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    Mohannad Walid Moheisen: Work Experience

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    Mohannad Moheisen
    Mohannad Walid Moheisen has over 15 years of experience in training and operations management in Jordan. He is currently the Training Operations Manager at the Arab Academy for Banking & Financial Sciences, where he manages multiple training programs, develops training content and materials, and oversees trainer performance. Previously he held roles as Marketing Officer and Training Program Officer at the same organization. He has a Master's degree in Business Administration and bachelor's degree in Business Administration, as well as professional diplomas in Public Relations and Office Management.

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    Mohannad Walid Moheisen: Work Experience

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    Mohannad Moheisen
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    Mohannad Walid Moheisen has over 15 years of experience in training and operations management in Jordan. He is currently the Training Operations Manager at the Arab Academy for Banking & Financial Sciences, where he manages multiple training programs, develops training content and materials, and oversees trainer performance. Previously he held roles as Marketing Officer and Training Program Officer at the same organization. He has a Master's degree in Business Administration and bachelor's degree in Business Administration, as well as professional diplomas in Public Relations and Office Management.

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    Mohannad Moheisen

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    Mohannad Walid Moheisen has over 15 years of experience in training and operations management in Jordan. He is currently the Training Operations Manager at the Arab Academy for Banking & Financial Sciences, where he manages multiple training programs, develops training content and materials, and oversees trainer performance. Previously he held roles as Marketing Officer and Training Program Officer at the same organization. He has a Master's degree in Business Administration and bachelor's degree in Business Administration, as well as professional diplomas in Public Relations and Office Management.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    35 views2 pages

    Mohannad Walid Moheisen: Work Experience

    Uploaded by

    Mohannad Moheisen
    Mohannad Walid Moheisen has over 15 years of experience in training and operations management in Jordan. He is currently the Training Operations Manager at the Arab Academy for Banking & Financial Sciences, where he manages multiple training programs, develops training content and materials, and oversees trainer performance. Previously he held roles as Marketing Officer and Training Program Officer at the same organization. He has a Master's degree in Business Administration and bachelor's degree in Business Administration, as well as professional diplomas in Public Relations and Office Management.

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    of 2

    Mohannad Walid Moheisen

    Work Experience
    TRAINING OPERATIONS MANAGER, Arab Academy for Banking & Financial Sciences, JORDAN, Sep 2013 - Present
     Manage multiple training programs for marketing and sales staff ensuring that all necessary training content is
    accurate, approved, meets the training needs of sales staff and is in accordance with regulations and best practice
    standards.
     Develop deep knowledge and expertise across all products/plans and review, evaluate and update training
    programs.
     Studding and setting training proposals and tenders
     Design and implement training
     Oversee the development of needs assessments, program testing, and evaluations.
     Oversee the development and design of Training materials such as training manuals and presentations, leader and
    participant guides, job and visual aids.
     Supervise the complex scheduling of all classes, workshops, courses, and training programs.
     Develop a monthly training calendar, appointing staff trainers at various training locations.
     Develop working relationships with multiple staff at all levels and across departments such as enrollment, product
    management, and regulatory compliance to ensure benefit, process and procedural changes are understood,
    interpreted appropriately and incorporated into training programs.
     Evaluate and manage the performance and development of sales trainers. Provide continuous assessment with
    timely written goals and evaluations, individualized coaching and developmental planning. Maintain accurate
    details of individual trainer goals and developmental activities and initiates progressive disciplinary
    action/termination when necessary. Write and deliver yearly performance evaluations.
     Assist the Director of Sales Training, as needed, with operational, corporate, and sales training reports, analysis,
    strategy, logistics and planning. Represent the department

    MARKETING OFFICER - Arab Academy for Banking & Financial Sciences, JORDAN, Mar 2013 - Sep 2013
     Responsible for the marketing of company products and services to the right market (Jordan, Bahrain, Palestine)
     Demonstrate technical marketing skills and company product knowledge.
     Develop an annual training plan in conjunction with the sales department.

    TRAINING PROGRAM OFF ICER - - Arab Academy for Banking & Financial Sciences, JORDAN, Nov 2004 – Feb 2013

    Trainer in
     Entrepreneurship
     Communication Skills
     Managerial Skills
     Developing Training Coordinator skills
     Visibility study for Startup Business

    Mobile: +962796332556 E-mail:[email protected] pg. 1


    Education

    MASTER, BUSINESS ADMINISTRATION 2009 – 2011


    University of Banking & Financial Sciences, Amman - Jordan
    B.A, BUSINESS ADMINISTRATION 1994 – 1998
    Jerash private University , Jerash - Jordan
    PROFESSIONAL DIPLOMA IN PUBLIC RELATIONSH IP
    Arab Academy for Banking & Financial Sciences, Amman - Jordan
    PROFESSIONAL DIPLOMA IN OFFICE MANAGEMENT
    Arab Academy for Banking & Financial Sciences, Amman - Jordan

    MANAGEMENT & HUMAN RECOURSES TRAINING PROGRAMS


     Excellence in Customer Service
     Negotiation Skills
     Protocol Principles and Business Etiquette
     Communication & Customer Service Skills
     Customer Relationship Management (CRM)
     Customer Service Certificate - Performance Training Series (PTS)
     Executive Secretarial Skills & Modern office Management.
     Development of Administrative Skills of Office Managers.
     Preparation & Creative Writing & Commercial Correspondences
     Innovation in Solving Working Problems.
     Strategic Management for Human Capital.
     Strategic Marketing & the Marketing Plan
     Leadership & Change Management.
     Preparation & Qualifying Human Resources Professional.
     Training of Trainers.

    COMPETENCIES
     Strong Communication Skills, Project Planning
     Planning and Organizing
     Budgeting, Teamwork
     Time Management, Negotiation
     Excellent command of MS Office
     Efficient, well organized& team player
     Monitoring and Controlling, Information System

    Member

    MICRO MENTOR ORGANIZATION - Entrepreneurs Mentor

    Mobile: +962796332556 E-mail:[email protected] pg. 2

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