NTC Citizen's Charter

Download as pdf or txt
Download as pdf or txt
You are on page 1of 13

REGULATION BRANCH (RB) –

Services and Interconnection Division (SID)


External Services

72
SERVICE NAME: 1. Issuance of
A. Certificate of Registration (New/Renewal/
Modification) as Value-Added Service (VAS)
Provider
B. Certificate of Registration (New/Renewal/
Modification) as VOIP Provider/VOIP Reseller
C. Registration of Public Calling Station/Office
and/or Telecenter Service Provider
(PCSOTSP)

The Certificate of Registration as a VAS Provider is a written authority issued by the


Commission to a person, firm, company, association, or corporation authorizing the
holder thereof to offer value added services.

The Certificate of Registration as a VOIP Provider or VOIP Reseller is a written


authority issued by the Commission to a person, firm, company, association, or
corporation authorizing the holder thereof to offer voice over internet protocol services.

The Registration as a Public Calling Station/Office and/or Telecenter Service


Provider is a written authority issued by the Commission to a person, firm, company,
association, or corporation authorizing the holder thereof to offer public calling
station/office and/or telecenter services.

An application for renewal of Certificate of Registration is submitted to the Commission


on or before the expiration date of the certificate to be renewed.

An application for modification of Certificate of Registration is submitted to the


Commission if there is change of name, business address, addition/deletion of services
offered, or any of the particulars indicated in the certificate.

Services and Interconnection Division (SID),


Office or Division:
Regulation Branch (RB)

Classification: Complex

Type of
G2B – Government to Business Entity
Transaction:

Who may avail: Private Entities

73
CHECKLIST OF REQUIREMENTS WHERE TO SECURE

A. Certificate of Registration as Value-Added


Service (VAS) Provider

A.1 Certificate of Registration as VAS Provider


(NEW)
1. Duly accomplished Application for VAS NTC SID
Registration
2. Description of each of the value-added services Applicant
intended to be offered
3. List of equipment and materials to be used for the Applicant
system, including equipment to be installed, if any
4. Functional block diagram, system configuration Applicant
and a brief description of the proposed system
5. Copy of valid facilities/network lease agreement Applicant/Network Provider
with duly authorized facilities/network providers
6. Copy of valid SEC Registration (Articles of SEC/DTI
Incorporation and By-Laws) OR Copy of valid
Department of Trade and Industry (DTI)
Registration showing that the entity is at least
sixty percent (60%) owned by Filipino citizens
7. Copy of latest Audited Financial Statement Applicant
8. Schedule of Service Rates Applicant
9. For Cable TV Operator, Copy of valid Provisional NTC
Authority
10. For PTE, Written undertaking that the applicant Applicant
will not discriminate other VAS providers in terms
of rates and service quality for similar facilities
leased to them
A.2 Certificate of Registration as VAS Provider
(RENEWAL)
1. Duly accomplished Application for VAS NTC SID
Registration
2. Copy of Certificate of Registration NTC
3. Copy of valid facilities/network lease agreement Applicant/Network Provider
with duly authorized facilities/network providers
A.3 Certificate of Registration as VAS Provider
(MODIFICATION)
1. Duly accomplished Application for VAS NTC SID
Registration
2. Copy of Certificate of Registration NTC
3. If modification is due to:
3.1 Change of Name, Copy of SEC Registration, SEC/DTI/Office of the Mayor
OR Copy of DTI Registration, OR Copy of
valid Business/Mayor’s Permit
3.2 Change of any other detail(s) in the Applicant
certificate, Letter Request
74
B. Certificate of Registration as VOIP Provider/
VOIP Reseller

B.1.1 Certificate of Registration as VOIP Provider


(NEW)
1. Duly accomplished Application for VOIP NTC SID
Registration
2. Description of the VOIP services intended to be Applicant
offered
3. List of equipment and materials to be used for the Applicant
system, including equipment to be installed, if any
4. Functional block diagram, system configuration Applicant
and a brief description of the proposed system
5. Copy of valid interconnection agreement with duly Applicant/Network Provider
authorized access facilities/network providers
AND/OR Copy of valid lease facilities agreement
with duly authorized network providers
6. Copy of valid SEC Registration (Articles of SEC/DTI
Incorporation and By-Laws) OR Department of
Trade and Industry (DTI) Registration showing
that the entity is at least sixty percent (60%)
owned by Filipino citizens, AND that the paid-up
capital is at least Ten Million Pesos
(PHP10,000,000.00)
7. Copy of latest Audited Financial Statement Applicant
8. Schedule of Service Rates Applicant
9. List of Cities and Municipalities where the VOIP Applicant
service will be offered
10. Performance Bond of Five Million Pesos Insurance or Surety Company
(PHP5,000,000) from a reputable insurance or
surety company duly registered with the SEC
and accredited by the Insurance Commission
Note 1: Performance Bond is preferably from the
Government Service Insurance System.
B.1.2 Certificate of Registration as VOIP Reseller
(NEW)
1. Duly accomplished Application for VOIP NTC SID
Registration
2. Description of each of the VOIP services intended Applicant
to be offered
3. List of equipment and materials to be used for the Applicant
system, including equipment to be installed, if any
4. Functional block diagram, system configuration Applicant
and a brief description of the proposed system
5. Copy of valid SEC Registration (Articles of SEC/DTI
Incorporation and By-Laws) OR Department of
Trade and Industry (DTI) Registration showing
that the entity is at least sixty percent (60%)
owned by Filipino citizens
75
6. Copy of latest Audited Financial Statement Applicant
7. Schedule of Service Rates Applicant
8. Copy of valid reseller agreement with duly VOIP Service Provider
registered VOIP service provider
9. Performance Bond of One Million Pesos Insurance or Surety Company
(PhP1,000,000) from a reputable insurance or
surety company duly registered with the SEC and
accredited by the Insurance Commission
Note 1: Performance Bond is preferably from the
Government Service Insurance System
B.2 Certificate of Registration as VOIP Provider/
VOIP Reseller (RENEWAL)
1. Duly accomplished Application for VOIP NTC SID
Registration
2. Copy of Certificate of Registration NTC
3. Copy of valid facilities/network lease agreement Applicant/Network Provider
with duly authorized facilities/network providers
B.3 Certificate of Registration as VOIP Provider/
VOIP Reseller (MODIFICATION)
1. Duly accomplished Application for VOIP NTC SID
Registration
2. Copy of Certificate of Registration NTC
3. If modification is due to:
3.1 Change of Name, Copy of SEC Registration, SEC/DTI/Office of the Mayor
OR Copy of DTI Registration, OR Copy of
valid Business/Mayor’s Permit
3.2 Additional Service(s), Description of each of Applicant
the value-added service intended to be
offered
3.3 Change of any other detail(s) in the Applicant
certificate, Letter Request
C. Registration of Public Calling Station/Office
and/or Telecenter Service Provider
(PCSOTSP)

C.1 Registration of PCSOTSP (FOR SERVED


AREAS OR AREAS WITH TELEPHONE
SERVICE)
1. Duly accomplished Application for Registration NTC SID
2. Certified True Copy of SEC Registration, OR SEC/DTI/CDA
Certified True Copy of Bureau of Domestic Trade,
DTI Registration, OR Certified True Copy of
Cooperative Development Authority Registration
3. PCO and/or Telecenter Service Agreement with Local Exchange Carrier
duly authorized Local Exchange Carrier

76
C.2 Registration of PCSOTSP (FOR UNSERVED
AREAS OR AREAS WITHOUT ANY
TELEPHONE SERVICE)
1. Duly accomplished Application for Registration NTC SID
2. Certified True Copy of SEC Registration, OR SEC/DTI/CDA
Certified True Copy of Bureau of Domestic Trade,
DTI Registration, OR Certified True Copy of
Cooperative Development Authority Registration
3. Proposed Transmission Network and the Point of PTE
interconnection with duly authorized Public
Telecommunications Entity (PTE)
4. PCO and/or Telecenter Service Agreement with PTE
duly authorized PTE
C.3 Registration of PCSOTSP (RENEWAL)
1. Duly accomplished Application for Registration NTC SID
2. Copy of Certificate of Registration NTC
Supporting Documents for Representative(s)
1. Authorization letter duly signed by the applicant Person being represented
and valid ID of the authorized representative.

Client Steps Agency Actions Fees to Processing Person


be paid Time Responsible
Pre – Assessment Stage
1. Submits 1. Pre-screens 0.5 Hour Engr. II, III, V
application and application and SID, RB
requirements at requirements, and
SID issues Statement of
Account (SOA) to
Applicant

Payment Stage for Filing Fee


2. Pays the Filing 2.1 Issues Order of PHP 0.17 Hour Acctng. Staff
Fee Payment 300.00 Acctng. Unit
FD, PFMB
2.2 Receives 0.17 Hour Cashier
payment, issues Cash Unit
Official Receipt GSD, AB
and indicates
proof of payment
on the
application form

77
Processing Stage
3. Returns to SID to 3. Accepts application 1 Hour Engr. II, III
show proof of SID, RB
payment of filing
fee and files
application
3.1 Assigns Unique
Identification
Number (UIN)
and issues
Acknowledge-
3.1 Receives the ment Receipt
AR (AR)
3.2 Evaluates and 26 Hours Engr. II, III
processes SID, RB
application;
types Certificate
of Registration
(COR) or Letter
of Approval/
Disapproval
3.3 Reviews printed 4 Hours Engr. V
Certificate of SID, RB
Registration
(COR) or Letter
of Approval/
Disapproval
3.4 Recommends 8 Hours Director II
action on RB
printed COR or
Letter of
Approval/
Disapproval
3.5 For new 8 Hours Deputy
applications, Commissioner
Recommends
issuance of COR
or Letter of
Disapproval

Approves/ 8 Hours Commissioner


Disapproves
COR or Letter
of Disapproval

For renewal or Deputy


modification, Commissioner
Approves/
Disapproves
COR or Letter of
Disapproval
78
4. Presents the AR, 4.1 Issues SOA 0.34 Hour Engr. II, III,
gets SOA and Engr. V
pays the SID, RB
appropriate fees or
receives Letter of
Disapproval
4.2 Issues Order of 0.17 Hour Acctng. Staff
Payment Acctng. Unit
FD, PFMB
4.3 Receives 0.17 Hour Cashier
payment, issues Cash Unit
Official Receipt GSD, AB
and indicates
proof of
payment on the
application form
5. Returns to SID to 5.1 Releases COR 0.34 Hour Engr. II, III,
claim COR by Engr. V
showing proof of SID, RB
payment of fee
TOTAL 56 Hours

How to compute the FEE to be paid


Certificate of Registration as FEEREG = FF + [ARF + (VAS – 5)(1000)](YR) + DST
VAS Provider (NEW) Where VAS means number of services offered
Certificate of Registration as FEEREG = [ARF + (VAS – 5)(ARF/6)](YR) + SUR + DST
VAS Provider (RENEWAL) Where SUR means Surcharge,
Surcharge for late filing of application for renewal
A. 50% of Annual Registration Fee if application is filed
within six (6) months from date of expiry
B. Additional 50% for every six (6) months delay in
filing
For other FEE to be paid,
refer to Table of Fees

79
Fees to be Paid: Based on NTC Memorandum Circular No. 19-12-2000; Republic
Act No. 10963
CERTIFICATE OF REGISTRATION AS Amount
VALUE ADDED SERVICE (VAS) PROVIDER
(in PHP)
(NEW/ RENEWAL/ MODIFICATION)
Filing Fee (FF) (per application) 300.00
Annual Registration Fee (ARF) for the first five (5) services 6,000.00
for each additional service registered (per year) 1,000.00
Surcharge (SUR) for late filing of application for renewal
A. 50% of Annual Registration Fee, if application is filed within
six (6) months from date of expiry
B. Additional 50% for every six (6) months delay in filing
Modification Fee (MOD) (per application) 180.00
Documentary Stamp Tax (DST) (per application) 30.00

CERTIFICATE OF REGISTRATION AS
Amount
VOIP PROVIDER/ VOIP RESELLER
(in PHP)
(NEW/ RENEWAL/ MODIFICATION)
Filing Fee (FF) (per application) 300.00
Registration Fee for VOIP Provider (per year) 50,000.00
Registration Fee for VOIP Reseller (per year) 5,000.00
Surcharge (SUR) for late filing of application for renewal
A. 50% of Annual Registration Fee if application is filed within six
(6) months from date of expiry
B. Additional 50% for every six (6) months delay in filing
Modification Fee (MOD) (per application) 180.00
Documentary Stamp Tax (DST) (per application) 30.00

REGISTRATION OF PUBLIC CALLING STATION/


Amount
OFFICE AND/OR TELECENTER SERVICE PROVIDER
(in PHP)
(PCSOTSP)
Filing Fee (FF) (per application) 300.00
Registration Fee (per location per year) 250.00
Surcharge (SUR) for late filing of application for renewal
A. 50% of Annual Registration Fee if application is filed within six
(6) months from date of expiry
B. Additional 50% for every six (6) months delay in filing
Modification Fee (MOD) (per application) 180.00
Documentary Stamp Tax (DST) (per application) 30.00

80
SERVICE NAME: 2. Issuance of Approval/Endorsement of
Promotional Rates

The Commission approves/endorses promotional or special rates lower than the duly
approved rates of telecommunication services offered by a public telecommunications
entity.

Services and Interconnection Division (SID),


Office or Division:
Regulation Branch (RB)

Classification: Simple

Type of Transaction: G2B – Government to Business Entity

Who may avail: Private Entities

CHECKLIST OF REQUIREMENTS WHERE TO SECURE


Approval/Endorsement of Promotional Rates
1. Letter Request Applicant
Supporting Documents for Representative(s)
1. Authorization letter duly signed by the applicant and Person being represented
valid ID of the authorized representative.

Client Steps Agency Actions Fees to Processing Person


be paid Time Responsible
Pre – Assessment Stage
1. Files letter of 1. Accepts application 0.5 Hour Technical
request and requirements Staff
1.1 Assigns Unique SID, RB
Identification
Number (UIN) and
issues
Acknowledgement
Receipt (AR)
1.1 Receives the
AR
Processing Stage
2.1 Prepares 8 Hours Financial
approval/ Analyst III
endorsement SID, RB
letter
2.2 Reviews letter; 4 Hours Engr. V
recommends and SID, RB
initials approval/
endorsement

81
2.3 Recommends 5 Hours Director II
action on RB
approval/
endorsement
letter
2.4 Approves/ 6 Hours Deputy
Disapproves Commissioner
approval/
endorsement
letter
2. Presents the AR 2.5 Releases 0.5 Hour Administrative
and receives approval/ Staff
approval/ endorsement SID, RB
endorsement letter to Applicant
letter
TOTAL None 24 Hours

82
SERVICE NAME: 3. Issuance of Permit to Import thru the Philippine
National Single Window (NSW)

Online application to be filed at the Philippine


National Single Window (NSW) website
https://nsw.gov.ph

A Permit to Import is a written authority issued by the Commission for the importation of
regulated radio equipment.

Services and Interconnection Division (SID),


Office or Division:
Regulation Branch (RB)

Classification: Simplex

Type of Transaction: G2B – Government to Business Entity

Who may avail: Private Entities

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Permit to Import
1. Copy of Proforma Invoice Supplier
2. Copy of Permit to Purchase NTC
Supporting Documents for Representative(s)
1. Authorization letter duly signed by the applicant Person being represented
and valid ID of the authorized representative.

Client Steps Agency Actions Fees to Processing Person


be paid Time Responsible
Pre – Assessment Stage
1. Submits 1. Screens/Assesses 12 Hours Technical
application online application as to the Staff
thru NSW website completeness of SID, RB
with required submitted
documents documents
1.1 If complete,
issues Order of
Payment
1.1 Receives
Order of
Payment and
proceeds to
Payment
Stage

83
1.2 If incomplete,
issues Notice of
Deficiency
(NOD) and
returns the
application
1.2 Receives back
the application
and NOD
Payment Stage
2. Pays the required 2. Refers to NSW Please Cashier
fees online thru website process see Accredited
Accredited Banks Note: Payment does Fees to Banks of
of PNSW not go through be Paid NSW
NTC side Table
Processing Stage
3.1 Processes the 12 Hours Technical
permit via NSW Staff
SID, RB
3.2 Approval/ 4 Hours Engr. V
Disapproval by SID, RB
Authorizer 1
3.3 Approval/ 4 Hours Director II
Disapproval by RB
Authorizer 2
3.4 Approval/ 4 Hours Deputy
Disapproval by Commissioner
Authorizer 3
TOTAL 24 Hours
NOTE: Approved Permit to Import is available at NSW Portal and may be printed by the
Permittee at their convenience.

How to compute the FEE to be paid


Permit to Import FEEIMPORT = IMF + DST

Fees to be Paid: Based on NTC Memorandum Circular No. 19-12-2000;


Republic Act No. 10963
Amount (in PHP)
Document Permit Fee Documentary Stamp Tax
(per invoice) (per document)
Permit to Import 240.00 30.00

84

You might also like