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Sruthi

Mrs. Sruthi Sappidi has over 10 years of experience in network engineering. She has worked as a Network Support Engineer for Chinnam Technologies in Hyderabad from 2009 to 2010, where her responsibilities included troubleshooting networking, hardware, and software issues for users. She has extensive knowledge of networking protocols, firewalls, routers, switches, and network management software. She received her B.E. in Electronics and Communications in 2006 and MSc. in Mobile Communications in 2009.

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Naveen Kumar Jatavat
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142 views2 pages

Sruthi

Mrs. Sruthi Sappidi has over 10 years of experience in network engineering. She has worked as a Network Support Engineer for Chinnam Technologies in Hyderabad from 2009 to 2010, where her responsibilities included troubleshooting networking, hardware, and software issues for users. She has extensive knowledge of networking protocols, firewalls, routers, switches, and network management software. She received her B.E. in Electronics and Communications in 2006 and MSc. in Mobile Communications in 2009.

Uploaded by

Naveen Kumar Jatavat
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
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Mrs. Sruthi Sappidi, B.E, MSc.

E-mail: [email protected]
Mobile: 8886176446
10 june 1984
• CCNA - Cisco Certified Network Associate.
• Experience includes network monitoring, maintaining CISCO routers (5300, 5400),
and troubleshooting issues with ISDN, VOIP and SS7 networks.
• Worked on switches including CISCO, and major firewalls including Cisco Pix 515,
Checkpoint and Watchguard Firebox 700 and 2500 and familiar with VPN.
• Good Knowledge on VLAN, ATM, Frame relay, MPLS and network management
software’s as HPOpen view, Etherpeek, Wireshark, SNMP Enterprise edition and
Ipswitch.
Professional Experience:
Network Support Engineer,
Chinnam Technologies, Hyderabad. (10/03/2009–
29/11/2010)
• Assisted in troubleshooting user problems relating to Operating System issues
(Win9x, NT, and Win 2000), Network Connectivity, TCP/IP configuration, upgrades,
MS Office products and Internet connectivity.
• Performed upgrades, installation of software and drivers and essential desktop
troubleshooting.
• Deployed updates, service packs and hot fixes using Windows Update, Automatic
Updates, and Group Policies.
• Installed logical printers on a print server and preparing print server to host clients.
Troubleshooting hardware peripherals like printers modem etc
• User rights and permission, disabling and enabling accounts, file and folder
permissions and configuring security templates as per need.
• Assisted on on-site visits and hardware troubleshooting and local system upgrades.
• Monitoring network performance, protecting network data, management and
optimization.
• Solving customer Queries, Ensuring better customer experience.
• Ensuring routing on the least cost basis, testing and trouble shooting the carrier
paths based on the software generated reports.
• Monitoring ATM switches, gateways, gatekeepers and controllers using SNMP server
enterprise edition and IPswitch 2006, accessing remote devices using PC anywhere,
VNC and telnet.
• Provide automatic, scheduled, exception and traffic analysis reports showing traffic
totals, network characteristics and performance levels.
Postgraduate: MSc. Mobile Communications 2007(Sep) – 2009(Jan)
Undergraduate: B.E Electronics and communications 2002(Aug) – 2006(Feb),
University: Jawaharlal Nehru Technology University, India.
• Operating Systems: Windows NT/2000/XP (workstation & server), Windows
95/98/ME, MS-DOS, and UNIX.
• MS Word, Ms Excel, HTML, and Visual Basic Script web programming
• Extensive knowledge about Active Directory, proxy, firewalls, routers, ACL, sub
netting, ip4 and ip6 addressing.
• Quick learner with ability to translate complex ideas and processes into technical
facts or persuasive non-technical presentation.
• Excellent organizational skills and ability to prioritize workload
• Attention to detail and precision, solid work ethics concerning meeting deadlines
and reliability.
• Excellent communication and interpersonal

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