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AQ-1 Software/Firmware Update Procedure

This document provides steps to update both the PC software and firmware for the AEM AQ-1 Data Acquisition System. It details preparing by backing up any existing configurations and logs. It then outlines downloading the new installer, installing the PC software, connecting to detect if a firmware update is needed, selecting the firmware file, and programming the new firmware into the device. The process resets and clears the device configuration, so reconfiguration is required afterwards. Troubleshooting tips are provided if the firmware programming button does not activate properly.

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Nuno Pires
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75 views5 pages

AQ-1 Software/Firmware Update Procedure

This document provides steps to update both the PC software and firmware for the AEM AQ-1 Data Acquisition System. It details preparing by backing up any existing configurations and logs. It then outlines downloading the new installer, installing the PC software, connecting to detect if a firmware update is needed, selecting the firmware file, and programming the new firmware into the device. The process resets and clears the device configuration, so reconfiguration is required afterwards. Troubleshooting tips are provided if the firmware programming button does not activate properly.

Uploaded by

Nuno Pires
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 5

DATE

10/25/16

AQ-1 Software/Firmware Update Procedure


This document will detail the procedure for updating the PC software used to connect and
configure the AEM AQ-1 Data Acquisition System as well as updating the firmware
within the device itself. This procedure is as follows; please make careful note of the
steps detailed in red, below.

This process will reset and clear your logger configuration. You will have to re-
configure all the inputs and previously entered sensor calibrations!

1. Preparation
1.1. Connect to your AQ-1 device with your existing software and make note of what
firmware version is currently installed. This information will be required by
technical support should you have any problems with the update process.

1.2. Make sure all logs have been downloaded from the AQ-1 and saved as DAQ files
on your hard drive.
1.3. Save any custom sensor calibrations into the sensor/wizard database as the AQ-1
configuration will be reset as part of this process.

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DATE

10/25/16

AQ-1 Software/Firmware Update Procedure

2. Download
2.1. Download the installer and double click to execute.

3. PC Software Installation
3.1. Close any AEM software that may be running on your PC.
3.2. Run the AQ-1 installation file and follow the on-screen prompts.
3.3. Launch the newly installed AQ-1 application and attempt to connect to the AQ-1
device through USB.

4. AQ-1 Firmware Update


4.1. The software will detect if your device’s firmware requires update and present
the dialog below. Do not proceed unless you have completed step 1 above.

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DATE

10/25/16

AQ-1 Software/Firmware Update Procedure

4.2. Select ‘Update Firmware…’ after which the ‘AEM AQ-1 Bootloader v2.7b’
window should appear.

4.3. The ‘Open Firmware File’ button should become active and the message ‘Device
attached’ should appear in the message box. This may take up to sixty seconds if
Windows needs to configure this USB device prior to use. If this button does not
become active within sixty seconds then contact AEM Technical Support at 1-
800-423-0046 or [email protected]. See the ‘Troubleshooting’ section at
the end of this document for additional information.

Page 3 of 5
DATE

10/25/16

AQ-1 Software/Firmware Update Procedure


4.4. Click ‘Open Firmware File’, select the desired hex file “*_APP.hex”, and click
open.

4.5. Once loaded, click Program/Verify and following the status updates in the
message window until the update process has completed. Close the ‘AEM AQ-1
Bootloader v2.7b’ window.
5. Completion
5.1. The device should now reset and connect to the new PC software. The currently
loaded firmware is as displayed in the lower left hand corner of the AQ software.

Page 4 of 5
DATE

10/25/16

AQ-1 Software/Firmware Update Procedure


Troubleshooting
Problem: The ‘Open Firmware File’ button does not become active within sixty
seconds (Section 4.3).

- Unplug USB connection and reconnect, preferably into a different PC USB


port. Make notice of any activity in the Windows “System Tray” notification
area. Windows must configure and install devices when they are plugged into
each USB port of the PC.

- Reboot PC and try process again, starting at step 3.3


- If you continue to have trouble, please contact AEM Technical Support:
- 1-800-423-0046 or [email protected].

Page 5 of 5

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