Client Agreement

1. PREAMBLE

1.1 This Client Agreement (hereinafter referred to as the “Agreement”) is signed between JF
Global Limited (hereinafter referred to as the “Company") registered at Suite 305, Griffith
Corporate Centre, P.O. Box 1510, Beachmont, Kingstown, Saint Vincent and the Grenadines, on
the one part, and a physical person if he has reached legal age and possesses legal capacity, or a
legal person if such person is duly registered and validly existing under the laws of its country of
incorporation (hereinafter referred to as the “Client”), on the other part.
1.2 This Agreement and attachments thereto is setting out the terms and conditions in accordance
with which the Company shall provide the Client with services related to (i) trading operations
transacted on the international foreign exchange (forex) market, (ii) non-trading operations and
(iii) informing the Client of Company’s services and his account status, all of which shall
constitute the subject matter of the Agreement. This Agreement shall also set out the rights and
obligations of the Parties in relation to the services provided under the Agreement.
1.3 The Client undertakes to thoroughly familiarize himself with the provisions of this
Agreement and any attachments thereto.
1.4 This Agreement shall become effective after the Client has completed his Back Office
registration.
1.5 All trading and non-trading operations shall be performed in accordance with the rules and
regulations stipulated in this Agreement and attachments thereto. The Client in his turn
undertakes to comply with such rules and regulations.
1.6 The Company reserves the right to change, add and vary the terms and conditions of this
Agreement or any attachments thereto by giving the Client a 5 business days’ prior notice in the
manner specified in clause 8.3 of this Agreement
1.7 The attachments associated with this Agreement are
 AML Policy;
 Privacy and Refund Policies
and can be found on the official website of the Company.
1.8 Information published on the Company’s official website shall form an integral part of and a
supplement to this Agreement.
1.9 Definitions of terms used in this Agreement are provided in clause 12.1 of the Agreement.
1.10 Where the Client and the Company are referred to jointly in this Agreement, they can be
referred to as the “Parties”.

2. SERVICES

2.1 The services offered by the Company shall be any software products or services enabling the
Client:
2.1.1 to monitor the current condition of financial markets;
2.1.2 to open a trading account and perform trading operations;
2.1.3 to deposit and withdraw money to/from the Client’s account and to do transfers between
Client’s accounts;

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2.1.4 to trade in such financial instruments that are mentioned in the contract specifications for
the selected type of account;
2.1.5 to contact the Company for information related to the Client’s trading account and
Company services.
2.2 The list of financial instruments traded and trading terms and conditions can be found on the
Company’s official website.
2.3 No actual currency supply is made within the framework of trading operations. Once the
position is closed, the earnings shall be credited to, or loss debited from, the trading balance of
the Client’s account.
2.4 The Company shall execute the Client’s trading orders only. The Company and its employees
shall not offer client asset management services not do they provide recommendations and
advice regarding trading orders.
2.5 The Company may at its own discretion give such recommendations and advice, however
should the Client decide to use such recommendations and advice for trading purposes, any
financial loss he may sustain in connection with such a decision shall be Client’s responsibility.
2.6 The Client may at his own discretion use any information or recommendations regarding
trading operations received from a third party, including Company introducing brokers. The
Client shall be exclusively liable for any possible financial losses suffered as a result of use of
such information and/or recommendations.
2.7 The Company reserves the right to change, reduce, add or amend the services of the
Company by giving a prior notice to the Client.

3. ACCOUNT OPENING PROCEDURE

3.1 To be able to access his Back Office, the Client has to follow on-line registration procedures
which include the completion of a client registration form, familiarisation with this Agreement
and its attachments and acceptance of the same in the absence of any objections.
3.2 An account can be opened either by a physical or legal person.
3.3 Only one Back Office may be registered per Client.
3.4 Upon registration, the Client shall follow the verification procedure via Back Office in
accordance with the procedures set out in the Company’s AML Policy.
3.5 Upon registration, the Client may open an unlimited number of trading accounts offered by
the Company.
3.6 The Client may restore the trading operations password by completing and sending a special
form from his Back Office. No other restoration method shall be accepted by the Company.
3.7 The Client may restore the Back Office access password by using the password restoration
procedures as indicated on the Company’s official website. No other password restoration
method shall be accepted by the Company.
3.8 The Client is obliged to provide true and correct personal information and shall be
responsible for the consequences caused by their unreliability and/or invalidity in accordance
with this Agreement and attachments thereto.

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3.9 The Company reserves the right to refuse to open and/or maintain Client accounts at any time
if the Client is suspected to have provided false information about his identity or any other
information requested by the Company.
3.10 In case the same IP-address is used to log into the Back Offices of different persons and/or
trading transactions are performed on trading accounts of different persons, the Company
reserves the right to suspend all Client’s transactions and request the Client:
 to go through additional verification;
 to explain the reason why the said IP-address has been used by several persons.

4. TRADING OPERATIONS REGULATIONS

4.1 General Provisions

4.1.1 These Regulations set out terms and conditions for the performance of trading operations
by the Client and the procedures for processing and execution of Client’s orders by the Company
on the MetaTrader 4 and/or MetaTrader 5 trading platform (hereinafter referred to as the
“Client’s Terminal”).
4.1.2 The Client’s Account Number (Login) and Trader's password are unique identifiers that
allow access to monitor the Client’s trading account status and to transactions made in the
Client’s trading account. Additionally the Client may use the Investor password (Read Only
Password) in the Client’s Terminal which allows to view the account status but not to trade on
the account.
4.1.3 Transmission and processing of Client’s orders sent via Client’s Terminal shall be made in
the following order:
 the Client gives an order which is checked for correctness by the Client’s Terminal;
 the order is sent to the server;
 if the connection between the Client’s Terminal and the server is stable, the Client’s order
is transmitted to the server and is verified for correctness;
 if the order is correct, it is enqueued according to the reception time and the status “Order
is accepted" is displayed in the Client’s Terminal;
 the Client’s order is transmitted for processing to the system and the status "Order is in
process" is displayed in the Client’s Terminal;
 the order runs through the system and the processing result is received by the server;
 Client’s processed order results are sent by the server to the Client’s Terminal.
4.1.4 The Client may give the Company the following instructions: open order, close order, place
pending orders, modify the opened or pending order, or delete pending order. The above
instructions shall be made via Client’s Terminal.
4.1.5 Execution of orders referred to in 4.1.4 is only possible when trades in financial
instruments are allowed.
4.1.6 Each Client’s enquiry or order placed in queue for processing has a waiting time limit. If
the order has not been not transferred to the Company for processing within 3 minutes, it will be
automatically removed from the queue.

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4.1.7 Under normal market conditions, the processing time does not normally exceed 1-3
seconds. In exceptional circumstances, where the server is overloaded, the order execution time
may take longer.
4.1.8 The Client may use services of expert advisors except those that are in breach of these
trading terms and conditions.
4.1.9 If the expert advisor generates an excessive load on the server, the Company may not allow
to use such advisor and/or prohibit the trade on the account where such expert advisor is used
altogether.
4.1.10 The Client agrees that quotations for financial instruments provided by the Company are
the only true and valid quotations which the Client may use for trading transactions purposes.
4.1.11 The difference between quotations offered by the Company and those offered by other
companies or received from other sources shall not be the basis for possible claims against the
Company.
4.1.12 The Company may revise the results of Client’s transactions in the following cases:
 if transactions have been executed at non-market quotations;
 in the case of software failure that has caused a delay in the provision of a quotation or
the provision of a non-market quotation that used by the Client in his trading operations;
 if the intensity of sending trading queries from Client’s Terminal to the Company's server
create an overload, which interferes with the execution of other Clients orders;
 if the transactions are in breach of the provisions of this Agreement and attachments
thereto.
4.1.13 The Company has the right to close one or all Client’s positions if the Client is in breach
of any term and condition of this Agreement and attachments thereto.
4.1.14 The Company has the right to reject a Client’s order in the following cases:
 if the order is received prior to receipt of the first quotation upon market opening;
 if the order is made under conditions different from normal market conditions;
 if the order is received at a quotation other than a market quotation;
 if there is insufficient free margin to open the order;
 in the case of breach of terms and conditions of this Agreement and attachments thereto.
4.1.15 The Client is fully responsible for all trading transactions made during the validity of this
Agreement and for any consequences such transactions may entail.
4.1.16 The Client may receive individual conditions in certain cases.
4.1.17  The Company has the right to to stop processing the Client's orders in case of flagrant
and constant violation of article 4.1.12 by the Client.

4.2. Spread
4.2.1 Spread is floating on all the account types and changes depending on the market conditions.

4.3 Orders Types

4.3.1 The following order types are available in the JustForex Client’s Terminal:
 Market orders (Buy, Sell);
 Pending orders (Take Profit, Stop Loss, Buy Limit, Buy Stop, Sell Limit, Sell Stop).

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4.4. Transfer of a Position
4.4.1 If a position is transferred to the next day, a swap occurs and is calculated. A swap can be
either negative or positive.
4.4.2 Swap calculation for open positions starts at 23:59 Company server time and may,
depending on the number of open positions, take from a few to tens of minutes. A swap shall be
calculated for all positions opened prior to 23:59 Company server time and not closed until
calculated. For the positions opened after 23:59 Company server time or closed until the
calculation process is completed, a swap may be not credited.
4.4.3 If a position is transferred on Wednesday night to Thursday, a swap is deducted/added in a
triple size (for Wednesday, Saturday and Sunday)
4.4.4 Current swaps can be viewed in the Client’s Terminal. The Company reserves the right to
change swaps without prior notice to the Client, depending on market conditions.

4.5. Opening an Order

4.5.1 Open orders are the market orders Buy, Sell and the pending orders Buy Limit, Buy Stop,
Sell Limit, Sell Stop.
4.5.2 Buy order (long position) is opened at Ask price, Sell order (short position) is opened at
Bid price.
4.5.3 On opening a position, the Client must deposit a security margin the size of which will
depend on the leverage, the financial instrument and the order volume. For some financial
instruments, the current market price of a financial instrument is used for margin calculation
purposes. Leverage changes according to the equity change.
4.5.4 Once the Company server has received the Client's instruction to open the order, the trading
account condition will automatically be checked if the margin is sufficient to support the open
position.
4.5.4.1 If the free margin is sufficient to open the order, the position will be opened.
4.5.4.2 If the margin is not sufficient to open the order, the position cannot be opened and the
“Not enough money” message will appear.
4.5.5 If the Client’s instruction to open an order is received during non-trading hours or before
the first quotation appears in the Client’s Terminal, such order will be canceled by the system.
4.5.6 If the Client’s instruction to open the order has been processed in error under circumstances
referred to in clause 4.5.5 of the Agreement, the Company has the right to cancel both the order
and the financial result received from such order. The Company shall inform the Client of the
occurrence of such situations.
4.5.7 The Client may not place pending orders Buy Limit, Buy Stop, Sell Limit, Sell Stop as well
as Take Profit and Stop Loss closer than the minimum amount of points from the current price.
This value can be found in the Client’s Terminal.
4.5.8 The Client may add Stop Loss and/or Take Profit orders to the pending orders Buy Limit,
Buy Stop, Sell Limit, Sell Stop and market orders.
4.5.9 When opening a market order, the Client shall indicate the following parameters: financial
instrument, volume, buy or sell order. Placing Stop Loss and/or Take Profit levels is available
only when modifying open position.
4.5.10 When opening a pending order, the Client shall indicate the following parameters:

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  financial instrument, volume, order type, price level (which are mandatory parameters);
 Stop Loss and/or Take Profit levels and the duration of pending order (which are optional
parameters).
4.5.11 Each order, except Stop Loss and Take Profit, will get a unique ticket number.
4.5.12 The Client’s instruction to open the order is considered to be executed and the position
opened after a relevant message has appeared in the server log file.

4.6. Order Execution

4.6.1 Execution method for the trading operations is Market Execution.
4.6.2 Client’s order is executed at the current price when the order is being processing. Slippages
are possible during the order processing. Therefore the order can be executed at a price better or
worse than that indicated in the order, without prior notification to and confirmation from the
Client.
4.6.3 The order execution is recorded in the server log file.
4.6.4 The following are the conditions for pending orders execution:
 Buy Stop order will be enqueued for execution if the current Ask quotation becomes
equal or higher than the order level;
 Sell Stop order will be enqueued for execution if the current Bid quotation becomes equal
or lower than the order level;
 Buy Limit order will be enqueued for execution if the current Ask quotation becomes
equal or lower than the order level;
 Sell Limit order will be enqueued for execution if the current Bid quotation becomes
equal or higher than the order level;
 Take Profit order for an open position to buy will be enqueued for execution if the current
Bid quotation becomes equal or higher than the order level;
 Take Profit oder for an open position to sell will be enqueued for execution if the current
Ask quotation becomes equal or lower than the order level;
 Stop Loss order for an open position to buy will be enqueued for execution if the current
Bid price becomes equal or lower than the order level;
 Stop Loss order for an open position to sell will be enqueued for execution if the current
Ask quotation becomes equal or higher than the order level.
4.6.5 Depending on market conditions, pending orders may be executed as follows:
 pending orders Buy Stop or Sell Stop, the opening level and Take Profit of which have
fallen into the price gap, are placed in the queue for the execution at the first price
following the price gap, and the open order is closed by Take Profit immediately;
 pending orders Buy Stop, Sell Stop, Buy Limit, Sell Limit as well as Take Profit and Stop
Loss, levels of which are in the price gap, are placed in the queue for the execution at the
first price following the price gap.
4.6.6 The Client may place Trailing Stop level, the value of which may not be less than 15
points.

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4.7. Order Closing
4.7.1 An order shall be closed when a relevant instruction has been sent from the Client’s
Terminal to the Company server.
4.7.2 A long position is closed at Bid price and a short position is closed at Ask price.
4.7.3 A Client's instruction to close the position is sent to the server after a relevant instruction
has been sent from the Client’s Terminal.
4.7.4 A Client's order may be closed when the current price reaches the Stop Loss or Take Profit
levels.
4.7.5 If the Client’s instruction to close is received for processing during non-trading hours or
before the first quotation appears in the Client’s Terminal, such instruction will be canceled by
the system.
4.7.6 If the Client’s instruction to close has been processed in error under circumstances referred
to in clause 4.7.5 of the Agreement, the Company has the right to cancel such operation and
restore the order back to its original view, in which case the Client will be informed by the
Company of the occurrence of such situation.
4.7.7 The Client's instruction to close the position is considered to be processed and the position
closed after a relevant message has appeared in the server log file.
4.7.8 The Client’s instruction to close the order will be declined if on receipt of this instruction,
the position is being executed at the Stop Loss or Take Profit level.

4.8. Order Modification and Deletion

4.8.1 The Client has the right to indicate a new price level and Stop Loss and/or Take Profit
values when modifying pending orders Buy Limit, Buy Stop, Sell Limit and Sell Stop.
4.8.2 To modify the Take Profit and/or Stop Loss that are attached to the open position, the Client
must indicate Take Profit and/or Stop Loss values.
4.8.3 The instruction to modify or delete will be considered executed and the order modified or
deleted, when a relevant message appears in the server log file.
4.8.4 The Client has the right to modify or delete a pending order if it has not been sent for
execution.
4.8.5 The Client may not delete or modify a pending order if it has been accepted by the
Company for execution.
4.8.6 To delete Stop Loss and Take Profit levels, it is required to indicate a zero price value for
these orders.
4.8.7 The Company may choose not to process Client's instructions regarding pending orders,
including Take Profit and Stop Loss orders, if the difference between the current market price
and the price indicated in the Client's order is less than the minimum amount of points from the
current price. This value can be found in the Client’s Terminal .
4.8.8 If during the modification of an open order the price reaches the indicated Take Profit/Stop
Loss level, the Company has the right to cancel the instruction to modify such levels.
4.8.9 If the Client’s instruction to modify or delete the order is received for processing during
non-trading hours, or before the first quotations appears in the Client’s Terminal, it will be
declined by the system.

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4.8.10 If the Client’s instruction to modify or delete the order has been processed in error under
circumstances referred to in clause 4.8.9 of the Agreement, the Company has the right to cancel
such modification or deletion and reinstate the order to its original initial condition with its
further execution provided that market prices have within such period reached the level
mentioned in the order. All open positions, if triggered, that have been modified incorrectly, will
be cancelled along with their results, in which case the Company shall inform the Client of this
situation.

4.9 Margin Requirements

4.9.1 The Client understands that in order to prevent a forced closure of the position, the required
margin level must be maintained for any open position as provided in the Trading Terms that can
be found on the Company’s official site (hereinafter the “Trading Terms”).
4.9.2 The margin necessary to maintain the position shall be blocked immediately after the order
is opened.
4.9.3 The Client may not open a new position if his account has insufficient funds to maintain the
required margin in respect of the position being opened.
4.9.4 The Company may apply new margin requirements in relation to both the opened and new
positions, if such requirements have been necessitated due to national or international holidays,
bank holidays or similar circumstances
4.9.5 The Company may at its own discretion provide specific leverage to certain Clients.
4.9.6 The Client may, at his own discretion but in accordance with the Trading Terms, change the
leverage via his Back Office. The Client shall be fully responsible for any consequences that may
arise in connection with the leverage modification.
4.9.7 The Company shall provide required leverage in accordance with the Trading Terms and
subject to the account type and taking into consideration the sum of the available account
balance and the credit on the account. The Company may without prior notice to the Client
change the leverage size if the Client’s sum of the account balance and the credit on the account
have reached the predetermined range, and the leverage level on the Client’s account exceeds
leverage appropriate to such range.

4.10 Forced Order Closure

4.10.1 In cases where the margin available on the Client’s trading account has reached the
Margin Call level, the Company may at its own discretion exercise the right of forced closure of
the order by giving one business day notice to the Client
4.10.2 In cases where the margin available on the Client’s trading account is less or equal to the
Stop Out level, open positions will be subject to forced closure with no prior notice being given
to, or consent requested from, the Client.
4.10.3 Information on Margin Сall/Stop Out levels is published on the Company’s official
website.
4.10.4 If after the forced order closure the Client’s trading account reaches a negative balance,
the Company reserves the right to eliminate the negative balance by applying funds from other
account(s) held by the Client or, if there are no sufficient funds in the other account(s), to require
the Client to put the account in funds within 10 (ten) business days from the forced order closure

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date, failing which the Company may refer the matter for settlement to court and charge an
interest on the debit balance.

4.11 Commissions and Other Charges

4.11.1 The Client agrees to pay the Company commissions and other expenses in such amounts
as are specified in the Trading Terms.
4.11.2 No commission is charged for Standard Cent, Standard, PRO accounts. The only Client's
expenses are spreads and swaps.
4.11.3 In the case of Raw Spread accounts, apart from spreads and swaps, the Client shall be
charged a commission on the traded volume in the amount specified in the Trading Terms.
4.11.4 Commissions and other service fees shall be charged exclusively to the Client’s trading
accounts.
4.11.5 The commission size may be changed by the Company on a 2 business days’ notice given
to the Client in accordance with clause 8.3 of this Agreement.
4.11.6 The Company is not obliged to inform the Client of the profits made or expenses incurred
by the Company.
4.11.7 In case there has been no at least one opened market order and/or hasn't been made at least
one non-trading operation on the Client's account within the period of 150 calendar days,
Company sets the commission for the servicing of the account in the size of 5 USD for every 30
calendar days, starting from the unactive days from the 151 (one hundred fifty one) calendar day.
Commission is being charged for the Client accounts, the balance of which is higher than 0.

4.12 The archivation of unactive accounts and cancelled pending orders of the Client
4.12.1 The Company may move to the archive Client trading accounts, in case they meet the
following conditions:
 the time of inactivity on the Client account exceeds 90 calendar days. The time of
inactivity is determined as time, during which there has been no single login into the
Client trading account, including trading and non-trading operations.
 Balance on the Client trading account is less than 1 (one) USD.
 There are no open orders on the Client trading account.
4.12.2 The Client does not have access to the Client trading account which is in the archive.
4.12.3 The Client may request the Company recover the Client trading account from the archive.
4.12.4 The Company may move to the archive Client canceled pending orders (buy stop, sell
stop, buy limit and sell limit), which were canceled more than 1 (one) month ago.

4.13 Client protection

4.13.1 In order to provide Clients with protection against the potential adverse consequences of
certain events i.e. when the market is highly volatile the Company might take any or all of the
following steps, including but not limited to:
 Restrict the opening of Orders;
 Decrease/Increase leverage;
 Widen/Narrow Spreads;
 Decrease/Increase Margin Requirements;

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  Volume Restrictions.
4.13.2 The Company shall inform the Clients of the actions it is willing to take during major
events which can cause the market to be highly volatile; the Company shall do so via email to the
Client’s registered email address provided by the Client during the Back Office registration with
the Company and through the Company’s website under section ‘News’.
4.13.3 Under certain market conditions, i.e. during unexpected and unforeseeable events, the
price of any financial instrument might be affected making it impossible for the Company to
execute any type of order at the declared price. In such circumstances, the ability to execute
orders on a timely basis will become the primary factor.

5. NON-TRADING OPERATIONS REGULATIONS

5.1 General Terms

5.1.1 The Financial Department of the Company shall be responsible for the implementation of
and monitoring non-trading operations.
5.1.2 Non-trading operations shall include:
 deposit of funds to Client’s trading accounts;
 withdrawal of funds from Client’s accounts;
 transfer of funds between Client’s accounts.
5.1.3. Under no circumstances shall the Company accept or give cash.
5.1.4 The Company shall not pay interest on Client’s accounts held with the Company.
5.1.5 The Company has the right to request the Client to provide the proof of accuracy of the
personal data submitted during the registration of the Client’s Back Office in order to ensure the
financial security of the Client. The Company may at its own discretion at any time request the
Client to provide copies of documents confirming his identity and residential address, the source
of funds and other necessary information (including certified copies of the documents requested)
as set by the Company's AML Policy on the date of such request. Failure to provide such
documents upon request without proper explanation will be considered by the Company as an
event of default and would be subject to conditions set in section 12.
5.1.6 Any instruction of the Client to withdraw funds from the Client’s accounts and to transfer
funds between the Client’s accounts shall be confirmed by the one-time PIN code, sent over to
the Client via one of the methods, available in the Back Office.
5.1.7 The Company reserves the right to investigate into the nature of any suspicious non-trading
operations and suspend such operations until the investigation is completed.
5.1.8 The Company shall have the right to declare non-trading operations suspicious in the event
of:
 excessive number of transfers and non-trading operations having taken place on the
trading account, including currency conversion;
 finding out that the activities in the Client’s account appear to be unusual and have no
economic need;
 suspecting the Client in money laundering;

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to be proceeded (to the Company directly or to the Payment Agent) before final approval of the
payment.
5.1.18 The payments made to the Payment Agent will be considered made directly to the
Company.
5.1.19 Appointment of the Payment Agent does not
a) reduce liabilities of the Company under this Agreement, and
b) release the Company from any liabilities under this Agreement, and
c) reduce any of the Client rights under this Agreement.
5.1.20 The Client should refer to the Company on all payment-related matters.
5.1.21 The Company may at any time unilaterally dismiss or replace the Payment Agent. The
Company will publish respective notice on the Company’s official Website.
5.1.22 All payments, which made through Skrill and Neteller are processed exclusively by the
Company.

5.1 Depositing Funds

5.2.1 A fund deposit operation may be made by the Client through the Back Office only. Where
this is impossible, the Client shall follow the instructions and details obtained exclusively
through the Back Office.
5.2.2 Should the Client be not complying with clause 5.2.1, the Company reserves the right not
to accept the Client’s payment.
5.2.3 The Client confirms that the funds transferred to the Company for crediting his account are
derived from legal sources and that the Client is entitled to use these funds.
5.2.4 Funds may be credited to the Client’s account once the Client verification procedures have
been completed.
5.2.5 The Company undertakes to complete the fund deposit procedure in the shortest time
possible but not later than within 2 business days (excluding non-working days) after the Client’s
funds have been credited to the Company’s account. The Company’s opening hours are specified
in clauses 8.1 and 8.2 of the Agreement.
5.2.6 An instruction to deposit funds to the Client’s account shall be considered accepted by the
Company once it is displayed in the Back Office Payment History.
5.2.7 If funds are deposited in a currency other than the account currency, the funds will be
credited and exchanged at the Company’s internal exchange rate valid on receipt of the order by
the Company, or at the exchange rate of the payment system/aggregator depending on the way of
deposit.
5.2.8 The Client may cancel a deposit request if it has not been processed by the Company (i.e.
has a pending status). Such request may only be made from the Back Office.
5.2.9 All charges in connection with crediting the Client’s account, irrespective of the deposit
method, shall be borne by the Client unless otherwise agreed to by the Parties.

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5.2.10 The Company may set a minimum and maximum deposit limit depending on the deposit
method used.
5.2.11 The Client accepts that technical faults or failures can cause a delay in having the funds
credited to his account. If the Client’s account has not been credited within the period specified
on the Company’s official website, the Client must inform the Company accordingly through his
Back Office (via Deposit Notification Section).
5.2.12 Funds will not be credited to the Client’s account if remitted by third parties.
5.2.13 Where the Client’s account is being credited with third parties’ funds, the Company has
the right to decline the fund deposit request and return the money to the sender less remittance
charges.

5.3 Withdrawing Funds

5.3.1 A fund withdrawal request may be made by the Client through his Back Office only and
solely upon the completion of the verification procedure.
5.3.2 If the Client’s trading account has open positions, a request to withdraw funds from the
Client’s account (hereinafter a “withdrawal request”) shall be processed on general terms. In the
event of a forced position closure, the Client assumes full responsibility for such closure.
5.3.3 Where the Company receives a withdrawal request for an amount higher than the free
margin available in the Client’s account, such request shall be declined by the Company.
5.3.4 A withdrawal request shall be considered received by the Company once recorded on the
Client’s Back Office Transactions History page.
5.3.5 The Client may cancel his withdrawal request if it has not been accepted by the Company
for processing (i.e. has a Pending status). A funds withdrawal request may be made by the Client
through his Back Office only.
5.3.6 The Client’s withdrawal request shall be considered as processed by the Company once
recorded as "Completed" on the Client’s Back Office Transactions History page.
5.3.7 The Company undertakes to complete the funds withdrawal procedure in the shortest time
possible but not later than within 2 business days (excluding non-working days) after the Client’s
withdrawal request has been received by the Company. The Company’s opening hours are
specified in clauses 8.1 and 8.2 of the Agreement.
5.3.8 The method of funds withdrawal always to compliance with the AML policy of the
Company.
5.3.9 The Client may not use third parties’ accounts for fund withdrawal purposes.
5.3.10 If the Client's account was credited in the way that cannot be used for funds withdrawal,
the Company may withdraw the funds to a bank account of the Client or use any other way as
agreed with the Company with the help of which the Company is able to prove the identity of the
account owner.
5.3.11 Where the Client’s account has been credited with funds through various payment
systems, funds withdrawal shall be made on a pro rata basis commensurate to the size of each
deposit. Any profit gained can be transferred to any account from which the deposit arrived as
long as such transfer is possible.
5.3.12 If funds are being withdrawn in a currency other than the account currency, the
withdrawal funds will be exchanged at the Company’s internal exchange rate valid on receipt of

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the withdrawal request by the Company, or at the exchange rate of the payment
system/aggregator depending on the withdrawal method.
5.3.13 If in the case of force majeure events the Company may not accept the payment method
specified by the Client in his withdrawal request, the Client may use another method chosen by
the Company.
5.3.14 For Client’s account and funds safety and security reasons, the Company may, at its own
discretion and in exceptional cases, withdraw and remit Client funds only to a bank account of
the Client.
5.3.15 The Company may set up a minimal and maximal withdrawal limit in respect of each
withdrawal method.
5.3.16 The Client’s withdrawal request shall be compliant with current laws and regulations of
countries in which such non-trading transaction takes place.
5.3.17 All withdrawal charges and commissions, irrespective of the withdrawal method, shall be
borne by the Client.
5.3.18 The Client is obliged to provide true and accurate information in his withdrawal request.
If the Client has provided erroneous payment details, no claims shall be accepted by the
Company in connection with the errors made by the Client.
5.3.19 The Company may decline the Client’s withdrawal request in the event of:
 wrong payment details provided by the Client;
 invalid payment/withdrawal method chosen by the Client;
 lost contact with the Client;
 breach of this Agreement and attachments thereto.
5.3.20 The circumstances referred to in clause 5.3.19 are not exhaustive. The Company may
decline a withdrawal request should there occur objectives reasons necessitating the same.
5.3.21 If the funds withdrawn from Client’s account have not been received by the Client within
the period exceeding 7 (seven) business days after the withdrawal request has been processed by
the Company (i.e. the status request marked as “Completed”), the Client has the right to request
the Company to make a payment search. The Client shall pay all costs and expenses that may be
incurred in connection with this search. The Client can pay such expenses by either remitting
relevant funds to the Company’s account or by having his account held with the Company
debited with these funds.
5.3.22 In case the Client performs a withdrawal request without any trading activity from the last
deposit made or if any other form of abuse is found the Company reserves the right to charge the
Client the equivalent amount of any deposit fees incurred, or 3% of the total withdrawal amount.
The Client will be notified via email about processed withdrawal request and applied charges.

5.4 Internal Transfers

5.4.1 A request to transfer funds from one Client’s account to another (hereinafter the “Internal
Transfer Request”) shall be made by the Client from his Back Office only.
5.4.2 The Client has the right to make an internal fund transfer between his accounts.
5.4.3 The Company undertakes to process the Internal Transfer Request in the shortest time
possible but not later than within 2 business days (excluding non-working days) from the

15
submission of the Request. The Company’s working hours are specified in clauses 8.1 and 8.2 of
this Agreement.
5.4.4 If the Client’s trading account has open positions, the Internal Transfer Request will be
processed by the Company on general terms. In the event of a forced account closure, the Client
assumes full responsibility for such closure.
5.4.5 If on receipt of the Internal Transfer Request the amount to be transferred exceeds the free
margin available on the Client’s account, the Request shall be declined by the Company.
5.4.6 The Internal Transfer Request shall be considered to be received by the Company once it is
recorded on the Back Office Transactions History page.
5.4.7 The Client has no right to transfer funds to third parties’ accounts held with the Company.
5.4.8 The Client must ensure that the details provided in the Internal Transfer Request are true
and correct.
5.4.9 No transfer commission shall be charged by the Company in the case of Internal Transfers.
5.4.10 The Client may cancel his Internal Transfer Request if the Request has not been accepted
by the Company for processing (i.e. has a Pending status). The cancelation may be submitted
through the Client’s Back Office only.

5.5 Rebate
5.5.1 Client, referred by the partner who pays from the partner IB account to the trading account
of the Client certain sum of funds (rebate) from the remuneration received for the order of the
referred Client, is strongly recommended to work only with partners, who use the existing
functional of automatic rebate payment, available for partners in the Back Office. Solely under
these circumstances Company may guarantee timeliness and volume of payments, under the
conditions that partner has set the rebate level, discussed with the Client. Company does not act
as the third party, that ensures partner's compliance with the conditions, agreed with the Client.
Company solely guarantees the performance of the technical part of the functional, used by the
partner to work on rebate system.
5.5.2 Partner may refuse pay the rebate for the Client's order, canceled by the Company.

5.6 1-Click Payments

5.6.1. When depositing funds using bank card, the Client may use 1-Click services. This service
is only available for the certain payment methods.
5.6.2. After filling the form of payment with the bank card information, checking (ticking) the
"Save the card" check-box, and clicking on the payment confirmation button, the Client
expresses his full consent to these terms and conditions for 1-Click services and authorizes the
payment services provider to store the Client’s entered bank card details (hereinafter referred to
as “Payment credentials”) and automatically, without additional authorization to process the
transactions initiated by the Client using Payment credentials and to debit from the Client's bank
card at the Client's request the funds determined by the Client to replenish the Client's account
balance at the Company without re-entering the bank card data (hereinafter referred to as “1-
Click service”).
5.6.3. By using 1-Click service, the Client confirms that he is the owner (authorized user) of the
bank card, the Payment credentials for which are used to receive 1-Click service.

16
5.6.4. The Client assumes full responsibility for all payments made by the Client to replenish the
Trading account balance at the Company. The Company and/or the payment service provider
provides only payment in the amount indicated by the Client and do not bears any
responsibilities for any additional costs that might arise while processing the payment, such as
fees, commissions, charges, taxes etc.
5.6.5. After the payment confirmation button is clicked, the payment is deemed to have been
processed and is irrevocably executed. By filling out the payment form and accepting terms and
conditions of this section, the Client as a bank card holder confirms that he is legally entitled to
use the services offered by the Company.
5.6.6. The Client confirms that the payment service provider is not responsible for any illegal or
unauthorized use of the Company’s official website and/or Client’s terminal and for any breach
of rules and legislation regarding such a use.
5.6.7. These Terms and conditions come into force upon successful authorization (or verification)
by the issuing bank of the Client's card and the Company's receipt of the Client's consent to use
1-Click services.
5.6.8. The Client confirms that 1-Click service will remain in effect until the Client or the
Company cancels it.
5.6.9. The payment services provider is not responsible for the refusal/inability to process the
Payment Credentials, or for a refusal associated with the failure to receive permission to make
payment using the Client's bank card from the bank that issued the bank card. The payment
services provider is not responsible for the quality or scope of the Company's services offered.
The Client is obliged to comply with non-trading operations regulations and the rules established
by the Company when making a deposit on the Client's account. The payment services provider
only makes the payment and is not responsible for any pricing, general prices, and/or total
amounts.
5.6.10. The client acknowledges that when processing payments the Company will not receive
and will not save any Payment credentials. All data is transmitted directly to the payment
services provider, where stored in secured and safe manner. The Company confirms that payment
services provider is authorized and has all necessary certifications to store such data. Data
exchange between the Company and the Client is regulated by the general provisions of Privacy
Policy.
5.6.11. If the Client does not agree to these terms and conditions, the Client has a right to refuse
receive 1-Click services by disabling (removing check) "Save the card" check-box on the
payment page, and, if necessary, to contact the Company directly.

6. RISKS

6.1 Leverage Effect

6.1.1 Leverage used by the Client for trading can significantly affect the Client’s trading account
even if there is only a slight fluctuation in the rates for financial instruments traded.
6.1.2 The Client is aware of and shall fully assume all risks related to the leverage effect.

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6.2 High Volatility of Financial Instruments
6.2.1 The Client shall accept the risk of loss sustained in connection with high intraday volatility.

6.3 Technical Risk

6.3.1 In the course of trading operations, the Client may run a risk, and shall accept a loss
occasioned by such risk, in connection with:
 software failures;
 failures occurred in the Client’s communication systems;
 wrong set-up of the Client’s Terminal;
 hardware failures;
 Client’s Terminal update delays;
 a failure to get familiarized with the instructions published on the Company’s official
website.
6.3.2 The Company shall not be responsible for any loss the Client may sustain if the Client has
experienced a delay to connect to the Company’s server owning to an excessive number of client
applications the Company is processing at the time.

6.4 Market Conditions

6.4.1 The Client accepts that where market conditions are different from standard, the period
required to have the Client’s orders processed may be extended.

6.5 Trading Risks

6.5.1 Any analytical material the Company may provide to the Client shall be for information
purposes only. The Client shall accept all risks related to the use of such materials.
6.5.2 The Client accepts that the Stop Loss setting may not always completely prevent the Client
from loss.
6.5.3 The Client shall be responsible for the use of funds and fully assume trading risks

6.6 Client’s Terminal

6.6.1 The Client agrees that the only reliable source of quotations for financial instruments is the
main server of the Company that serves the Client.
6.6.2 The Client agrees that only one instruction to open/close an order can be put to the
instruction queue.
6.6.3 The Client agrees that the closing of a window for order opening / closing/ modification
may not cancel the instructions already received by the Company for execution.
6.6.4 The Client shall assume a risk related to the execution of an unscheduled operation if the
second order has been sent for execution pending Company’s confirmation of receipt of the first
order.

6.7 Communication Risks

6.7.1 The Client accepts that, where non-encrypted information is sent via email, it may not be
protected against unauthorised use.

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6.7.2 The Client undertakes not to disclose any confidential information received from the
Company and shall assume all risk for loss he may sustain in connection with access to such
information by third parties. For the purpose of this clause, confirmation information shall mean
passwords/access codes for the Back Office and Client’s trading account as well as any other
information related directly to the Client.
6.7.3 The Company shall not be responsible for any financial loss the Client may sustain if the
Client has failed to receive any message or communication from the Company.

6.8 Force-Majeure
6.8.1 The Client assumes a financial loss risk if same has been occasioned by force- majeure
events.

6.9 Psychological Risks

6.9.1 Foreign exchange trading requires concentration, therefore Client’s unstable physical or
psychological condition may adversely affect the trading operations which may result in a loss
that shall be fully assumed by the Client.

6.10 Other Risks

6.10.1 The risks mentioned in section 6 of the Agreement are not exhaustive. The Client shall
assume any other risks if these occur.

7. FORCE MAJEURE

7.1 The Company shall not be responsible for complete or partial financial loss sustained by the
Client, if such loss has resulted due to any force majeure event.
7.2 The Parties shall not be in breach of this Agreement to the extent that the performance of
their respective obligations under the Agreement has been prevented by an event of force
majeure arising after the conclusion of this Agreement. Force majeure events shall include: acts
of God, fires, technological accidents and disasters, accidents occurred at engineering and
communication buildings, mass unrest, military actions, strikes, lockouts, riots, terrorist attacks,
ddos-attacks, regulatory sanctions preventing due performance of the Agreement. For the
purpose of this Agreement, force majeure events shall also include: market suspension, closure
or liquidation; or Company’s inability to quote due to lack of event on the basis of which
Company’s quotations are made; or trade restrictions or unusual trading conditions in any marker
or in relation to any of these.
7.3 The events referred to in clause 7.2 above are not exhaustive. The Parties shall not be in
breach of the Agreement should other force majeure events occur.
7.4 Where a force majeure event takes place, the time for the performance of the obligations
under this Agreement shall be postponed for a period equal to that during which the force
majeure event continues to be in force, and no loss shall be recovered.
7.5 Where a force majeure event occurs, the Company reserves the right, without prior notice, to:
 change trading and non-trading conditions and requirements;

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  close any or all Client’s open positions at such price that the Company shall consider fair
under current market conditions;
 suspend performance under, or modify one or more clauses of, this Agreement for as long
as the force majeure events continue to be in force;
 take (or not to take) other actions in relation to the Client if considered necessary by the
Company
7.6 For the purpose of this Agreement, the Company shall not be liable or responsible for any
illegal actions taken against the Company, its employees and/or its property, including hacker
attacks and other unlawful actions.
7.7 A Party whose ability to perform or duly perform under this Agreement has been affected by
force majeure events must, within 7 calendar days following the occurrence of such events,
inform the other Party to this effect, failing which the affected Party shall not be entitled to refer
to such events as discharging from liability.
7.8 Where the Company’s performance under this Agreement has been affected by force majeure
events, the duration of which exceeds 30 calendar days, the Company shall be entitled to
terminate performance of its obligations and display a relevant notice on its official website.
7.9 The Client accepts that force majeure events may cause a delay in the execution of a deposit
and/or withdrawal transaction in his account. Where a force majeure event occurs, the Company
undertakes to credit the Client’s account as soon as it becomes possible.

8. COMMUNICATION

8.1 The Company’s opening hours are 24 hours a day from 00:00 hrs Monday to 23:59 hrs
Friday server time. The opening hours means a period during which Clients’ trading operations
are processed by the Company. Certain departments in the Company may have different opening
hours. More information on opening hours can be found on the Company’s official website.
8.2 International holidays that may affect the operation of financial markets and the trade in
certain financial instruments make an exception to clause 8.1.
8.3 To contact the Client the Company may use any of the following methods:
 trading platform internal email;
 email;
 telephone;
 post;
 website of the Company.
8.4 Any communication shall be considered received by the Client:
 in one hour after being sent to the Client’s email address;
 immediately, if sent via trading platform internal mail;
 immediately after the telephone conversation;
 if a 7 days period have elapsed after being sent by post;
 immediately after being displayed on the Company’s official website.
8.5 To communicate with the Client the Company shall use only those contact details that the
Client submitted on registration or amended thereafter, as the case may be.

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8.6 The correspondence and information sent by the Company to the Client shall be considered
duly delivered if sent to the Client’s contact details last known to the Company, in which case the
Client may not refer to their invalidity unless the contact details have been duly amended.
8.7 The Client’s contact details amendment request shall be considered duly processed if sent and
made on a special form available in the Back Office.
8.8. The Client accepts that the Company may delete messages not received by the Client via
trading platform internal email after 7 calendar days from the moment of their dispatch.
8.9 The Client accepts that the Company may record all verbal and telephone conversations with
the Client. Such records shall belong to the Company and may be used to prove that the
communication between the Parties has indeed taken place.

9. SETTLEMENT OF DISPUTES

9.1. All claims and disputes arising under the Agreement shall be settled by the Parties by way of
negotiations or through correspondence.
9.2. All claims submitted by the Client electronically shall be considered received and accepted
for consideration by the Company if sent solely from the Client’s Back Office email address to
the email address of relevant departments in the Company. Claims submitted in any other way
(via public forums, phone, Skype, etc.) shall not be considered.
9.3. In exceptional cases, the Company may require the Client to submit a claim in writing. A
preferred method for claim submission shall be agreed on a case-by-case basis.

9.4. Trading Operations

9.4.1 Client’s claims relating to trading operations shall be accepted by the Company in an
electronic format within 2 working days from the date on which the dispute arose.
9.4.2 If a dispute refers to a trading operation, the Client shall submit a claim by email to
[email protected].
9.4.3 The claim shall specify:
 name and surname of the Client;
 trading account number;
 time and date when the dispute situation arose (based on the trading platform time);
 ticket numbers of disputable orders;
 claim description, including screenshots or other supporting information, when possible.

9.4.4 The Company shall notify the Client of the commencement of consideration of the claim
within 5 working days of receipt of the claim.
9.4.5 Any claim relating to trading operations shall be considered in accordance with the Trading
Operations Regulations incorporated in this Agreement.
9.4.6 The Company’s server log file shall be the main source of information to be considered
where disputes arise in relation to trading operations and shall override any other evidence that
may be used in resolving the dispute, including the log file of the Client’s Terminal.

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9.4.7 In the event that the server’s log file contains no information confirming actions performed
by the Client, any arguments the Client may submit is his defense will be considered invalid due
to the lack of such information.
9.4.8 The Company reserve the right to investigate, at any time and at sole discretion, and for any
reason, without being obliged to provide to Client with any explanation or justification, any
activity that may violate this Agreement, including, but not limited to, any use of software
applications to access our Company's trading platform, and/or any engagement in any activity
prohibited by this Agreement.

9.5. Non-Trading Operations

9.5.1 Client’s claims relating to non-trading operations shall be accepted by the Company in an
electronic format within 10 working days from the date on which the dispute arose.
9.5.2 If a dispute refers to non-trading operations, the Client shall submit a claim by email to
[email protected].
9.5.3 The claim shall contain:
 name and surname of the Client;
 trading account number;
 claim description, including screenshots or other supporting information, when possible.

9.5.4 Any claim relating to non-trading operations shall be considered in accordance with the
Non-Trading Operations Regulations under this Agreement.
9.5.5 The Company shall notify the Client of the commencement of consideration of the claim
within 5 working days of receipt of the claim.
9.5.6 Time required for consideration of the claim by the Company shall not exceed a period of
20 working days from the date of commencement of the claim consideration.
9.6 The Company shall have the right not to accept a claim for consideration in the event that the
claim:
 does not comply with the terms of any of the following clauses: 9.4.1, 9.4.2, 9.4.3, 9.5.1,
9.5.2, 9.5.3;
 contains obscene language;
 contains insults or threats to the Company and its employees.
9.7 Should the Company request additional information and/or documents for the purpose for
reviewing the Client’s claim, consideration of the claim shall start to count from the date of
receipt by the Company of all the necessary information and/or documents from the Client.
9.8 In the event that the dispute has been resolved positively for the Client, the Company shall
act on the decision taken in the shortest time possible.
9.9 No claims for moral damages or loss of profit shall be accepted by the Company.
9.10 If a dispute cannot be resolved on the basis of the terms and provisions of this Agreement
and/or documents related thereto, the Company reserves the right to take a decision on the basis
of practices commonly used in the market in similar circumstances.
9.11 Where this Agreement in translated into another language, the English text shall prevail over
the translated text.

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9.12 If the Parties have been unable to resolve a dispute in the manner prescribed by section 10
of this Agreement, the dispute shall be submitted for settlement to competent authorities of the
country in which the Company is registered.
9.13 Any use of the codes (login and passwords) to access the Back Office and Client’s trading
account shall be considered as an action performed by the Client. No claim for financial or other
loss shall be accepted by the Company from the Client if such loss has resulted in the event of
unauthorized access to the Back Office and/or Client’s trading account by third parties, as it is
the Client’s responsibility to provide for the safe custody of any access codes the Client may
possess.

10. GOVERNING LAW AND JURISDICTION

10.1 The Parties recognize the state of Saint Vincent and the Grenadines as an execution venue
for this Agreement.
10.2 This Agreement shall be governed by the laws of Saint Vincent and the Grenadines.
10.3 The Client shall pay all taxes he may be obliged to pay under the laws of his country of
residence.
10.4 Saint Vincent and the Grenadines courts shall have exclusive jurisdiction in respect of this
Agreement.
10.5. Where a dispute requires a resolution in a court of law, the Parties agree that the state of
Saint Vincent and the Grenadines shall be the only dispute resolution venue and the Parties shall
submit to the exclusive jurisdiction of Saint Vincent and the Grenadines courts.
10.6 The Client shall be fully responsible for any illegal or unlawful operation performed in his
permanent country of residence.

11. TERMINATION OF AGREEMENT

11.1 The Company shall have the right to terminate the Agreement in any of the following
circumstances:
 if the Client is in breach of any of the terms and conditions of the Agreement and/or
attachments thereto;
 where termination of the Agreement is required by a court order;
 where Client’s accounts have not been used for designated purposes (e.g., for the purpose
of currency conversion);
 where the Client is believed to be carrying criminal or suspicious operations (e.g. money
laundering).
11.2 The Company may terminate the Agreement on a two business days’ notice sent to the
Client by e-mail.
11.3 If on termination any Client’s account has a positive balance, the available balance will be
remitted to the Client within 10 working days as long as all open positions have been closed at a
current market price and no new positions are opened; on termination of the Agreement access to
the Client’s Back Office shall be blocked.

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11.4 The Client may terminate this Agreement by withdrawing all funds from all his accounts
and notifying the Company about his intention to close the accounts by e-mail being sent to
[email protected].
11.5 In the event of Client’s death, the right to withdraw funds from the Client’s account shall be
transferred to his successors on the basis of the Client’s will or any other document confirming
the succession rights. The right to use the Client’s account and to perform trading operations
shall not be passed on Client’s successors.

12. DEFAULT

12.1 Each of the following constitutes an “Event of Default”:

a) The failure of the Client to provide amounts due under the Agreement;
b) The failure of the Client to perform any obligation due to the Company;
c) The Client (if the Client is an individual) dies or is declared absent or becomes of unsound
mind;
d) The Client use prohibited software, and/or prohibited or unlawful trading techniques which
the Company determine, at own sole discretion.
e) Any other circumstance where the Company reasonably believes that it is necessary or
desirable to take any action set out in paragraph 12.2. of this Agreement;
f) The Client involves the Company in any type of fraud or illegality;
g) If the Company suspects that the Client is engaged into money laundering activities or
terrorist financing or other criminal activities;
h) In cases where the Client has carried out trading which can be considered as abnormal.
12.2 If an Event of Default occurs the Company may, at its absolute discretion, at any time and
without prior Written Notice, take one or more of the following actions:
(a) The Company has the right to temporarily block the Account(s) of the Client and/or Accounts
of another Client which the Company considers to be involved in suspicious activity until the
Company can determine if an Event of Default has occurred. In case of investigation of Events
of Default the Company may request the Client to provide various documents and the Client is
under an obligation to provide such;
(b) The Company has the right to combine any Client Accounts of the Client(s), to consolidate
the Balances in such Client(s) Accounts and to set-off those Balances with obligations of the
Client(s) towards the Company;
(c) The Company has the right to close the Client Account(s);
(d) The Company has the right to convert any currency;
(e) The Company has the right to close out the Client’s Open Positions at current Quotes;
(f) Terminate this Agreement without notice to the Client.

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13. DEFINITIONS
13.1 The Client agrees that the terms and definitions used in the Agreement shall be the only
ones to be relied on when working with the Company.
Ask is a price at which a Client can buy a financial instrument. Ask price is bigger than Bid
price.
Authorization Data are usernames and passwords required to access the back Office, Client’s
accounts and to perform trading and non-trading operations.
Back Office is a Client’s “working place” on the official website of the Company which is able
to access on completion of the registration process.
Balance is an amount of funds available in a Client’s trading account held with the Company
following the execution of the last transaction at a certain period of time.
Base Currency is a currency which stands first in the currency pair. Base currency is used for all
transactions in the market.
Bid is a price at which the Client can sell a financial instrument. Bid price is lower than Ask
price.
Business (working) days are days from Monday to Friday (except weekends and public
holidays) on which the Company is open for business
Buy Limit is a pending order to buy at a price lower than the current price level. It is placed with
the expectation that the market price will fall until a certain level and will then start going up
again.
Buy Stop is a pending order to buy at a price higher than the current price level. It is placed with
the expectation that the market price will reach a certain level and will keep going up.
Client is a physical or а legal person that has been registered a Back Office with the Company.
Client’s Terminal Log File is a file created in the Client’s Terminal to record in any one second
all orders sent to the Company by the Client and the order processing results.
Company’s official website is the website located at: http://justforex.com.
Contract specifications are basic trading conditions in respect of each financial instrument as
published on the Company’s official website.
Currency Rate (Quotation) is a ratio of one currency to another at a certain period of time.
Deposit means funds credited in the Client’s account for further transactions.
Equity is an indicator of the Client’s trading account at any period of time. The Equity Formula
is follows: Balance + Floating Profit+Credit – Floating Loss = Equity.
Financial Instrument is a currency pair, precious metal traded on the spot market or any other
contract.
Fixed Spread is a spread that remains unchanged at all times and is typical for Classic Accounts.
Floating Loss is a non-fixed loss for pen positions at current quotations.
Floating Profit is a non-fixed profit for open positions at current quotations.
Floating Spread is a spread the size of which changes depending on market conditions.
Free margin means funds that are not used as security for the open position. The free margin
formula is as follows: Equity – Margin (Security) = Free Margin.
Gap is a break between prices on a chart that occurs when the open price of one trading period
differs from the close price of the previous trading period.

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Leverage is a trading tool allowing to transact with sums exceeding funds available in the
Client’s trading account.
Long means an order to buy a financial instrument to gain profit if the market goes up
Lot is a standard amount of base currency traded in financial markets. The lot size depends on
the type of financial instruments.
Margin is a security required to be able to do leveraged trades. For example, if the leverage is
1:100 and the order volume is US$10,000, the margin will be US$100.
Margin Call is a notification that the trading account is running out of sufficient funds and that
in the event of adverse market conditions a Stop Out may occur. This notification is sent when
the trading account balance has reached a certain proportion to the margin size.
Market conditions different from normal are market conditions whereby financial instrument
quotations do not arrive at the trading platform as regularly as under normal conditions (thin
market); or the conditions whereby currency rates change rapidly over a short period of time
(fast market).
Markup is additional commission that the Client is charged by the Company.
Non-market quotation (Spike) is a quotation that matches any of the following conditions:
 significant price gap;
 return of the price to the original level over a short period of time with the price gap
formation;
 no quick price dynamics before the quotation;
 no important economic news that might significantly affect the instrument price when the
quotation is made.
Non-Trading Operation means a deposit or withdrawal transaction in the Client’s account or a
transfer between the Client’s accounts.
Normal market conditions — market situation that satisfies the following conditions:
 the absence of significant price gaps;
 the absence of rapid price dynamics within short period of time;
 the absence of significant intervals in the flow of quotations to the trading platform.
Order (instruction) is the Client's instruction to the Company to execute a trading or non-
trading operation.
Order (position) is an instruction to buy or sell a financial instrument. After the order is opened,
it must be closed so that profit or loss could be fixed.
Order (position) closing is a reverse selling/buying of such volume of financial instruments that
will compensate for the purchased/sold volume when position was opened. The opening of a
reverse order shall not be considered as closing the position.
Order (position) opening is the process of buying or selling a financial instrument for profit due
to the changes in quotations. In order to fix profit or loss, the order must be closed.
Partner is a physical or legal person that has entered into Introducing Broker Agreement with
the Company and
acts in the Company's interests as an Introducing Broker (IB).
Payment Details is a unique set of characters identifying a bank account, or a bank card, or an
account in a payment or another system provided to a physical or legal persons or a group of
persons.

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Pending Order is an order to buy or sell a financial instrument in the future when the price
reaches the level specified in the order.
Point (Pip) is the smallest price change that a given exchange rate can make (0.00001). If, for
instance, a quotation has changed from 1.40000 to 1.40001, this means that it has moved for 0.1
pip (point).
Price Gap – see Gap
Rebate is a return to the referred client made by the Partner, of the part of spread or commission,
received by the Partner for trades, conducted by the referred client.
Quoted Currency is the currency that stands second in a currency pair. It shows the price of
base currency.
Sell Limit is a pending order to sell at a price higher than the current price level and is offered in
the expectation that the market price will go up reaching a certain level and thereafter begin to
fall.
Sell Stop is a pending order to sell at a price lower than the current price level and is offered in
the expectation that the market price will go down reaching a certain level and continue falling
thereafter.
Server is a set of technical and software tools allowing to accept and process Client’s orders and
provide the Client with market information in the real time mode.
Server Log File is a file created in the server to record in any one second all orders received by
the Company from the Client and the order processing results.
Server Time is GMT+2/GMT+3, the time at which all Client’s trading operations are recorded.
Short means an order to sell a financial instrument for profit when the market goes down.
Slippage is a number of market movements, measured in points, made from the time the order is
submitted until it is executed. It is the situation in which order are executed at a price better or
worse than the one specified in the order.
Spread is a difference between the Bid and Ask currency prices at one and the same point of
time. Spread is measures in pips.
Stop Loss is a pending order to close the position when it has reached the price level indicated in
the order. A Stop Loss order limits financial loss if the position moves in the direction not
favorable for the Client.
Stop Out is an order to close the position when the trading account balance has reached the
predetermined margin ratio.
Swap is a fee payable for transferring the open position overnight, whereby funds can be
credited to or debited from the account depending on the interest rate difference with central
banks or other factors.
Take Profit is a Client’s pending order to close out the position and is executed when the
position has reached the price level indicated in the order. Take Profit orders are used to lock in
profits in the event that the rate moves in the position favorable for the Client.
Ticket is a unique number assigned to each open position and a pending order other than Take
Profit or Stop Loss orders.
Trading Account is a unique personalized register of all operations transacted on the trading
platform giving account of all completed operations, open positions, non-trading operations and
orders.

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Trading Operation is a purchase or sale by the Client of any financial instrument.
Trading Platform is a software allowing to perform trading operations on financial markets.
Trading platform/Client’s Terminal is software through which trading operations can be
performed if installed on a computer or another telecommunication device.
Trading Platform (Client’s Terminal) Time please refer to “Server Time”.
Trailing-stop is a tool that pulls the Stop Loss level to the current price for as long as the market
turns round and goes through it. The tool can be used when the price moves dynamically in one
direction as well as in cases where constant monitoring of market dynamics is not available or
possible.
Volatility is the strength of the financial instrument variation over time.
Volume is the amount of base currency, measured in lots, being traded.

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