150 Services You Can Offer As A VA

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150+ SERVICES YOU CAN OFFER AS A VA
Becoming a virtual assistant is a great way to get started as a freelancer, develop your skills and gain a deeper under-
standing of online entrepreneurship as a whole – all while providing a valuable service to your clients and making making
money in the process!
Not sure what to offer? Check out this list of 150+ services you can offer as a VA (and get paid for!).
Administrative Support
Administrative support is a key VA role. Not only will it make your client’s life easier, but it’s also a straightforward starting point
for anyone familiar with administrative tasks.
1. Managing your client’s calendar/schedule
2. Building or managing databases (of contacts, for example)

3. Booking appointments and calls
4. Making travel arrangements

5. Monitoring voicemail
6. File management (in Google Drive, Dropbox, etc.)
7. Data entry
8. Creating reports
9. Generating forms
10. Preparing slideshows

11. PDF conversions
12. PDF merging or splitting
13. Drafting letters, emails, internal communication, etc.
14. Preparing agendas
15. Sending cards/gifts (for holidays, thank you’s, milestone events, etc.)
16. Personal online shopping
17. Setting up spreadsheets
18. Drafting presentation slides
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Customer Service
Customers take up a lot of time and attention. There are quite a few of these tasks that you can help take off your client’s plate.
19. Processing orders and shipments
20. Processing refunds
21. Handling customer inquiries
22. Operating live chat
23. Following up on orders, inquiries, etc.
24. Chasing outstanding payments
25. Updating member records
26. Inviting/approving requests to join a membership community (e.g. Facebook)
27. Setting up/updating CRM tools (Customer Relationship Management)
Content Production
If your client has an online presence, they have to create content. Content production, especially for online business owners, is a
huge and time-consuming task. And this is where you come in to save the day.
28. Sourcing photos
29. Editing photos
30. Creating graphics
31. Uploading posts
32. Formatting posts to be published
33. Scheduling posts for publication
34. Improving posts with social share options (such as Click-to-Tweet)
35. Adding internal links to posts
36. Adding affiliate links to posts
37. Proofreading posts
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38. Editing posts
39. Coordinating with contributors and guest posters
40. Managing the editorial calendar
41. Generating topic ideas
42. Drafting content
43. Topic research
44. Compiling, formatting, and uploading ebooks
45. Keyword (SEO) research
Social Media
Social media can be a great expansion for a VA looking to move beyond purely administrative tasks.
46. Setting up new pages, accounts, groups, etc.
47. Promoting new posts across various social media channels
48. Promoting old posts via social media
49. Promoting posts of others via social media
50. Keeping the conversation going via social media (by creating polls, for example)
51. Sharing images/videos/articles
52. Replying to mentions/messages/comments on social media
53. Designing banners, headers and backgrounds
54. Growing social media followings
55. Creating giveaways and contests
56. Researching popular hashtags for your client’s niche
57. Creating and running ad campaigns (e.g. Facebook or Instagram ads)
58. Uploading presentations on Slideshare or Prezi
59. Setting up social scheduling tools (such as Buffer, Tailwind, Hootsuite or MeetEdgar)
60. Uploading content to social scheduling tools
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61. Writing or updating online business profiles (e.g. LinkedIn)
62. Managing online communities (such as Facebook groups or other online forums)
Blog/Website Management
Once you know your way around Wordpress or other blogging platforms, you can offer blog management services, taking care of
everything from comments to broken links.
63. Moderating blog comments
64. Updating plugins
65. Repairing/updating broken links
66. Replying to comments
67. Making SEO improvements (headlines, page titles, content, images, etc.)
68. Setting up 301 redirects
69. Tracking 404 errors (via a plugin)
70. Reporting trends in blog activity, such as hot topics or comment activity
71. Removing unwanted pages and posts
72. Tracking website metrics (e.g. Google Analytics)
Email (Inbox) Management

Most of us are overwhelmed by our inboxes. Save your clients hours upon hours every week by taking care of their inbox and leav-
ing behind only the things they actually need to see.
73. Setting up Gmail or any other email client
74. Replying to common questions
75. Flagging important messages that need a reply
76. Following up on sent emails
77. Deleting spam
78. Unsubscribing from unwanted promotional lists
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79. Tagging and archiving emails
80. Forwarding messages and inquiries to other team members
81. Using email plugins to optimize
82. Drafting responses
Finance
If you have a little bit of a financial background (or you’re willing to learn some basic accounting skills) you can offer these services
as well.
83. Creating invoice templates
84. Sending invoices
85. Processing payments
86. Managing affiliate payouts
87. Updating a profit and loss statement
88. Bookkeeping
89. Handling basic payroll duties
Email Marketing
Email marketing is another niche that requires a bit of specialized knowledge, but is fairly accessible once you learn the ropes. As
online marketing is booming, email marketing is becoming an even bigger market for VAs.
90. Setting up autoresponders
91. Scheduling email campaigns
92. Designing email templates
93. Managing the newsletter
94. Email list segmentation
95. Scrubbing email lists
96. Product launch management
97. Track email campaigns (click throughs, conversions, unsubscribes)
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Outreach
Building relationships is something that many entrepreneurs know they need to be doing, but it can easily become a time suck. As
an assistant, you can take on some of these tasks.
98. Leaving comments on other blogs
99. Contacting influencers and potential partners on behalf of your client
100. Participating in relevant groups or forums
101. Reaching out to advertisers for ads or sponsored posts
102. Finding guest post opportunities
103. Lead generation
104. Growing and managing affiliate programs
105. Setting up interviews
106. Distributing press releases
107. Booking speaking engagements
Online Marketing
Online marketing is a “hot topic” right now and the more you learn about this rapidly expanding niche, the more valuable your VA
services will be.
108. Setting up webinars
109. Providing tech support during webinars
110. Setting up and updating sales funnels
111. Setting up/managing paid traffic ads
112. Creating newsletters and autoresponder sequences
113. Creating landing pages (e.g. Leadpages)
114. Creating sales pages
115. Creating and managing giveaways and promotions
116. Writing product descriptions (if your client is in the business of online retail)
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117. Designing fliers and brochures
118. Managing product launches
Audio/Video Production
If you’re into videos or audio tracks (such as podcasts), you’re in a great position to offer your audio/video skills as a VA!
119. Writing scripts
120. Producing content (such as intro/outros, illustrations, etc.)
121. Editing content
122. Upload videos to hosting platform (such as YouTube or Vimeo)
123. SEO optimization (YouTube, etc.)
124. Uploading audio to hosting platforms (such as iTunes)
125. Image editing (basic) for each audio or video piece
126. Inserting audio or video files on blog or website
127. Sharing audio or video files across platforms
128. Doing audio or video transcription
129. Coordinating interviews
130. Looking for sponsorship opportunities
131. Researching background on podcast guests
Website Maintenance
Site maintenance is a critical role, and it requires you to be up on the latest security procedures. You’ll need to know enough to
create new pages and troubleshoot tech glitches.
132. Making security updates
133. Managing backups
134. Setting up new sites
135. Adding new pages
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136. Customizing themes
137. Installing and updating plugins
138. Setting up integrations (with social media, mailing lists, etc.)
139. Setting up and integrating a shop page and/or payment gateway
140. Creating a custom favicon
141. Making and installing a custom 404 page
142. Ensuring that website information stays up-to-date
Miscellaneous
As you learn your way around online entrepreneurship, you’ll pick up additional valuable skills that aren’t necessarily simple to
categorize, but are still highly valuable. Here are just a few of them.
143. Virtual event support
144. Setting up integrations
145. Creating landing pages, splash pages, opt-in forms, etc.
146. Keyword ranking reports
147. Analytics reporting
148. Graphic design
149. Infographic design
150. Setting up affiliate programs (using WordPress)
151. Monitoring online reviews
152. Monitoring industry news
153. Summarizing the latest research findings that pertain to the client’s niche
BONUS TIPS
This list of valuable VA tasks is extensive, but by no means exhaustive. If you have additional technical skills or expertise
(for example, with a specific software or marketing method), use those to target clients who need support in that area.
And if you find that you particularly enjoy one or two aspects of your client work, consider specializing in those things.
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As you gain more experience as a VA, observe what your clients are doing with the time you free up for them. Learn their
strategies and the tools they use. The more you understand the way they run their business, the more you’ll be able to help
them. And there’s a good chance that you can transfer the skills and knowledge to other clients, as well.
By picking up new skills, understanding business systems at a bird’s-eye level, and/or specializing in one or two specific
areas, you make yourself even more marketable. This way, you can start commanding higher rates, and you’re better
equipped to run your own successful business.
Final Thoughts
The length of this list may seem overwhelming, but don’t think that you have to do it all right away! Start with a few offer-
ings and build your list of applicable services over time and as you get to know your clients.
30 DAYS OR LESS TO VIRTUAL ASSISTANT SUCCESS
👉 CHECK OUT THE FULL COURSE!

👈
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150 Services You Can Offer As A VA

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What are some common administrative support services that a virtual assistant can provide?

What are some customer service tasks that a virtual assistant can help with?

© HORKEYHANDBOOK.

COM ▶ PLEASE DO NOT COPY, SHARE, OR REPURPOSE THIS CONTENT

2. Building or managing databases (of contacts, for example)

4. Making travel arrangements

10. Preparing slideshows

Email (Inbox) Management

30 DAYS OR LESS TO VIRTUAL ASSISTANT SUCCESS

👉 CHECK OUT THE FULL COURSE!

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