SAFETY INSTRUCTION .......................................................................................................................................

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CHAPTER 1 PRODUCT OVERVIEW .......................................................................................................... 1

1.1 REAR PANEL ...................................................................................................................................................... 1

1.2 REMOTE CONTROLLER (FOR REFERENCE ONLY) ........................................................................................................ 2

CHAPTER 2 NVR INSTALLATION & CONNECTION................................................................................ 3

2.1 HDD INSTALLATION ............................................................................................................................................ 3

2.2 CONNECTION DIAGRAM ...................................................................................................................................... 4
2.3 POWER SUPPLY CONNECTION ............................................................................................................................... 4

CHAPTER 3 NVR COMMON OPERATIONS .............................................................................................. 5

3.1 USING THE SUPPLIED MOUSE ............................................................................................................................... 5

3.2 USING THE VIRTUAL KEYBOARD ............................................................................................................................ 5
3.3 PASSWORD ....................................................................................................................................................... 6

CHAPTER 4 NVR STARTING UP ................................................................................................................ 7

4.1 START WIZARD .................................................................................................................................................. 7

4.1.1 Start Wizard ........................................................................................................................................... 7
4.1.2 Network Configuration .......................................................................................................................... 7
4.1.3 Date/Time .............................................................................................................................................. 8
4.1.4 IP Camera ............................................................................................................................................. 10
4.1.5 Disk ...................................................................................................................................................... 12
4.1.6 Resolution ............................................................................................................................................ 12
4.1.7 Mobile .................................................................................................................................................. 13
4.1.8 Summary .............................................................................................................................................. 13
4.2 LIVE VIEW SCREEN OVERVIEW ............................................................................................................................ 14
4.2.1 Camera Quick Toolbar .......................................................................................................................... 15
4.2.2 Taskbar ................................................................................................................................................. 16
4.2.3 Start Menu ........................................................................................................................................... 16
4.2.3.1 Unlock and Lock Screen .................................................................................................................................. 17
4.2.3.2 Shutdown ....................................................................................................................................................... 17

CHAPTER 5 NVR SYSTEM SETUP .......................................................................................................... 18

5.1 CHANNEL........................................................................................................................................................ 19
5.1.1 IP Channels ........................................................................................................................................................ 19
5.1.2 Protocol Manage ............................................................................................................................................... 20
5.1.2 Live ....................................................................................................................................................... 21
5.1.3 Image Control ...................................................................................................................................... 22
5.1.4 PTZ ....................................................................................................................................................... 24
5.1.4.1 PTZ control...................................................................................................................................................... 25
5.1.5 Motion ................................................................................................................................................. 26
5.1.6 Alarm ................................................................................................................................................... 27
5.1.7 Video Cover .......................................................................................................................................... 28
5.1.8 Intelligent ............................................................................................................................................. 28
5.1.8.1 PID (Perimeter Intrusion Detection) ............................................................................................................... 29
5.1.8.2 LCD (Line Crossing Detection) ......................................................................................................................... 31
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5.1.8.3 SOD (Stationary Object Detection) ................................................................................................................. 33
5.1.8.4 PD (Pedestrian Detection) .............................................................................................................................. 35
5.1.8.5 FD (Face Detection) ........................................................................................................................................ 37
5.1.8.6 CC (Cross-Counting) ........................................................................................................................................ 39
5.1.8.7 Intelligent Analysis .......................................................................................................................................... 42
5.1.8.8 Intelligent Schedule ........................................................................................................................................ 42
5.2 RECORD ......................................................................................................................................................... 43
5.2.1 Encode.................................................................................................................................................. 43
5.2.2 Record .................................................................................................................................................. 44
5.2.2.1 Record............................................................................................................................................................. 44
5.2.2.2 Record Schedule ............................................................................................................................................. 45
5.2.3 Capture ................................................................................................................................................ 46
5.2.3.1 Capture ........................................................................................................................................................... 46
5.2.3.2 Capture Schedule............................................................................................................................................ 47
5.3 ALARM........................................................................................................................................................... 47
5.3.1 Motion ................................................................................................................................................. 47
5.3.2 I/O ........................................................................................................................................................ 48
5.3.3 PTZ Linkage .......................................................................................................................................... 49
5.3.4 Exception .............................................................................................................................................. 49
5.4 NETWORK....................................................................................................................................................... 50
5.4.1 General ................................................................................................................................................ 51
5.4.4.1 PPPoE.............................................................................................................................................................. 52
5.4.1.3 Port Configuration .......................................................................................................................................... 52
5.4.2 DDNS .................................................................................................................................................... 53
5.4.3 Email .................................................................................................................................................... 54
5.4.3.1 Email Configuration ........................................................................................................................................ 54
5.4.3.2 Email Schedule ............................................................................................................................................... 55
5.4.4 FTP ....................................................................................................................................................... 56
5. 5 DEVICE .......................................................................................................................................................... 56
5. 5.1 Disk...................................................................................................................................................... 57
5.5.1.1 Disk Group ...................................................................................................................................................... 59
5.5.1.2 S.M.A.R.T ........................................................................................................................................................ 60
5.6 SYSTEM .......................................................................................................................................................... 61
5.6.1 General ................................................................................................................................................ 61
5.6.1.1 Date and Time ................................................................................................................................................ 62
5.6.1.2 NTP Settings.................................................................................................................................................... 63
5.6.1.3 DST Settings .................................................................................................................................................... 63
5.6.2 Output Configuration ........................................................................................................................... 64
5.6.2.1 LIVE-OUT......................................................................................................................................................... 65
5.6.3 Multi-user ............................................................................................................................................ 66
5.6.3.1 Changing Password ......................................................................................................................................... 66
5.6.3.2 Add New Users ............................................................................................................................................... 67
5.6.3.3 Setting User Permissions ................................................................................................................................ 68
5.6.4 Maintenance ........................................................................................................................................ 69
5.6.4.1 Log .................................................................................................................................................................. 69
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5.6.4.2 Load Default ................................................................................................................................................... 70
5.6.4.3 Upgrade .......................................................................................................................................................... 71
5.6.4.4 Parameter Management ................................................................................................................................. 71
5.6.4.5 Auto Reboot ................................................................................................................................................... 72
5.6.5 IP Camera Maintain ............................................................................................................................. 72
5.6.5.1 Upgrade IP Camera ......................................................................................................................................... 73
5.6.5.2 Load Default Settings for IP Camera ............................................................................................................... 73
5.6.6 System Information .............................................................................................................................. 74
5.6.6.1 Information ..................................................................................................................................................... 74
5.6.6.2 Channel Information ....................................................................................................................................... 74
5.6.6.3 Record Information ......................................................................................................................................... 75
5.6.6.4 Network State ................................................................................................................................................. 75

CHAPTER 6 SEARCH, PLAYBACK & BACKUP .................................................................................... 76

6.1 USING SEARCH FUNCTION ................................................................................................................................. 76

6.1.1 Search & Play Video in General ............................................................................................................ 78
6.1.1.1 Video Clip Backup ........................................................................................................................................... 78
6.1.2 Event Search, Playback & Backup ........................................................................................................ 80
6.1.2.1 Event Playback Control ................................................................................................................................... 81
6.1.3 Sub-periods Playback ........................................................................................................................... 82
6.1.4 Picture Search & View .......................................................................................................................... 83
6.1.5.1 Picture Preview Control .................................................................................................................................. 84

CHAPTER 7 REMOTE ACCESS VIA WEB CLIENT ............................................................................... 85

7.1 BASIC SYSTEM ENVIRONMENT REQUIREMENTS ...................................................................................................... 85

7.2 WEB PLUGIN DOWNLOAD AND INSTALLATION ........................................................................................................ 85
7.3 WEB CLIENT MANAGER ............................................................................................................................... 88
7.3.1 Live Interface ........................................................................................................................................ 88
7.3.2 Playback ............................................................................................................................................... 90
7.3.2.1 Playback Control Buttons ................................................................................................................................ 91
7.3.3 Remote Setting..................................................................................................................................... 93
7.3.4 Local Setting ......................................................................................................................................... 93

CHAPTER 8 VIEWING BACKED UP VIDEO ON PC/MAC ..................................................................... 94

CHAPTER 9 REMOTE ACCESS VIA MOBIEL DEVICES ....................................................................... 97

CHAPTER 10 APPENDIX ......................................................................................................................... 100

10.1 TROUBLESHOOTING ................................................................................................................................. 100

10.2 USAGE MAINTENANCE............................................................................................................................. 101
10.3 ACCESSORIES (FOR REFERENCE ONLY)..................................................................................................... 102
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SAFETY INSTRUCTION
Please carefully read the following safety instruction so as to avoid personal injuries and prevent
the equipment and other connection devices from being damaged.
1. Power sources (note: please use the power supply attached or specified by the
manufacturer)
Never operate the equipment by using unspecified power supply.
2. Never push objects of any kind through openings of NVR
Never push objects of any kind through openings of NVR so as to avoid electric shock or other
accidents.
3. Do not put the equipment in the dusty field
Do not put the equipment in the dusty field.
4. Do not place the equipment under rain or humid environment
Do not place the equipment under humid environment like basement. If the equipment is
accidentally in contact with water, please unplug the power cable and immediately contact your
local dealer.
5. Keep the surface of the equipment clean and dry
Use soft damp cloth to clean the outer case of NVR (do not use liquid aerosol cleaners)
6. Do not operate if any problems are found
If there are any strange smell or sound from NVR, unplug the power cable and contact the
authorized dealer or service center.
7. Do not try to remove the upper cover
Warning: Do not remove the cap of NVR so as to avoid electric shock.
8. Handle with care
If NVR does not work normally because of hitting on the hard object, please contact the
authorized dealer for repair or replacement.
9. Use standard lithium battery (Note: Use the batteries attached or specified by the
manufacturer)
After cutting off the power supply, if the system clock cannot continue to work, please replace
the standard 3V lithium battery on the main board.
Warning: Turn off NVR before replacing the batteries, or you may be suffered from serious
electric shock. Please properly dispose of the used batteries.
10. Put the equipment in a place with good ventilation
The NVR system includes HDD, which produces large amount of heat during operation. As a
result, do not block the ventilation openings (on the top, bottom, both sides and the reverse side)
for cooling the system during operation. Install or put the equipment in the place with good
ventilation.
11. The attached power adapter can only be used for 1 set of NVR. Do not connect more
equipment, or NVR may be restarted repeatedly because of insufficient power.
12. Prevent the equipment from water dropping or splashing. Do not place objects
containing water, such as flower vase, on the equipment.
 Chapter 1 Product Overview
1.1 Rear Panel

Item Physical Port Connection Method

1 Power Switch Startup and shutdown
2 Power Port Connect the attached power supply
3 USB Port Connect USB devices, such as USB mouse and USB flash disk.
4 Sensor/Alarm Connect to sensor or alarming device
5 HDMI Port HDMI high definition port
6 VGA Port Connect to VGA monitor, such as PC monitor
7 LINE IN Intercom voice input
8 AUDIO OUTPUT Audio signal output, RCA interface
9 WAN Port Network input interface of the router/Connect to IP camera.
10 LAN Port LAN network interface, support POE, can supply power to the camera.
11 E-SATA Optional. Connect to e-SATA HDD for recording & backup

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1.2 Remote Controller (For Reference Only)

No. Icon Description

Numeric keys
1 1-8
Press to display channel 1~8
1
2 9、0 Numeric keys
2 Press to display all channels
3 ALL
Multiple display mode
3 4
4 Menu Press to enter or exit the Main Menu
5 6
5 Mute Mute On/off
7
8 6 Submenu Go to submenu
9 9 7 Up arrow key; Volume increase
10 Press to enter the selected menu item and
8 SEL
11
12 edit the setting
13
Table 2-1 Left/Right key; Decrease/increase parameter
14 15 9
16 value of control bar.
10 Down arrow key; Volume decrease
11 Press to rewind during video playback
12 Press to fast forward during video playback
Press to play recorded video or enter the
13
recording search menu
14 Press to start manual recording
Press to stop manual recording or stop the
15
video playback
Press to pause the video playback or enter
16
frame-playback mode

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Chapter 2 NVR Installation & Connection

2.1 HDD Installation
This NVR supports two 3.5” or 2.5” SATA hard disk drives.

CAUTION：DO NOT install or remove the hard disk drive while the device power is
turned ON
HDD Installation:

a) Connect the data and power cables to the two hard disk b) Carefully flip the NVR case and secure the hard disk drives
drives and place the hard disk drives on the NVR case. to the NVR with the eight (8) screws

Note: Above procedures are for reference only. The practical operation may be different
depending on the NVR you purchased.

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2.2 Connection Diagram

Speaker
Note: Above diagram is for reference only. The practical connection may be different depending
on the NVR you purchased.

2.3 Power Supply Connection

Caution: Use only the supplied power adapter that came with the NVR

Connect one end of the power adapter to the power connector on the back of the NVR. Plug the other
end of the power adapter into the wall outlet.

For some specific models, you may need to press the Power switch to turn on the power.

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Chapter 3 NVR Common Operations

3.1 Using the Supplied Mouse

1. Left Button:
o Click to select menu options.
o During live viewing in split-screen view, double-click on a channel to view it in full-screen.
Double-click the channel again to return to split-screen viewing.
o Click upon a channel on Live Viewing screen to open Camera Quick Toolbar.
o Click and hold to drag sliders and scales on menu mode

2. Right Button:
o Click once to open the Taskbar on the Live Viewing screen. View Taskbar on 4.2.2 Taskbar
o In menus, click to go back / close menus.

3. Scroll Wheel:
o In menus, scroll to move up / down through the menu content.
o While hovering over the volume control wheel, scroll to turn system volume up / down.

3.2 Using the Virtual Keyboard

You will see the virtual keyboard automatically on the screen when you need to enter data

Click to toggle the keyboard to

upper case and more punctuation

Click to delete a
character

Click to complete
the enter

Move the cursor to right

Move the cursor to left

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3.3 Password
For the first time when you run the NVR, you must be required to set your own password
immediately in order to protect your privacy. Please be sure to record your username and
password and save them in a secure place.

Language: Choose an OSD language

Device ID: Input the device ID in the parentheses. Default ID is 000000. View more about Device
ID on 5.6.1 General.
New Admin name: To set your own administrator name.
New Admin Password: To set your own password. The password must be a combination of 8
characters.
Corfirm Password: Enter your own password again.

Click Apply to confirm your settings and goes to the login interface. Enter your user name &
password to Login the NVR system.

NOTE: If you forget your password, you will be unable to login the

system, please contact your reseller to reset the password.

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Chapter 4 NVR Starting up

4.1 Start Wizard
Startup Wizard will help to configure the system and get the NVR works quickly.

4.1.1 Start Wizard

Click the Start Wizard to proceed to the next step

4.1.2 Network Configuration

If you connect to a router allows to use DHCP, please check the DHCP box. The router will assign
automatically all the network parameters for your NVR. Unless the network is manually addressed
below parameters:
IP Address: The IP address identifies the NVR in the network. It consists of four groups of
numbers between 0 to 255, separated by periods. For example, “192.168.001.100”.

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Subnet Mask: Subnet mask is a network parameter which defines a range of IP addresses that
can be used in a network. If IP address is like a street where you live then subnet mask is like a
neighborhood. The subnet address also consists of four groups of numbers, separated by periods.
For example, “255.255.000.000”.
Gateway: This address allows the NVR to access the Internet. The format of the Gateway
address is the same as the IP Address. For example, “192.168.001.001”.
DNS1/DNS2: DNS1 is the primary DNS server and DNS2 is a backup DNS server. Usually should
be enough just to enter the DNS1 server address.

Port
Web Port: This is the port that you will use to log in remotely to the NVR (e.g. using the Web
Client). If the default port 80 is already taken by other applications, please change it.
Client Port: This is the port that the NVR will use to send information through (e.g. using the
mobile app). If the default port 9000 is already taken by other applications, please change it.
RTSP Port: This is the port that the NVR will be allowed to transmit real-time streaming to other
device (e.g. using a streaming Media player.).
UPNP: If you want to log in remotely to the NVR using Web Client, you need to complete the port
forwarding in your router. Enable this option if your router supports the UPnP. In this case, you do
not need to configure manually port forwarding on your router. If your router does not support
UPnP, make sure the port forwarding is completed manually in your router.

4.1.3 Date/Time
This menu allows you to configure the Date, Time, Date Format, Time Format, Time Zone, NTP
and DST.

Date and Time

Click on the calendar icon to set the current system date.

Date: Click on the calendar icon to set the system date.

Time: Click to set the system time.

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Date Format: Choose from the dropdown menu to set preferred date format.

Time Format: Choose time format between 24Hour and 12Hour.

Time Zone: Set the correct time zone.

NTP
NTP stands for Network Time Protocol. This feature allows you to synchronize the date and time
automatically on the NVR over Internet. Therefore, the NVR needs to be connected to the Internet.

Check the “NTP” box, and select the NTP server.

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DST
DST stands for Daylight Savings Time.

DST: Enable if Daylight Saving Time (DST) is observed in your region

Time Offset: Select the amount of time to offset for DST

Time Mode: Choose to set the daylight saving time in weeks or in days

Start Time/End Time: Set the start time and end time for daylight saving

4.1.4 IP Camera

This menu allows you to add IP cameras to the NVR.

Click Search to search IP cameras in the same network. Choose the IP camera(s) you want to
add, and then click icon to add to the NVR.

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Enter the camera’s user name & password to add the camera(s).

You can also click button to add individual IP camera to a single channel.

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Click Search button to search IP cameras, and then click one of the IP camera in the device list.
IP Address/Domain: IP address or domain name of the IP camera
Alias: Name of the IP camera
Position: Position to display the camera name on the screen.
Port: Port of the IP camera
Protocol: Choose the protocol of the IP camera from the dropdown menu
User Name: User Name of the IP camera
Password: Password of the IP camera
Bind channel: Choose a channel of the NVR you want to attach to

4.1.5 Disk

If the HDD is installed in the NVR for the first time, it must be formatted. Select the HDD and then
click Format HDD button to format the HDD.
Overwrite: Use this option to overwrite the old recordings on the HDD when the HDD is full. For
example, if you choose the option 7 days then only the last 7 days recordings are kept on the HDD.
To prevent overwriting any old recordings, select Disable. If you have disabled this function, please
check the HDD status regularly, to make sure the HDD is not full.
Record On ESATA: If your NVR comes with an e-SATA port on the rear panel, you can enable to
record the video to e-SATA HDD.

4.1.6 Resolution
Choose an output resolution matches to your monitor. The NVR supports to adjust the output
resolution automatically to match the best resolution of your monitor when the system is starting
up.

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4.1.7 Mobile
If your NVR come with a P2P ID, you can scan the QR code with your mobile app to view the NVR
remotely.

4.1.8 Summary
You can check the system summary information you had set in the start wizard and finish the
wizard.
Tick “Don't show this window next time" if you don’t want to display Start Wizard when system
reboot next time. Click Finish button to save & exit.

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4.2 Live View Screen Overview

Camera Title
To display the camera title
A-: This indicates that the camera connected is an AHD camera
T-: This indicates that the camera connected is a TVI camera
C-: This indicates that the camera connected is a CVI camera
IP: This indicates that the camera connected is an IP camera

Status Icons
This indicates that the NVR is currently recording.

This icon appears when the camera has detected motion.

The icon indicates that the external I/O alarm device is triggered

This icon indicates that the HDD is in error to work

This icon indicates the HDD is unformatted

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This icon indicates the HDD is full.

This icon indicates the HDD is read-only.

VIDEO LOSS: The analog camera is disconnected.

No Camera: IP camera is disconnected.

Decoding Failed: The NVR doesn’t support this kind of IP camera compression standard, please

change to H.264 compression standard.

Click to open Quick Add menu to add IP camera

Click to edit current IP camera

4.2.1 Camera Quick Toolbar

In live viewing, click the left button of your mouse on a connected camera to display the Camera
Quick Toolbar.

Click to manually record the channel immediately. If the manually recording is in process, the

icon will be in red color. Click one more time to stop manual record.

Click to save a snapshot of the current camera image. Manual Capture must be enabled to

use this feature. For details on enabling Manual Capture, see 5.2.3.1 Capture.

Click to play the latest 5 minutes recording of this channel

Click to enter PTZ control panel

Click to zoom-in the channel. When the icon appears, press and hold the left button of

your mouse to drag the area you want to zoom in.

Click to adjust the image color of the channel. You can adjust the HUE, BRIGHT, CONTRAST

& SATURATION of the image.

To switch the live view video stream between HD & SD. HD is mainstream live view, SD is

substream live view.

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4.2.2 Taskbar

Click to open the Start Menu

Click to choose different layout for live view

Click to choose more layouts for live view

Click to start viewing channels in a sequence

Quick playback. You can choose to play the latest recording for all channels from the beginning

of the day, or you can choose the playback from the latest 5s, 10s, 30s, 1Min, 5Min.

Click to adjust audio volume

Click to switch all IP channels between mainstream and substream (for live view resolution)

Click to switch among real-time, balanced, or smooth view. The view effect modes affect only

the live view video quality by bitrate and frame rate but do not affect the recording quality.

To start or stop Manual Record and Manual Alarm.

To view system information, channel information, record info and network state.

This icon will appear if the network is disconnected.

4.2.3 Start Menu

With the start menu, you can switch user, search & playback, enter system setup menu, lock &
unlock the screen, shut down, reboot & logout the system.

To switch user. To enable multi-user, please view on 5.6.3 Multi-user.

Search & Playback. View more on Chapter 6 Search, Playback & Backup

NVR System Setup. View on Chapter 5 NVR System

Setup
Lock & unlock screen. View on 4.2.3.1 Unlock and Lock Screen.

Shutdown, reboot & logout the system. View on 4.2.3.2 Shutdown.

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4.2.3.1 Unlock and Lock Screen

The screen will be locked to protect unauthorized OSD operation while

the NVR is not in menu operation 1 minute.

If necessary, you can also lock the screen operation manually. To do so,
go to Star Menu, and then click the Lock Screen icon to lock the
system immediately.

If the system is locked, you can click the Unlock icon to unlock the
system for further operation.

4.2.3.2 Shutdown

Click the Shutdown button from Star Menu, and the check the further action you want to move.
Click OK button, system will require to input the Admin password to authenticate.

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If you choose Logout the system, the live viewing screen will be disappeared. You will need to
login the system for further operations.

Chapter 5 NVR System Setup

You are able to configure the NVR for Channel, Record, Alarm, Network, Device & System from
Start Menu  Setup.

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5.1 Channel
In this section, you are allowed to configure the camera, live view display, manage IP cameras,
adjust IP camera’s image, PTZ setup, motion setup, convert mode, and more.

5.1.1 IP Channels

Click Search to search IP cameras from local network, click Add to add individual IP camera, click
Add All to add all IP cameras.

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Click Search button to search IP cameras, and then click one of the IP camera in the device list.

IP Address/Domain: IP address or domain name of the IP camera

Alias: Name of the IP camera

Position: Position to display the camera name on the screen.

Port: Port of the IP camera

Protocol: Choose the protocol of the IP camera from the dropdown menu

User Name: User Name of the IP camera

Password: Password of the IP camera

Bind channel: Choose a channel of the NVR you want to attach to

Auto Assign IP to Camera(s): The added IP camera would be not able to connect if its IP

address is not in the same network segment with NVR. With this function to reassign an IP

address to all added IP cameras.

Channel Delete: Choose one or more added IP cameras, and click this button to detele.

5.1.2 Protocol Manage

With the Protocol Manage, you can edit your own RTSP protocol for IP camera connection.

Custom Protocol: The system support max. 10 custom protocol options.

Protocol Name: To give a name to your custom protocol.

Enable Substrearm: Check the box if you want to enable sub-stream.

Type: Only RTSP available now.

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Port: Input the RTSP port of your IP camera.

Resources Path: Input the RTSP address of your IP camera.

5.1.2 Live

To configure camera parameters.

Channel: Display channel name.

Setup: Click icon into the setup page.

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Choose a channel to configure

Give a name to the camera

Date format to display for the camera (for IP camera only)

Time format to display for the camera (for IP camera only)

Refresh Rate of the camera (for IP camera only)

Choose a camera type (Auto, AHD, TVI, CVI) for analog camera

Choose an AHD EQ (Enhanced Quality) level depends on your

camera video cable

Check the box If you want to hide the live image of this channel
To show the camera name in live view screen

To show the system time in live view screen

Adjust the Hue value for the image color

Adjust the Bright value for the image color

Adjust the Contrast value for the image color

Adjust the Saturation value for the image color

Click Default to load default settings, click Apply to save settings,

click right buttons of your mouse to exit.

5.1.3 Image Control

This menu allows you to control image settings for supported IP cameras.

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Channel: Channel name.

Setup: Click icon into the setup page.

Choose a channel to configure

Select the desired built-in IR cut filter mode to ensure the camera
works properly both in the day and night.
Set the delay time of IR-CUT switching

Check to enable lens flip and angle flip

Set the flip angle

To enable or disable Backlight compensation

Choose the backlight compensation level

To enable or disable 3D noise reduction function

Set the 3D noise reduction level

Enable to allow automatically adjust the brightness and

contrast of the video when shooting in the darkness
with bright light sources.
Set the WDR level

Automatic Gain Control

Configure white balance

Set the shutter mode

Choose the exposure time of the camera

Use in foggy environments to improve the video quality

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5.1.4 PTZ
This menu allows you to configure the PTZ (Pan-Tilt-Zoom) settings for the dome camera

Channel: Channel name

Signal Type: Analog for analog channels, Analog & Digital for IP channels.
Protocol: Choose the communication protocol between the PTZ capable camera and NVR. If
your camera support UTC (Up the Coax) function, you can choose COAX1 or COAX2 to display
your camera OSD menu or control the UTC PTZ function.
Baudrate: The speed of the information sent from the NVR to the PTZ-capable camera. Make
sure it matches the compatibility level of your PTZ-capable camera.
DataBit / StopBit: The information between the NVR and PTZ-capable camera is sent in
individual packages. The DataBit indicates the number of bits sent, while the EndBit indicates the
end of the package and the beginning of the next (information) package. The available parameters
for DataBit are: 8, 7, 6, 5. the available parameters for the StopBit are 1 or 2.
Parity: For error check. See the documentation of your PTZ-capable camera, to configure this
setting.
Cruise: Enable to use the Cruise mode. In order to use the Cruise mode, you need to set a
number of preset points.
Address: Set the command address of the PTZ system. Please be noted that each PTZ-capable
camera needs a unique address to function properly

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5.1.4.1 PTZ control

After finishing the PTZ setup, you can use the PTZ function to control your PTZ camera.
1) Click left your mouse upon a channel on Live Viewing screen to open Camera Quick Toolbar,

and choose the PTZ control icon .

2) PTZ control panel will be displayed.

2 3 4
1

5 6

7
12
8 13
9 14

10 11

No. Icon Item Description

1 Channel Click to select the channel of the PTZ camera.

Start / stop PTZ cruise by preset points. Make sure you had
2 Cruise
enable the Cruise function for this channel in 5.1.4 PTZ.
If you have chosen protocol for this channel as COAX1 or
UTC COAX2, the UTC menu button will be display. Click this icon to
3
Menu enter UTC OSD menu. It is also the confirm button for your
selection in the UTC OSD menu.
4 Speed Speed Adjust the PTZ speed
A) Click the direction arrow to select the direction of the PTZ
camera
Pointer B) Click up/down/left/right arrow to move cursor in UTC OSD
5
Panel menu

C) Click to switch to auto pan mode

- ZOOM + Zoom Click to zoom in/out.

6 - FOCUS + Focus Click to adjust the focus
- IRIS + Iris Click to adjust the iris setting
7 PRESET To display or hide the preset point panel
8 Total Total Display the total number of preset points

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9 No. No. Number of preset point
10 Time Time Set the time how long the camera will stay in the preset point
11 Save Save Click to save the settings and preset points
Enter the number of a specific preset point, click this button to
12 set
move your PTZ camera to the preset point

13 Delete Click to delete the selected preset point

Click to set a specific preset point on a PTZ camera.

14 Go to
You can add up to 255 preset points for the NVR.

5.1.5 Motion
This menu allows you to configure motion parameters. When motion has been detected
by one or more cameras, your NVR will alert you to a potential threat at your home. It does this by
sending you an email alert with an attached image from the camera to use as a reference (if this
option is enabled) and/or sending push notifications via the mobile app.

Setup: Click icon into the setup page.

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Motion Detection Area:

The whole screen is marked for motion
detection (red blocks) as default. If you
want to disable the motion detection on a
certain area, click the grid cursor and
then drag the mouse to highlight the
scope to unmark the area into
transparent blocks. After setting is
completed, click the right button of your
mouse to return and click Save to make
the area setup effective.

Switch: Enable or disable motion detection.

Sensitivity: Set the sensitivity level. Level 1 the lowest sensitivity level while level 8 is the highest
sensitivity level.

5.1.6 Alarm
Click Alarm button to configure the motion detection alarm function:

Channel: Channel name

Buzzer: The NVR can use its internal buzzer to emit an alarm tone. You can set the buzzer
duration in seconds when the motion is detected.
Alarm Out: Optional function. If your NVR support to connect to external alarm device, you can
set to emit an alarm tone.
Latch Time: To configure the external alarm time when motion is detected.
Record: Click icon and choose which channel(s) you want to record when the motion
detection is triggered.

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Post Recording: You can set how long after an event occurs that the NVR will continue to record.
The recommended recording length is 30 seconds but it can be set higher up to 5 minutes.
Show Message: Check the box to display icon on the live view screen when the motion is
detected.
Send Email: You can let the NVR to send you an auto-email when the motion is detected.
Full Screen: If this function is enabled and a motion is detected in a channel, you will see that
channel in full screen.
FTP Upload: To upload alarm images to FTP server when motion is detected. To enable FTP,
please view 5.4.4 FTP.

5.1.7 Video Cover

This menu allows you to create privacy zone(s) if you want to partially cover some certain part of
the image. You can create up to 4 privacy zones in any size and location on the camera image.
Enable the Privacy Zone, and choose how many zones you need. The zone(s) appear as “red
box”. Click the edge of the red box and drag it to any size to create a privacy zone.

Note: The area of privacy zones you had set will be invisible in both live view & recording video.

5.1.8 Intelligent
The optional intelligent functions, including Perimeter Intrusion Detection, Line Crossing
Detection, Stationary Object Detection, Pedestrian Detection, Face Detection, and Cross
Counting.

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5.1.8.1 PID (Perimeter Intrusion Detection)

Perimeter Intrusion Detection function detects people, vehicle or other objects which enter and
loiter in a pre-defined virtual region, and some certain actions can be taken when the alarm is
triggered.

Channel: Select the channel you want to configure

Switch: Enable or disable the PID function
Buzzer: Disable or to active the buzzer to emit an alarm tone in 10, 20, 40 or 60 seconds when the
detection is triggered
Sensitive: The sensitivity level is from 1 to 4. Higher sensitivity will be easier to trigger
the detection.

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Scene: Scene setting includes Indoor and Outdoor. Please choose the scene to
match with the place your camera installed.
Post Recording: You can set how long after an event occurs that the NVR will continue to record.
Latch Time: To configure the external alarm time when the detection is triggered.
Alarm Out: If your NVR support to connect to external alarm device, you can set to emit an alarm
tone.
Show Message: A letter “S” will be displayed on the screen when the PID function is triggered.
Send Email: If an alarm is triggered, an Email will be sent to your preset email account.
Full Screen: When the detection is triggered, the channel will be enlarged into full screen.
Record Channel: to select the channel(s) you want to record when a detection is triggered.
Area: Click [Setup] to draw a virtual region in the camera picture.

1. Choose one of the Rule Number. It is the number of PID area. Maximum 4 areas you can set
for PID function.
2. To enable the detection in Rule Switch.
3. Choose a Rule Type.
AB: NVR will only detect the action from side A to side B;
BA: NVR will only detect the action from side B to side A;
AB: NVR will detect the action from either side B to side A or side A to side B.
4. Use your mouse to click 4 points in the camera picture to draw a virtual region. The sharp of
the region should be a convex polygon. Concave polygon will be not able to save.
5. Click Save to save your settings.
6. If you want to modify the position or sharp of region, click the red box in the region, the borders
of the region will be changed to red color. Long press the left button of your mouse to move the
position of the region, or drag the corners to resize the region.
7. If you want to remove one of the regions from the camera picture, click the red box in the
region and then click Remove button. Click Remove All will delete all regions.

Notice:
1) The perimeter shall not be too close to the edges/corners of the camera picture, since it may
fail to trigger the detection when the target pass through the edges/corners.

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2) The shape of the regions shall not be too narrow/small, since it may fail to trigger the detection
when the target passes through outside the perimeter.

5.1.8.2 LCD (Line Crossing Detection)

Line Crossing Detection function detects people, vehicle or other objects which cross
a pre-defined virtual line, and some certain actions can be taken when the alarm is
triggered.

Channel: Select the channel you want to configure

Switch: Enable or disable the LCD function
Buzzer: Disable or to active the buzzer to emit an alarm tone in 10, 20, 40 or 60 seconds when the
detection is triggered
Sensitive: The sensitivity level is from 1 to 4. Higher sensitivity will be easier to trigger the
detection.
Scene: Scene setting includes Indoor and Outdoor. Please choose the scene to match with the

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place your camera installed.
Post Recording: You can set how long after an event occurs that the NVR will continue to record.
Latch Time: To configure the external alarm time when the detection is triggered.
Alarm Out: If your NVR support to connect to external alarm device, you can set to emit an alarm
tone.
Show Message: A letter “S” will be displayed on the screen when the LCD function is triggered.
Send Email: If an alarm is triggered, an Email will be sent to your preset email account.
Full Screen: When the detection is triggered, the channel will be enlarged into full screen.
Record Channel: to select the channel(s) you want to record when a detection is triggered.
Area: Click [Setup] to draw a virtual line in the camera picture.

1. Choose one of the Rule Number. It is the number of LCD lines. Maximum 4 lines you can
draw.
2. To enable the detection in Rule Switch.
3. Choose a Rule Type.
AB: NVR will only detect the action from side A to side B;
BA: NVR will only detect the action from side B to side A;
AB: NVR will detect the action from either side B to side A or side A to side B.
4. Use your mouse to click 2 points in the camera picture to draw a virtual line.
5. Click Save to save your settings.
6. If you want to modify the position or length of the line, click the red box in the line, the color of
the line will be changed to red color. Long press the left button of your mouse to move the line,
or drag the terminals to modify the length or position of the line.
7. If you want to remove one of the lines from the camera picture, click the red box in the line and
then click Remove button. Click Remove All will delete all lines.

Notice:
1) The lines shall not be too close to the edges of the camera picture, to avoid any failure to trigger
an alarm when the target cross through it.

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2) The lines shall not be set too short, to avoid any failure to trigger an alarm when the target
passes outside it.

5.1.8.3 SOD (Stationary Object Detection)

Stationary Object Detection function detects the objects left over or lost in the pre-defined region
such as the baggage, purse, dangerous materials, etc., and a series of actions can be taken when
the alarm is triggered.

Channel: to select the channel you want to configure

Switch: to enable or disable the SOD function
Buzzer: to disable or to active the buzzer to emit an alarm tone in 10, 20, 40 or 60 seconds when
the detection is triggered
Sensitive: The sensitivity level is from 1 to 4, with a default value of 2. Higher sensitivity will be

easier to trigger the detection.

Scene: Scene setting includes Indoor and Outdoor. Please choose the scene to match with the

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place your camera installed.

Post Recording: You can set how long after an event occurs that the NVR will continue to record.
Latch Time: To configure the external alarm time when the detection is triggered.
Alarm Out: If your NVR support to connect to external alarm device, you can set to emit an alarm
tone.
Show Message: A letter “S” will be displayed on the screen when the intelligent detection is
triggered.
Send Email: If an alarm is triggered, an Email will be sent to your preset email account.
Full Screen: When the detection is triggered, the channel will be enlarged into full screen.
Record Channel: to select the channel(s) you want to record when a detection is triggered.

Area: Click [Setup] to draw a virtual region in the camera picture.

1. Choose one of the Rule Number. It is the number of SOD area. Maximum 4 areas you can set
for SOD function.
2. To enable the detection in Rule Switch.
3. Choose a Rule Type.
Legacy: NVR will only detect the left-over objects;
Lost: NVR will only detect the lost objects;
Legacy & Lost: NVR will detect both left-over & lost objects.
4. Use your mouse to click 4 points in the camera picture to draw a virtual region. The sharp of
the region should be a convex polygon. Concave polygon will be not able to save.
5. Click Save to save your settings.
6. If you want to adjust the size of the region, click the red box in the region, the borders of the
region will be changed to red color. Long press the left button of your mouse to move the
whole region, or drag the corners to resize the region.
7. If you want to remove one of the regions from the camera picture, click the red box in the
region and then click Remove button. Click Remove All will delete all regions.

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Notice:
1) The area for detection shall be greater than or equal to the size of the detected object, such as

the detection of a white bottle.

2) The detected object cannot be covered.

5.1.8.4 PD (Pedestrian Detection)

Pedestrian Detection function detects the moving people in a pre-defined region, and a series of
actions can be taken when the alarm is triggered.

Channel: to select the channel you want to configure

Switch: to enable or disable the PD function
Buzzer: to disable or to active the buzzer to emit an alarm tone in 10, 20, 40 or 60 seconds when
the detection is triggered
Level: Small, Middle & Big. Small level is recommended to detect objects in long
distance. Big level is recommended to detect objects in short distance.
Scene: Scene setting includes Indoor and Outdoor. Please choose the scene to
match with the place your camera installed.

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Post Recording: You can set how long after an event occurs that the NVR will continue to record.
Latch Time: To configure the external alarm time when the detection is triggered.
Alarm Out: If your NVR support to connect to external alarm device, you can set to emit an alarm
tone.
Show Message: A letter “S” will be displayed on the screen when the intelligent detection is
triggered.
Send Email: If an alarm is triggered, an Email will be sent to your preset email account.
Full Screen: When the detection is triggered, the channel will be enlarged into full screen.
Record Channel: to select the channel(s) you want to record when a detection is triggered.
Area: Click [Setup] to draw a virtual region in the camera picture.

1. Choose one of the Rule Number. It is the number of PD area. Maximum 4 areas you can set
for PD function.
2. To enable the detection in Rule Switch.
3. Choose a Rule Type, only Normal available for this detection.
4. Use your mouse to click 4 points in the camera picture to draw a virtual region. The sharp of
the region should be a convex polygon. Concave polygon will be not able to save.
5. Click Save to save your settings.
6. If you want to adjust the size of the region, click the red box in the region, the borders of the
region will be changed to red color. Long press the left button of your mouse to move the
whole region, or drag the corners to resize the region.
7. If you want to remove one of the regions from the camera picture, click the red box in the
region and then click Remove button. Click Remove All will delete all regions.

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Notice:
1) The region for detection shall not be in the area that people cannot reach.
2) The detected people should be completely surrounded in the region.

5.1.8.5 FD (Face Detection)

Face Detection function detects the faces of moving people appear in a pre-defined region, and a
series of actions can be taken when the alarm is triggered.

Channel: to select the channel you want to configure

Enable: to enable or disable the FD function
Buzzer: to disable or to active the buzzer to emit an alarm tone in 10, 20, 40 or 60 seconds when
the detection is triggered
Level: Small, Middle & Big. Small level is recommended to detect objects in long
distance. Big level is recommended to detect objects in short distance.
Scene: Scene setting includes Indoor and Outdoor. Please choose the scene to

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match with the place your camera installed.

Post Recording: You can set how long after an event occurs that the NVR will continue to record.
Latch Time: To configure the external alarm time when the detection is triggered.
Alarm Out: If your NVR support to connect to external alarm device, you can set to emit an alarm
tone.
Show Message: A letter “S” will be displayed on the screen when the intelligent detection is
triggered.
Send Email: If an alarm is triggered, an Email will be sent to your preset email account.
Full Screen: When the detection is triggered, the channel will be enlarged into full screen.
Record Channel: to select the channel(s) you want to record when a detection is triggered.
Area: Click [Setup] to draw a virtual region in the camera picture.
1. Choose one of the Rule Number. It is the number of FD area. Maximum 4 areas you can set
for FD function.
2. To enable the detection in Rule Switch.
3. Choose a Rule Type, only Normal available for this detection.
4. Use your mouse to click 4 points in the camera picture to draw a virtual region. The sharp of
the region should be a convex polygon. Concave polygon will be not able to save.
5. Click Save to save your settings.
6. If you want to adjust the size of the region, click the red box in the region, the borders of the
region will be changed to red color. Long press the left button of your mouse to move the
whole region, or drag the corners to resize the region.
7. If you want to remove one of the regions from the camera picture, click the red box in the
region and then click Remove button. Click Remove All will delete all regions.

Notice:
1) The region for detection shall not be in the area that people cannot reach.
2) The region should include the complete front face.

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5.1.8.6 CC (Cross-Counting)
Cross-Counting function counts the times for moving objects or people across the virtual lines.

Channel: to select the channel you want to configure

Switch: to enable or disable the CC function
Buzzer: to disable or to active the buzzer to emit an alarm tone in 10, 20, 40 or 60 seconds when
the detection is triggered
Sensitive: The sensitivity level is from 1 to 4, with a default value of 2. Higher sensitivity will be

easier to trigger the detection.

Scene: Scene setting includes Indoor and Outdoor. Please choose the scene to match with the

place your camera installed.

Post Recording: You can set how long after an event occurs that the NVR will continue to record.
Latch Time: To configure the external alarm time when the detection is triggered.
Alarm Out: If your NVR support to connect to external alarm device, you can set to emit an alarm
tone.
Show Message: A letter “S” will be displayed on the screen when the intelligent detection is
triggered.
Send Email: If an alarm is triggered, an Email will be sent to your preset email account.
Full Screen: When the detection is triggered, the channel will be enlarged into full screen.
Record Channel: to select the channel(s) you want to record when a detection is triggered.
Area: Click [Setup] to draw a virtual region in the camera picture.

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1. Choose one of the Rule Number. It is the number of virtual lines you can draw. Maximum 4
lines.
2. To enable the detection in Rule Switch.
3. Choose a Rule Type
Object: Will count for only moving objects.
Pedestrian: Will count only moving people.
4. Use your mouse to click 2 points in the camera picture to draw a virtual line. From Side A to
Side B is Enter, from Side B to Side A is Exit.
5. Click Save to save your settings.
6. If you want to modify the position or length of the line, click the red box in the line, the color of
the line will be changed to red color. Long press the left button of your mouse to move the line,
or drag the terminals to modify the length or position of the line.
7. If you want to remove one of the lines from the camera picture, click the red box in the line and
then click Remove button. Click Remove All will delete all lines.

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Notice:
1) The lines shall not be too close to the edges of the camera picture, to avoid any failure to
trigger an alarm when the target cross through it.
2) The lines should be in the area that detected object can be reach.
3) The lines shall not be set too short, to avoid any failure to trigger an alarm when the target
passes outside it.

You are able to search & view the statistical result of cross counting in 5.1.8.7 Intelligent
Analysis.

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5.1.8.7 Intelligent Analysis

The statistical result can be queried by Daily / Weekly / Monthly / Annual for Cross In & Cross Out.

5.1.8.8 Intelligent Schedule

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In order to active the intelligent function, you need to config the schedule. The schedule will be
active in 24 hours x 7 days.
To set the schedule, choose one channel then drag the cursor to mark the slots. The sky-blue
blocks in the time slots will be active for Intelligent detections. The schedule is valid only for the
selected channel each time when you set. If you want to use the same schedule for other channels,
use Copy function. Click Save to save your settings.

5.2 Record
This menu allows you to configure the recording parameters

5.2.1 Encode
This menu allows you to configure the recording video or network transmission picture quality.
Generaly, Mainstream defines the recording video quanlity which will be saved in the HDD;
Substream defines the video quality which is being viewed via remote access, for example web
client & CMS; Mobilestream defines the video quality which is being viewed via remote access via
mobile devices.

Resolution: This parameter defines how large the recorded image will be.
FPS: This parameter defines the number of frames per second the NVR will record.
Video Encode Type: For IP camera only. NVR support H.264 IP camera only. If you choose H.265,
live view screen of the IP channel will display “Decoding Failed”.
Bitrate Control: Select the bitrate level. For a simple scene, such as a gray wall is suitable
constant bitrate (CBR). For more complex scene, such as a busy street is suitable variable bitrate
(VBR).

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Bitrate Mode: If you want to set the bitrate by yourself, then choose User-defined mode. If you
want to select the predefined bitrate, choose Predefined mode.
Bitrate: This parameter corresponds to the speed of data transfer that the NVR will use to record
video. Recordings that are encoded at higher bitrates, will be of better quality.

5.2.2 Record
This menu allows you to configure the channel recording parameters.

5.2.2.1 Record

Record Switch: Check to enable the recording in this channel.

Stream Mode: Choose the recording quality. If you choose Dualstream, the system will record in
both Mainstream & Substream.
PreRecord: If this option is enabled, the NVR starts recording a few seconds before an alarm
event occurs. Use this option if your primary recording type is motion or I/O alarm based.

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5.2.2.2 Record Schedule

This menu allows you to specify when the NVR records video and defines the recording mode for
each channel. The recording schedule lets you set up a schedule like, daily and hourly by normal
(continuous) recording, motion recording, I/O alarm recording & PIR recording (if your NVR
supports). To set the recording mode, click first on the mode radio button (Normal, Motion, IO, PIR),
then drag the cursor to mark the slots. The recording schedule is valid only for one channel. If you
want to use the same recording schedule for other channels, use Copy function. Click Apply to
save your settings.

Channel: Select the channel to set its recording parameters.

Normal: When the time slot is marked green, this indicates the channel performs normal recording
for that time slot.
Motion: When the time slot is marked yellow, this indicates the channel records only when a
motion is detected during that time slot.
IO: When the time slot is marked red, this indicates the channel records only when the sensor is
triggered during that time slot.
No Record: A time slot marked black means that there is no recording scheduled for the time slot.

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5.2.3 Capture
This menu allows to configure the image capture function.

5.2.3.1 Capture

Enable Capture: Enable or disable automatic capturing on the channel.

Stream Type: Select the image resolution by mainstream or substream.
Normal Interval: Time interval to capture an image in normal recording.
Alarm Interval: Time interval to capture an image when motion, IO alarm or PIR is triggered
Manual Capture: Enable or disable manual capture in the channel

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5.2.3.2 Capture Schedule

Channel: Select the channel to set its capture parameters.

Normal: When the time slot is marked green, this indicates the channel performs normal capture
for that time slot.
Motion: When the time slot is marked yellow, this indicates the channel capture images only when
a motion is detected during that time slot.
IO: When the time slot is marked red, this indicates the channel capture images only when the
sensor is triggered during that time slot.
No Capture: A time slot marked black means that it won’t capture any images for the time slot, but
you can manually capture images if you enable the manual capture function in the channel.

5.3 Alarm
In these section, you can configure the alarm parameters.

5.3.1 Motion
Operation is same as 5.1.5 Motion

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5.3.2 I/O
This is an optional function, it will appear if your NVR supports sensor I/O, you connect external
sensor I/O alarm devices to work with the NVR.

Alarm In: I/O channel.

Alarm Type: There are 3 types for your choice: Normally-Open, Normally-Close, and OFF.
Choose the one to match your sensor type, or choose OFF to close the sensor trigger function.
Buzzer: The NVR can use its internal buzzer to emit an alarm tone. You can set the buzzer
duration in seconds when a sensor is triggered.
Alarm out: Tick to enable external alarm device to emit an alarm tone when a sensor is triggered.
Latch Time: you can set how long the buzzer will sound when external sensor is triggered (10s,
20s, 40s, and 60s).
Record: Click icon and choose which channel(s) you want to record when the motion
detection is triggered.

Post Recording: You can set how long alarm record will last when alarm ends (30s, 1minutes,
2minutes, 5minutes).
Show Message: Display the alarm messages on the screen when sensor is triggered.
Send Email: Set to send email to specified email when sensor is triggered.
Full Screen: When sensor is triggered, the corresponding channel will be switched to the full
screen mode.
FTP Upload: To upload alarm images to FTP server when I/O alarm is triggered. To enable FTP,
please view 5.4.4 FTP.

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5.3.3 PTZ Linkage

If you had connected the PTZ cameras, you can set the linkage between PTZ cameras and Motion
Alarm and/or external I/O sensor alarm. With the linkage function, you can turn your PTZ cameras
focus to the preset point when a motion or I/O alarm happens.

Switch: Enable or disable the PTZ linkage function.

Motion: Motion detection alarm will trigger the PTZ linkage function it is checked.

IO: IO alarm will trigger the PTZ linkage function it is checked.

PTZ: Click icon to associate the PTZ cameras with preset points. View preset point at 5.1.4.1

PTZ control.

5.3.4 Exception
This menu allows you to set the type of events that you want the NVR to inform you.

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Event Type: Select the event type from below options:

- No Space on Disk: When an HDD is full.

- Disk Error: If the HDD is not detected properly.

- Video Loss: If a camera is not connected properly.

Switch: Check the box to enable the monitoring of the event.

Buzzer: Set the buzzer duration when the event occurs (Off/10s/20s/40s/60s). To disable buzzer,

select OFF.

Latch Time: This is an optional function. Determine how long the external alarm device to sound

(10s, 20s, 40s, 60s) if your NVR support to connect external alarm device.

Alarm Out: This is an optional function. Click to enable the external alarm device to sound. This is

an optional function.

Show Message: Check the box to display a message on the screen when No Space on Disk, Disk

Error, or Video Loss event happens.

Send Email: Let the NVR to send you an auto-email when an event occurs.

5.4 Network
This menu allows you to configure network parameters, such as PPPoE, DHCP. The most
common types are DHCP. Most probably your network type is DHCP, unless the network is
manually addressed. If you need an authentication user name and password to the Internet, then
choose PPPoE.

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5.4.1 General

If you connect to a router allows to use DHCP, please check the DHCP box. The router will assign

automatically all the network parameters for your NVR. Unless the network is manually addressed

below parameters:

IP Address: The IP address identifies the NVR in the network. It consists of four groups of

numbers between 0 to 255, separated by periods. For example, “192.168.001.100”.

Subnet Mask: Subnet mask is a network parameter which defines a range of IP addresses that

can be used in a network. If IP address is like a street where you live then subnet mask is like a

neighborhood. The subnet address also consists of four groups of numbers, separated by periods.

For example, “255.255.000.000”.

Gateway: This address allows the NVR to access the Internet. The format of the Gateway

address is the same as the IP Address. For example, “192.168.001.001”.

DNS1/DNS2: DNS1 is the primary DNS server and DNS2 is a backup DNS server. Usually should

be enough just to enter the DNS1 server address.

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5.4.4.1 PPPoE

This is an advanced protocol that allows the NVR to connect to the network more directly via DSL

modem.

Check the “Enable PPPOE” box, and then enter the User name & Password of the PPPoE.

Click Apply to save, system will reboot to active the PPPoE setting.

5.4.1.3 Port Configuration

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Web Port: This is the port that you will use to log in remotely to the NVR (e.g. using the Web
Client). If the default port 80 is already taken by other applications, please change it.
Client Port: This is the port that the NVR will use to send information through. If the default port
9000 is already taken by other applications, please change it.
RTSP Port: Default is 554, if the default port 554 is already taken by other applications, please
change it.
UPNP: If you want to log in remotely to the NVR using Web Client, you need to complete the port
forwarding. Enable this option if your router supports the UPnP. You need to enable UPnP both, on
NVR and router. In this case, you do not need to configure manually port forwarding on your router.
If your router does not support UPnP, make sure the port forwarding is completed manually

5.4.2 DDNS
This menu allows you to configure DDNS settings. The DDNS provides a static address to simplify
remote connection to your NVR. To use the DDNS, you first need to open an account on the
DDNS service provider’s web page.

DDNS: Check to enable DDNS.

Server: Select the preferred DDNS server (DDNS_3322, DYNDNS, NO_IP, CHANGEIP,
DNSEXIT).
Domain: Enter the domain name you created on the DDNS service provider’s web page. This will
be the address you type in the URL box when you want to connect remotely to the NVR via PC.
Fox example: NVR.no-ip.org.
User/Password: Enter the user name and password you obtained when creating an account on
the DDNS service provider’s web page.

After all parameters are entered, click Test DDNS to test the DDNS settings. If the test result is
“Network is unreachable or DNS is incorrect”, please check whether the network works fine, or the
DDNS information is correct or not.

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5.4.3 Email
This menu allows you to configure email settings. Please complete these settings if you want to
receive the system notifications on your email when an alarm is triggered, HDD becomes full, HDD
is in error state, or Video Loss occurs.

5.4.3.1 Email Configuration

Email: Check to enable.

Encryption: Enable if your email server requires the SSL or TLS verification. If you are not sure,

set to be Auto.

SMTP Port: Enter the SMTP port of your email server.

SMTP Server: Enter the SMTP server address of your email.

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User Name: Enter your email address.

Password: Enter the password of your email.

Receiver 1~3: Enter the email address where you want to receive the event notifications from the

NVR.

Interval: Configure the length of the time interval between the notification emails from the NVR.

To make sure all settings are correct, click Test Email. The system sends an automated email

message to your inbox. If you received the test email, it means the configuration parameters are

correct.

5.4.3.2 Email Schedule

You need to configure the schedule to fully implement the Email notification.

The color codes on email schedule have the following meanings:

Green: Slot for Motion detection.

Yellow: Slot for I/O Alarm (optional).

Red: Slot for Exception (HDD full, HDD error, or Video Loss).

Blue: Slot for Intelligent Analysis detection.

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5.4.4 FTP

This menu allows you to enable FTP function to view and load captured snapshots from NVR to
your storage device over FTP.

FTP Enable: Click to enable FTP function.

Server IP: Enter your FTP server IP address or domain name.

Port: Enter the FTP port for file exchanges.

Name/ Password: Enter your FTP server user name and password.

Directory Name: Enter the default directory name for the FTP file exchanges.

Test FTP: Click to test the FTP settings.

5. 5 Device
In this section, you can configure the internal HDD function.

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5. 5.1 Disk
This menu allows you to check & configure the internal HDD(s). You need to format the HDD only
at the first startup and if you replace a new HDD.

Format HDD: Select the HDD you want to format and then click Format HDD. To start formatting,
you need to enter your user name and password and then click OK to confirm to continue
formatting.
Overwrite: Use this option to overwrite the old recordings on the HDD when the HDD is full. For
example, if you choose the option 7 days then only the last 7 days recordings are kept on the HDD.
To prevent overwriting any old recordings, select OFF. If you have disabled this function, please
check the HDD status regularly, to make sure the HDD is not full. Recording will be stopped if HDD
is full.
Record on ESATA: This menu only displayed when your NVR is coming with an e-SATA port on
the rear panel. It will allow to record the video to external e-SATA HDD to enhance your HDD
capacity. If the e-SATA recording function is enabled, e-SATA backup function will be disabled.

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If your NVR supports to install multiple HDDs, the edit icon appears in your system, you can click it
to edit the HDD as below:

Disk Type: Read-write, read-only, and redundant.

Read-write mode is the normal status for a HDD to save recording or search recording to play.
To prevent important video data from being overwritten during cyclic recording, the HDD can be
set as Read-only mode. New recording will be not able to save into this read-only HDD. You can
still search recording from this read-only HDD to play.
A Redundant HDD can be used to automatically backup video footage on the recording
(read-write) hard drive. When a redundant HDD is set, the system can be set to record cameras in
parallel to both the recording hard drive and the redundant hard drive in case of hard drive failure.

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5.5.1.1 Disk Group

If your NVR supports to install multiple HDDs, you can configure the HDD to be different groups.
HDD groups allow you to balance recordings across multiple hard drives. For example, you can
record channels 1~4 to one hard drive and 5~8 to a second hard drive. This can reduce the
amount of wear on the hard drives and may extend the life of the hard drives.

1. Use the dropdown next to Disk Group Type to select the type of group to configure.

2. Use the dropdown next to Disk Group to select the specific group within the selected group

type.

3. Click the numbered boxes representing channels to record channels to HDDs in the selected

group.

4. Click Apply to save.

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5.5.1.2 S.M.A.R.T

This function can be used to display technical information on the hard drive installed inside your
NVR. You can also perform a test (there are three types available) to evaluate and detect potential
drive errors.

Whole Evaluation not passed, continue to use the disk: If for some reason the hard drive has

developed a fault (such as one or more bad sectors), you can instruct your NVR to continue saving

to the drive.

Self-check Type: There are three types available:

Short: This test verifies major components of the hard drive such as read/write heads, electronics

and internal memory.

Long: This is a longer test that verifies the above as well as performing a surface scan to reveal

problematic areas (if any) and forces bad sector relocation

Conveyance: This is a very quick test that verifies the mechanical parts of the hard drive are

working.

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Note: When performing a test, your NVR will continue to work as normal. If an HDD S.M.A.R.T

error found, the HDD can be continued to use, but there will be a risk to lose recording data. It is

recommended to replace a new HDD.

5.6 System
Change general system information such as date, time and region, edit passwords and
permissions, and more.

5.6.1 General

Device Name: Enter the desired name for your NVR. The name can include both letters and
numbers.
Device ID: Enter the desired ID for your NVR. The device ID is used to identify the NVR, and can
only be composed of numbers. For example, 2pcs NVRs are installed in the same place, the
Device ID is 000000 for one of the NVRs, and 111111 for another NVR. When you want to operate
the NVR with a remote controller, both of the NVR may receive the signal from controller & act at

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the same time. If you want to control only the NVR with ID 111111, you can input the Device ID
111111 in login page with remote controller for further operations.
Language: Select a language you would like the system menus to be displayed in. Multiple
languages are available.
Video Format: Select the correct video standard for your region.
Menu Timeouts: Click the drop-down menu to select the time your NVR will exit the Main Menu
when idle. You can also disable this by selecting “OFF” (password protection will be temporarily
disabled).
Show Wizard: Click the checkbox if you would like to display the Startup Wizard each time you
turn on or reboot your NVR.

5.6.1.1 Date and Time

Date & Time

Date: Click the calendar icon to change the date.
Time: Click the dialogue box to change the time.
Date Format: Select the preferred date format.
Time Format: Select the preferred time format.
Time Zone: Select a time zone relevant to your region or city.

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5.6.1.2 NTP Settings

The NTP (Network Time Protocol) function allows your NVR to automatically sync its clock with a
time server. This gives it the ability to constantly have an accurate time setting (your NVR will
periodically sync automatically).
Check to enable the NTP, and select a Server
Address, click Update Now to manually sync
the date & time.

Click Apply to save your settings.

When NTP function is enabled, system will

update the system time at 00:07:50 per day, or
every time when the system is starting up.

5.6.1.3 DST Settings

The DST (Daylight Saving Time) function allows you to select the amount of time that Daylight
Saving has increased by in your particular time zone or region.

Enable DST: If Daylight Saving applies to your time zone or region, check this option to enable.

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Time Offset: Select the amount of time that Daylight Saving has increased by in your time zone.

This refers to the difference in minutes, between Coordinated Universal Time (UTC) and the local

time.

Enable DST: You can select how Daylight Saving starts and ends:

Week: Select the month, a particular day and time when Daylight Saving starts and ends. For

example, 2 a.m. on the first Sunday of a particular month.

Date: Select the start date (click the calendar icon), end date and time when Daylight Saving starts

and ends.

Start Time / End Time: Set the start time and end time for Daylight Saving.

5.6.2 Output Configuration

This menu allows you to configure video output parameters.

Video Output: To choose the output options:

LIVE-OUT is used to configure the main output parameters.

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5.6.2.1 LIVE-OUT

Choose LIVE-OUT from the Video Output drop-down menu.

SEQ Mode: Select how many video channels you would like to display when your NVR is in
sequence mode.
SEQ Dwell Time: Enter in seconds the maximum length of time you would like to display a video
channel in sequence mode before displaying the next video channel (300 seconds is the
maximum).
Output Resolution: Select a display resolution that is suitable for your TV. 1920 x 1080 will suit
most TVs. If your NVR supports 4K output resolution, you can select either 2K (2560 x 1440) or 4K
(3840 x 2160) to take advantage of the higher resolution that your 4K TV provides.
Scale and Offset: The NVR supports to adjust the size & position of the display screen to match
your monitor or TV. Click Setup button to adjust.

Scale: To adjust the size of the displayed

screen by scale.
X Offset: To move the displayed screen to left
or right.
Y Offset: To move the displayed screen to up or
down.

Click once or long press the left button of your mouse on the arrow to adjust the size and position,
or you can scroll the wheel of the mouse to adjust. Click the right button of your mouse to exit, and
click Apply to save your modifications.
Cursor Hidden Delay: Click the drop-down menu to select the time your NVR will hide the mouse
cursor when idle. You can also disable this by selecting “OFF” (password protection will be
temporarily disabled).
Cursor Acceleration: To adjust the speed to move the mouse cursor.
Transparency: Click and hold the slider left or right to change how transparent the Menu Bar and
Main Menu will appear on-screen. Adjust accordingly.

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5.6.3 Multi-user
This menu allows you to configure the user name, password and user permission.

The system supports the following account types:

 ADMIN — System Administrator: The administrator has full control of the system, and
can change both administrator and user passwords and enable/disable password
protection.
 USER — Normal User: Users only have access to live viewing, search, playback, and
other functions. You may set up multiple user accounts with varying levels of access to the
system.

5.6.3.1 Changing Password

To change the password for the administrator or user accounts, click the User Edit icon . The
password has to be a minimum of 8 characters and can contain a mixture of numbers and letters.
Enter your new password again to confirm, and then click Save to save your new password. You
will be required to input your old password to authenticate.

Password Enable: It’s strongly recommended to enable the password to protect your privacy. If
you want to disable the password protection, please ensure your NVR is placed in a secure place.

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5.6.3.2 Add New Users

1. Select one of the user accounts that is currently disabled, click the User Edit icon .

2. Select Enable from the drop-down next to User Enable.

3. Click the field next to User Name to change the user name for the account.
4. Select Enable from the drop-down next to Password Enable.
5. Click the field next to Password to enter the desired password.
6. Click the field next to Confirm to reenter the password.
7. Click Save. You will be required to input your Admin password to authenticate.

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5.6.3.3 Setting User Permissions

The administrator account is the only account that has full control of all system functions. You can
enable or disable access to certain menus and functions of each user account.

1. Click the edit icon under Permission tab.

2. Check the boxes next to any system menus or capabilities you would like the user to
access. Click All to check all boxes. Click Clear to check none of the boxes.
3. Click Save to save your modifications.

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5.6.4 Maintenance
In this section, you will be able to search & view the system log, load default settings, upgrade the
system, export & import system parameters and manager system auto reboot.

5.6.4.1 Log
The system log shows you important system events, such as motion alarms and system
warnings. You can easily create a backup file of the system log for a set time period to a USB
flash drive.

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Log Searching and Backing Up:
1. Click the field next to Start Date & Start Time to choose the starting date & time for your
search from the on-screen calendar.
2. Click the field next to End Date & End Time to choose the end date & time for your search from
the on-screen calendar.
3. Select the type of events you would like to search for from the dropdown next to Log Type, or
select All to see the entire system log for the selected time period.
4. Click Search.
5. Browse system log events from your search period:
o Video events can be played back instantly by clicking in the Playback column. Right-click to
return to your search results.
o Use the / buttons in the bottom-right corner of the menu to move between pages
of system log events.
6. Click Backup to create a backup of the system log for your search period. Please make sure
your flash derive has been connected to the NVR’s USB port.
7. The backup drive menu appears. Navigate to the folder you want the backup file to be saved in,
then click OK to begin.

5.6.4.2 Load Default

Reset the NVR settings to its out-of-box state. You can choose to reset all settings at once, or just
settings on specific menus. Restoring default settings will not delete recordings and snapshots
saved to the hard drive.

Check the items you want restore, or check Select All to choose all items. Click Apply to load
default settings of your chosen items.

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5.6.4.3 Upgrade

1. Copy the firmware file (.sw file) to your USB drive, and insert the USB flash drive into the NVR’s
USB port.
2. Click Select File button to choose the firmware file in your USB flash drive, then Click OK.
3. Click Upgrade button to start system upgrade. The system upgrade will last around 5-10
minutes, please do NOT power off the NVR or remove the USB from NVR during firmware
upgrade.

5.6.4.4 Parameter Management

You can export the main menu settings you have configured to a USB flash drive, or import an
exported setting file from USB flash drive to the NVR.

Save Settings: Click to save the NVR current system settings to the USB device. You will be
required to input the Admin password to authenticate.
Load Settings: Once you have created a system settings export, you can import the settings on
another NVR. Click Load Settings button to navigate to the system settings file you want to
import from your USB flash driver. You will be required to input the Admin password to
authenticate.

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5.6.4.5 Auto Reboot

This menu allows the system to auto reboot the NVR regularly. It is recommended to leave this
function enabled, as it maintains the operational integrity of your NVR.

Auto Reboot: Check to enable.

Time: You can set the NVR to reboot by day, week or month.

5.6.5 IP Camera Maintain

This menu allows you to upgrade the IP camera’s firmware and restore default settings of IP
camera.

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5.6.5.1 Upgrade IP Camera

1. Choose one of the IP cameras you want to upgrade firmware.

2. Click Select File select the update file from your USB flash drive, then click OK.
3. Click IPC Upgrade button to start upgrading. You will be required to input the Admin password
to authenticate. Please do NOT power off the NVR and IP camera or remove the USB during
the upgrading.

5.6.5.2 Load Default Settings for IP Camera

1. Choose the IP cameras you want to restore.

2. Click Load Default to restore settings. You will be required to input the Admin password to
authenticate.

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5.6.6 System Information

This menu allows you to view the system information, channel information, record information &
network status.

5.6.6.1 Information
View system information such as device ID, device model name, IP address, MAC address,
firmware version and more.

If your NVR supports P2P function, you will find the P2P ID & P2P QR code in the information
page. You can scan this QR cord with mobile app to remote view the NVR.

5.6.6.2 Channel Information

View channel information for each connected camera such as alias, mainstream and substream
recording specifications, motion detection status & privacy zone.

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5.6.6.3 Record Information

View recording information for each connected camera such as bitrate, stream type, recording
resolution and frame rate (FPS).

5.6.6.4 Network State

View network information.

Total Band Width: It shows the NVR’s total input band width for IP cameras.
Used Band Width: It shows the used band width of IP cameras.

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Chapter 6 Search, Playback & Backup

The Search function gives you the ability to search for and play previously recorded videos as well
as snapshots that are stored on your NVR’s hard drive. You have the choice of playing video that
matches your recording schedule, manual recordings or motion events only. The Backup function
gives you the ability to save important events (both video and snapshots) to a USB flash drive.

6.1 Using Search Function

Click Search button in the Start Menu to enter search section.

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2
7

5
6

1. Search Options: the system provides various search & playback methods: General, Events,

Sub-periods, Smart & Pictures

2. Search Date: search by a date to play back.

3. Search Type: the system provides different search types to narrow your search.

4. Channel Selection: to choose the channels you want to search & play.

5. Video Playback Controls: to control the video playback.

Enlarge the video playback to full screen

Rewind, x2, x4, x8 and x16

Slow Play, 1/2, 1/4 and 1/8, 1/16 speed

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Play

Pause

Play frame by frame. Click once to play a frame of the video

Stop

Fast Forward, x2, x4, x8 and x16

Digital Zoom: Click to zoom in then click-and-drag on a camera image during playback to

zoom in on the selected area. Right-click to return to regular playback.

Video Clip. Quickly save a section of video to a USB flash drive. View more on 6.1.1.1
Video Clip Backup

Save Video Clip.

Volume Control: scroll the slider bar to increase or decrease volume.

Snapshots: to capture a snapshot image to your USB flash drive. If the video playback is

in split-screen view, move the mouse cursor to the channel you want to capture, and then

click the icon to save the snapshot.

6. Timeline: Continuous recordings are shown with colored bars to represent different types of
recording (legend shown in the bottom-right corner of the display). Use the timeframe options

( ) to view a smaller or larger time period.

Different types of recording shown in different colors:

Continuous Recording in Green color;

Motion Recording in Yellow color;

I/O Recording in Red color;

Motion & I/O Recording in Orange color;

Intelligent Recording in Blue color;

7. Playback Status: display the video play status.

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6.1.1 Search & Play Video in General

This menu gives an option to search & play recording for a selected date.

1. Select a date to search for video recording from the calendar.

2. Choose a search type.
3. Check channels you would like to search, or check Channel to search all connected channels.
4. The search result will display on the timeline from 00:00 to 24:00.
5. Click button to start playback.
6. Control the playback with buttons on Video Playback Controls.

7. Use the timeframe options ( ) to view a smaller or larger time period.

8. If you want to quickly save a section of video during playing back to a USB flash drive, use the

Video Clip backup function.

6.1.1.1 Video Clip Backup

1. Insert your USB flash drive to the NVR.

2. Start a video recording playback.
3. Click icon.
4. Check the channel(s) you want to make a video clip backup.
5. Move the mouse cursor to the timeline where you want to start the video clip.

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6. Press and hold the left button of your mouse, and drag the drag the cursor to the timeline where
you want to end the video clip.
7. The icon has been changed to icon, click to save the video clip.
8. Select a file type for your backup files, click Save button to save the video clips. Please make
sure your USB driver has enough space to save the video clips.

9. The backup drive menu appears. Navigate to the folder you want the backup files to save in.
10. Click OK to begin. The progress bar at the bottom of the window shows you the progress of
the backup.

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6.1.2 Event Search, Playback & Backup

Event search lets you view a list of video recordings with the channel, start and end time, and
recording type conveniently summarized. You can also quickly back up events to a USB flash
drive.

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9 11 10 7
To search, play & back up for events:
1. Choose the date & time you want to search.
2. Check the recording types you want to search, or check Search Type to choose all.
3. Choose the channels you want to search, or check Channel to choose all channels.
4. Click icon to start search.
5. Events fitting your search criteria are displayed in list form. You can double click the left button
of your mouse upon one of the events to play the video immediately.
6. Click icons in the bottom-right corner of the menu to browse between pages
of events, or input the page you want to browse.
7. You can switch the view of list form in by clicking below icons which is show at the right bottom
corner of the screen:
Thumbnails view. You can view the snapshots of the events.

List view. The events will be displayed in list.

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Detailed view. You can view the details of the events.

In the detailed view mode, you can lock the video events to keep events from being overwritten
in the hard drive. Click the icon to lock or click to unlock the events.
8. When you click the left button of your mouse upon one of the event, system will show the event
information on the left bottom corner of the screen.
9. Check the box next the number of the event to select files, or check the box next Select to
select all events in the page.
10. The number of selected files, total size information will be displayed at the right bottom of the
screen.
11. After selecting file, you can click icon to save the video to USB flash drive. Or click
icon into event playback control window to play the video.

6.1.2.1 Event Playback Control

3 5
4
1. Event List, you can select the events here.
2. Click icon to save your selected event videos to USB flash drive. Click icon to play
video.
3. Control the playback with buttons on Video Playback Controls. You can click icon or click
right button of your mouse to exit the playback and return to event search window.

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4. The event you are playing now will be displayed on the timeline.
5. Use the timeframe options ( ) to view a smaller or larger time period.

6.1.3 Sub-periods Playback

Sub-periods playback allows you to play multiple normal recordings and motion events
simultaneously from a single channel. With normal and event recordings, the video is divided
evenly depending on the split-screen mode that has been selected. For example, if the video is an
hour long and you have selected Split-screens x 4, each split-screen will play for 15 minutes.

6
4

5 8
7

To search & play video in sub-periods:

1. Choose the date & time you want to search.
2. Choose the split-screens you want the videos to be played in.
3. Check the recording types you want to search, or check Search Type to choose all.
4. Choose the channels you want to search. Please note that this function only supports to search
& play one channel at a time.
5. Click the play button to start playing. Control the playback with buttons on Video Playback
Controls.
6. Videos are being played in split-screens.
7. Click the left button of your mouse upon a particular split-screen, the time period of the video
split-screen will be displayed on the timeline. The color bar on the top of the timeline indicates
the time span of the video split-screen you have clicked. The color bar on the bottom of the
timeline indicates the time span for the whole videos you have searched.

8. Use the timeframe options ( ) to view a smaller or larger time period.

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6.1.4 Picture Search & View

This function can be used to search, play and copy snapshots to a USB flash drive.

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9 11 10 7
To search, play & back up pictures:
1. Choose the date & time you want to search.
2. Check the picture capture types you want to search, or check Search Type to choose all.
3. Choose the channels you want to search, or check Channel to choose all channels.
4. Click button to start search.
5. Pictures fitting your search criteria are displayed in list form. You can double click one of the
pictures to get a larger view.
6. Click icons in the bottom-right corner of the menu to browse between pages
of pictures, or input the page you want to browse.
7. You can switch the view of list form in by clicking below icons which is show at the right bottom
corner of the screen:

Thumbnails view. You can view the snapshots of the events.

List view. The events will be displayed in list.

Detailed view. You can view the details of the events.

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8. When you click the left button of your mouse upon one of the pictures, system will show the
picture information on the left bottom corner of the screen.
9. Check the box next the number of the event to select files, or check the box next Select to
select all pictures in the page.
10. The number of selected files, total size information will be displayed at the right bottom of the
screen.
11. After selecting file, you can click button to save the pictures to USB flash drive. Or click
button to go into picture preview control window.

6.1.5.1 Picture Preview Control

1. Picture List, you can select the pictures here.

2. Click button to save your selected pictures to a USB flash drive. Click button to view
the pictures in slideshow.
3. Press button to exit preview control window and go back to picture search window.
Press button to pause, press to resume slideshow.
Press button to display previous snapshot or group of snapshots, press to display the
next snapshot or group of snapshots.
Click button to view a single snapshot at a time, click button to view four snapshots at
a time, press buttons to view nine snapshots at a time.

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Chapter 7 Remote Access via Web Client

Use the Web Client to remotely access your NVR at any time via a PC. Before you access the
Web Client, you need to ensure that the internet settings of the NVR are configured properly.

7.1 Basic System Environment Requirements

The minimum requirements for hardware and OS required to run Web Client are given as below.

Item Minimum Recommended

CPU Intel® Core™ i5 CPU Intel® Core™ i5 CPU or higher
RAM 4G or more 8G or more
Hard Drive 500G or more 1000G or more
Display RAM 2G or more 4G or more
Display Resolution 1280*1024 1920*1080
Windows 7 or above
OS
Mac OS X® 10.9 or above
DirectX DirectX 11
Direct3D Acceleration Function
Ethernet Adapter 10/100/1000M Ethernet Adapter
IE Microsoft Internet Explorer (Ver. 11,10,9,8). It doesn’t support Edge.
Mozilla Firefox V51 or below. It doesn’t support V52 or above version.
Google Chrome V44 or below. It doesn’t support V45 or above version.
Mac Safari 5.1 or above

7.2 Web Plugin Download and Installation

To access the Web Client, do the following:

For IE/Chrome/Firefox:
1. Launch the explorer on your PC and enter the NVR IP address or DDNS domain name (Host
Name) you have set on NVR in the URL box.
2. For the first time you run the web client, system will require to install the web client plugin. Click
download to download the plugin and install to your computer.

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3. After installing the plug-in, close & launch again your browser and repeat step 1 to open the
login page. Input your user name and password to login the web client.

Note: If you use Google Chrome, please use Version V41 or below. If you use V42 to V44, you
need to enable NPAPI plugins. Please enter chrome://flags/#enable-npapi on URL bar to find and
enable NPAPI. It doesn’t support V45 or above so far.

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For Mac Safari:
1. Launch the Safari in your Mac, and enter the NVR IP address or DDNS domain name (Host
Name) you have set on NVR in the URL box.

2. Download the plug-in "SurveillanceClient.dmg", locate the downloaded file and double click it.

3. Click on "Continue" --> "Install". Enter user name and password for Mac computer,
Click on "Install Software" --> "Close" to finish installation.

4. Close Safari and open again to repeat step 1 to open the Web Client login page.

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7.3 Web Client Manager

The web client supports to fully control the NVR with administrator account. Please make sure to
protect your user name & password for preventing illegal login.

7.3.1 Live Interface

This is the first screen that opens after you have logged in to the Web Client. Here you can open or
close live preview, record video to local computer manually, take snapshots of the screens, PTZ
control, color adjustment, etc.

1- Channel List: Open the channel list for quick camera function
Click button to display the Channel List.
Click button to hide the Channel List.

Turn the Live video stream on/off. The button is in blue color if the live video stream is
on.
Manual Recording buttons. Click to start manually recording live stream video. Click
again to stop recording. Manual recordings are saved to your computer. While in
recording, the button is in blue color.
Manual snapshot button. Click to save a snapshot of the current live display to your
computer.
Bitrate button. Set camera to use mainstream, substream or mobile stream video
settings. Mobile stream is available for IP channels only.

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2- Live Video Stream Options:
Mainstream: View all live videos using high-quality mainstream video settings.
Substream: View all live videos using middle-quality substream video settings.
Mobile Stream: View all live video using lower-quality mobile stream video settings to
conserve bandwidth. Available for IP channels only.
3- Main Menus:
Live: View live video from cameras.
Playback: View recorded video which is saved in NVR’s HDD.
Remote Setting: Access functions of the NVR setting menus.
Local Settings: Set download locations for recordings and snapshots taken using Web Client,
and choose file type for video files.
4- Information: Hover over to see system details.
5- Exit.
6- Color Controls. Click to display or hide the color controls.

7- PTZ Controls: Click to display or hide the PTZ controls for using PTZ cameras.
8- PTZ Controls

Directional Arrows: Click to move the PTZ camera

Automatic line scan.

PTZ Speed: Click to set the speed of the PTZ camera’s movement.

Zoom: Click –/+ to zoom in or out.

Focus: Click –/+ to adjust focus.

Iris: Click –/+ to adjust iris.

Preset Point: Add, remove, or go to preset point.

Cruise: Start/stop PTZ cruise

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9- Live View Control Buttons:

Open the images on Live window.

Close all the Live channels
Original Proportions: Shows live video at the original proportions
Stretch: Stretch live video to fit the full area for each channel on screen.
To enlarge the web client to full screen.
Manual Recording: Click to start manually recording for all displayed channels. Click
again to stop recording. Manual recordings are saved to your computer.
Snapshot: Click to save snapshots of all current displayed channels to your computer.
Digital Zoom: Click upon on a live image, then click-and-drag over an area of the live
image to enlarge. Right-click to return to the normal display.
Volume Control. Volume is mute.
10- Navigation: Shows current page number for the channels shown on screen. Use the arrow
keys to switch between pages.

11- Page View: Click to select how many channels appear on screen at a time.

7.3.2 Playback
You can search & play recording videos stored in the HDD inside the NVR, and download the
videos to your computer.

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To search recordings:
1. Click Playback in the top-right corner of the window.

2. Select a day on the calendar to search for recordings from. Days with recordings appear with
a red underline.

3. Select the recording type to search for from the dropdown next to Type, or select All to
search for all recordings.

4. To choose the video stream you want to search & play. If you want to play Substream
recordings, please make sure you had set the NVR to record with Dualstream at 5.2.2.1
Record.

5. Check the channels you would like to search for recordings from. Check Synchronous
playback to play all channels at once.

6. Click Search.
7. Recordings that fit your search will be displayed in the timeline. Click a section of video where
you would like to begin playback and click the play button.

7.3.2.1 Playback Control Buttons

Play the recordings

Pause

Stop

Go Forward One Frame: Move frame-by-frame through playback. Only available when the

Synchronous playback option is not checked.

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Click upon one of the channels which is being played and then click record button to record
current video to your computer. Click again to stop recording.
Click upon one of the channels which is being played and then click capture button to take a
snapshot and save to your computer.

Opens the Download menu, which allows you to download several video recordings at once.

Choose the files you want to download, press Start Download button to begin, you will see the
download status. Press Stop Download button to stop.

Playback Speed. Click to choose the playing speed.

Play All Channels: Click to play all channels you have chosen to searched. Only available

when the Synchronous playback option is not checked.

Stop All Channels: Click to stop playing all channels. Only available when the

Synchronous playback option is not checked.

Digital Zoom: Click upon on a playing video, then click-and-drag over an area of the video to
enlarge. Right-click to return to the normal display.
Original Proportions: Shows the playing video at the original proportions

Stretch: Stretch the playing video to fit the full area for each channel on screen.

To enlarge the web client to full screen.

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7.3.3 Remote Setting

Here you can remotely configure the settings of the NVR. Please see “Chapter 5 NVR System
Setup” for more details on the NVR settings..

7.3.4 Local Setting

Set download locations for recordings and snapshots taken using Web Client, and choose file type
for video files.

Record Path: Click to browse for and select the folder where you would like the manual video
recordings to be saved on your computer.
Download Path: Click to browse for and select the folder where you would like to save the
download video recordings to your computer.
Snapshot Path: Click to browse for and select the folder where you would like the manual
capture snapshots to be saved on your computer.
File Type: Choose your preferred file type for manual recordings.
Save: Click to save the modifications.

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Chapter 8 Viewing Backed Up Video on

PC/Mac

This section will help you to play the backup files with the powerful video player which is attached
in the CD.
For Mac users, please install the app “VideoPlayer_x.x.xx_xxxx_xx_x.dmg”, for example:
VideoPlayer_1.0.15_2017_01_6.dmg.
For PC users, please install the software “VideoPlayer_x.x.xx_xxxx_xx_xx.exe”, for example:
VideoPlayer_1.0.15_2017_01_06.exe.

Minimum System Requirements

 Intel Pentium 4 or above
 Microsoft Windows XP / Vista / 7 / 8 / 10
 256MB RAM
 16MB video memory

1. Install the Video Player software in the CD and run.

2. Copy the backup files to your computer.

3. Click Open File button or click + button on the Play List to load single or multiple video files. It

supports to add & play “.rf”, “.avi”, “.mp4”, “.264” and “.265” files. Click button to load a
folder with backed-up videos.

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Video Player Control 6

2 3 4

1. Play List
Add files
Remove files
To choose play mode: play a single file and stop; play all listed files by sequence; repeat
one file; repeat all files.
Filter by file name

2. Hide/Show Playlist
Click to open files or load a folder.

3. Play Controls
Play
Pause
Stop
Play frame by frame. Click once to play a frame of the video
Slow Play, 1/2, 1/4 and 1/8, 1/16 speed
Fast Forward, x2, x4, x8 and x16

4. Volume control
Multi-screen play. It allows to play multiple videos at a time. When you choose multi-screen,
you can drag the video in Play List to the play screen.

5. Take snapshot
To save a video clip to your computer. Press once to start, press again to end the video clip.

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Keep the video player on top
Enlarge the video play screen to full screen

6. Advanced Setup Menu allows to choose the OSD language of the video player, and
configure the setting of video player.

Basic Settings: Set on-top mode

Capture Settings: Set the format and the path to save snapshots.

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Chapter 9 Remote Access via Mobiel

Devices
The NVR supports to remote access via mobile devices based on Android & iOS operating
system.

1) Search RXCamView from Google Play Store for android devices or App Store or iOS devices
and install.
2) Run the app, it will display the live view screen.

3) Touch the icon to open device list page, touch + to add device.

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4) Choose “Manual”, and input the NVR information.

NVR.

NVR

NVR.

NVR

5) After all settings completed, touch Save to save, the app will turn to Live view display if the
device is well connected.

NVR

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6) Touch icon to open the Menu list where you can check & configure the live view, playback,
local recorded videos, captured pictures, push alarm notifications, Device manager, Local
Setting & Help documents.

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Chapter 10 Appendix
10.1 Troubleshooting

1. Q: What can I do if the system does not detect the HDD?

A: Check if the power supply system is properly connected and data cord and power cables
are securely connected, and if something wrong with the HDD interface. Or you may check if
your HDD is supported by referring to the specifications or descriptions.
2. Q: I have changed the password but forget the new password, how can I access the system?
A: If you forget system password, please consult with our technical personnel. We strongly
suggest user to set password easy to be remembered and relatively safe. If you have safety
requirement, please do not set very simply password, such as 000000.
3. Q: We see abnormal video signal or even no video signal by connecting the NVR and camera
together. Power supply for both devices is OK. What is wrong?
A: Check network cable at NVR side to see if the cable is firmly connected and if it is worn out
and needs to be replaced, or to check if NTSC or PAL is selected consistently.
4. Q: How to prevent NVR from being influenced by heat?
A: The NVR needs to dissipate heat while it is running. Please place the NVR in a place with
good air circulation and away from heat sources to ensure stability and life of the NVR.
5. Q: The remote controller of NVR doesn’t work while the monitor screen is OK and panel keys
are functional. Why?
A: Operate again by aiming the remote controller at the IR receiver on front panel. If it still
doesn’t work, please check if the batteries in the remote controller are dying. If not, check if
the remote controller is broken.
6. Q: I want to take out HDD from my PC and install it in NVR. Can it work?
A: All HDDs supported by the system can be used. But remember, once NVR runs, the data
on your HDD will be lost.
7. Q: Can I playback while recording?
A: Yes. The system supports the function of playing while recording.
8. Q: Can I clear some records on HDD of NVR?
A: In consideration of the file security, you may not clear part of records. If you want to remove
all the records, you can format HDD.
9. Q: Why can’t I log in NVR client?
A: Please check if the network connection settings are correct and RJ-45 port is with good
contact. And check if your account and password are correctly input.
10. Q: Why can’t I find any records during playback?
A: Please check if the data line connection for HDD is OK and system time is properly
adjusted. Try a few times and restart. If it still doesn’t work, check if the HDD is broken.
11. Q: Why NVR cannot control PTZ?
A: Please check if:
a) PTZ in the front side is malfunctioned.
b) Setting, connection and installation of PTZ decoder are not correct.
c) PTZ setting of NVR is not correct.

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d) Protocol of PTZ decoder does not match that of NVR.
e) Address of PTZ decoder does not match that of NVR.
f) If many decoders are connected, the farthest side of AB line of PTZ decoder should be
added 120Ω resistance to realize reflection suppression and impedance matching.
Otherwise, PTZ control will be unstable.
12. Q: Why doesn’t dynamic detection work?
A: Please check if the motion detection time and motion detection regional setting are correct
and if the sensitivity is set too low.
13. Q: Why doesn’t alarm work?
A: Please check if the alarm setting, alarm connection and alarm input signals are correct.
14. Q: Why does buzzer keep alarming?
A: Please check the alarm setting, check if motion detection function is enabled and object
motion is detected all the time and if I/O alarm is set as Always Off. Besides, refer to
corresponding HDD alarm setting.
15. Q: Why can’t I stop recording by pressing “STOP” button or click “Stop Recording” in context
menu?
A: Pressing Stop or Stop Recording can only stop manual record. If you want to stop
Scheduled recording in certain time quantum, please change the setting to No Record. To
stop Startup recording, please change record mode to scheduled recording or manual
recording. Then you may stop recording by the prescribed methods. And another way of
stopping recording is to set channel as off status in record setting.

10.2 Usage Maintenance

1. To shut down NVR, please firstly shut down the system and then turn off the power. Do not
turn off the power directly or HDD data will be lost or damaged.
2. Please keep NVR away from heat sources or places.
3. Clean the internal dust regularly. Make sure the good ventilation of NVR so as to ensure the
good heat dissipation.
4. Please do not hot plugging audio and video cables, or cables connected to ports like RS-232
or RS-485. Otherwise the ports will be damaged.
5. Please check the HDD cable and data cable regularly to see if they are ageing.
6. Please prevent the audio and video signals of NVR from being intervened by other electronic
devices, and prevent the HDD from being damaged by static electricity and induced voltage.
If the network cable is frequently plugged, it is suggested to replace connecting line regularly,
or the input signal may be unstable.
7. This is a class A product. It maybe bring wireless interference in life. Under this situation, it
need user to make measures.

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10.3 Accessories (For reference only)

Remote Controller Power Adapter Warranty Card

USB mouse CD

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The material in this document is the intellectual property of our

department .
No p art of this manual may be rep roduced , copied, translated,
transmitted, or pub lished in any form or by any means without our
department prior written permission.
Our products are under continual improvement and we reserve the rig ht to
make changes without noti ce. But no guarantee is given as to the correctness
of its contents.
We d o not und ertake any responsib ility for the harms cause by using our
prod uct.
The mod el of the prod ucts in the user's manual only for recognition, but
these names also perhaps are belong to other comp any's registered
trademark or the copyright.
The product picture may differ from the actual product, only for your
reference. The accessories will probably be different according to the
different sel ling areas. For details of accessories, p lease refer to your local
distributor.
Copyright reserved

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