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Airbnb's Enhanced Cleaning Protocol: A Quick Start Guide To The Five-Step Process

The document provides a 5-step process for cleaning an Airbnb property according to their enhanced cleaning protocol. The 5 steps are: 1) Prepare for cleaning by waiting the recommended time before entry, ventilating the space, and gathering supplies. 2) Clean by removing dust, debris, and washing linens and dishes. 3) Sanitize surfaces with disinfectant after cleaning and let it air dry. 4) Check frequently touched surfaces. 5) Reset the room by washing hands, refilling supplies, and printing a cleaning summary for guests. The document also lists frequently touched surfaces to sanitize and recommended cleaning supplies.

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292 views18 pages

Airbnb's Enhanced Cleaning Protocol: A Quick Start Guide To The Five-Step Process

The document provides a 5-step process for cleaning an Airbnb property according to their enhanced cleaning protocol. The 5 steps are: 1) Prepare for cleaning by waiting the recommended time before entry, ventilating the space, and gathering supplies. 2) Clean by removing dust, debris, and washing linens and dishes. 3) Sanitize surfaces with disinfectant after cleaning and let it air dry. 4) Check frequently touched surfaces. 5) Reset the room by washing hands, refilling supplies, and printing a cleaning summary for guests. The document also lists frequently touched surfaces to sanitize and recommended cleaning supplies.

Uploaded by

issahandal
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Airbnb’s enhanced

cleaning protocol
A quick start guide to
the five-step process
Cleanliness is
paramount

Mask up, and get on With guidance from leading


health and hygiene experts,
your gloves. It’s time we’ve developed a five-step
to commit to clean. process to help you clean and
sanitize every part of your space.

Be sure to leave ample time for


cleaning, about 45 minutes for
each room.
How to use this

This quick start guide is a visual overview of the


five steps to clean and sanitize your place. It’s a
great reference to keep on your phone.

If you’re looking for step-by-step instructions


to print for yourself and/or your cleaning team,
download the handbook.
The five steps

1. Prepare
2. Clean
3. Sanitize
4. Check
5. Reset
Step 1: Prepare
for safer cleaning
Step 1: Prepare

Wait the recommended Ventilate by opening windows


amount of time before and turning on any fans
entering the listing
(check your local guidelines) Gather any necessary
equipment like vacuum
Wash your hands for at least cleaners, mops, etc.
20 seconds with soap and
warm water Gather the cleaning supplies
listed, including disinfectant
Before entering, put on a that has been approved by
mask, apron, gloves, and shoe regulatory agencies
covers (recommended)

But first, safety. Please review the guidelines for your chemicals.
First you clean,
then you sanitize

Cleaning is when you remove Sanitizing is when you use


germs and dirt from surfaces. chemicals to reduce the number
For example, using a soapy of germs and bacteria. For
sponge to wipe off a kitchen example, spraying a chemical
countertop or stovetop. disinfectant on high-touch
surfaces such as doorknobs.
Step 2: Clean
dust and debris
Step 2: Clean

Empty all garbage cans and Dust, sweep, or vacuum


line with fresh bags all floors

Wash all linens at the highest Clean all hard surfaces with
recommended heat setting soap and water

Wash all dishes and empty Follow manufacturer


the dishwasher or sink instructions to spot clean
soft surfaces

It’s hard, but make sure to not touch your face while cleaning.
Step 3: Sanitize
with disinfectant
Step 3: Sanitize

Once a surface is clean, spray Allow to air dry


or wipe it with an approved
disinfectant When using wipes, use one
wipe per surface
Let the disinfectant work
its magic—keep wet for
the time specified on the
manufacturer label

Vinegar is strong, but germs are stronger. Natural disinfectants


have not been approved by regulatory agencies.
Step 4: Check
frequently
touched surfaces
Step 4: Check

Double-check that frequently Note any maintenance issues


touched surfaces have been like lightbulbs that need to
sanitized (see the list below) be replaced

Review the room-by-room Take note of any cleaning


guidelines products or disinfectants that
need to be replenished
Step 5: Reset
the room
Step 5: Reset

Wash your hands and put on Set out a cleaning care


clean gloves before refilling package for guests with
any guest supplies, towels, items like paper towels,
or linens disinfectants, and extra
hand soap
Close the door, disinfect the
doorknob, and don’t re-enter Print out the cleaning
this space after sanitizing summary to leave for guests

Safely dispose of or wash Take a step back, and admire


cleaning supplies and your hard work
protective gear

Guests have told us they want access to cleaning supplies while


they stay. Consider leaving guests a cleaning care package with
supplies you trust, and make sure you note it in your listing.
You got this.

Frequently touched surfaces


• Doorknobs and handles • Appliances
• Light switches • Salt & pepper shakers
• Remote controls • Kitchenware
• Tables • Chairs
• Fans • Toilets
• Lamps • Showers and tubs
• Windowsills and window handles • Shower curtains and doors
• Keys and lockboxes • Shampoo, conditioners and
• Railings hand soaps

• Garbage cans and recycling bins • Hair dryer

• Sinks • Your Airbnb welcome book


You got this.

Stock up on these supplies


• Multi-surface cleaner • Oven cleaner
• Multi-surface disinfectant • Oven degreaser
• Glass cleaner • Mold cleaner (if necessary)
• Bleach
• Laundry detergent
• Laundry stain remover
• Dishwashing detergent
• Carpet cleaner
• Floor cleaner
• Furniture/wood polish
This guide is a simple summary of the handbook.
It is not comprehensive and not intended for use
without first reading the entire handbook which
includes important additional information about
cleaning, Airbnb's enhanced cleaning protocol, and
other statements by Airbnb. Please consult the
guidelines issued by your local government, if any.
This is not provided with any guarantee, whether of
comprehensiveness, efficacy, or otherwise. If you
decide to follow the protocol, you acknowledge that
you may need to take additional steps to protect
yourselves, your teams, and your guests and that you
or your guests may still come into contact with and/or
contract a communicable disease, including COVID-19,
even if you follow the steps in this handbook. Airbnb
is not responsible for any injuries or disease resulting
from following these guidelines.

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