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This email thread discusses issues with the Payworld service provided by GNG Group. An initial email from a VLE, Anil Kumar, complains that Payworld has been closed frequently, frustrating customers and hurting his business. Dinesh Sharma asks GNG Group to contact the VLE and address the issues. Abhishek from GNG acknowledges the problems were due to technical faults, and says he discussed it with the concerned VLE. Later, Dinesh requests revenue reports from GNG on B2C and G2C services through LMKs. Abhishek sends the reports as requested.

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C C CC C CCC C !"C#$C C%&' %C C C C

Uploaded by

sonairani
44 views4 pages
This email thread discusses issues with the Payworld service provided by GNG Group. An initial email from a VLE, Anil Kumar, complains that Payworld has been closed frequently, frustrating customers and hurting his business. Dinesh Sharma asks GNG Group to contact the VLE and address the issues. Abhishek from GNG acknowledges the problems were due to technical faults, and says he discussed it with the concerned VLE. Later, Dinesh requests revenue reports from GNG on B2C and G2C services through LMKs. Abhishek sends the reports as requested.

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This email thread discusses issues with the Payworld service provided by GNG Group. An initial email from a VLE, Anil Kumar, complains that Payworld has been closed frequently, frustrating customers and hurting his business. Dinesh Sharma asks GNG Group to contact the VLE and address the issues. Abhishek from GNG acknowledges the problems were due to technical faults, and says he discussed it with the concerned VLE. Later, Dinesh requests revenue reports from GNG on B2C and G2C services through LMKs. Abhishek sends the reports as requested.

Copyright:

Attribution Non-Commercial (BY-NC)
Download as DOCX, PDF, TXT or read online from Scribd
Download as docx, pdf, or txt
44 views4 pages

C C CC C CCC C !"C#$C C%&' %C C C C

Uploaded by

sonairani
This email thread discusses issues with the Payworld service provided by GNG Group. An initial email from a VLE, Anil Kumar, complains that Payworld has been closed frequently, frustrating customers and hurting his business. Dinesh Sharma asks GNG Group to contact the VLE and address the issues. Abhishek from GNG acknowledges the problems were due to technical faults, and says he discussed it with the concerned VLE. Later, Dinesh requests revenue reports from GNG on B2C and G2C services through LMKs. Abhishek sends the reports as requested.

Copyright:

Attribution Non-Commercial (BY-NC)
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From: Abhishek [mailto:[email protected]]


Sent: Tuesday, November 09, 2010 1:35 PM
To: '[email protected]'
Subject: FW: Re:

Dear Sir,

With reference to your mail ,Pay world service was closed from Sunday noon to Monday morning due to
some technical fault from Pay world end, I have discussed the same issue with concerned VLE.

Regards,

Abhishek

From: Dinesh Sharma [mailto:[email protected]]


Sent: Tuesday, November 09, 2010 11:03 AM
To: 'Gautam Agarwal'; Abhishek; Zoom Developers
Cc: Anil Semwal
Subject: FW: Re:

Dear All,

Please go though the trace mail. This VLE has a lot of grievance regarding CSC project. You are requested
to talk the VLE telephonically and revert back to this office today positively.

 
Dinesh Sharma,

Deputy Manager,

Department of Information Technology,

Block No. 24, SDA Complex, Kasumpati,

Shimla-9, Himachal Pradesh.

Cell 9418455355

From: ANIL KUMAR CHAUHAN [mailto:[email protected]]


Sent: Monday, November 08, 2010 5:44 PM
To: Dinesh Sharma
Subject: Re:

Dear Sir,

  It is intimated that pay world services of GNG Group  almost remain closed, due to which
customers now prefering to avail this service from local retailers.  Now a days only few percentage of
customers are coming to avail this service.  Sir this service is closed since Sunday ie 7 Nov 2010.
Despite repeated reminders it was resumed at about 1pm.  Again it was found closed at about 5pm. 
Due to unsatisfactory services of pay world, it is requested that a case may kindly be taken up with
concerned officials to close this service so that VLE as well as customers are not harrassed. 

Regards,

Anil Kumar

VLE

LOK MITRA Kaloh


 Bhater Panchayat (Bamson)

Cell: +919816877817

From: Abhishek [mailto:[email protected]]


Sent: Thursday, November 18, 2010 12:56 PM
To: 'Dinesh Sharma'; '[email protected]'
Cc: '[email protected]'; '[email protected]'
Subject: RE: Revenue generated through LMKs.

Dear Sir,

With reference to your mail, Please find attached the revenue generated through LMKs.

Regards,

Abhishek

From: Dinesh Sharma [mailto:[email protected]]


Sent: Tuesday, November 16, 2010 7:48 PM
To: 'Gautam Agarwal'; Abhishek; Puran
Cc: Anil Semwal
Subject: Revenue generated through LMKs.

Dear All,

Kindly submit following details regarding B2C and G2C services to this department by 11.00 AM
tomorrow:

 
Nam
e of Revenue Generated
Serv Janu Febru Mar Ap Ma Jun Jul Aug Septem Octo Novem Total
ice ary, ary, ch, ril, y, e, y, ust, ber, ber, ber, (From the
2010 2010 201 20 20 20 20 2010 2010 2010 2010 commenc
0 10 10 10 10 (Till ement of
Date) CSC
project to
till date)

Regards,

Dinesh Sharma,

Deputy Manager,

Department of Information Technology,

Block No. 24, SDA Complex, Kasumpati,

Shimla-9, Himachal Pradesh.

Cell 9418455355

This message may contain confidential and/or previleged information. If you have
received this message in error, please notify us immediately by responding to this e-
mail and then delete it from your system. Thank you for your co-operation.

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