QSCDCM
QSCDCM
U S E R M A N U A L
The DCM hardware unit and DCM Commander software are the property of QSC Audio Inc. Information in
this document is subject to change without notice and does not represent a commitment on the part of QSC
Audio. The software described here is furnished under a licensing agreement. It is against the law to copy
the software on any medium except as specifically allowed in the licensing agreement.
DCM Commander is a trademark of QSC Audio Products, Inc; Windows and Windows 95 are trademarks of
Microsoft Corporation; IBM is a registered trademark of IBM Corporation; Pentium is a registered trade-
mark of Intel Corporation.
The DCM series consists of one of three hardware units (DCM-1, DCM-2, and DCM-3) and the PC based
control software called the DCM Commander. The DCM-1 supports a typical Dolby 6 ch. 2-way system. The
DCM-2 supports a typical Dolby 6 ch. 2-way or 3-way system, and the DCM-3 supports a Sony 8 ch 2-way or
3-way system. These systems include many outputs which are paralled to allow for maximum theater con-
nection flexibility.
Notice that the DCM series takes advantage of the DCA amplifier DataPorts to allow extremely easy and
reliable connection to all of the amplifiers, with all inputs and monitoring signals being connected by one
low cost, mass termination cable. This cabling system allows a QSC cinema equipment rack to be wired up
much faster than traditional XLR or barrier strip termination products!
Another critical feature is the ability to download standard or custom configuration adjustments via the se-
rial port. For example, in a 15 theater megaplex with similar rooms and equipment, an installation techni-
cian can calibrate a DCM unit to the appropriate speakers and room configuration ONE TIME, and then
load these settings into the other 14 DCM units and be finished!
We are extremely proud of many of the "ground breaking" features contained within these products.
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III. SYSTEM REQUIREMENTS
DCM Commander software is designed to control only one DCM hardware unit at a time. In order to test
the functionality of this software together with the DCM hardware unit, you must have at least the
following:
Windows 95 or Windows 98
To complete a full Cinema System, you will also need a cinema processor, QSC DCA amplifiers, speakers,
and cables.
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IV. PACKAGE CONTENTS
Open the box and remove the contents. You will find the following items:
An envelope containing the DCM Commander installation diskettes (or CDROM) with the
software license agreement
The DCM hardware unit main assembly (either a DCM-1, or a DCM-2, or a DCM-3)
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V. SYSTEM CONCEPTS
A. System Design Features
The DCM series Digital Cinema Monitor has many unique features which combine to make this the
most cost effective and versatile systems solution in the industry. This system addresses the following
needs:
Installer Feature
Minimizes the amount of cabling required. (only one cable per amplifier contains
two signal inputs, two signal returns, power on/standby control and two channels of
load monitoring!).
Preprogrammed speaker setting database for most common theater speaker brands
and models (supplied by QSC).
Indicates if something is wrong with the sound system (plus gives simple diagnostics to
help find problems).
An emergency bypass system allows center channel sound to pass through the system
even if there is a major problem.
Projectionist Features:
Automatic monitoring will light an LED if there is trouble with a speaker output.
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wires within the cable for maximum interference protection.
3. DSP processing
Digital filtering of audio signals is known to have several advantages over analog solutions. DSP
(digital signal processor) IC chips allow extremely accurate and reliable control over frequency and
time adjustments (boost, cut, cutoff frequency, delay time), and stability (immunity from tempera-
ture variations). The audio path of the DCM uses conversion circuitry (changing the signal from
analog to digital and back again) which is designed to minimize all background noise and react to
the dynamic range of any film track. In other words, the quality of the DCM signal path is better
than any state-of-the-art cinema format available!
5. Fault Analysis
All signals from the film sound processor are compared with the signals that are at the output of
the amplifier to verify that sound has made it completely through the system. Each amplifier out-
put channel has sensors which measure both the voltage and the current to verify proper opera-
tion. For example, if there is signal at the DCM unit input but there is no signal at the output of
the amplifier, then the fault indicator will light. Or, if an amplifier output cable is shorted or open,
the fault indicator will light. Pressing the Diagnostics button will indicate which channel has this
fault condition.
6. Password Security
The crossover settings that you create can make a dramatic difference in the sound quality within
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the theater. Many installers pride themselves on being able to adjust the electrical parameters
(crossover points, equalization, delay, etc) to exactly compliment the speaker and room interac-
tions. As such, their ability to set these parameters is a "value added" service which deserves
protection from competitors. We have therefore included a security system where you can pro-
tect your settings within the DCM from being uploaded and copied by the DCM Commander soft-
ware. Only your unique password will allow viewing or editing of the crossover settings, however,
should you forget your password, an entirely new configuration can be loaded.
7. Emergency Bypass
One of the main design goals of the DCM series was to offer a foolproof method of getting sound
into the theater "no matter what"! To accomplish this, a passive crossover has been built into the
center channel routing so that even with a total loss of power to the DCM, a usable sound path
will be maintained. Activation of this bypass is done by the projectionist via a front panel Emer-
gency Bypass switch.
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DCM-2 and DCM-3
DataPort ABC and EF Detail
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VI. DCM HARDWARE DESCRIPTION
A. Front Panel Features
The front panel of the DCM series resembles traditional cinema monitor products. This was done to
allow a typical machine room projectionist a well known and easy to understand user interface. This
also follows our design goal of presenting an easy to understand product to the user while still offering
a state-of-the-art cinema sound control system for installation technicians and advanced users.
1. Power On/Off
The power on/off switch acts as a master control for not only the DCM, but also all of the amplifi-
ers connected into the system (as long as the amplifier power switches are "on"). This is possible
because the DataPort connections on all of the amplifiers have a standby control pin which is
grounded when the DCM is turned off. Because of the unique zero inrush feature on DCA amplifi-
ers, no additional startup sequencing is required.
The Emergency Bypass circuitry requires that the center channel amplifier remain on if the front
panel switch is in the EMERGENCY position. This causes the following situations:
When the Emergency Bypass = NORMAL, DCM power on/off also switches the QSC amplifiers
between on/standby.
When the Emergency Bypass = EMERGENCY, DCM power on/off also switches the QSC amplifiers
between on/standby except the center channel amplifier (connected to DCM DataPort B) which
remains on.
2. Audio Monitoring
All of the processor and amplifier audio signals can be routed to a monitor speaker on the front
panel so one can verify proper operation.
The PROC / AMP button selects monitoring of the cinema processor or amplifier output signals.
PROC is short for PROCESSOR and routes the signals that are coming from the cinema processor
(at the DCM input) to the front panel speaker. The AMP selection monitors the signals from the
output of the QSC amplifiers (right from the speaker output terminals!). After the AMPS / PROC
choice has been made, the individual channel buttons determine exactly which signals are routed
to the front panel monitor speaker.
Processor monitoring is very simple. Select the PROC position and then select the desired
L,LC,C,RC,R,SL,SR, or SUB position.
Amplifier monitoring includes selections for the L,LC,C,RC,R channels (just like the PROC selec-
tions), but offers additional monitoring of all of the additional amplifier outputs.
There are physically 3 Surround Left (SL) and Surround Right (SR) amplifiers available for connec-
tion to the speakers on the theater side walls. These are able to create three distinct "zones"
where volume controls can be adjusted.
One typical installation would be to connect the SL1 and SR1 signals to the speakers closest to
the screen. SL2 and SR2 in the next set of speakers further away from the screen and the SL3 /
SR3 connections furthest back in the theater. In Surround Decoder applications, the SL3 / SR3
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setting monitors the speakers on the backwall.
Other installations might require speaker sets where some speakers are along the theater side
walls where other speakers are under a balcony overhang. By connecting these speakers as "zo-
nes", the sound levels will be much easier to balance.
Any of these amplifier outputs can be verified by selecting them to be routed to the DCM monitor
speaker.
The DCM also has 4 Subwoofer outputs. Each of these outputs can be individually selected for
monitoring on the front panel speaker.
The front panel monitoring logic allows combining amplifier channels to verify individual signals or
combinations of signals.
NOTE: All combining of the individual frequency outputs (2-way or 3-way) is done automatically,
so all front panel monitoring is of a full frequency signal.
3. Diagnostics / Indicators
The Diagnostics / Indicator section includes an extremely simple method of verifying proper sys-
tem operation and performing basic troubleshooting.
The Power indicator indicates whether the DCM unit is on or off.
The Input Clip indicator is helpful in verifying that the cinema format processor is not over-driving
the DCM input circuitry.
The Load Fault indicator is a unique and powerful feature which verifies that signal inputs into
the DCM actually make it through the DCM, the DataPort cables, and the amplifier unit all the
way to the speakers, and that the speaker connections are not electrically shorted or open. All of
these measurements are being performed constantly (without user action) on ALL output channels
and any unusual readings will light the Load Fault LED. If the Load Fault LED is lit, pressing the
Diagnostics button (and holding it pressed) will cause the problem channels indicator LED to
light. This information will let you inspect the system cabling for that channel and troubleshoot
the problem.
There are two types of indication: If the PROC LED and AMP LED are on, there is no amplifier
detected at that DCM amplifier connector. If the AMP LED is on, the amplifier on at that output is
measuring a short or an open on its output terminals.
REMEMBER: If you configured the DCM Commander software to not have certain channels (for
example there is no SUB 3 or SUB 4), these channels WILL NOT indicate any faults.
==========
VERY IMPORTANT: The Load Fault detection software within the DCM unit uses a complex
averaging algorithm which compares input signals to output signals and measures voltage and
current on all amplifier outputs. To sense real world conditions, these measurements must be
found to be "out of range" many times before the Load Fault condition is indicated on the DCM
front panel. So if you are simulating fault conditions, you MUST have a "real-world" signal level
through the device (full signal input), and the fault condition must exist for several minutes before
the front panel Load Fault LED will light. This extra fault verification time eliminates false
triggering which would be confusing to a user. In conclusion, Just shorting the output terminals
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will NOT cause the fault LED to light, the unit must be driven by real-world input signals and the
fault must persist for several minutes!
===========
4. Test Jacks
The Test jacks give you access to any of the signals being sent to the front panel speaker (before
the gain potentiometer). These signal levels are at the exact same level as the cinema processor
output signals (unity gain) and can be used as a test point for system calibration.
5. Emergency Bypass
This is an extremely powerful feature. If there should ever be a problem with the DCM or system
cabling, you have the ability to bypass all of the DCM active circuitry and get sound to the center
channel.
In the NORMAL position, the DCM performs normal monitor and crossover functions. In the
EMERGENCY position, the PROC center channel signal is routed to a passive crossover (no power
is required), and then to the center channel amplifier. In the EMERGENCY position, all amplifiers
except the center channel amplifier are put in Standby mode. There are level adjustments on the
rear panel for balancing the high frequency and low frequency output level.
==========
WARNING: Connecting improper frequencies can damage your speakers.
==========
1. Amplifier DataPorts
One QSC amplifier DataPort includes all connections required to send two channels of audio from
the DCM to the amplifier input circuitry, and current and voltage information back from the two
speaker terminal outputs. Also included on this connector is remote on/standby pin which allows
the DCM to act as a master system power controller.
Computer industry VGA-style cables can be used to connect between the DCM and QSC amplifi-
ers. However, make sure that your cable passes ALL connections between the two 15 pin connec-
tors. See Appendix 1 for pinout information. Contact QSC if you would like to purchase specially
made cables.
The maximum output configuration on the DCM-1 is a 6 ch / 2-way, the maximum DCM-2 is a 6 ch
/ 3-way, and the maximum output configuration on the DCM-3 is a 8 ch / 3 way. In addition,
many parallel outputs (with separate processing) are included for additional theater configuration
flexibility.
The rear panel labelling on the DCM has all of the information required by an audio installer.
When starting, write down the EXACT SPEAKER CONFIGURATION (for example, 8 channel, Tri-
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amp with 3 surrounds and 4 subs). Now you can follow the rear panel text which shows both
channel position (L or C or R, etc) and the frequency output (LO, MID, HI, etc).
Connect the L-LO output to the correct amplifier driving the left positional speaker (and the low
frequency transducer), and L-HI to the amplifier driving the same speakers high frequency trans-
ducer, etc.
NOTE: There is no signal processing of the surround signal in a standard DCM-2 or DCM-3, how-
ever, the system is "Active Surround Ready". Please contact the QSC factory for more information.
==========
WARNING: Incorrect frequency connections can damage tranducers. Physically verify proper
connections AND listen to each individual transducer at very low volume before applying full au-
dio power.
==========
3. RS-232 Connection
This connects to the RS-232 serial port on an IBM compatible PC. All of the crossover functions
and many other features are able to be viewed and modified using Windows control software
which communicates to the DCM via this connection. Appendix 1 details the pinout of this cable.
4. Surround Insert
The insert connector offers an extremely simple method of routing the surround signals out of the
DCM to an external processor box, and then back into the DCM for further routing and monitoring.
Appendix 1 details this cable.
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6. Terminal Strip Connections
The terminal strip includes convenience connections for a powered sub-woofer output, a Hearing
Impaired audio output, and on the DCM-2 and 3, a remote control on/off logic connection (EX)
for the surround decoder system.
The powered subwoofer output (SUB OUT), contains the exact same signal as the subwoofer
output used on DataPort G. It is assumed that you use either DataPort G or the terminal strip con-
nection, but not both at the same time. Due to obvious reasons, this connection will not be able
to be monitored or included any of the Fault Analysis functions because there are no connections
back from this external speaker.
==========
WARNING: When using a powered subwoofer, there is no fault sensing available to warn a pro-
jectionist of a system connection problem.
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The Hearing Impaired output is a single mono audio output which contains a mix of the L,C, and
R positional signals (Center = +6db compared to L&R). This is usually connected to a special cine-
ma system which supplies headphones to people with hearing difficulties. This can also be used
as an input signal to a powered speaker for remote monitoring of basic L/C/R signals in larger
projection booths.
On the DCM-2 and 3, one connection on the terminal strip (labelled EX) allows a remote on/off
signal to come from an external surround decoder. This routes the surround signals (I/O) to the
"TO SURROUND EX DECODER" connector or directly to the DCM DataPort connections.
7. Power Input
The power connector uses a standard IEC power cable. Since the DCM series uses a switching
power supply, a wide range of AC power can be accepted without affecting system performance.
Please refer to the specifications in Appendix 3 for the input voltage range and tolerance. Refer
to the back panel labeling for proper fuse ratings.
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VII. DCM WINDOWS SOFTWARE
A. System Control Overview
To access the powerful crossover and system calibration functions contained within the DCM hard-
ware, one must use the DCM Commander Windows control software which communicates via an
RS-232 serial port.
A typical cinema installation should require this setup procedure ONLY during the initial installation of
the system. One particular advantage of this remote programming methodology is the ability to cali-
brate one DCM unit and easily download ALL of these settings to any number of additional DCM units
that are similarly equipped.
To aid in calibrating the crossover settings, the DCM Commander control software includes files for
many well known cinema speakers. These files will automatically set the DSP filters and transducer
alignment delay settings within the DCM hardware according to the settings recommended by the
speaker manufacturer for optimum sound performance. Select these speaker files for each of the
physical locations (L,C,R, SL, SR, SUB), and a large portion of the system calibration is finished! NOTE:
QSC will be updating these files regularly as new models are introduced from speaker manufacturers
or settings are improved.
B. Software Installation
Place the DCM Commander diskette marked DISK 1 of 2 in your computer disk drive. Select Start |
Run... and type in A:/setup.exe and click on OK. Follow the instructions when DISK 2 of 2 needs to
be inserted.
NOTE: If a CDROM version is supplied, merely select the correct drive letter and double-click on
setup.exe.
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==========
WARNING: Do not send audio to your amplifiers and speakers until you have verified that the
crossover and gain settings are appropriate. Incorrect crossover settings can damage speakers!
NOTE: all screen channels default to a crossover frequency of 1.5 kHz.
==========
In a typical installation, you will need to do the following...
Step 1: Connect the DCM hardware unit to your PC serial port, and start the DCM Commander
software.
Step 2: Go to the Configuration section and open the General Configurations window.
Step 3: Fill in the appropriate settings such as name, date, which outputs you need to use, etc...
Step 4: Go to the Amp & Speaker Configuration window and select the Amplifier models that
you are using and the Speaker models (the most common cinema speakers will be listed). Your
setup is now 90% complete!
Step 5: Go to the DSP Settings window. Verify all of the parameters that were automatically
set by your Amplifier and Speaker choices. If you want to change anything, just select Customize
and the parameter fields can be editted. There are a few settings which are not automatically
entered, such as whether or not a Screen EQ should be applied to the screen channels. Verify all
of these settings and you are ready to download everything to the DCM hardware unit.
==========
WARNING: The next step can change all of the audio signal volumes and frequency con-
tent. Incorrect frequencies can damage speakers! Also, it is a good idea to turn down the
volume on all amplifiers during initial setup procedures.
==========
Step 6: Select Connect | Write Configuration to DCM. All of the settings that you made are
now programmed into the DCM hardware unit.
Step 7: Save this file on two backup diskettes (one copy for you, and one copy to be left at the
theater).
Step 8: Verify proper audio response in all channels.
NOTE: Always optimize the DCM response before doing any processor EQ adjustments.
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==========
WARNING: Remember... the next step can change all of the audio signal volumes and fre-
quency content. Incorrect frequencies can damage speakers! Turn down the volume on all
amplifiers.
==========
Step 5: Write the file back to the DCM by selecting Connect | Write Configuration to DCM
Step 6: Save this "post-modification" file by making two backup diskettes (one copy for you, and
leave one copy at the theater).
Step 7: Verify proper audio response in all channels.
The File: indication shows the configuration file name for the complete set of parameter settings
which are being shown. There is only one file active in the Commander software at a time. You need
to keep track of whether the settings you are looking at on the screen are the same settings which are
acting on the audio within the DCM hardware unit.
The Status: indicator will list either Offline or Connected. Offline means that you have never se-
lected the Communications | Connect command which causes the DCM Software to exchange star-
tup information with the DCM hardware unit. After selecting Communications | Connect, the
Status indicator will display Connected.
The Security: indicator will show N/A (not applicable) if the file that is visible in the software has
been set to the Unsecure mode under the Configuration | General Configuration | Security
menu. If you set this to Secure mode, and download a configuration file to the DCM, this will be indi-
cated here.
IMPORTANT: If you Connect as a Normal User, and you try a Get Configuration from DCM re-
quest on a Secure unit, the software will display a "DCM Not Responding..." error message. This is
normal. To get the settings from a Secure unit, you must Connect as a Super User. Your Super
User password must match the password that you stored in the configuration file which resides within
the DCM hardware unit or the Connect function will not work.
1. File
This menu selection allows you to start your DCM calibration by selecting an existing configura-
tion file from your hard drive (or diskette). Just like all Windows programs, it offers the New,
Open..., Save, Save As..., and Exit commands.
Select the New menu option if you have never made a DCM setup before.
IMPORTANT: Always save your final settings to a diskette and keep a copy of both these DCM
settings and the DCM Commander software at the theater!
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2. Communications
This menu choice refers to the communications between the Windows PC and the DCM hardware
unit.
i. Connect / Disconnect
Selecting Connect tells the program to initialize communications with the DCM hardware
unit. This will need to be selected before parameter settings can be transmitted to or from
the DCM hardware unit. Status: will indicate Connected.
3. Configuration
A Configuration is the complete set of parameter settings which change the audio routing, cros-
sover filters, gains, delay, fault detection / diagnostics, and monitor behavior within the DCM
hardware unit.
i. General Configurations
a General Info
A configuration can have a name which allows an installer the ability to create different
versions of control settings and store them with unique names. Configuration Notes
might contain installation details such as the installers name, theater location, etc.
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b General Config
This section is mainly designed for selecting the number of channel inputs and crossover
types able to be supported by the DCM series.
c Installed Outputs
Selecting these check boxes will allow the front panel LED indication and sound moni-
toring to behave correctly. For example, the front panel monitor selector LEDs for Sub 3
and Sub 4 will not be able to be selected if you only check the Sub 1 and Sub 2 check
boxes here.
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d Surround
This screen presents the surround processing options. Standard versions allow external
processing of the surrounds using products such as the Dolby SA-10. DCM-2 and
DCM-3 “Active Surround Ready” configuration options will be shown here if this feature
is installed.
e Security
Password security is available for situations where you want to keep your system set-
tings confidential. If you select and enable the Secure mode by writing to the DCM, a
password will be required before using the command Get Configuration from DCM
(see Communications). If you are trying to change a setting in a DCM unit which has
Secure settings and you do not have the password to retrieve these settings, you have
two options: 1) obtain the backup diskette with these files (files are not password pro-
tected), load them into the DCM Commander, change the password (or select Unse-
cure), and then download your settings using the Write Configuration to DCM
command or 2) completely reprogram the parameter settings in the DCM Software and
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overwrite the DCM settings using the Write Configuration to DCM command.
In conclusion, Secure mode adds password protection to the configuration file within
the DCM hardware unit. The configuration files stored in your computer or on a diskette
are NOT password protected.
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b Speaker Models
A very powerful feature of the DCM series is the ability to load factory supplied cros-
sover settings files for popular cinema speakers. Simply select the type of speaker be-
ing used in your installation from the QSC supplied speaker database, and all crossover,
filter, gain, transducer delay, and impedence settings will be loaded into the Cros-
sover | DSP settings screen. These can be modified by using the Customize
command.
Note: this DOES NOT include any channel delay or screen EQ as these are not charac-
teristics of the speaker.
Select Communications | Write Configuration to DCM to download and activate
these settings within the DCM-2 or DCM-3 hardware unit.
NOTE: Speakers called GENERIC SUB and GENERIC SURROUND set default speaker
impedences ONLY. Go to the DSP SETTINGS window to set the SUB filter
parameters.
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c Speaker Arrangement
In order to do proper Load Fault monitoring, the DCM hardware unit needs to know if
you have wired multiple speakers to an amplifier output. Simply indicate if any speaker
transducers are wired in series or parallel (branches) here so the DCM can compensate
for the impedence changes that this wiring will cause.
For example, if you have two speakers connected in parallel on the output of an amplifi-
er, you would set the banches setting to 2.
IMPORTANT: In the case where an amplifier is in bridge-mono mode, and you have
two speakers connected in parallel, you MUST set BOTH amplifier channels to
BRANCHES = 2 because this is the load impedence seen at BOTH output connections.
Setting these impedences correctly is very important for proper Load Fault detection.
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d Impedence Limits
This allows a technician an overview of the impedence settings when troubleshooting.
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iii. Speaker Database
This window gives access to an extensive database of cinema speaker settings which can
fully configure the crossover and fault monitoring functions. Each of these speaker files has
a manufacturer name (Make), a model number, a crossover type (1 way, 2 way or 3 way), and
the manufacturers impedance specifications. Speaker models are separated into two cate-
gories, Default (supplied by QSC), or Custom (created by you).
a Default Database
Many speaker types that are common in the cinema industry are available here.
b Custom Database
If you make or modify a factory speaker, you can adjust the crossover for maximum per-
formance and save those settings into a custom speaker database.
NOTE: to create a Custom Speaker Model, see DSP Settings.
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The volume control on the Subwoofer signal also allows monitoring adjustments relative to
the L/C/R volume.
NOTE: You should start by matching the AMP and PROC overall volume levels on the screen
channels. Then match the surrounds and sub level to this reference to allow accurate A/B
comparisons.
4. Crossover
i. Screen DSP Settings
Left, Center and Right input channels are processed by a state-of-the-art DSP digital cros-
sover. All of the parameter settings are highly accurate, do not drift, and are repeatable from
unit to unit. These settings can be modified and stored in Configuration files and activated
using the Communications | Write Configuration to DCM command.
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b Screen Settings
These screens allow full control of all the crossover parameters within the DCM hard-
ware. REMEMBER: All parameter changes become active within the DCM only after
selecting Communications | Write Configuration to DCM.
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If you selected a speaker model under the Configuration | Speaker Configuration
window, the Use Speaker Settings button will be selected, and the speaker model
name will appear in the Speaker Model text area.
If you select Customize, all parameters are able to be modified. If you create a set of
parameters which you would like to save for later reference, either select File | Save
As... (to save all settings as a Configuration), or select the Save to Speaker Database
to save just that one channel's filter, gain, and delay settings. The selected channel will
become the basis for the speaker's definition.
By saving to the Speaker Database, you can organize the crossover settings for a single
channel (speaker) for easy retrieval in future installations.
The Copy... function allows all of DSP settings for that channel to be copied to other
channels.
A NOTE ABOUT SPEAKER MODELS: You should be careful to rename a speaker
model if you make ANY changes to it. Good version control will eliminate confusion
when you come back to your installation many years from now!
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WARNING: If you accidentally assign a 3 way speaker to a 2-way DCM configuration,
the crossover settings will be set to the high frequency and low frequency band settings
(no mid-range!).
==========
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b Sub Settings
High-pass filtering and gain are available for fine tuning the response of your subwoofer
channel.
NOTE: The Sub filter settings ARE NOT set by selecting a SUB Speaker in the AMP &
Speaker Configuration | Speaker Models window. That sets the impedences only.
Always set these either by loading a full configuration file from a similar venue or
manually.
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iii. Mute Settings
This window allows all channel on / off settings to be changed. This is usually only used dur-
ing setup or trouble shooting when testing single output channels in the theater.
REMEMBER: All parameter changes become active within the DCM hardware unit only af-
ter selecting Communications | Write Configuration to DCM.
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5. Help
i. About
This shows the software version number for reference when talking with customer service or
keeping track of software updates.
ii. Contents
A table of contents for the help file allows you an overview of the help subjects available.
Almost all of the text within the help files comes from this manual, but this has the added
benefit of being extremely easy to navigate to descriptions of specific functions and features.
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F. DCM 1st Time Troubleshooting
1. No PC to DCM Communications
If you select Communications | Connect and the response is DCM not responding, the most
likely a problem with your RS232 connection. Check that the RS232 cable is seated properly, and
you have selected the correct COM port for your computer. Try and use another cable, or verify
the proper wiring using the pinout description in Appendix 1.
NOTE: Do not use a "null-modem" cable. These look correct but are wired different than a stan-
dard serial cable. Also, cycle the power of both the DCM and the PC and try again. Experiment to
make sure you have the correct COM setting (COM1 or COM2 are the most common settings).
ANOTHER POSSIBILITY: If you Connect as a Normal User, and you try a Get Configuration
from DCM request on a Secure unit, the software will display a "DCM Not Responding..." error
message. This is normal. To get the settings from a Secure unit, you must Connect as a Super
User. Your Super User password must match the password that you stored in the configuration
file which resides within the DCM hardware unit or the Connect function will not work.
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VIII.SYSTEM INSTALLATION
A. System Hardware Connections
Installation of a DCM hardware unit is extremely simple. The most important task is to make sure that
you have all of the correct cables! Since "mass-termination" connectors are used wherever possible, a
typical system can be wired in minutes.
1. Required Cables
A typical system needs the following cables:
One IEC Power Cord
A 15 pin to 15 pin DataPort Cable for every amplifier
(DCM-1 max = 8, DCM-2 max = 11, DCM-3 max = 15)
One 25 pin to 25 pin Cinema Processor cable.
One 9 pin RS-232 cable (used only by the installer during setup)
One 9 pin Surround Decoder cable (if this option is being used)
2. Power Connections
The power cable uses a standard IEC power cable. To reduce the risk of accidental disconnect,
cable tie all of the power cords in the equipment rack together in such a way that cable movement
is minimized. The DCM power supply is a switch mode type, and will accept a very wide range of
input voltages. Refer to the Appendix 2 for details.
4. DataPort Connection
QSC DataPorts contain all input cabling, speaker monitor connections, remote on/standby control
and more. For example, 225 connections are made between the DCM-3 and the DCA amplifiers
(15 DataPorts) in just a few minutes! Follow the back panel labeling which shows which DataPort
connects to which physical channels.
DataPort cables can be computer industry VGA-style cables, but make sure that your cable passes
ALL connections between the two 15 pin connectors. See Appendix 1 for pinout information.
Contact QSC if you would like to purchase specially made cables that use shielded audio cable.
5. Processor Connections
Many common cinema processors use a standard 25 pin subD connector for their outputs or have
adapter cables available. The DCM From Processor Output connector conforms to this industry
standard pinout.
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It is recommended that you purchase a standard 25 pin cable from any of the well known cinema
industry cable suppliers.
==========
WARNING: Turn the volume knob on all of the QSC amplifiers all the way down until crossover set-
tings and levels are verified!
==========
Concerning the DCM portion of the installation, you need to start by connecting the cinema processor
and amplifier cables. Connect a PC computer to the RS232 connector, turn on the DCM unit, load the
DCM Commander PC software and either load a full configuration file (if this theater uses the exact
same settings as another theater), or select and enter all of the data in the Configuration section of the
DCM Commander software.
The General Configuration and Amp & Speaker Configuration parameters must all be set correct-
ly for the system to function properly.
If all system and crossover settings look correct in the DCM Commander software, you are ready to
start calibration.
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1. Theater - audio level adjustments
The combination of QSC amplifiers and common speakers contained in the software database will
require little or no DCM adjustment! Transducer sensitivity imbalances within the speakers have
been compensated for by the factory recommended crossover settings. If you are using a pow-
ered subwoofer, or a speaker not contained in the factory supplied speaker database, you may
need to make level adjustments.
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within one speaker. Consult the speaker manufacturer for help in determining this setting. Chan-
nel delay compensates for the distance that a speaker is located from the screen. We have in-
cluded some screen delay adjustment, but most typical theaters will not need to use this because
surround channels are delayed coming from the cinema processsor. Consult an acoustic consul-
tant for the proper calibration method, or experiment until the sound from the screen together
with sound from the surround speakers sounds more "clear".
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D. System Installation Troubleshooting
1. If no sound in the theater...
1) Monitor the PROC position to verify proper sound input to the DCM.
2) Check sound in AMP position.
3) If no sound, check that the amplifiers are on and the volume is up.
4) verify no Load Fault indication. If there is a fault indication, press and hold the Diagnostics
button and an LED will light above a channel indicator (L,LC,C,RC, R,SL,SR,SUB). The channel indi-
cated has a cable or speaker problem. Use standard audio troubleshooting techniques to isolate
which of these is at fault.
5) If there is no Load Fault indication, switch the Bypass switch to the Emergency position and
verify that proper center channel audio is present. We now know that the cables, amplifier, and
speaker for the center channel are okay. If you switch this back and still have no sound, check the
DCM configuration file using the DCM Commander software.
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speaker.
NOTE: If the DCM unit is okay, place the Bypass switch back to the NORMAL position and the
Load Fault indicator will light (after a few minutes) if there was a gross defect (open circuit or
short) in either of these cables.
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Appendix 1
The RS-232A cable is required to allow your PC to communicate with the DCM hardware unit. This cable
can be purchased directly from any computer or electronics store.
DCM Pinout:
9 Pin Function
1 Loopback-
2 Transmit
3 Receive
4 Loopback
5 Digital Ground
6 Loopback
7 Clear to Send
8 Request to Send
9 (not used)
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Processor Cable Detail
(Cinema Processor to DCM)
The Processor cable connects the audio signal outputs from the Cinema Processor to the DCM signal inputs.
This cable is available from Cinema equipment suppliers.
DCM Pinout:
25 Pin Function
1 Chassis Ground
2 Left +
3 (not used)
4 Chassis Ground
5 Center +
6 (not used)
7 Chassis Ground
8 Right +
9 Chassis Ground
10 Surround Left -
11 Surround Right -
12 Subwoofer -
13 Chassis Ground
14 Left -
15 Chassis Ground
16 (not used)
17 Center -
18 Chassis Ground
19 (not used)
20 Right -
21 (not used)
22 Chassis Ground
23 Surround Left +
24 Surround Right +
25 Subwoofer +
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Dataport Cable Detail
(DCM to QSC Ampliers)
The DataPort cable contains all of the input, output, and monitoring signals between the DCM and the QSC
amplifiers. These can be a standard VGA cable , but be careful that the connections are pin-to-pin for all 15
pins. QSC offers these cables with special shielded internal cable for even higher quality.
Configuration: 15 pin SubD (High Density) male to 15 pin SubD High Density male.
DCM Pinout:
15 Pin Function
1 Ch 1 Out -
2 Standby
3 Ch 1 VMON
4 Ch 1 IMON
5 (not used)
6 Chassis Ground
7 Ch 1 Out +
8 Ch 2 Out +
9 (not used)
10 Signal Ground
11 Ch 2 Out -
12 (not used)
13 Ch 2 VMON
14 Ch 2 IMON
15 (not used)
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Surround Insert Cable Detail
(DCM to Special Surround Processor Unit)
The Surround Insert cable connects the audio signal inputs and outputs which are needed to insert a Dolby
SA Surround Processor.
Pinout:
9 Pin Function
1 Surround Left Send
2 Surround Right Send
3 Signal Ground
4 Surround Left Return
5 Surround Right Return
6 Signal Ground
7 Signal Ground
8 Surround Back Left Return
9 Surround Back Right Return
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Appendix 2:
DCM Series Specifications (typical)
General
Screen Dataports
Surround Dataports
Subwoofer Dataports
Filter Type DCM-1: analog / DCM-2&3: DSP - 24 bit digital IIR filters
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Subwoofer Screw Terminals
PC Communications
46
Appendix 3:
Address & Telephone Information
Address:
Telephone Numbers:
Facsimile Numbers:
47
1675 MacArthur Boulevard Costa Mesa, CA 92626-1468