service Cloud expertise.
· Performed the unit testing in the UI to ensure that the code developed has no bugs both
technically and functionally.
· Strong in Aura Lightning framework with Application, Components, Controllers, Stylesheet.  
· Performed code review of the application to make sure the source code confirms to industrial
coding standards and followed good programming practices.
· Used TFS (Team Foundation Server) for source code versioning control on Force.com
platform. 
· Maintenance of installed Managed Packages in Lightning using Apex
· Created custom reports and designed dashboards for the management team.
· Experience in deployment from sandbox to production using deployment tools.
· Provide on-going support and system administration to quickly fix production issues with
salesforce service cloud and provide on-going maintenance

Environment: Lightning, Apex, Visualforce pages, Controllers, Triggers, SOQL, SOSL, SOAP API,
Postman, Apex Batch, Schedule APEX, Chatter uploads, Live Agent, Inbound email services, TFS.

SALESFORCE DEVELOPER/ADMINISTRATOR |WINDSTREAM COMMUNICATION |LITTLE

ROCK, ARKANSAS
Aug-2016 | Dec-2017

· Involved in SFDC Application Setup activities and customized the apps to match the functional
needs of the organization by preparing the technical requirement document before the
development.
· Developed Apex Classes, Controllers and Apex Triggers for various functional needs on
Force.com
· Developed Apex Classes as REST Web Services for external applications
accessing Salesforce.com data from external systems to display in the pages of Salesforce.
· Worked with Workbench rest Explorer to test the data integration with the external systems.
· Created Visual force and HTML Email templates to be sent to the customers depending on the
action they perform after they log into the portal.
· Implemented Triggers for various events in the process of automating the Sales process using
Process Builder, Workflow and Approval process.

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· Configured Apttus Advanced Workflow approvals, Apttus order management, created
agreement wizards, validation rules, contract templates in Apttus CPQ.
· Configured Sharing settings to specify the level of access the users have to each other's data.
· Created Workflow rules and defined email alerts, related tasks, and field updates 
· Worked on data management and data loading using data loader and import wizard. 
· Provided support for resolving cases using case assignment rules and auto response rules. 
· Created test scenarios on Sandbox environment & migrated code to deployment on successful
testing. 
· Performed Integration Testing by adding all modules together for the web-based application.
· Created unit test cases and coordinated change requests to drive the business requirements
during Integration and Testing stages.
· Fix defects as needed during the QA phase, support QA testing, troubleshoot defects and
identify the source of defect.
· Used GitHub for source code versioning control on Force.com platform.

Environment: Apex, Visualforce pages, Controllers, Triggers, SOQL, SOSL, Apttus CPQ, Data
Loader, Rest Web Services, Email templates, Process Builder, Workflow, GitHub, Data Loader,
Sales Cloud.

SALESFORCE DEVELOPER/ADMINISTRATOR | CON EDISON | NEW YORK, NY

Feb-2015 | JUL-2016

· Worked closely with sales team and business analysts and performed detailed analysis of
Business and technical requirements and designed the solution.
· Developed Apex Classes for Visualforce pages.
· Developed Triggers required for the application.
· Developed Triggers required for the application.
· Have written Batch Apex for the asynchronous data updates. 
· Created E-Mail Templates for the email alerts created. 
· Used analytic snapshots for bi-weekly reports. 
· Used SOQL & SOSL considering the Governor Limits for data manipulation using the apex
code. 
· Created case escalation rules to escalate cases automatically if they are not resolved within a
certain period, also worked on app-exchange tools for tracking orders. 
· Developed Apex Triggers, Apex Classes and Test Methods. 
· Customized standard Salesforce objects like Accounts, Contacts, case management and
solutions. 
· Developed Test classes for all the Apex classes and Triggers with minimum 95% code coverage
for triggers and classes.

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Environment: Apex, Visualforce pages, Triggers, SOQL, SOSL, SteelBrick CPQ, Profiles, Roles,
Sharing settings, workflows, pick lists, dependent pick lists, lookup fields, junction objects,
master detail relationships, formula fields, OWD and Field level security.

JAVA DEVELOPER | INFOSYS | HYDERABAD

Dec-2011 | Nov-2014

· Involved in the complete life cycle of development, from the design phase to implementation
Phase. 
· Developed use cases, class diagrams and sequence diagrams using Rational rose.
· Responsible for designing and developing the application in modules using (MVC) design
pattern.
· Utilized the various J2ee Design patterns to develop the Business modules based on the
requirements.
· Created java classes to communicate with database using JDBC. 
· Developed code for Customer module& Product module which contain information about the
transactions and product information respectively. 
· Developed the UI Screens for Customer Registration, Billing and Services using JSP, JavaScript
and HTML and did the client-side validation with the JavaScript. 
· Used GitHub version control for code maintenance and code reviews. 
· Responsible for testing of application on various levels like integration and System testing.
· Performed the Unit testing and basic functional testing with different set of data environment.
· Developed the application using Eclipse IDE and worked under Agile Environment. 
· Got trained on salesforce platform for migrating the existing applications to force.com
platform.

Environment: Java, JSP, JDBC, HTML, CSS, JavaScript, JDBC, Eclipse, GitHub, Agile

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