Service Tip

Library
Present to 1981

Copyright © 2008 Mitsubishi Digital Electronics America, Inc.

9351 Jeronimo Road • Irvine, CA 92618-1904
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 Service Tip
VS-83
January 2011

V41C V41 V41+ VLP41 VLP41+ VLP41++

WD-60C9 WD-60737 WD-65837 LT-40151 LT-40153 LT-46249
WD-65C9 WD-65737 WD-73837 LT-46151 LT-46153 LT-52249
WD-73C9 WD-73737 WD-82837 LT-52151 LT-52153
WD-82737

Symptom: Dead, won’t come on (boot-sequence related), locked up, or other symptoms that may
resemble a defective PWB-MAIN.

Correction: In most instances, normal operation can be restored by installing a software update
available on-line to the public at www.mitsubishi-tv.com under the “Support” tab. The
customer must be informed that he can download and install the software update him-
self, without involving a service call.

Note: The PWB-MAIN for these models is T/A Required. This procedure must be attempted
before a replacement PWB-MAIN can be ordered. If MDEA Parts receives a returned
defective PWB-MAIN that can be restored to normal operation by a software update,
the servicer will be subject to a $75.00 recycling fee. See Warranty Notice WR-5 for
details.

MITSUBISHI ELECTRIC
MITSUBISHI DIGITAL ELECTRONICS AMERICA, INC.
 Service Tip
VS-82
October 2010
Model Number Chassis
WD-65838 V43++
WD-73838 V43++
WD-82838 V43++

Symptom: Sound Projector Automatic Setup procedure fails.

Cause: Some versions of the Basic Owner’s Guide, page 18, incorrectly states to plug the microphone
into INPUT 3 Left Audio Jack.

Correction: It should state INPUT 3 Right Audio Jack. See below.

738 /838 Series

BASIC OWNER’S GUIDE
Page 18
Correction:

3. Plug the microphone cable into the TV’s INPUT 3

right audio jack.

MITSUBISHI ELECTRIC
MITSUBISHI DIGITAL ELECTRONICS AMERICA, INC.
 Service Tip
VS-81
March 2009
Chassis Models
V36 WD-57733, WD-65733, WD-73733, WD-C657
V37 WD-57734, WD-65734, WD-73734, WD-Y577, WD-Y657
V38 WD-57833, WD-65833, WD-73833
WD-60C8, WD-60735, WD-65C8, WD-65735, WD-65736,
V39
WD-65835, WD-73C8, WD-73735, WD-73736, WD-73835
WD-60C9, WD-60737, WD-65C9, WD-65737, WD-65837,
V41
WD-73C9, WD-73737, WD-73837, WD-82737, WD-82837

For proper operation in the models listed above, the Sirocco Fan, Exhaust Fan, and Exhaust Fan Holders
must be installed as follows:
1. The Sirocco Fan must be installed with the Label facing up with the Flanges aligned onto the Guide Pins.
2. The Exhaust fan must be installed with the Label facing towards the inside of the Duct.
3. (V36-V37-V38) There are Four Exhaust Fan Holders, two on the top and two on the bottom.
(V39-V41) There are Three Exhaust Fan Holders, one on the top and two on the bottom.
Pa rt Num be r De scription Cha ssis
299P321010 FAN-SIROCCO ALL
FLANGES Align
Onto GUIDE PINS 299P310020 FAN-COOLING (EXHAUST) V36/V37/V38
299P335010 FAN-COOLING (EXHAUST) V39/V41

EXHAUST FAN HOLDERS

V36/V37/V38 (4)
V39/V41 (3)
(1 Top - 2 Bottom)
SIROCCO FAN
(Label Facing Up)
EXHAUST
FAN

(Label Facing Inside)

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 Service Tip
VS-80
April 2008
DLP Projection
V39- V39 V39+ V39++
WD-60C8 WD-60735 WD-65736 WD-65835
WD-65C8 WD-65735 WD-73736 WD-73835
WD-73C8 WD-73735

LCD Flat Panel

VLP39+ VLP39++ VLP39+++
LT-40148 LT-46149 LT-46246
LT-46148 LT-52149 LT-52246
LT-52148

SUBJECT: Error Code Log - In some instances it may be helpful to retrieve the code for an error that
occurred in the past. The models listed above will maintain a history of error codes in a memory log.
To access the Error Code Log press <MENU> <3564>.

***** PAGE (002/002) *****

CURRENT TIME: 01455 HOURS
LAMP TIME CODE STATUS
00413 HRS 57 OCCURRENCE
00413 HRS 57 RECOVERY Press Up to Previous Page
00716 HRS 32 OCCURRENCE Press Right to Top Page
00716 HRS 32 RECOVERY
00905 HRS 61 OCCURRENCE Press CANCEL to Initialize
00905 HRS 61 RECOVERY Press MENU to Exit

Error Code Log:

• PAGE: Page 001 is the 1st and oldest page. Error codes are logged chronologically from oldest
to the most recent. Page 002 and subsequent display more recent error codes.
• CURRENT TIME: This displays the total hours of operational use. It is the number of hours
the TV has been operated with the power ON. It shows the same time that is displayed in the
Option Menu <MENU> <2470>.
• LAMP TIME: Indicates the time the error was recorded. Comparing the Lamp Time to the
Current Time will indicate the age of each error record.
• CODE: This is the code for the error the TV Micro detected. Refer to the Service Manual for a
description of the error codes for specific models.
• STATUS: There are the 2 types of status. OCCURRENCE is logged when an abnormal error
indicator is received by the TV Micro. RECOVERY is logged when the TV Micro obtains the
normal indication for that error line.

Troubleshooting Note: The Error Code Log is intended as a reference tool and is not meant to be
used as a final determination of a defective part.

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 Service Tip
VS-79
January 2008

V26 CHASSIS
WD-52525 WD-52725 WD-52825
WD-62525 WD-62725 WD-62825

SYMPTOM: Checkerboard pattern in picture.

CURE: Use the table below to check and replace the components listed on the FMT PCB.

Component Part Number Description

D8F00 264P828010 DIODE-DAN202U/MA142W
D8F01 264P828010 DIODE-DAN202U/MA142W
C8F26 141P148000 CER (B25V 1M-K)
C8F29 141P148000 CER (B25V 1M-K)

C8F29 D8F00 D8F01 C8F26

(LOCATED ON FOIL SIDE)

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 Service Tip
VS-78A
January 2008

This Service Tip supersedes VS-78. The original version should be discarded.
V26 CHASSIS
WD-52525 WD-52725 WD-52825
WD-62525 WD-62725 WD-62825

SYMPTOM: Power LED does not stop blinking after plug in.

CURE: Check C81A2, C81A3, C81B3 and C81B4 (1000 uFD, 16V, 105C) on the DM PCB.
Check C8F19, C8F21, C8F22 and C8F27 (1000 uFD, 16V, 105C) on the FMT PCB.
If any are bad, replace all of them with part # 181P734030 (680 uFD, 16V, 105C).

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 Service Tip
VS-77A
January 2008

This Service Tip supersedes VS-77. The original version should be discarded.

V25 CHASSIS
WS-48515 WS-55615 WS-55815
WS-55515 WS-65615 WS-65815
WS-65515 WS-73615

V27 CHASSIS
WS-55517 WS-65517 WS-73517

SYMPTOM: Power LED does not stop blinking after plug in.

CURE: Check C81A2, C81A3, C81B3 and C81B4 (1000 uFD, 16V, 105C) on the DM PCB.
If any are bad, replace all of them with part # 181P734030 (680 uFD, 16V, 105C).

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 Service Tip
VS-76
December 2007
V19 CHASSIS
W S-55859 W S-65869 W S-73909
W S-55909 W S-65909

V21 CHASSIS
W S-48511 W S-55711 W S-65711
W S-B55 W S-65511 W S-65712
W S-55511 W S-65611 W S-73711

SYMPTOM: Power LED does not stop blinking after plug in.

CURE: Check C9B01, C9B02, C9B03, C9B13, C9B14, C9B17 and C9B18 (1000 uFD, 16V,
105C) on the DM Power PCB located within the DM Assembly. If they are bad, replace them with
part # 181P734030 (680 uFD, 16V, 105C).

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 Service Tip
VS-75
October 2007
MODELS BY CHASSIS
V36 V37 V38
WD-57733 WD-57734 WD-57833
WD-65733 WD-65734 WD-65833
WD-73733 WD-73734 WD-73833
V36L V37L
WD-C657 WD-Y577
WD-Y657

SYMPTOM: High pitched sound coming from rear of TV, possibly intermittent.

CURE:
1. Remove the Lamp Cartridge and Ballast Assembly.
2. Disconnect CJ1 from the Ballast.
3. Remove the two ferrite beads from the wiring harness and wrap the mounting area with
enough UL approved electrical tape (2-3 times) to provide a snug fit.
4. Reattach the ferrite beads over the taped area.

CJ1

ELECTRICAL TAPE

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 Service Tip
VS-74
October 2007
MODELS BY CHASSIS
V23 V23+ V23++ V23+++
WS-48513 WS-48613 WS-65713 WS-55813
WS-55513 WS-55613 WS-73713 WS-65813
WS-65513 WS-65613
WS-73513

SYMPTOM: Power LED does not stop blinking after plug in.

CURE: Check C9B01, C9B02, C9B10, and C9B11 (1000 uFD 16V) on the DM PCB. If they are
bad, replace them with part # 181P734030 (680 uFD 16V).

C9B01, C9B02, C9B10, C9B11

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 Service Tip
VS-73
May 2007
Models by Chassis Number
V33 V33Y V33+ V34
WD-52631 WD-Y57 WD-57732 WD-57831
WD-57731 WD-Y65 WD-65732 WD-65831
WD-65731

Symptom: Lamp powers on while TV is in standby mode (set is Off). Also, the TV may not
power on. It may display a red lamp LED. If the AC power is reset, the lamp will
power on while in standby.

Cause: Components on the Power PWB… K9A20 and/or K9A21 are shorted. Also, R9A02
may be open. Possible side effects… deformed lamp exhaust duct and damaged lamp.

Solution: Replace PWB-POWER and if necessary, Lamp, Lamp Exhaust Duct, and/or Lamp
Exhaust Duct Cover.

PWB-POWER CARTRIDGE-LAMP DUCT-LAMP-MAIN DUCT-LAMP-COVER

WD-52631 934C228002 915P049010 642B155010 642B156010
WD-57731 934C228001 915P049010 642B155010 642B156010
WD-65731 934C228001 915P049010 642B155010 642B156010
WD-Y57 934C228003 915P049010 642B155010 642B156010
WD-Y65 934C228003 915P049010 642B155010 642B156010
WD-57732 934C228003 915P049010 642B155010 642B156010
WD-65732 934C228003 915P049010 642B155010 642B156010
WD-57831 934C228003 915P049020 642B155010 642B156010
WD-65831 934C228003 915P049020 642B155010 642B156010

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 Service Tip
MODELS By CHASSIS VS-72C
V33 V33Y V33+ V34 November 2007
WD-52631 WD-Y57 WD-57732 WD-57831
WD-57731 WD-Y65 WD-65732 WD-65831
WD-65731
This Service Tip supersedes VS-72, VS-72A and VS-72B.

SYMPTOM: Set shuts off after displaying the message “TV will shut down in a few seconds.
Please check if the air flow is blocked.” After shutdown, the Status LED may be yellow. Perform-
ing the Self Diagnostics indicates error code 38, Lamp Temperature Abnormally High. If the lamp
cartridge filter is clean, it is highly likely that the TV is providing false information. The air flow
may not be blocked and the lamp temperature is not abnormally high. The cause of this problem is
most likely a poor connection on the thermal sensor. Also, because this is a connection issue, the
problem may be intermittent.

CURE: Replace the Lamp Thermal Sensor, located on the Lamp Cartridge Housing, with the new
version, p/n 299P313010A, which has the new and improved connection. After replacing the
sensor, you should inspect and clean the lamp cartridge filter. Or, in the rare circumstances when
the sensor is not available from MDEA Parts, refer to the original Service Tip, VS-72, on the
following pages. Place the “Orange Dot” supplied with the replacement sensor next to the serial
number on the back cover to indicate the sensor has been replaced with the new version.

Note: For warranty reimbursement, the old sensor must be returned to MDEA using the
mailing label included with the replacement.

NOTE: When performing in-warranty service on any of the models listed above for any other
reason, check to see if the sensor has been previously serviced either by removal of the connector
or by installation of the new version sensor. If the sensor has not been serviced, replace it as
instructed above. Then, in addition to any other reimbursement for the original warranty service,
MDEA will pay you a labor reimbursement of $60.00. This amount should be indicated in the
“Bonus Labor” section of the warranty claim.

In response to customer complaints regarding thermal sensor issue as described in Service Tip
VS-72C (October 2007) MDEA is providing a two year extension to the term of the original one
year limited warranty term. Such limited warranty term extension applies only for such thermal
sensor symptoms. Warranty reimbursement will be processed through the normal warranty claim
procedure.
Lamp Thermal Sensor

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 Service Tip
VS-72
May 2007
MODELS By CHASSIS
V33 V33Y V33+ V34
WD-52631 WD-Y57 WD-57732 WD-57831
WD-57731 WD-Y65 WD-65732 WD-65831
WD-65731
SYMPTOM: Set shuts off after displaying the message “TV will shut down in a few seconds.
Please check if the air flow is blocked.” After shutdown, the Status LED may be yellow. The Self
Diagnostics indicates error code 38, Lamp Temperature Abnormally High. The symptom may
occur before the set has been on long enough to become overheated. The Lamp Cartridge Filter is
clean and there is no other evidence of overheating. The symptom may be intermittent.

CURE: In most cases the Connector to the Lamp Thermal Sensor is at fault. Use the following
steps to eliminate the Connector and restore the Thermal Sensor back into the the circuit.
1) Remove the Light Engine to access the Connector wiring to the Thermal Sensor.
2) Cut the Connector out the circuit with wire cutters and discard the Connector.
3) Strip the insulation 1/2 inch from the 2 wires to the Light Engine and the 2 wires to the
Thermal Sensor.
4) Prepare 2 Extension Wires 2 inches in length and strip the insulation 1/2 inch from the ends
of each one.
(Continued on following page.)

CONNECTOR
THERMAL
SENSOR

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VS-72 - Continued

5) Use the extensions to hard wire the sensor back into the circuit by twisting and soldering the wires
together.
6) Insulate all joints with electrical tape or heat shrink tubing.
7) Dress the wiring back into the wire clamp.
8) Reinstall the Light Engine.

1.

Cut Connector Out

2.
and Discard

Strip Insulation
3.
1/2 Inch

Prepare 2 Extensions
4. 2 Inchs Long

5.
Solder in the 2 Extensions
and Insulate the Joints

2 Extension Wires Soldered In

Place of the Connector and
Insulated.

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 Service Tip
VS-71
July 1999

MODEL(s): VS-80803, WS-73903

CHASSIS: VZ6, V15

SUBJECT: Video Mute background color.

Long term performance of the 9 inch CRTs used in the models listed above can be promoted by
changing the background color for the Video Mute mode from blue to gray. This procedure should
only be performed when other service is required. Warranty claims for performing this procedure only
will NOT be honored.

1) Activate the Circuit Adjustment Mode by pressing the "MENU" "2" "3" "5" "7" buttons in sequence.

2) Select the Main Scal adjustment function by pressing the "AUDIO" button 3 times.

3) Select the Mode 6 GryBck adjustment mode by pressing the "1" button as many times as necessary.

4) Select adjustment item 18 MBLK by pressing the "VIDEO" button as many times as necessary.

5) Change the data value from 0 to 33 by pressing the "ADJUST56" buttons.

6) Select adjustment item 29 MGTE by pressing the "VIDEO" button as many times as necessary.

7) Change the data value from 251 to 0 by pressing the "ADJUST56" buttons.

8) Save the new data values by pressing the "ENTER" button. The graphics will turn red momentarily.

9) Exit the Circuit Adjustment Mode by pressing the "MENU" button twice.

10) Confirm proper operation by turning the Video Mute feature On (located in Advanced
Features) and selecting an unused Input. The background should be gray.

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 Service Tip
VS-70
February 1999

MODEL(s): VS-50800, VS-50803, VS-60803, VS-70803, VS-80803

WS-65903, WS-73903

CHASSIS: VZ6, V15

SUBJECT: Wrong or Missing Colors

For the models listed above displaying the symptom of wrong or missing colors, perform the fol-
lowing procedures.

1) Test the transistors in Table 1 and if defective, replace with the part number listed.

Transistor Location Part Number

Q2A03 PCB-RGB 260P533010
Q2A13 PCB-RGB 260P533010
Q2A23 PCB-RGB 260P533010
Q6R02 PCB-CRT (R) 260P696010
Q6G02 PCB-CRT (G) 260P696010
Q6B02 PCB-CRT (B) 260P696010
Table 1

2) Check the value of the capacitors in Table 2 and if necessary, update to the new value listed.

Capacitor Location Original Value New Value Part Number

150 pF
C6R11 PCB-CRT (R) 1000 pF 154P264000
@ 3.15 KV
150 pF
C6G11 PCB-CRT (G) 1000 pF 154P264000
@ 3.15 KV
150 pF
C6B11 PCB-CRT (B) 1000 pF 154P264000
@ 3.15 KV
Table 2

3) Check and repair any poor solder joints at connector RH on the PCB-RGB and connector TH
on the PCB-DOUBLER. After reassembly, ensure the connectors are securely fastened together.

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 Service Tip
VS-68
Not Applicable

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 Service Tip
VS-67
October, 1995
MODEL(s): ALL VS- & TS-

CHASSIS: ALL PROJECTION TELEVISION

SUBJECT: CRT COOLANT LEAKAGE

As a part of the routine service performed during any projection television repair, check
for evidence of coolant leakage from the CRTs onto the chassis or into the neck of a CRT.
This check is particularly important if a loss of focus is detected. If coolant leakage is
diagnosed, Power should not be applied until the CRT has been replaced and the leakage
cleaned up. Otherwise, potentially dangerous arcing and, in rare circumstances, CRT
glass shattering may occur, even while the PCB-CRT is disconnected.

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6100 Atlantic Blvd. Norcross, GA 30071-1305

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MDEA Proprietary Information for Use by Authorized Service Centers Only. Not for distribution. All rights reserved.
MDEA Proprietary Information for Use by Authorized Service Centers Only. Not for distribution. All rights reserved.
MDEA Proprietary Information for Use by Authorized Service Centers Only. Not for distribution. All rights reserved.
MDEA Proprietary Information for Use by Authorized Service Centers Only. Not for distribution. All rights reserved.
MDEA Proprietary Information for Use by Authorized Service Centers Only. Not for distribution. All rights reserved.
MDEA Proprietary Information for Use by Authorized Service Centers Only. Not for distribution. All rights reserved.
MDEA Proprietary Information for Use by Authorized Service Centers Only. Not for distribution. All rights reserved.
MDEA Proprietary Information for Use by Authorized Service Centers Only. Not for distribution. All rights reserved.
MDEA Proprietary Information for Use by Authorized Service Centers Only. Not for distribution. All rights reserved.
MDEA Proprietary Information for Use by Authorized Service Centers Only. Not for distribution. All rights reserved.
MDEA Proprietary Information for Use by Authorized Service Centers Only. Not for distribution. All rights reserved.
MDEA Proprietary Information for Use by Authorized Service Centers Only. Not for distribution. All rights reserved.
MDEA Proprietary Information for Use by Authorized Service Centers Only. Not for distribution. All rights reserved.
MDEA Proprietary Information for Use by Authorized Service Centers Only. Not for distribution. All rights reserved.
MDEA Proprietary Information for Use by Authorized Service Centers Only. Not for distribution. All rights reserved.