1.

Lucia is telling a new home owner how cellulose insulation should be installed,
when she sees a puzzled look on his face. She realizes he may not know the
construction term she used, so she explains it. He then says, "I understand now."
Which skills useful to public speaking does Lucia demonstrate in this encounter?
- Responsiveness to the audience
- Tailoring the message to the audience

2. Identify the ways in which public speaking differs from everyday conversation.
- Public speaking uses more formal language than everyday conversation.
- Public speaking requires more detailed planning and timing.
- Public speaking is more highly structured.

3. The more clearly you create visions of yourself successfully presenting a speech,
- the more likely you are to succeed.

4. Which of the following is what is communicated by the speaker?

- The message

5. Ancient examples of the study of public speaking

- were discussed by Plato and Cicero.
- have been written on papyrus in Egypt.
- existed in China and the Americas.

6. To avoid the appearance of ethnocentrism, which of the following are helpful

when preparing and presenting speeches?
- Asking the person who invited you for information about the audience
- Showing respect for people of all cultures
- Using audience-analysis questionnaires to become aware of cultural factors

7. Elle was making a speech about honeybees. She repeatedly practiced saying,
"The sweet rewards of honey create quite a buzz," but she mistakenly says,
"Honey rewards people with a sweet buzz." She is crushed, but after her speech,
nobody mentions her mistake. What is the most likely reason for this?
- The audience did not know what she planned to say, just what she actually
said.

8. Which of the following are conversational skills that will help students in a public
speaking class?
- Communicating to different age groups
- Sensing when someone does not understand what you are saying
- Telling a great story

9. A speaker would more likely do which of the following during a formal speech
than in daily conversation?
- Follow a preconceived order of ideas
- Stand upright and use minimal gestures

10. The process of visualization

- reduces stage fright.
11. The study of the process of public speaking originated
- in many locations thousands of years ago.

12. Sofia is giving a speech to her public speaking class. She notices some of her
classmates looking out the window and a few others texting on their phones.
Based on this ______, she changes the tone of her voice and begins to move more
animatedly around the room.
- feedback

13. Experts recommend that people who fear giving a speech should deal with it by
- turning the negative fear into a positive excitement.

14. Joe is speaking at a funeral, so he decides not to open with a joke. He is

responding to the situation. As he begins to speak, someone in another room
begins hammering on the wall, causing interference. At the end of his speech,
everyone stands up and enthusiastically claps, providing feedback.

15. It is important for speakers to realize that when they make a minor mistake
- it is not an issue because they are communicating a message, not performing.

16. Gary takes his car to the mechanic because the car vibrates when he applies the
brakes. When the mechanic asks him what's wrong with his car, Gary says,
"Sometimes I drive too fast, so it may be my fault, but it does this thing, but not
always. There's like a noise, but today there isn't. When I try to stop, well, it also
rattles when I start the engine on a cold day. It's messed up." What basic skill that
is useful in everyday conversation and public speaking is Gary lacking in this
example?
- Organizing his thoughts logically

17. Olive spends most of her day in conversation with her friends, and she spends
most of her evenings presenting public speeches. In the evening, Olive
- engages in more thought before she says something

18. Mentally rehearsing for a speech

- should be done repeatedly before speaking.

19. The oldest known handbook on effective speech was written 4,500 years ago in
- Egypt.

20. Which of the following elements of the speech communication process does the
speaker have the most control over?
- Message

21. Elle was making a speech about honeybees. She repeatedly practiced saying,
"The sweet rewards of honey create quite a buzz," but she mistakenly says,
"Honey rewards people with a sweet buzz." She is crushed, but after her speech,
nobody mentions her mistake. What is the most likely reason for this?
- The audience did not know what she planned to say, just what she actually
said.
22. Which of the following examples would show that Portia has a skill for public
speaking?
- Portia told a ghost story that made everyone scream when she revealed the
secret at the end of it.

23. The seven elements of the speech communication process

- are present no matter what type of speech communication is used.
- vary widely depending on the type of communication.

24. Alejandro has to speak to his company's sales staff to convince them to accept a
new commission structure. He is stressed out, because he knows he does not
speak well and they are going to be angry at him for suggesting the new plan. He
keeps envisioning himself being the target of anger and failing to make the
audience consider the new plan. What will probably happen when Alejandro
gives his speech?
- He will not motivate people and they will be angry with him.

25. The objective of public speaking is for the intended actually communicated
message to be the message that is actually communicated.

26. Which of the following are reasons why speakers must consider the cultural
diversity of their audience?
- Nonverbal signals differ from culture to culture and thus can make effective
communication more challenging.
- Language barriers can result in misunderstandings.
- Different cultures attach different meanings to gestures.

27. Select all following items that are true of an effective public speaker.
- The speaker tries to effectively organize the ideas to be presented.
- The speaker tries to avoid vocalized pauses, such as "um."
- The speaker tries to anticipate listeners' questions.

28. A speaker experiences nervousness each time before he gives a speech. Why
might this occur?
- Because he has not prepared enough
- Because he is getting "psyched up"

29. An absolutely mistake-free speech delivery

- is impossible to achieve.

30. George is giving a speech to a culturally diverse audience. Which

is least necessary for him to pay attention to as he tries to connect with
multicultural listeners?
- His breathing

31. The nervousness and anxiety you feel at the start of your speech is a normal
consequence of your body's production of
- adrenaline.
32. The vital part of visualization is to
- picture yourself being successful.

33. Experienced speakers are most likely to view nervousness as

- a way to generate mental vitality for a speech.

34. Elements of the speech communication process include

- message.
- channel.
- speaker.
- listener.
- interference.
- situation.
- feedback.

35. Most symptoms of nervousness that a speaker feels

- are not noticeable to others.

36. Making a speech to a culturally diverse audience

- adds an increased degree of difficulty.

37. The nervousness you feel before giving a speech

- is similar to the nervousness felt by others performing publicly.

38. Helmut is about to make a presentation to his class, but he is very nervous. He
feels like he may explode or faint. When the members of the audience see Helmut
in front of them, they will
- unlikely be able to know how nervous he feels.

39. Effective speakers rarely experience nervousness.

- False

40. Mentally rehearsing for a speech

- should be done repeatedly before speaking.

41. When nervous speakers finish presentations, they usually learn that
- the audience had no idea how nervous they were.

42. During speech preparation, critical thinking—in its broadest sense—is

important because speakers must be able to do which of the following?
- Spot weaknesses in arguments
- See relationships between ideas
- Assess the soundness of evidence

43. Which of the following describes the situation of a wedding speech?

- A reception hall on a Saturday afternoon

44. Critical thinking, which can be developed in a speech class, is the ability to
- clearly recognize the relationship among ideas.
45. Andreas is giving a speech to convince audience members that they can become
millionaires by investing 20% of their income in stocks or real estate. He uses a
microphone to make sure they can hear him. As he is talking, it begins to rain
loudly, so he closes the windows. After he is done, Aya thanks him and says she
did not realize how quickly investments can grow. Which action concerns the
speech channel?
- Using the microphone

46. The United States is

- the most culturally diverse society in the world.

47. Believing that your group or culture is superior to all other groups or cultures is
called
- ethnocentrism.

48. Olive spends most of her day in conversation with her friends, and she spends
most of her evenings presenting public speeches. In the evening, Olive
- engages in more thought before she says something

49. In the process of communication, the situation includes which of the following?
- The time the communication happens
- The physical setting of a speech
- The public speaking venue

50. Which of the following is not true of public speaking?

- It is irrelevant because of the Internet.

51. Fran, a spokesperson for her company, gives a speech harshly criticizing the
mayor and his business policies. Fran's boss, however, was upset by the speech
and tells her the criticisms were too personal and crossed over the line of
decency. The comments made by Fran's boss represent
- speech feedback

52. Which of the following is the best definition of ethnocentrism?

- Believing that one culture is better than another

53. Which of the following are true of critical thinking skills practiced in a public
speaking class?
- Critical thinking skills can help you listen more effectively.
- Organizing speeches is related to critical thinking.
- Critical thinking skills can be applied to other disciplines.

54. Experience makes public speaking easier, because the biggest cause of stage
fright is
- fear of the unknown.

55. True or false: Public speaking is no longer needed in this age of Internet
communication.
- False
56. Terrance is giving an outdoor speech when he sees people worriedly looking in
the direction of dark clouds building on the horizon. He quickly decides how he
can shorten his speech and assures the audience he'll wrap up well before it
rains. What has Terrance done?
- Adapted to interference

57. Katie yells to Carly that the speech will be given at 3 p.m. in Smith Hall. Katie has
just described the ______ of the speech.
- Situation

58. In the process of communication, feedback is defined as

- the message that is sent back to the speaker.

59. By participating in a speech class, which of the following are true?

- You get a chance to test your ideas and learn from your mistakes.
- You have a sympathetic audience of students who are facing the same tasks
you are.
- You can get feedback from a trained professional instructor.

60. Which one of the following is not considered to be public speaking?

- Speaking on the telephone with a friend

61. Alivia is speaking to a group of leaders from her company about manufacturing
processes. Lynda suggests that she look into some methods used in Chinese
factories, but Alivia says, "No, they don't really understand how to make a profit
over there like we do." What is Alivia displaying?
- Ethnocentrism

62. In the process of communication, situation is defined as

- the time and place of the communication.

63. The 2012 study about public speaking confidence showed which of the
following?
- Significantly more people fear public speaking than fear dying.

64. Bronson sends a text message to his friend in China. His friend responds
immediately with "great to hear from u!" In the context of the communication
process, Bronson's friend's response is called
- feedback.

65. When you take a speech class,

- your instructor accepts that you may be learning new skills.

66. The top fear cited in a study of more than 9,000 people was fear of
- public speaking.

67. Making speeches tends to become less intimidating

- with more practice.