Application Note: Powerflex 753 Fault Codes 01 May 2018
Application Note: Powerflex 753 Fault Codes 01 May 2018
Application Note: Powerflex 753 Fault Codes 01 May 2018
Version 001
01 May 2018
Page 1 of 1
Troubleshooting Chapter 6
Drive Fault and Alarm Table 10 contains a list of drive-specific faults and alarms and includes the
following information:
Descriptions
• The fault or alarm type
• The action that is taken when the drive faults
• The parameter that is used to configure the fault or alarm (if applicable)
• A description and action (where applicable)
The faults and alarms that are listed in Table 10 only apply to non-Integrated
Motion applications. See Table 39 on page 527 for a list of Integrated Motion
faults.
24 Decel Inhibit Configurable 409 [Dec Inhibit Actn] The drive is not following a commanded deceleration because it is
attempting to limit the bus voltage.
For high inertia loads, set P621 [Slip RPM at FLA] to 0 (V/Hz and SVC
modes only).
25 OverSpeed Limit Resettable Fault Coast Y The motor operating speed exceeds the limit set by the maximum
speed setting P524 [Overspeed Limit]. For forward motor rotation,
this limit is P520 [Max Fwd Speed] + P524 [Overspeed Limit]. For
reverse motor rotation, this limit is P521 [Max Rev Speed] - P524
[Overspeed Limit]. When flux vector control modes are selected in P35
[Motor Ctrl Mode], P131 [Active Vel Fdbk] determines the motor
operating speed. For all other non-flux vector control modes, P1
[Output Frequency] determines the motor operating speed.
141 Autn Enc Angle Resettable Fault Coast P78 [Encdrlss AngComp] is out of range.
142 Autn Spd Rstrct Resettable Fault Coast Frequency limit settings are preventing the drive from reaching a
suitable speed during an Inertia Tune test.
143 Autotune CurReg Resettable Fault Coast Calculated values for P96 [VCL Cur Reg Kp] and/or P97 [VCL Cur Reg
Ki] are out of range.
144 Autotune Inertia Resettable Fault Coast Results from the Inertia Tune test out of range for P76 [Total Inertia].
145 Autotune Travel Resettable Fault Coast When P77 [Inertia Test Lmt] is set, the Inertia Tune test was prevented
from reaching a suitable speed to run the test.
152 No Stop Source Resettable Fault Coast Last stop source has been removed.
155 Bipolar Conflict Alarm 2 P308 [Direction Mode] is set to 1 “Bipolar” or 2 “Rev Disable” and one
or more digital inputs is enabled for direction control.
157 DigIn Cfg B Alarm 2 Digital input conflict. Input functions that cannot exist
simultaneously have been selected (for example run and start).
Correct Digital Input configuration.
Digital Input combinations marked “•” cause an alarm.
DI Jog 2 Forward
DI Jog 1 Forward
DI Jog 2 Reverse
DI Jog 1 Reverse
DI Fwd Reverse
DI Run Reverse
DI Manual Ctrl
DI Speed Sel 2
DI Speed Sel 1
DI Speed Sel 0
DI Clear Fault
DI Coast Stop
DI HOA Start
DI Aux Fault
DI Decel 2
DI Accel 2
DI Jog 2
DI Jog 1
DI Start
DI Stop
DI Run
DI Stop
DI Coast Stop
DI Cur Lmt Stop
DI Aux Fault • •
DI Clear Fault •
DI HOA Start • • • • • • • • • •
DI Start • • • • • • • • •
DI Run • • • • • • • •
DI Run Forward • • • • • •
DI Run Reverse • • • • • •
DI Jog 1 • • • • • •
DI Jog 1 Forward • • • • • •
DI Jog 1 Reverse • • • • • •
DI Jog 2 • • • • • •
DI Jog 2 Forward • • • • • •
DI Jog 2 Reverse • • • • • •
DI Fwd Reverse • • • • • •
DI Accel 2
DI Decel 2
DI Manual Ctrl
DI Speed Sel 0
DI Speed Sel 1
DI Speed Sel 2
DI Stop Mode B
DI Jog 2 Forward
DI Jog 1 Forward
DI Jog 2 Reverse
DI Jog 1 Reverse
DI Fwd Reverse
DI Run Reverse
DI Manual Ctrl
DI Speed Sel 2
DI Speed Sel 1
DI Speed Sel 0
DI Clear Fault
DI Coast Stop
DI HOA Start
DI Aux Fault
DI Decel 2
DI Accel 2
DI Jog 2
DI Jog 1
DI Start
DI Stop
DI Run
DI Stop • • • • • • • • • • • • • • • • • • • •
DI Coast Stop • • • • • • • • • • • • • • • • • • • •
DI Cur Lmt Stop • • • • • • • • • • • • • • • • • • • •
DI Aux Fault • • • • • • • • • • • • • • • • • • • • • •
DI Clear Fault • • • • • • • • • • • • • • • • • •
DI HOA Start • • • • • • • • • • • •
DI Start • • • • • • • • • • • •
DI Run • • • • • • • • • • • • • •
DI Run Forward • • • • • • • • • • • • • • • •
DI Run Reverse • • • • • • • • • • • • • • • •
DI Jog 1 • • • • • • • • • • •
DI Jog 1 Forward • • • • • • • • • • • • • • • •
DI Jog 1 Reverse • • • • • • • • • • • • • • • •
DI Jog 2 • • • • • • • • • • •
DI Jog 2 Forward • • • • • • • • • • • • • • • •
DI Jog 2 Reverse • • • • • • • • • • • • • • • •
DI Fwd Reverse • • • • • • • • • • • • • • • •
DI Accel 2 • • • • • • • • • • • • • • • • • • • • •
DI Decel 2 • • • • • • • • • • • • • • • • • • • • •
DI Manual Ctrl • • • • • • • • • • • • • • • • • •
DI Speed Sel 0 • • • • • • • • • • • • • • • • • • • • • •
DI Speed Sel 1 • • • • • • • • • • • • • • • • • • • • • •
DI Speed Sel 2 • • • • • • • • • • • • • • • • • • • • • •
DI Stop Mode B
161 Sleep Config Alarm 2 There is a Sleep/Wake configuration error. With Sleep Wake Mode =
Direct, possible causes include:
Drive is stopped and Wake Level < Sleep Level.
Stop=CF, Run, Run Fwd, or Run Rev is not configured in Digital Input
functions.
162 Waking Alarm 1 The Wake timer is counting toward a value that starts the drive.
168 HeatSinkUnderTmp Resettable Fault Heatsink temperature sensor is reporting a value below -18.7 °C (-
1.66 °F) or the sensor feedback circuit is open.
See P943 [Drive Temp Pct] and/or P944 [Drive Temp C].
169 PWM Freq Reduced Alarm 1 The PWM Frequency has been reduced from the value set in P38
[PWM Frequency] due to excessive IGBT junction temperatures.
See also P420 [Drive OL Mode].
170 CurLimit Reduced Alarm 1 The current limit value has been reduced from the value set in
[Current Limit n] due to excessive IGBT junction temperatures or P940
[Drive OL Count] = 95 %.
See also P420 [Drive OL Mode].
357 In Vlt Imbal L12 Alarm 1 There is an input line voltage imbalance between parallel converters
358 In Vlt Imbal L23 in the AC lines indicated that is greater than 5 % of the converter rated
359 In Vlt Imbal L31 voltage.
360 N-1 See Manual Resettable Fault Coast The number of active inverters has been reduced from the original
parallel configuration.
See N-1 and Re-Rate Functions on page 337.
361 Rerate See Manual Resettable Fault Coast The drive rating has changed from the original parallel configuration.
See N-1 and Re-Rate Functions on page 337.
362 Cnv/Inv Mismatch Alarm 2 There is a voltage class mismatch between the installed parallel
inverters and converters.
363 CBP/Inv Mismatch Alarm 2 There is a voltage class mismatch between the installed parallel
inverters and common DC bus precharge units.
364 CBP Num Mismatch Alarm 2 The number of active inverters and active common DC bus precharge
units does not match.
365 Zero Cnv/Prechrg Alarm 2 No converter or common DC bus precharge unit exists.
366 Cnv Num Mismatch Alarm 2 The number of active inverters and active converters does not match.
371 P1 Comm Loss Resettable Fault Coast A communications fault has occurred between the main control board
372 P2 Comm Loss and the DC precharge control board on the common DC bus precharge
unit n.
380 PWM FPGA Overrun Alarm 1 The time limit on the PWM write to the FPGA was exceeded.
900 900 Automatic Drive Coast Critical input exception.
Reset Contact technical support.
901 Machine Check Automatic Drive Coast Internal error.
Reset Replace the main control board.
902 Data Storage Error Automatic Drive Coast Cache memory corrupt.
Reset Replace the main control board.
903 Instruction Storage Error Automatic Drive Coast Cache memory corrupt.
Reset Replace the main control board.
905 Alignment Error Automatic Drive Coast Pointer is pointing to a non-boundary member.
Reset Obtain test points and check grounding.
906 Program Error Automatic Drive Coast Bad memory read.
Reset Check grounding or replace the main control board.
IMPORTANT A module installed in a port generate fault and alarm event numbers 3000…13999. See Fault and Alarm Display Codes on
page 308 for an explanation. For event numbers that fall from 13000 to 13999, refer to the PowerFlex 755 Drive Embedded
EtherNet/IP Adapter User Manual, publication 750COM-UM001 for descriptions.
Inverter (Port 10) Faults and Table 12 contains a list of Inverter-specific faults and alarms, the type of fault or
alarm, the action that is taken when the drive faults, the parameter that is used to
Alarms (Frame 8 and Larger) configure the fault or alarm (if applicable), and a description and action (where
applicable). These faults and alarms only apply to Frame 8 drives and larger.
• Verify that the fiber optic cables are properly connected to the
transceivers.
• Verify that the transceivers are properly seated in the ports.
• Verify that the fiber optic cable is not cracked or broken.
• Verify that power is applied to the fiber optic interface board and
power layer interface board.
10102 I1 Thermal Const Non-Reset Coast The thermal model data sent to the power layer interface board is
10202 I2 Thermal Const Fault incorrect.
10302 I3 Thermal Const • Verify that the inverter is the correct rating for the drive.
• Compare the firmware revisions of the power layer interface and
control board for compatibility.
• If necessary, reflash the application firmware in control board.
10103 I1 HSFan Slow Alarm 1 The inverter heatsink fan is running below normal operating speed.
10203 I2 HSFan Slow • Verify the actual fan speed in [In HSFan Speed] (Port 10).
10303 I3 HSFan Slow • Check for debris in the fan. If necessary, clean the fan and housing.
• Check for noise at the fan, indicating motor bearing failure.
• Verify that the fan power and feedback connections are not loose or
disconnected.
• Replace the fan, if necessary.
Converter (Port 11) Faults Table 13 contains a list of Converter-specific faults and alarms, the type of fault
or alarm, the action that is taken when the drive faults, the parameter that is used
and Alarms (Frame 8 and to configure the fault or alarm (if applicable), and a description and action (where
Larger) applicable). These faults and alarms only apply to Frame 8 drives and larger.
• Verify that the fiber optic cables are properly connected to the
transceivers.
• Verify that the transceivers are properly seated in the ports.
• Verify that the fiber optic cable is not cracked or broken.
• Verify that power is applied to the fiber optic interface board, gate
firing board, and power layer interface board. If necessary, replace
the fiber optic interface, gate firing board, and/or power layer
interface board.
11143 C1 Firmware Flt Non-Reset Coast A firmware fault has occurred.
11243 C2 Firmware Flt Fault • Reset the drive. If this fault persists, replace the converter gate firing
11343 C3 Firmware Flt board.
11144 C1 DC Bus Open Non-Reset Coast The DC bus voltage did not rise above 12V (for 400V class drives) or 20V
11244 C2 DC Bus Open Fault (for 600V class drives) as the SCRs began to ramp on. In this case, the
11344 C3 DC Bus Open converter tries to turn on the SCRs for approximately 10 seconds before
issuing this fault. Event 101/201 “Cn Precharge” is issued following the
first retry.
• Verify that the current transducers have not all failed. If necessary,
replace all three current transducers.
• Verify that the DC link inductor has not failed. If necessary, replace
the DC link choke.
• Verify that the converter line and DC bus wiring is connected.
• Verify that the capacitor bank is properly installed and connected.
11145 C1 DC Bus Short Non-Reset Coast The peak current has exceeded 150 % of the converter rating during the
11245 C2 DC Bus Short Fault precharge sequence. Peak charging current is normally limited to 50 %
11345 C3 DC Bus Short of the converter rating.
• Check for a DC bus short, internally and externally.
• Verify that the wiring harness to P10 on the converter gate firing
board is connected and not damaged. Replace the harness as
necessary.
• Verify that the capacitor bank is properly installed and connected.
• Check for an IGBT short and replace as necessary.
11146 C1 CT Harness Non-Reset Coast A current transducer (CT) wiring harness connection loss has been
11246 C2 CT Harness Fault detected.
11346 C3 CT Harness • Verify that the CT wiring harness is not damaged and is connected to
P6 on the converter gate firing board. Replace the wiring harness if
necessary.
• If this problem persists, replace the converter gate firing board.
11147 C1 LFuse Harness Non-Reset Coast A line-fuse wiring harness connection loss has been detected.
11247 C2 LFuse Harness Fault • Verify that the line fuse wiring harness is not damaged and is
11347 C3 LFuse Harness connected to P7 on the converter gate firing board. Replace the
wiring harness if necessary.
• If this problem persists, replace the converter gate firing board.
Precharge (Port 11) Faults Table 14 contains a list of Precharge-specific faults and alarms, the type of fault or
alarm, the action that is taken when the drive faults, the parameter that is used to
and Alarms (Frame 8 and configure the fault or alarm (if applicable), and a description and action (where
Larger) applicable). These faults and alarms only apply to Frame 8 drives and larger.
11133 P1 MCS Closed Resettable Coast The voltage across the molded case switch (MCS) when it was closed
11233 P2 MCS Closed Fault exceeded 10V.
11333 P3 MCS Closed
• Verify that the fiber optic cables are properly connected to the
transceivers.
• Verify that the transceivers are properly seated in the ports.
• Verify that the fiber optic cable is not cracked or broken.
• Verify that power is applied to the fiber optic interface board, gate
firing board, and power layer interface board. If necessary, replace
the fiber optic interface, gate firing board, and/or power layer
interface board.
11143 P1 Firmware Flt Non-Reset Coast A firmware fault has occurred.
11243 P2 Firmware Flt Fault • Reset the drive. If this fault persists, replace the converter gate firing
11343 P3 Firmware Flt board.
11145 P1 DC Bus Short Non-Reset Coast The peak current has exceeded 150 % of the converter rating during the
11245 P2 DC Bus Short Fault precharge sequence. Peak charging current is normally limited to 50 %
11345 P3 DC Bus Short of the converter rating.
• Check for a DC bus short, internally and externally.
• Verify that the wiring harness to P10 on the converter gate firing
board is connected and not damaged. Replace the harness as
necessary.
• Verify that the capacitor bank is properly installed and connected.
• Check for an IGBT short and replace as necessary.
11157 P1 BFuse Harness Non-Reset Coast A bus-fuse wiring harness connection loss has been detected.
11257 P2 BFuse Harness Fault • Check the bus fuse harness and replace if necessary.
11357 P3 BFuse Harness • If this problem persists, replace the converter gate firing board.