Curriculum Vitae: Areas of Impact and Contribution Include
Curriculum Vitae: Areas of Impact and Contribution Include
Contact Information
SHAIK MOHAMMADRAFI
[email protected]
MOBILE - +91 9110577242
Seeking assignments in Food and Beverages Operations in the Hospitality Industry
Professional Profile
Seven years of extensive, Management role in organizations; contributed to firm growth by
executing business strategies using strong decision making abilities
Core Competencies:
Core Competencies
Client Servicing
Ensuring high quality services, resulting in customer delight and optimum resource
utilization for maximum service quality.
Creating new intimate dining experience for all the guest
Ensuring maximum customer satisfaction by closely interacting with in-house and
potential guests to understand their requirements and customizing the product and
services accordingly.
Delivering high-value bar services to upscale clients for exalting their satisfaction levels.
People Management/Training
HRM, Staffing, Recruitment, Performance Review and Appraisal.
Handling operational functions like pre-shifts staff briefings, creating the duty roster,
shift management.
Imparting appropriate training on Food preparation, Service Excellence and Teamwork
to restaurant and support service staff.
Handling departmental training & coordinating with training manager for all mandatory
training.
Organizing/conducting practical and theoretical training programs, to enhance skills and
motivational levels.
Achievements:
Rewarded as a best employee of the month.
Nomination certificate for the best employee of Year.
Risk Management & Security Consultancy (RIMSCO).
Academic Details;
10+2 With Santhinikethn Junior College from (Andhra Pradesh) Inter Board.
10th From Andhra Pradesh Board.
3 Year Bachelor Degree in Hotel Management Catering Technology& Culinary
Arts(BHM&CT) From IIHM&CA, Approved by Osmania University (Hyderabad)in
2009-2012 Session
Diploma in Maintenance & Troubleshooting
Certified in Ms-Office,DTP
Diploma in Computer Hardware
Certified in Tally9.2
Personal Details
Permanent Address
S/o Abdul Wahab
Nellore District,
Andhra Pradesh-524004
Ph.: 09110577242.
Reference:
Available on Request
Declaration – I hereby declare that all the information furnished above are true to the best
of my knowledge and belief.