Robert Smith: Debt Collector

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Debt Collector Phone: (123) 456 78 99

Email: [email protected]
Website: www.qwikresume.com
ROBERT SMITH LinkedIn:
linkedin.com/qwikresume
Address: 1737 Marshville Road,
Alabama.

Objective
Highly enthusiastic customer service professional with 8 years client interface experience. Core
Strengths Strong organizational skills High customer service standards Active listening skills
Strong problem solving ability Courteous demeanor Service solutions expert Energetic work
attitude Negotiation competency.

Skills

Cooking.

Work Experience
Debt Collector
ABC Corporation ­ September 2001 – April 2003
 Arrange for debt repayment or establish repayment schedules, based on customers financial
situations.
 Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to
solicit payment.
 Advise customers of necessary actions and strategies for debt repayment.
 Persuade customers to pay amounts due on credit accounts, damage claims, or nonpayable
checks, or to return merchandise.
 Confer with customers by telephone or in person to determine reasons for overdue payments
and to review the terms of sales, service, or credit contracts.
 Locate and monitor overdue accounts, using computers and a variety of automated systems.
 Answer customer questions regarding problems with their accounts.

Debt Collector
ABC Corporation ­ 1998 – 2001
 Contacting Debtors regarding payments on charged off accounts.
 My title was Manager in training.
 My duties consisted of contacting debtors to set up monthly payments, pay balance in full or
settle accounts.
 Also was in charge of mail in my department.
 CLERICAL- Responsible for researching settled and paid off accounts including scheduling
accounts to close.
 Research and document correspondence received.
 Creating accounts for returned checks..

Education
College Prep - (Studied College Prep - Mechanicsburg, PA)

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