ARCUBE Quick Installation Guide Version : V1.

01

ARCUBE
MONOBLOCK LIFT CONTROL UNIT

QUICK INSTALLATION GUIDE

 ARCUBE Quick Installation Guide Version : V1.01

Publisher Arkel Elektrik Elektronik San. ve Tic. A.Ş.

Eyüp Sultan Mah. Şah Cihan Cad. No:69

Sancaktepe/Istanbul 34885 TURKIYE

Tel: (+90 216) 540 03 10-11-12

Fax: (+90 216) 540 03 09

E-mail: [email protected]

www.arkel.com.tr

Date of issue 11.2019

Document version V1.01

This document has been created to be a guide for Arkel customers. Reproduction, transfer, distribution or storage of part or
all of the contents in this document in any form without the prior written permission of Arkel is prohibited. Arkel reserves
the right to make changes and improvements to any of the products described in this document without prior notice.

Arkel is not responsible for those mistakes that may be found in this manual and for the damages that they may cause.
 ARCUBE Quick Installation Guide Version : V1.01

CONTENTS
1. ARCUBE MOUNTING .............................................................................................................................................. 5
2. CONNECTIONS ......................................................................................................................................................... 5
2.1 BRAKE RESISTOR CONNECTIONS .......................................................................................................................... 5
2.2 MOTOR PHASES AND PTC CONNECTIONS ............................................................................................................. 5
2.3 MECHANICAL BRAKE CONNECTIONS .................................................................................................................... 6
2.3.1 Asynchronous motor brake connections ........................................................................................................................6
2.3.2 Synchronous motor brake connections ..........................................................................................................................6
2.4 ENCODER CONNECTIONS ...................................................................................................................................... 6
2.4.1 Asynchronous motor encoder connections ....................................................................................................................6
2.4.2 Synchronous motor encoder connections ......................................................................................................................6
2.5 MOTOR FAN CONNECTION .................................................................................................................................... 6
2.6 BATTERY PACK CONNECTION (IF NECESSARY) ..................................................................................................... 6
2.7 UPS CONNECTION ................................................................................................................................................ 6
3. MENU .......................................................................................................................................................................... 7
4. AUTO TUNING .......................................................................................................................................................... 7
4.1 AUTO TUNING PREPARATION ................................................................................................................................ 7
4.1.1 Car top and pit inspection not connected .......................................................................................................................7
4.1.2 Car top and pit inspection connected .............................................................................................................................7
4.2 AUTO TUNING PARAMETER SETTINGS .................................................................................................................. 8
4.2.1 Operation mode .............................................................................................................................................................8
4.2.2 Motor type .....................................................................................................................................................................8
4.2.3 Motor control type .........................................................................................................................................................8
4.2.4 Nominal car speed .........................................................................................................................................................9
4.2.5 Motor rpm......................................................................................................................................................................9
4.2.6 Motor frequency ............................................................................................................................................................9
4.2.7 Motor current .................................................................................................................................................................9
4.2.8 Motor voltage ................................................................................................................................................................9
4.2.9 Motor direction ..............................................................................................................................................................9
4.2.10 High speed [Vmax]........................................................................................................................................................9
4.2.11 Shaft position system .....................................................................................................................................................9
4.2.12 Number of floors ...........................................................................................................................................................9
4.2.13 Start auto-tune ............................................................................................................................................................. 10
4.3 PERFORMING AUTO TUNING ............................................................................................................................... 10
5. PREPARATIONS FOR NORMAL OPERATION ................................................................................................ 10
6. SHAFT LEARNING AND TEST DRIVE .............................................................................................................. 11
7. CALL SETTINGS .................................................................................................................................................... 13
7.1 CAR CALLS ......................................................................................................................................................... 13
7.1.1 FX-Cube settings ......................................................................................................................................................... 13
7.2 LANDING CALLS ................................................................................................................................................. 14
7.2.1 Serial installation ......................................................................................................................................................... 14
7.2.2 Parallel installation ...................................................................................................................................................... 14

8. SOFTWARE UPDATE ............................................................................................................................................ 15

9. ARCUBE PERIPHERALS ...................................................................................................................................... 15
9.1 FX-CUBE ............................................................................................................................................................ 15
9.2 MSP-16_EXP ...................................................................................................................................................... 15
9.3 ENCA ................................................................................................................................................................. 15
9.4 ENCI .................................................................................................................................................................. 16
 ARCUBE Quick Installation Guide Version : V1.01

9.5 BC-BUT ............................................................................................................................................................. 16

9.6 BC-D2X ............................................................................................................................................................. 16
9.7 BC-D3X ............................................................................................................................................................. 16
9.8 BC-LCD10555 ................................................................................................................................................... 16
9.9 FX-CUBE-S ......................................................................................................................................................... 16
9.10 CPC .................................................................................................................................................................... 16
10. GENERAL DESCRIPTIONS .................................................................................................................................. 16
10.1 CLEARING OF PERMANENT ERRORS .................................................................................................................... 16
10.2 BYPASS SOCKET ................................................................................................................................................. 16
10.3 INSPECTION HAND TERMINALS ........................................................................................................................... 16
10.4 BACK TO NORMAL OPERATION FROM PIT INSPECTION ....................................................................................... 16
11. ERROR CODES, POSSIBLE REASONS AND SOLUTIONS ............................................................................ 17

FIGURE LIST
FIGURE 1 ARCUBE MECHANICAL SIZE .................................................................................................................................... 5
FIGURE 2 BRAKE RESISTOR AND BATTERY PACK SIZE (*) ....................................................................................................... 5
FIGURE 3 MENU ..................................................................................................................................................................... 7
FIGURE 4 REQUIRED BRIDGING WHEN THE CAR TOP AND PIT INSPECTION NOT CONNECTED ............................................ 7
FIGURE 5 REQUIRED BRIDGING WHEN THE CAR TOP AND PIT INSPECTION CONNECTED .................................................... 8
FIGURE 6 RECALL TERMINAL .................................................................................................................................................. 8
FIGURE 7 INSTALLATION OF BOTTOM ROUND MAGNETS FOR SKSR1 ................................................................................ 11
FIGURE 8 INSTALLATION OF TOP ROUND MAGNETS FOR SKSR2 ........................................................................................ 11
FIGURE 9 INSTALLATION OF MAGNETS FOR SML1-SML2 DOOR ZONE SENSORS................................................................ 11
FIGURE 10 SHAFT LEARNING SCREEN .................................................................................................................................. 12
FIGURE 11 CAR CALL SCREEN ............................................................................................................................................... 13
FIGURE 12 LOP LEARNING ENABLED ................................................................................................................................... 14
FIGURE 13 LOP LEARNING DISABLED ................................................................................................................................... 14
FIGURE 14 LEARNED LOP SCREEN........................................................................................................................................ 14
FIGURE 15 BYPASS SOCKET .................................................................................................................................................. 16
 ARCUBE Quick Installation Guide Version : V1.01

1. ARCUBE Mounting
Mount ARCUBE monoblock unit, brake resistor, battery pack and UPS (If required).

Figure 1 ARCUBE Mechanical Size

Figure 2 Brake Resistor and Battery Pack Size (*)

* These sizes are valid only if they are supplied by ARKEL.

2. Connections
Make connections of motor supply, motor PTC, brakes 2.2 Motor Phases and PTC Connections
and their checkback contacts, motor fan, encoder, brake
resistor and battery pack with UPS (If required).

2.1 Brake Resistor Connections

 ARCUBE Quick Installation Guide Version : V1.01

2.3 Mechanical Brake Connections 2.4.2 Synchronous motor encoder connections

2.3.1 Asynchronous motor brake connections

2.3.2 Synchronous motor brake connections

2.5 Motor Fan Connection

2.6 Battery Pack Connection (If necessary)

2.7 UPS Connection

2.4 Encoder Connections If you do not have UPS, you must bridge connectors U-
LI with U-LO and U-NI with U-NO using with suitable
2.4.1 Asynchronous motor encoder connections cables. Otherwise you can’t run the system.

* For BL1-BL2, look at your distribution panel.

 ARCUBE Quick Installation Guide Version : V1.01

3. Menu 4.1.1 Car top and pit inspection not connected

In the first installation, if the auto tuning is performed as
When the system is energized, ARCUBE screen on the “car top and pit inspection not connected”, from the
motor driver will be displayed. In order to enter the menu parameter;
YELLOW button “ENT”, to exit from the menu RED “OPERATION MODE” “INSTALLATION MODE”
button “ESC” are used. You can scroll through “WITHOUT INSPECT BOX”
parameters with “UP”, “DOWN” buttons. As you are on must be chosen. In the case of wrong choice, Arcube
the parameter you wanted to enter inside, after pressing would not communicate with Fx-Cube board and raise an
“ENT” button, you can go to the different values and error. The required safety circuit bridging must be as
options in the parameter by using “UP”, “DOWN” shown in Figure 4.
buttons.

Figure 3 Menu

4. Auto Tuning Figure 4 Required bridging when the car top and pit
inspection not connected
Before the lift is run, auto tuning process must be
performed. The characteristic of motor is learned during 4.1.2 Car top and pit inspection connected
the auto tuning process. Since the auto tuning is If the auto tuning is performed as “car top and pit
performed with hand terminal, recall hand terminal key inspection connected”, from the parameter;
should be activated. ARCUBE unit should be energized “OPERATION MODE” “INSTALLATION MODE”
for performing of auto tuning. “WITH INSPECTION BOX”
must be chosen. The choice of this parameter is
➢ Connect the mains supply of unit. (L1, L2, L3, N, important. If it is set wrongly, 817, 818, 868 and 869
PE) signals will be ignored by ARCUBE. The required safety
circuit bridging must be as shown in Figure 5.
4.1 Auto Tuning Preparation There must not be bridge between 119B-120 and 111-
While performing autotune, the required bridging will be 113. In this step, if it is assumed that the doors are not
different depending on if car top and pit inspection is mounted, only the doors (120-130-135-140) will be
connected in the system or not. Therefore, it is so bridged.
important to choose the correct parameter from the menu.

“OPERATION MODE” parameter under “QUICK

INSTALLATION” must be definitely set correctly.
 ARCUBE Quick Installation Guide Version : V1.01

Figure 5 Required bridging when the car top and pit

inspection connected

The bridging should be only done during the first

installation. After the car top and pit inspection
terminals are connected, the bridges must be
removed!

4.2 Auto Tuning Parameter Settings 4.2.2 Motor type

Take the lift to recall mode by switching the recall key Motor type must be chosen correctly as asynchronous or
(SEE) to “1” position in the recall terminal located in the synchronous.
control panel. In this step, the motor can be moved by up
and down buttons (SEEU, SEED).

Figure 6 Recall terminal

After making the system prepared to auto tuning, the

required parametric settings must be done on LCD 4.2.3 Motor control type
screen. Motor control type must be chosen correctly as open
Turn on all the fuses on ARCUBE, then turn on “SMP” loop or closed loop.
switch over the distribution panel.
After the screen is displayed, press “ENT” button in
order to enter the menu. When you see “QUICK
INSTALLATION” screen, press “ENT” button one
more time and set the parameters as shown below step by
step according to your system.

4.2.1 Operation mode

This should be chosen correctly depending on if the car
top and pit inspection terminal is connected or not.

*Only closed loop option exists for the synchronous

motors.
 ARCUBE Quick Installation Guide Version : V1.01

4.2.4 Nominal car speed 4.2.9 Motor direction

This is the speed value what motor label shows. This parameter can be changed after completing auto
tuning if the direction of move is wrong.

4.2.5 Motor rpm

Motor revolution per minute (rpm) value must be entered
correctly as shown in the motor label.

4.2.10 High speed [Vmax]

This is the parameter which sets the max. speed the car
moves. The value of this parameter should be maximum
4.2.6 Motor frequency what the nominal motor speed is.
Motor frequency value must be entered correctly as
shown in the motor label.

4.2.11 Shaft position system

Shaft positioning system must be entered here correctly.
4.2.7 Motor current
Motor current value must be entered correctly as shown
in the motor label.

4.2.8 Motor voltage

Motor voltage value must be entered correctly as shown
in the motor label.
4.2.12 Number of floors
The floor number of the system must be entered here
correctly.
 ARCUBE Quick Installation Guide Version : V1.01

If the motor turns in a wrong direction when you press

down or up buttons: find “2.5: MOTOR DIRECTION”
parameter under “2-BASIC SETTINGS” title and
change the parameter. If it is chosen as “clockwise”,
choose “counter-clockwise”. If it is chosen as “counter-
clockwise”, choose “clockwise”.
If the car moves correctly in the recall mode, you can go
4.2.13 Start auto-tune on the following steps.
ARCUBE can perform auto tuning both with ropes and
without ropes. “START AUTO-TUNE” parameter Remove all the bridges between 110-140 terminals
must be entered correctly. in the safety circuit.

After this step, after car top and pit inspection

terminal mounting are completed, the parameters
must be corrected. The bridges must be removed.
After the magnetic switches and magnets are
mounted, the parameters must be corrected. The
bridges must be removed. Otherwise, the priority of
the person in the pit according to the person on the
car top, and the priority of the person on the car top
according to the person on the control panel will be
disappeared.

5. Preparations for Normal Operation

Save the parameters and exit by pressing “ESC” button.
Make all the other mechanical installations of elevator
4.3 Performing Auto Tuning system.
After completing the above steps, exit by pressing Make the inspection box wiring, pit box wiring and safety
“ESC” button. After the changes are being saved, it turns circuit wirings.
back to main menu and the below screen is come across. Up and down deceleration distance magnets should be
put 2 m away from the top and bottom door zone magnet
levels.
Make the installation of round magnets for SKSR1
magnetic switch 2 m away from bottom floor door zone
magnet level. Connect the cables of SKSR1 magnetic
switch to 100 and 817 terminals located on Fx-Cube
board.

Move the car to the bottom floor.

Car must be exactly at the bottom floor level.
Install round magnet with red color side above the
SKSR1 magnetic switch as deceleration distance.
Install the round magnet with black color side a little
Take the “SEE” key on ARCUBE to “1” position and above the red color magnet.
keep pressing up or down recall buttons until “MOTOR The distance between magnetic switch and magnets must
TUNE SUCCEED” screen is seen. After you see this be 1-2 cm.
message, save the values by pressing “ENT” button.
Then, try to move the car a little.
 ARCUBE Quick Installation Guide Version : V1.01

Make the installation of ribbon magnets for SML1 & SML2

door zone magnetic switches as shown the below figure. The
cables of magnetic switches must be connected ML1-MLO-
1000 and ML2-MLO-1000 terminals on Fx-Cube board
respectively.

Figure 7 Installation of bottom round magnets for

SKSR1

Make the installation of round magnets for SKSR2

magnetic switch 2 m away from top floor door zone
magnet level. Connect the cables of SKSR2 magnetic
switch to 100 and 818 terminals located on FX-Cube Figure 9 Installation of Magnets for SML1-SML2
board. door zone sensors
The required round magnets for up deceleration magnetic
Move the car to the bottom floor.
switch must be put according to the deceleration distance
Car must be exactly at the bottom floor level.
as told below.
Install the ribbon magnet opposite to the door zone
magnetic switches. The middle of the ribbon magnet
must be on a level with the middle of the magnetic
switches.
The distance between magnetic switches and magnet
must be 1-2 cm.
30 cm bar magnets must be fixed with screw or glue.
Repeat this installing operation at all floors.

6. Shaft Learning and Test Drive

In encoder car positioning systems, before going to
Figure 8 Installation of top round magnets for
normal running operation, ARCUBE monoblock lift
SKSR2
control unit must learn the shaft to learn the car position
Move the car to the top floor. and shaft information. So, check the magnetic switches
Car must be exactly at the top floor level. and magnet installation, then check the encoder
Install round magnet with red color side below the connections. After checking that they are completely
SKSR2 magnetic switch as deceleration distance. correct, perform the shaft learning operation as told
Install the round magnet with black color side a little below.
below the red color magnet.
The system shouldn’t be in inspection or recall mode in
The distance between magnetic switch and magnets must
order to perform shaft learning. Otherwise, there will be
be 1-2 cm.
given a warning message in the screen.
 ARCUBE Quick Installation Guide Version : V1.01

During the shaft learning, it is not important where the

car is at that time. The car will be moved to the bottom
floor with the half of the high speed. Then, it will learn
the shaft by moving to the top floor, then stops the
learning operation.

After starting the shaft learning operation, if you want to

cancel and stop this shaft learning process because of any
reason, you can press the emergency stop button or take
the system in inspection mode.

Figure 10 Shaft learning screen

While waiting in the main menu, press “RIGHT” button

until you see the screen shown in Figure-10. Then, start
shaft learning operation by pressing together “UP” and
“DOWN” buttons.

This operation may take some time depending of the

floor number of the elevator. ARCUBE screen shows in
detailed in which process the shaft learning operation is.

After ending of the shaft learning, the operation will be

ended with the “SHAFT LEARN SUCCEED” message.
It is enough to perform shaft learning operation 1 time for
each elevator shaft. Exit from the menu after this is
completed. Press “ENT” button to save the values
while exiting from the screen. Otherwise, the shaft
learning will not be valid, and it will be necessary to re-
perform this operation. The processes while doing shaft
learning are shown with the following figures.
 ARCUBE Quick Installation Guide Version : V1.01

It is necessary to be checked by giving calls if the elevator

is going to the target floors or not. While you see
“WAITS FOR CALL” message in the main menu, press
“RIGHT” button until you see the screen shown in
Figure-11. The number next to “CAR CALL SET”
expression shows which floor you want to give a call.
You can change the number with the UP and DOWN Binary,
direction arrows, then give a call to the floor you wanted.
For example, while it is written “CAR CALL SET: 3”,
if you press “ENT” button, the car will move to the 3rd
floor as if it gets a car call.

Inverted Gray,

Figure 11 Car call screen

and Inverted Binary
7. Call Settings

7.1 Car Calls

7.1.1 FX-Cube settings

FX-Cube is a board used in ARCUBE system to be used
for car calls. Each button inside the car is connected in options are existing. Select the correct parameter for your
parallel to this board. After connecting FX-Cube board to system over here. You may need to readjust “9.4:
ARCUBE CANBus line, after doing the software update GRAY/BINARY CODE START” parameter
from the menu, it is available to give car calls without depending on the display you used.
doing any other settings. Before going on with the
landing call settings, check that the car can be moved to The direction arrow outputs and out of service output on
all floors by giving the car calls. FX-Cube board can the board should be adjusted from the menu. 31,32,02
collect car calls up to max. 16 floors in parallel. outputs can be selected as normal and inverted inside
“9.3: FX-CUBE 31-32-02 OUTPUTS” parameter.
The display outputs should be adjust from the menu. Find Select the correct parameter for your system over here.
“9.2: FX-CUBE DISPLAY OUTPUTS” parameter
under “9: DISPLAY SETTINGS” parameter.
7-Segment,

Gray,
 ARCUBE Quick Installation Guide Version : V1.01

Figure 13 LOP learning disabled

In order to observe the learned floors from the menu, for

example, if 1st floor LOP is recognized to the system
correctly, LOP monitoring screen inside menu will show
“+” sign under “1” floor number. Otherwise, it means
that LOP learning operation is not successful. Press
7.2 Landing Calls “LEFT” button until you see the screen shown in Figure
14 while waiting in the main menu.
ARCUBE has features to work serial (CANBus) or
parallel installation in the landing calls. If the landing
calls are used to be in parallel, it is necessary to use MSP-
16_Exp board.

7.2.1 Serial installation

If the landing calls are used to be in serial installation, the
“2.6: LOP WIRING SYSTEM” parameter under “2:
BASIC SETTINGS” needs to be chosen as “SERIAL Figure 14 Learned LOP screen
WIRING” inside the menu. “2.7: COLLECTION
TYPE” parameter needs to be chosen according to your If the LOP board is used only as an indicator in the
system. Then, it is necessary to recognize the landing call landing (Not used as a call button), it is not necessary to
buttons to ARCUBE. Press “LEFT” button until you see perform this learning operation.
LOP learning screen. When you reach this screen, make
it “ENABLED” by pressing “ENT” button. 7.2.2 Parallel installation
MSP-16_Exp board is used when the landing call buttons
are connected directly in parallel. The calls are collected
up to 16 floors for single button in the landing, and up to
9 floors for double buttons in the landing. “2.6: LOP
WIRING SYSTEM” parameter under “2: BASIC
SETTINGS” parameter should be chosen as
“PARALLEL WIRING”. “2.7: COLLECTION
Figure 12 LOP learning enabled TYPE” parameter should be adjusted according to your
system.
Move the car to the bottom floor by giving car call to
perform LOP learning and keep pressed the landing call
button 5 seconds. When the LOP of that floor is learned,
the landing button led will be flashing with 1 second.
Move the car to the 2nd floor by giving car call and keep
pressed landing call button 5 seconds. In this way, after
making them learned for all floors, press again “LEFT”
button until you see LOP learning screen. When you
reach this screen, make it “DISABLED” by pressing
“ENT” button.

After landing button installation parameter is selected as

parallel installation, the display outputs of MSP-16_Exp
 ARCUBE Quick Installation Guide Version : V1.01

board should be adjusted from the menu. Find “9.1: Then, press together “UP” and “DOWN” buttons. The
MSP16-EXP DISPLAY OUTPUTS” parameter under versions inside SD card will be listed. You can pass
“9: DISPLAY SETTINGS” parameter. through the versions by direction arrows.
7-Segment, The latest software version is the one which has the latest
date. When you come to the version you want to update,
start update operation by pressing “ENT” button.
After the update operation is completed, the system will
be restarted.
ARCUBE peripherals have feature to be updated. If there
are some peripherals which are not connected to
Gray, “CANBus” line while doing installation, it is needed
again to perform update operation after connected them.
Otherwise, these peripherals will not work in the system.

Binary,

9. ARCUBE Peripherals
These peripherals are all the units working on CANBus
Inverted Gray, line. Each unit has its own address. After ARCUBE is
updated, the other peripherals are looked for, then
updated.

9.1 FX-Cube
This is an inspection board located on the car top. It
provides the communication between car and control
and Inverted Binary, panel. Also, it is used to get the car calls up to max. 16
floors in parallel.

9.2 MSP-16_Exp
It is a landing call button board used in parallel
installation systems. It can be used up to max. 16 floors
as well. It is used up to 16 floors in the case of using
options are existing. Select the correct parameter for your
single button at the floors to get the landing calls. It is
system over here. You may need to readjust “9.4:
used up to 9 floors in the case of using double button at
GRAY/BINARY CODE START” parameter
the floors to get the landing calls.
depending on the display you used.
9.3 ENCA
8. Software Update It is the board for encoder connection used in
Continue on the main menu by pressing “RIGHT” button synchronous (Gearless) machines.
until you see the below screen.
 ARCUBE Quick Installation Guide Version : V1.01

9.4 ENCI 10.2 Bypass Socket

It is the board for encoder connection used in These sockets are used in the case of the door safety chain
asynchronous (Geared) machines. needs to be bridged for the maintenance.

9.5 BC-BUT
It is the board without indicator used to take the landing
calls serially over CANBus line.

9.6 BC-D2X
It is the board with 2 parts dotmatrix indicator used to
take the landing calls serially over CANBus line.
It can be used inside the car as an indicator or in the Figure 15 Bypass Socket
landing as an indicator and call button.
Each of 4 different sockets can bridge only one part of
9.7 BC-D3X the door safety chain at the same time.
It is the board with 3 parts dotmatrix indicator used to
1. No bridge in door safety chain. Normal operation.
take the landing calls serially over CANBus line.
It can be used inside the car as an indicator or in the 2.“120-130” is bridged. Landing door closed contacts in
landing as an indicator and call button. semi-automatic doors.

9.8 BC-LCD10555 3. “130-135” is bridged. Landing door lock contacts in

It is the board with red, green, blue component of LCD full automatic doors. Retiring cam contacts (landing door
(RGB) used to take the landing calls serially over locks) in semi automatic doors.
CANBus line.
It can be used inside the car as an indicator or in the 4. “135-140” is bridged. Car door contact.
landing as an indicator and call button.
10.3 Inspection Hand Terminals
9.9 FX-Cube-S Inspection hand terminals located on the car top and in
This is a serial inspection board located on the car top. It the pit have priority over located on the control panel.
provides the communication between car and control Also, on the inspection hand terminals the “run” buttons
panel. It must be used with the CPC board for car calls. exist with the move direction buttons. Both “run” and
“direction” buttons are pressed together in order to move
9.10 CPC in inspection mode. If the lift is taken to inspection mode
from the pit or from the car top, recall hand terminal
Car panel controller board. It is used for car calls (Socket)
located on the control panel will not be functioning. If
and it supports up to 16 floors in ARCUBE system.
both pit and car top inspection terminals are taken to the
inspection mode, both the “run” and “direction” buttons
10. General Descriptions need to be pressed together to be able to move the car.

10.1 Clearing of Permanent Errors 10.4 Back to Normal Operation from Pit
To clear the permanent error on ARCUBE, while waiting Inspection
at the main menu, press “RIGHT” button until you see When the system is taken to the inspection mode from
“PERMANENT ERROR” expression. Then, clear the the pit inspection terminal, when it turns back to normal
permanent error by pressing “UP” and “DOWN” mode, the system must be continued to normal operation
buttons together. Take the inspection mode and back to only after a procedure is applied.
normal mode again with the inspection hand terminal.
There are 2 different options for this:
 ARCUBE Quick Installation Guide Version : V1.01

a) It is necessary to activate the reset key. All still get an error, the door contacts and 140 signal on the
inspection/recall signals (868,869,870) must be active controller board needs to be checked.
which shows normal operation. All the safety circuit
signals (120, 130, 140) must be active. In this case, when ➢ H4: CAR CAN’T HOLD. PLEASE CHECK
reset key input (IPR) on the pit board is activated, the MOTOR PARAMETERS
system will turn to normal mode. During the auto tuning, if motor turns more than a certain
value, this error is raised. The motor parameters need to
b) Another option for back to normal operation from pit be checked.
inspection, while all inspection/recall signals
(868,869,870) are in normal mode and all doors are ➢ H5: BOTH LIMIT SWITCHES UP&DOWN
closed (120, 130, 140 signals are active), apply the ARE OPEN
following procedure at the lowest landing call button: “3 If both limit switches have OFF position at the same time,
x short press → 1 second wait → 3 x short press → 1 this error is raised.
second wait → 3 x short press”. If the reset is successful, Under normal circumstances, one of the limit switches
the button led will start flashing and the system will turn can be OFF. At least one of them must be at ON position.
to normal mode. If car is at the bottom floor, 818 is ON. If car is at the top
floor, 817 is ON. Magnetic switches, magnets and their
‼ NOTE: For duplex lifts only option a) is allowed. put in order need to be checked.
An electrical key operated switch shall be provided
on the lowest landing for each lift separately. ➢ H6: TOP LIMIT SWITCH CUTS OFF WHILE
RUNNING DOWN
818 magnets are used at the top floor and 818 signal can
11. Error Codes, Possible Reasons and
turn to OFF position only while going in the up direction.
Solutions
The signal can’t turn to OFF position while going down.
➢ H1: FAIL TO LOCK DOOR. 140 SIGNAL IS If this occurs, this error is raised.
MISSED You should be sure that the red and white side of the
After door close command, if 140 signal is still OFF round magnets are put in order correctly.
within the value inside “7.9: DELAY BEFORE DOOR
CLOSING RETRY” parameter, this error is raised. ➢ H7: BOTTOM LIMIT SWITCH CUTS OFF
WHILE RUNNING UP
The time value should be increased if it is entered so low.
Safety circuit needs to be checked. 817 magnets are used at the bottom floor and 817 signal
can turn to OFF position only while going in the down
➢ H2: FLOOR TO FLOOR MAX TRAVEL TIME direction. The signal can’t turn to OFF position while
ELAPSED going up. If this occurs, this error is raised.
This error is raised if the car couldn’t reach to a new floor You should be sure that the red and white side of the
within the time value inside “2.8: MAXIMUM round magnets are put in order correctly.
TRAVEL TIME BETWEEN FLOORS” parameter.
The time value should be increased if it is entered so low. ➢ H8: LOW DC BUS VOLTAGE
If the value is enough, ML1-ML2 signals need to be If the mains supply is lower than the working voltage,
checked while car is moving. this error is raised. Check the mains supply from L1, L2,
L3 inputs.
➢ H3: DOOR IS NOT CLOSED FOR A LONG
TIME ➢ H9: HIGH DC BUS VOLTAGE
If the door couldn’t be closed (140 signal is OFF) within This error is raised if DC-bus voltage is higher than the
the time value inside “7.7: DOOR OPEN ERROR” limit voltage. When the mains supply is increased upper
parameter, this error is raised and the system goes to out than a value, this error is raised.
of service. This should be set enough in order not to get Check the mains supply from L1, L2, L3 inputs. Phase to
error unnecessarily. Although the doors are closed, if you phase voltage shouldn’t be more than 440V. The
connections of brake resistor need to be checked.
 ARCUBE Quick Installation Guide Version : V1.01

➢ H10: KRC CHECK BACK ERROR ➢ H17: PTC SIGNAL OPEN. MOTOR OVER
The position of brake is monitored over KRC input. KRC HEATED
signal on ARCUBE needs to be checked. While the car If the motor PTC value is above the threshold level, this
is in standstill position, it should be 24V. When the error is raised.
moving starts, the signal should be cut. When “5.24: PTC TEMPERATURE
MONITORING” parameter in the menu is set as
➢ H11: ML1 & ML2 SIGNALS SHORT CIRCUIT “ENABLED”, PTC circuit should be checked. By this
TO EACH OTHER. way, the component which opens the serial PTC circuit
ML1 and ML2 signals must be ON with a small should be found.
difference of a time value each other. It is not allowed to
be ON or OFF at the same time. If this case occurs, this ➢ H18: DIPSWITCH CONFIGURATION ERROR
error is raised. Get contact to ARKEL when you across this error.
The distance of magnetic switches needs to be checked
and it should be 5 cm. The distance from magnetic switch ➢ H19: SAME GROUP ID NAME USED ON
to door zone ribbon magnet should be 1-2 cm. The CONTROLLERS
common of magnetic switches should be connected to This error is raised when the ID number of the elevators
MLO. ML1 and ML2 order needs to be checked. in the group are entered as the same in the parameter
menu.
➢ H12: DOOR BRIDGING RELAYS SR1 & SR3 “2.21: GROUP IDENTITY” parameter inside menu
DONT PICK UP should be selected correctly. If one is selected as
ML1-ML2 should be checked. Controller-A, other one should be Controller-B.

➢ H13: DOOR BRIDGING RELAYS SR1 or SR3 ➢ H21: DRIVE OVER CURRENT ERROR
DONT DROP This error is raised when the current value is over the
ML1-ML2 should be checked. nominal current value.
The power of device may be selected as low according to
➢ H14: DOOR BRIDGING DISABLED BUT 140P the motor. It should be checked that the capacity of
SIGNAL IS STILL EXIST device is available for motor. If this error is raised in open
This error is raised if 140P signal is still ON after the door loop, “5.17 MOTOR V/F MIDDLE VOLTAGE” and
bridging is terminated. “5.19: MOTOR V/F MINIMUM VOLTAGE”
Be sure that there is no bridge in the safety circuit. The parameters calculated during autotune can be adjusted
connections must be done correctly as shown in the correctly. If it works in open loop correctly, but it is not
electrical diagram. working in closed loop correctly, there may be a problem
about the encoder. Encoder direction, its connections, its
➢ H15: L1, L2, L3 MAINS POWER SUPPLY supply and mounting need to be checked.
FAILURE
If it couldn’t be read the required voltage from L1-L2-L3 ➢ H22: SERVICE TIME OVERFLOW
inputs, this error is raised.
If “2.39 MAINTENANCE TIME CONTROL”
Phase to Phase AC voltages should be measured directly
parameter is selected as “ENABLED”, after this time is
on the device. If this error is still given although each
over “2.40 MAINTENANCE TIME” parameter should
measurement is correct, the device may be broken down.
be increased. The date should be rearranged. (dd/mm/yy
hh:mm). It is a permanent error and permanent error
➢ H16: MOTOR CAN NOT SPIN IN
clearing procedure must be applied as told in 11.1
EVACUATION MODE
numbered title. Otherwise, the elevator will be blocked.
This error is raised when the motor couldn’t be moved
during evacuation.
➢ H23: OVER SPEED ERROR
UPS power must be enough. It should be checked the
If car speed value is above the nominal value, this error
batteries are full.
is raised.
 ARCUBE Quick Installation Guide Version : V1.01

Encoder connections should be checked. Motor ➢ H28: DOOR SAFETY CIRCUITS ARE
parameters should be checked. BRIDGED.
Load balance of the elevator should be correct. The load “DOOR OPEN” relay is activated by the controller when
balance should be checked by adding the half load inside the car stops at the floor level. If safety circuit (130-140)
the car. is not cut after this relay is activated, this error is raised.
“6: PID SETTINGS” parameters inside menu, Speed- It is a permanent error and permanent error clearing
PID gains parameters may be adjusted. procedure must be applied as told in 11.1 numbered title.
The safety circuit should be checked. While the car is Otherwise, the elevator will be blocked.
moving, if the safety circuit is suddenly OFF, the car may The safety circuit needs to be checked. When the doors
be speed-up. are opened, it should be observed that the safety circuit
signals are cut.
➢ H24: UCM DETECTION ERROR
While the car is waiting at the floor level and its doors ➢ H29: LOW SPEED ERROR
are open, if it goes out of the door zone magnet, this error If the car speed is lower than the nominal value, this error
is raised. ML1-ML2 magnetic switches need to be is raised.
checked. It is a permanent error and permanent error The motor can’t reach the desired speed, motor
clearing procedure must be applied as told in 11.1 parameters and encoder connections need to be checked.
numbered title. Otherwise, the elevator will be blocked. The load balance should be checked by adding half load
inside the car.
➢ H25: EN SIGNAL IS NOT EXIST “6: PID SETTINGS” parameters inside menu, speed
In the systems which have synchronous motor, while the PID gains need to be adjusted.
motor starts moving, if "EN" signal doesn’t turn to ON In asynchronous machines, if there is no error with the
position, this error is raised. open loop operation, encoder and ENCI board
After the move command, “EN” input on ARCUBE connections need to be checked.
should be 24V. While stopping, that signal should be cut.
➢ H30: ML1, ML2 SIGNAL SEQUENCE IN
➢ H26: BRAKE CHECK BACK ERROR REVERSE.
When motor brake is in the stop position, if there isn’t While the car is moving in the up direction, if firstly ML1
24V signal on the input, and if there is still 24V signal signal is activated, this error is raised. While the car is
when the moving starts this error is raised. In the moving in the down direction, if firstly ML2 signal is
synchronous motors, brake microswitches are monitored activated, this error is raised.
over ARCUBE. When “5.23: MECHANICAL BRAKE The connections of magnetic switches need to be
MONITORING” parameter is selected as checked. It is a permanent error and permanent error
“ENABLED”, when the car stops, there should be 24V clearing procedure must be applied as told in 11.1
signal on the monitoring input. While the car is moving, numbered title. Otherwise, the elevator will be blocked.
the signal needs to be cut. When the same error is
repeated 2 times, it turns to permanent error and ➢ H31: COUNTED DOOR ZONE NUMBER IS
WRONG.
permanent error clearing procedure must be applied as
told in 11.1 numbered title. Otherwise, the elevator will During the shaft learning, if the number of ribbon
be blocked. magnets inside the shaft is not the same as the number of
Brake microswitch connections should be checked. floor parameter, this error is raised.
“2.3: NUMBER OF FLOORS” parameter should be
➢ H27: DC BUS VOLTAGE EXCEEDED checked.
CRITICAL LEVEL The number of 30cm ribbon magnets inside the shaft
When the DC bus level reaches to the critical values, this should be checked.
error is raised. L1, L2, L3 mains supply needs to be
checked. Brake resistor and its connections need to be
checked.
 ARCUBE Quick Installation Guide Version : V1.01

➢ H32: 817/818 SWITCH ACTIVATED IN ➢ H39: MOTOR ENCODER DIRECTION

WRONG DIRECTION WRONG
While the car is moving in the up direction, if 817 signal When the encoder connections are done reversely, this
turns to OFF position from ON position, or while the car error is raised. The encoder direction from the menu
is moving in the down direction, if 818 signal turns to needs to be changed.
OFF position from ON position, this error is raised. “For the synchronous machines, when the encoder
If this error is triggered during the up direction move, 817 direction is changed, a new autotune process needs to be
needs to be checked. If this error is triggered during the performed.”
down direction move, 818 needs to be checked.
There may be cut or short circuit in 817,818 signals. ➢ H40: FIRMWARE OF MDC IS INVALID
There may be problem with 817,818 connection cables. MDC firmware needs to be updated.
The motor direction needs to be checked by giving move
in the up and down in the inspection mode. ➢ H41: NO COMMUNICATION WITH FX-
CUBE. CHECK CONNECTION AND
➢ H33: SHAFT ENCODER DIRECTION FIRMWARE
REVERSE. When the device couldn’t communication with the car
Shaft encoder connections need to be checked. top Fx-Cube board, this error is raised. The firmware of
FX-Cube needs to be updated.
➢ H34: NO ENCODER SIGNAL. During the installation, if the inspection box is not
Encoder connections need to be checked. connected, operation mode parameter should be selected
correctly.
➢ H35: SPEED GOVERNOR MONITORING
ERROR ➢ H42: NO COMMUNICATION WITH ENCA
While the position of overspeed governor is monitored ENCODER BOARD
over the normally closed contact on ARCUBE, if an When the device couldn’t communicate with ENCA
unexpected signal position is detected, this error is raised. board, this error is raised.
When “2.10: OSG COIL CONTROL” parameter is The cable between ENCA and ARCUBE needs to be
selected as “ENABLED”, “SGC” monitor input needs to checked.
be checked. While the car is moving, there shouldn’t be The leds on ENCA board should be changing their
signal over here. While it is in standstill position, there position for a correct working operation.
should be 24V. There may be a problem with the selected encoder type
from the menu, or with the encoder supply.
➢ H36: IPM ERROR, TRANSISTOR SHORT
CIRCUIT ➢ H43: SERIAL CONNECTION ERROR WITH
There may be a short circuit in the power unit inside ABSOLUTE ENCODER
motor driver. When the car stops suddenly, this error may The connection between encoder and encoder board need
be given. The device may be a problem with the device. to be checked. Selected encoder type from the menu
needs to be checked.
➢ H37: IPM ERROR, DRIVE SUPPLY UNDER
VOLTAGE ➢ H44: SERIAL CONNECTION ERROR WITH
There may be a problem with the IPM supply circuit MDC
inside the motor driver. When the communication cable between MDC and LCB
doesn’t exist, or the cable is disconnected, this error is
➢ H38: IPM ERROR, IPM OVER HEATED raised. The communication cable should be checked.
When the temperature of power unit inside the motor
driver is increased too much, this error is raised. Be sure ➢ H45: L1, L2, L3 PHASE ORDER FAILURE
that the device is selected correctly according to the When “2.32: PHASE ORDER CONTROL” parameter
motor. from the menu is selected as “ENABLED”, if there is a
 ARCUBE Quick Installation Guide Version : V1.01

problem with the phase sequence, this error is raised. L1 be set correctly. If the limit switches are not used, the
or L3 phases need to be replaced with L2 phase. parameters should be selected as “NOT USED”. Or limit
switch connections should be done correctly.
➢ H46: LOW MOTOR CURRENT
When the motor current is lower than the nominal value, ➢ H52: DOOR CONTACTS BRIDGED
this error is raised. If “7.25: DOOR CONTACTS BRIDGE CONTROL”
Motor terminals may be open circuit. There may be a parameter is selected as “ENABLED”, there is a test to
problem with the motor windings. 3phase windings and detect the short circuit of the door contacts. During this
earth need to be checked. There should be the same test, if there is an unexpected case occurred, this error is
resistance value between the phase windings. There raised. Door type and safety circuit connections need to
should be high resistance between each phase windings be checked.
and earth.
➢ H53: BYPASS SOCKET CONNECTION
➢ H47: 3-PHASE DETECTED IN MONO-PHASE WRONG
MODE If “7.26: DOOR BY-PASSING SOCKET” parameter
When “2.33: MONO PHASE REDUCED SPEED is selected as “ENABLED”, when the bypass socket on
MODE” parameter is selected as “ENABLED”, if LCB board has a problem, the cable is connected to a
3phase is connected to the device input, this error is wrong place or none of cables are connected, this error is
raised. When the 3phase input is connected to the device, raised.
this parameter should be set as “DISABLED”. Normally, there should be bridge cable only NORMAL
labelled bypass socket. Other parts should be empty.
➢ H48: NUMBER OF FLOORS OF ALL LIFTS IN
THE GROUP MUST BE SAME. ➢ H54: MAXIMUM ALLOWED SPEED
If “2.3: NUMBER OF FLOOR" parameter of the EXCEEDED WITH BRIDGED DOOR
devices exist in the group operation is not entered as the While doing door pre-opening or re-leveling, if the car
same, this error is raised. speed is more than the value which is entered inside
When the elevators which have different number of “7.27: BRIDGED DOOR ALLOWED MAX SPEED”
floors, number of floor parameter should be set the same, parameter, this error is raised.
the parameter of missing floor from top or bottom
(“2.22” and “2.23”) should be adjusted correctly. ➢ H55: REACHED DIRECTION CHANGING
LIMIT
➢ H49: DOOR BRIDGING ENABLED BUT 140P If the "2.41: DIRECTION CHANGING LIMIT"
SIGNAL IS NOT EXIST parameter is set to a value other than 0, it gives this error
SR1 and SR3 relays activated by ML1 and ML2 signals when the number of direction changes reaches the
need to be checked. entered value. To clear the error, you must enter the
statistics screen and reset the number of direction
➢ H50: EARTHQUAKE SENSOR ACTIVATED changes by pressing the ENTER key while on "1.
If the earthquake input (DEP) is active, this error is DIRECTION CHANGING NUMBER". This error is a
raised. permanent error, you should also delete the permanent
The assigned DEP input from programmable inputs error after the statistics resetting.
should be checked. It is a permanent error and permanent
error clearing procedure must be applied as told in 11.1 ➢ H56: SHAFT INPUT DETECTED
numbered title. Otherwise, the elevator will be blocked. If the "2.30: SHAFT INPUT PROTECTION"
parameter is set to "ENABLED", it gives this error when
➢ H51: DOOR LIMIT SWITCH FAULT "(SPRn) SHAFT ENTRY PROTECTION FLOOR-
If “7.24: DOOR LIMIT SWITCHES” parameter is n" signal is received from one of the floors other than the
selected as “DOOR OPEN AND CLOSE LIMITS floor where the car is located. This error is a permanent
CONNECTED”, when the door limit switches don’t error. You should clear the permanent error.
work correctly, this error is raised. The parameter should
 ARCUBE Quick Installation Guide Version : V1.01

➢ H57: 120 WAS OFF DURING MOVEMENT

If the 120 signal is off while the car is moving, this error
will occur.

➢ H58: 130 WAS OFF DURING MOVEMENT

If the 130 signal is off while the car is moving, this error
will occur.

➢ H59: 135 WAS OFF DURING MOVEMENT

If the 135 signal is off while the car is moving, this error
will occur. (Except for door preopening and releveling.)

➢ H60: 140 WAS OFF DURING MOVEMENT

If the 140 signal is off while the car is moving, this error
will occur. (Except for door preopening and releveling.)

➢ H61: 140P WAS OFF DURING MOVEMENT

If the 140P signal is off while the car is moving, this
error will occur.

➢ H62: INSTALLATION ACTIVATION

REQUIRED
Installation activation of ARCUBE must be performed
one-time. If you don’t it, the lift gives this error after 1
hour when it is in normal operation. This error will not
occur on inspection or recall mode.