NTC Citizen's Charter
NTC Citizen's Charter
NTC Citizen's Charter
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SERVICE NAME: 1. Issuance of
A. Certificate of Registration (New/Renewal/
Modification) as Value-Added Service (VAS)
Provider
B. Certificate of Registration (New/Renewal/
Modification) as VOIP Provider/VOIP Reseller
C. Registration of Public Calling Station/Office
and/or Telecenter Service Provider
(PCSOTSP)
Classification: Complex
Type of
G2B – Government to Business Entity
Transaction:
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CHECKLIST OF REQUIREMENTS WHERE TO SECURE
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C.2 Registration of PCSOTSP (FOR UNSERVED
AREAS OR AREAS WITHOUT ANY
TELEPHONE SERVICE)
1. Duly accomplished Application for Registration NTC SID
2. Certified True Copy of SEC Registration, OR SEC/DTI/CDA
Certified True Copy of Bureau of Domestic Trade,
DTI Registration, OR Certified True Copy of
Cooperative Development Authority Registration
3. Proposed Transmission Network and the Point of PTE
interconnection with duly authorized Public
Telecommunications Entity (PTE)
4. PCO and/or Telecenter Service Agreement with PTE
duly authorized PTE
C.3 Registration of PCSOTSP (RENEWAL)
1. Duly accomplished Application for Registration NTC SID
2. Copy of Certificate of Registration NTC
Supporting Documents for Representative(s)
1. Authorization letter duly signed by the applicant Person being represented
and valid ID of the authorized representative.
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Processing Stage
3. Returns to SID to 3. Accepts application 1 Hour Engr. II, III
show proof of SID, RB
payment of filing
fee and files
application
3.1 Assigns Unique
Identification
Number (UIN)
and issues
Acknowledge-
3.1 Receives the ment Receipt
AR (AR)
3.2 Evaluates and 26 Hours Engr. II, III
processes SID, RB
application;
types Certificate
of Registration
(COR) or Letter
of Approval/
Disapproval
3.3 Reviews printed 4 Hours Engr. V
Certificate of SID, RB
Registration
(COR) or Letter
of Approval/
Disapproval
3.4 Recommends 8 Hours Director II
action on RB
printed COR or
Letter of
Approval/
Disapproval
3.5 For new 8 Hours Deputy
applications, Commissioner
Recommends
issuance of COR
or Letter of
Disapproval
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Fees to be Paid: Based on NTC Memorandum Circular No. 19-12-2000; Republic
Act No. 10963
CERTIFICATE OF REGISTRATION AS Amount
VALUE ADDED SERVICE (VAS) PROVIDER
(in PHP)
(NEW/ RENEWAL/ MODIFICATION)
Filing Fee (FF) (per application) 300.00
Annual Registration Fee (ARF) for the first five (5) services 6,000.00
for each additional service registered (per year) 1,000.00
Surcharge (SUR) for late filing of application for renewal
A. 50% of Annual Registration Fee, if application is filed within
six (6) months from date of expiry
B. Additional 50% for every six (6) months delay in filing
Modification Fee (MOD) (per application) 180.00
Documentary Stamp Tax (DST) (per application) 30.00
CERTIFICATE OF REGISTRATION AS
Amount
VOIP PROVIDER/ VOIP RESELLER
(in PHP)
(NEW/ RENEWAL/ MODIFICATION)
Filing Fee (FF) (per application) 300.00
Registration Fee for VOIP Provider (per year) 50,000.00
Registration Fee for VOIP Reseller (per year) 5,000.00
Surcharge (SUR) for late filing of application for renewal
A. 50% of Annual Registration Fee if application is filed within six
(6) months from date of expiry
B. Additional 50% for every six (6) months delay in filing
Modification Fee (MOD) (per application) 180.00
Documentary Stamp Tax (DST) (per application) 30.00
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SERVICE NAME: 2. Issuance of Approval/Endorsement of
Promotional Rates
The Commission approves/endorses promotional or special rates lower than the duly
approved rates of telecommunication services offered by a public telecommunications
entity.
Classification: Simple
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2.3 Recommends 5 Hours Director II
action on RB
approval/
endorsement
letter
2.4 Approves/ 6 Hours Deputy
Disapproves Commissioner
approval/
endorsement
letter
2. Presents the AR 2.5 Releases 0.5 Hour Administrative
and receives approval/ Staff
approval/ endorsement SID, RB
endorsement letter to Applicant
letter
TOTAL None 24 Hours
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SERVICE NAME: 3. Issuance of Permit to Import thru the Philippine
National Single Window (NSW)
A Permit to Import is a written authority issued by the Commission for the importation of
regulated radio equipment.
Classification: Simplex
Permit to Import
1. Copy of Proforma Invoice Supplier
2. Copy of Permit to Purchase NTC
Supporting Documents for Representative(s)
1. Authorization letter duly signed by the applicant Person being represented
and valid ID of the authorized representative.
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1.2 If incomplete,
issues Notice of
Deficiency
(NOD) and
returns the
application
1.2 Receives back
the application
and NOD
Payment Stage
2. Pays the required 2. Refers to NSW Please Cashier
fees online thru website process see Accredited
Accredited Banks Note: Payment does Fees to Banks of
of PNSW not go through be Paid NSW
NTC side Table
Processing Stage
3.1 Processes the 12 Hours Technical
permit via NSW Staff
SID, RB
3.2 Approval/ 4 Hours Engr. V
Disapproval by SID, RB
Authorizer 1
3.3 Approval/ 4 Hours Director II
Disapproval by RB
Authorizer 2
3.4 Approval/ 4 Hours Deputy
Disapproval by Commissioner
Authorizer 3
TOTAL 24 Hours
NOTE: Approved Permit to Import is available at NSW Portal and may be printed by the
Permittee at their convenience.
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