Product Support Guide: Model D127/D128
Product Support Guide: Model D127/D128
Product Support Guide: Model D127/D128
Brand/Model Name
Product Concept
Predecessor models D115 / D116.
Connectivity / Software
GW+ specifications.
Order Number
Options
Product Common /
Item Description EDP Code Notes
Code Unique
Gigabit Ethernet
Gigabit Ethernet 402547 G874-01 C(D115)
Board Type A
Bluetooth Interface
Bluetooth(USB) 415818 D566-01 C(D120)
Unit Type D
ACK3400-U Key
USB Keyboard 100266FNG
Board
Supplies/Yields
Option Compatibility
D127
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16
1. Wireless LAN I/F X X X X
2. IEEE 1284 I/F X X X
3. Gigabit Ethernet X X X
4. Bluetooth(USB) X
5. VM card option O
6. File Format Converter X X X
7. USB Keyboard
8. HDD option
9. Copy Data Security Unit
10. Paper Bank 500 x 1 max of 2
11. Optional Counter Interface
12. Fax Option
13. Handset
14. Fax Connection Unit Type C
15. SD card for NetWare Printing
16. Unicode Font Package for SAP O
D128
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
1. Wireless LAN I/F X X X X
2. IEEE 1284 I/F X X X
3. Gigabit Ethernet X X X
4. Bluetooth(USB) X
5. VM card option O
6. File Format Converter X X X
7. USB Keyboard
8. HDD option
9. Copy Data Security Unit
10. Paper Bank 500 x 1 max of 2
11. Optional Counter Interface
12. Handset
13. Fax Connection Unit Type C
14. SD card for NetWare Printing
15. Unicode Font Package for SAP O
The following features will require the optional HDD in order to function.
Customizable Home Screen
MFP Browser
Auto Job Promotion
Scheduled Print
Enhanced Batch Scan
Scheduling of Quota Management
Remote Fax
Eco Friendly Indicator (Information Screen)
Enhanced print functions using the HDD
Output mode switch timer for received fax
Data Encryption and Data Overwrite
IP, Internet and LAN Faxing
Print-from USB/SD
Branding Information
Branding is required as the machines are shipped as a generic version.
Ricoh version machines: You must attach the model label (provided) to the front cover.
Savin/Lanier: You must attach the model label (provided) to the front cover and set the Plug and Play name with
SP 5-907.
External Options
[A] Mainframe , [B] 1x500 tray paper bank (*Maximum 2 optional paper trays can be installed),
[C] Fax Handset.
Internal Options
HDD option (includes Data Encryption Unit and Data Overwrite Security Unit).
Wireless LAN option or IEEE 1284 option or Gigabit Ethernet option or File Format Converter.
VM card option (requires HDD), Bluetooth option (cannot coexist with Wireless LAN), Novell option,
Fax Connection Unit Option, Unicode Font package (requires HDD), Key Counter Interface Unit 20 pin,
Copy Data Security Unit, Fax Option for D127 (standard on D128).
MFP Options
System Components / SD Card Assignments
Power Requirements
Input voltage level: 120 V, 60Hz,15A
Image quality not guaranteed at a rate voltage higher than+/-10%
Operation not guaranteed at a rate voltage higher than +/- 15%
Do not place anything on power cord.
The required wall outlet is a NEMA 5-15R (receptacle)
Space
Foot Print
Power Consumption
Mode Model Power Consumption BTU
Sleep mode D127/D128 2.8w 9.6
Ready Mode D127/D128 81.9w 280
Maximum D127/D128 1507w 5147
Noise Emission
D128 Main Frame Full System
Standby 31.3dB(A) or Less 40dB(A) or Less
Operating 65.4dB(A) or Less 70.2dB(A) or Less
NOTE: The above measurements were made in accordance with ISO 779. The measurements were
taken from the normal position of the operator.
Installation Times
Installation
Installation Time
Unit Time Unit
(Minutes)
(Minutes)
Paper Feed Unit
10 NetWare option 10
PB1040
VM Card Type U 5 IEEE802.11a/g Interface unit 5
Browser Unit Type G 5 IEEE1284 5
Copy Data Security
10 File Format Converter 10
Unit Type F
Unicode font Package
10 Gigabit Ethernet Board Type A 5
for SAP
HDD option Type 301 10 Optional Counter Interface Unit Type A 5
FAX Connection Unit 10 Bluetooth interface Unit Type D 5
Fax Option (for D127) 10
Storage/Transportation
Storage Transportation
-30 ~ 40 C (22 ~ 104oF) -30 ~ 40 C (22 ~ 104oF)
Mainframe 85% RH or less 15-95% RH
Storage period Max 12 months
Less than 35 C (95oF) Less than 35 C (95oF)
15 ~ 80% RH or less 15 ~ 80% RH or less
Toner (*1) Storage period: Max 12 months Storage period: Max 12 months
(Max 24 months/Un opened status) (Max 24 months/Un opened status)
-30 ~35 C (22 ~ 95oF) -30 ~35 C (22 ~ 95oF)
PCU 15 ~ 80% RH or less 15 ~ 80% RH or less
Storage period: Max 12 months Storage period: Max 12 months
NOTE: (*1) Do not store in 35-40 C (95 ~104oF) environment more than 1 month
1. The PCDU for D128 is NOT interchangeable with the one used on D116/D117.
2. PCDU for D128 is only available as a service part.
3. D128 does not have new PCDU detection function. Needs to be initialized manually by
Customer Engineer after replacement.
4. Developer is included in the PCDU.
5. The expected life mentioned above assumes a printout condition of 2 outputs/job (Copier, Fax, or Printer).
6. The PCDU should be replaced by the CE (Customer Engineer).
7. When replacing the PCDU, the CE should clean any scattered toner present in the following areas:
The inside of the front door
The surface of the toner bottle holder
The entrance of the PCDU
Q’ty
Part Number Description PM Interval Unique or Common
/Unit
AF031063 Paper Feed Roller 1 120k C (PS480)
B4212608 Friction Pad 1 120k C (PS480)
Model D127/D128
Specifications / Documentation
Mainframe D127/D128 Remarks
Technology
Configuration Desktop
Scanning Element Flatbed with CCD array image-sensing element
Printing process Laser beam scanning/marking & electro-photographic printing.
Development Dry, dual component toner development
Fusing Heat roll
Weight 29kg (63.9lb.) or less (with ARDF)
Input Capacity Standard 250 sheets tray x 1
100 sheets multi bypass tray*
Options Paper Bank: 500 sheets x 1 or 2 Max total capacity
(max of two) 1,350sheets
Output Capacity 250 sheets (internal tray)
Paper size / weight
Size Bypass Tray A6 (SEF) - A4 (SEF) , LG, 5 1/2”x 8
1/2”(SEF) - 8 1/2”x 14 (SEF)
<Custom Size Paper>
width: 3.5-8.5inch, length: 5.7-23.6
width: 90-216mm, length: 139-
600mm
Cassettes A5(LEF)- A4(SEF),
5 1/2” x 8 1/2”(LEF)- 8 1/2”x
14(SEF)
Resolution (Reading)
Platen : 600*600dpi
DF : 600*300dpi
(Writing)
600*600dpi
Gray Scale (per dot) Scanning: 256 levels, Marking: Binary
Warm up time Nominal: 23 sec (from power off)
Scanner D127/D128
Color Scan Yes
Scan Mode (Color Scan) Full Color: Text/Photo, Glossy Photo Color(24bit), Greyscale(8bit)
File Size when combined Scan 128 – 45,389KB, Default = 2,048KB (With restriction) (Scan to E-mail file size
to Folder & Scan to E-mail applied).
Scan to E-mail:
File Size when combined Scan No
to Folder & Scan to E-mail
Scan to Folder:
File type TIFF (Single page/Multiple page), JPEG (Single page), PDF( Single page/Multiple
page), High Compression PDF (Single page/Multiple page), PDF/A (Single
Page/Multiple Page
Program User Setting Yes
(*1) User can send to Max. 132 destinations in the same group. But the number of folders has to be less than 50, since Max. folder
destinations are 50. If there are more than 50 folder destinations registered in the Group address, a message pops up.
Email Address Input From LCD operation panel, Web Image Monitor, Smart Device Monitor for Admin
Attention “to" or “bcc" (select only one), max 500 attentions
Destination Combination Internet Fax + G3 Fax, Internet Fax to PC + G3 Fax
Network LAN: Local Area Network
Ethernet 10Base-T/100Base-TX, Ethernet 1000Base-T(option) , Wireless LAN
(IEEE802.11a/b/g) (option)
Transmit Function E-mail
Scan Line Density 200 x 100 dpi(Standard character), 200 x 200 dpi(Detail character)
Original Size: Scanning A4
width
Communication Protocol Transmission
SMTP, TCP/IP
Reception
POP3, SMTP, IMAP4, TCP/IP
Email Format Single/Multi-part, MIME Conversion
Attached file forms: TIFF-F(MH, MR, MMR compression)
Authentication Method SMTP-AUTH, POP before SMTP, A-POP
Internet Communication Send and receive e-mail with a computer that has an e-mail address.
Email Send Functions Automatic conversion of sent documents to e-mail format and e-mail transmission. Memory
transmission only.
Email Receive Functions Automatic detection and printing of appended TIFF-F(MH) files and ASCII text. Memory
reception only.
Windows Environments
OS Type PCL5e PCL6 PostScript3 XPS
Professional N N N N
Server N N N N
Windows 2000
Advanced Server N N N N
Datacenter Server N N N N
Professional Y Y*4 Y*4 N
Windows XP
Home Edition Y Y*4 Y*4 N
Standard Edition Y Y*2 Y*2 N
Enterprise Edition Y Y*2 Y*2 N
Windows Server 2003
Datacenter Edition N N N N
Web Edition N N N N
Standard Edition Y Y Y Y
Standard Edition without Hyper-V Y Y Y Y
Enterprise Edition Y Y Y Y
Windows Server 2008
Enterprise Edition without Hyper-V Y Y Y Y
Datacenter Edition N N N N
Web Edition N N N N
Windows Server 2008 R2 Standard Edition Y Y Y Y
Enterprise Edition Y Y Y Y
Home Basic Y Y*3 Y*3 Y*3
Home Premium Y Y*3 Y*3 Y*3
Windows VISTA Business Y Y*3 Y*3 Y*3
Ultimate Y Y*3 Y*3 Y*3
Enterprise Y Y*3 Y*3 Y*3
Starter N N N N
Home Basic N N N N
Windows 7 Home Premium Y Y Y Y
Professional Y Y Y Y
Enterprise Y Y Y Y
Ultimate Y Y Y Y
*1…Adobe does not release PS driver for Windows2000, 2003 and XP. Only MS-PostScript driver is available and
PPD file for MS-PS is included in the Driver
*2…SP2 or later
*3…SP1 or later is recommended
*4…SP3 or Later
UNIX Filter
Counters
User Tools/Counter Down Arrow (page 2) Counter Total Counter is Displayed
User Tools/Counter Down Arrow (page 2) Counter Total Counter is Displayed Print
Counter List Start Counter List is Printed
Maximum 8 digits
Do not use any of the following kinds of paper or a fault might occur:
Special Paper
Not Applicable.
SD Card Arrangement
SD
Card
romdata
D127
Firmware
files
Contact Information
Name Contact
Technical Services Call Center (Hotline) Ricoh: (800) 537-4264
Savin/Gestetner: (800) 291-6044
Lanier: (800) 333-3147
Application Help Desk (Software Ricoh Phone Card: 2 Call - 000781MIU, 5 Call - 000900MIU
Issues) Savin Phone Card: 2 Call - 12992, 5 Call - 12993
Gestetner Phone Card: 2 Call - 12994, 5 Call - 12995
Hytec Parts and Logistics Control (800) 557-4264 http://www.nrc-usa.com
Technology Solutions Resource Center http://www.tscweb.net
Ricoh Web Site http://www.ricoh-usa.com/
Savin iLINC Web Site http://www.savin.com
Headquarter Web Sites Ricoh Corporation: http://www.ricoh-usa.com
Savin Corporation: http://www.savin.com
Gestetner Corporation: http://www.gestetnerusa.com/
Lanier Corporation: http://www.lanier.com
Material Safety Data Sheets (800) 336-MSDS (6737)
Ricoh University 973.882.2200. http://www.ricohuniversity.com
Training Information
Description EDP Code RFG E-Source Number
D127/D128 Service Manual NA rfg052745
D127/D128 Detailed Description Manual NA rfg052765
D127/D128 Point to Points NA rfg052746
D127/D128 Operating Instruction Manual NA rfg052747
D127/D128 Parts Catalog (full 3D) NA rfg052749
D127/D128 Parts Catalog (pdf) NA rfg052748
D127/D128 Service Documentation Update Package NA No Update Package
D127/D128 Self Pace Training NA Visit Ricoh University
Documentation
Please refer to the http://www.ricohuniversity.com/ web site for the most up to date training information.
Please be aware that once a model or series is out of production, the Field Service Manual, Technical Service
Bulletins and Ricoh University should be referenced for the most current information. Check the TSC website
and e-Source.