Training
Administering Microsoft Exchange
Server 2016/2019
MODE OF TRAINING DURATION
Classroom/Online 60 hours
Overview
This course teaches IT professionals how to administer and support Exchange Server. The course covers how
install and configure Exchange Server. It also covers how to manage mail recipients and public folders, including
how to perform bulk operations by using Exchange Management Shell. In addition, the course covers how to
manage client connectivity, message transport and hygiene, and highly available Exchange Server deployments. It
also covers how to implement disaster recovery solutions. Finally, the course covers how to maintain and monitor
an Exchange Server deployment and how to administer Exchange Online in a Office 365 deployment.
Audience profile
The audience for this course includes enterprise-level messaging administrators on Exchange Server. IT
generalists and helpdesk professionals who want to learn about Exchange Server may also take this course.
Students taking this course are expected to have at least two years of experience working in the IT field—typically
in the areas of Windows Server administration, network administration, helpdesk, or system administration. They
are also expected to have some experience with Exchange Server concepts but previous experience managing
Exchange Server is not a requirement.
Prerequisites
In addition to their professional experience, students who attend this training should already have the following
technical knowledge:
Minimum of two years of experience administering Windows Server.
Minimum of two years of experience working with Active Directory Domain Services (AD DS).
Minimum of two years of experience working with name resolution, including Domain Name System (DNS).
Understanding of TCP/IP and networking concepts.
Understanding of security concepts such as authentication and authorization.
Understanding of Simple Mail Transfer Protocol (SMTP).
Working knowledge of public key infrastructure (PKI) technologies, including Active Directory Certificate
Services (AD CS).
COURSE OUTLINE
Module 1: Deploying Exchange Server
This module explains the key features and architecture of Exchange Server. It also explains the
prerequisites and requirements for deploying Exchange Server. Additionally, it explains how to
use the Exchange admin center and the Exchange management shell to manage Exchange
Server.
Lessons
Overview of Exchange Server
Exchange Server architecture
Requirements for Exchange Server
Deploying Exchange Server Exchange Server
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Training
Administering Microsoft Exchange
Server 2016/2019
Exchange Server Management Tools
After completing this module, students will be able to:
Describe the key features and functionality of Exchange Server.
Describe the Exchange Server architecture.
Describe the requirements and options for deploying Exchange Server.
Deploy Exchange Server.
Describe how to use management tools to manage Exchange Server.
Module 2: Managing Exchange Server 2016 storage
This module explains the features of Exchange Server mailbox databases and the storage
options available for Exchange Server. It also explains how to configure Exchange Server
mailbox databases and storage.
Lessons
Exchange Server mailbox databases
Exchange Server storage
Configuring Exchange Server mailbox databases and storage
After completing this module, students will be able to:
Describe the features of Exchange Server mailbox databases.
Explain the storage options available for Exchange Server.
Configure Exchange Server mailbox databases and storage.
Module 3: Managing recipient objects
This module explains how to manage the user, shared, resource, public folder, arbitration
mailboxes in Exchange Server. It also explains how to manage contacts, mail users, and
distribution groups in Exchange Server. Finally, it explains how to configure address lists and
email address and address book policies in Exchange Server.
Lessons
Managing user mailboxes
Managing other types of mailboxes
Managing other recipients objects
Configuring policies and address lists
After completing this module, students will be able to:
Manage user mailboxes in Exchange Server.
Manage shared, resource, public folder, and arbitration mailboxes in Exchange Server.
Manage contacts, mail users, and distribution groups in Exchange Server.
Configure address lists, and email address and address book policies in Exchange Server.
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Training
Administering Microsoft Exchange
Server 2016/2019
Module 4: Managing recipients and Exchange servers by using Exchange Server cmdlets
This module describes how to manage recipients by using Exchange Server cmdlets. It also
explains how to manage Exchange servers by using Exchange Server cmdlets and scripts.
Lessons
Overview of the Exchange Management Shell
Managing Exchange Servers by using Exchange Management Shell cmdlets
Managing Exchange servers by using scripts
After completing this module, students will be able to:
Manage recipients by using Exchange Server cmdlets.
Manage Exchange servers by using Exchange Server cmdlets.
Manage Exchange servers by using scripts.
Module 5: Implementing client connectivity
This module explains how to configure and manage client access services in Exchange Server. It
also explains the client connectivity options for Exchange Server and how to configure Outlook
on the web. Additionally, it explains how to configure mobile messaging for Exchange Server.
Lessons
Configuring client access services
Managing client access services
Client connectivity in Exchange Server
Configuring Outlook on the web
Configuring mobile messaging
After completing this module, students will be able to:
Configure client access services in Exchange Server.
Manage client access services.
Describe client connectivity and publishing of Exchange Server services.
Configure Outlook on the web.
Configure mobile messaging on Exchange Server.
Module 6: Managing high availability in Exchange Server
This module describes the high availability options for Exchange Server. It also explains how to
configure highly available mailbox databases and Client Access services by using load
balancing methods.
Lessons
High availability on Exchange Server
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Training
Administering Microsoft Exchange
Server 2016/2019
Configuring highly available mailbox databases
Configuring high availability of Client Access services
After completing this module, students will be able to:
Describe the high availability in Exchange Server.
Configure highly available mailbox databases.
Configure high available Client Access services.
Module 7: Implementing disaster recovery for Exchange Server
This module describes Exchange Server backup and restore features and the details that you
need to consider when you create a backup plan.
Lessons
Implementing Exchange Server backup
Implementing Exchange Server recovery
After completing this module, students will be able to:
Back up Exchange Server data.
Restore Exchange Server data by using the configured backups.
Module 8: Configuring and managing message transport
This module explains messaging transport in Exchange Server. It also explains how to configure
message transport in Exchange Server and manage transport rules in Exchange Server.
Lessons
Overview of message transport
Configuring message transport
Managing transport rules
After completing this module, students will be able to:
Describe messaging transport in Exchange Server.
Configure message transport in Exchange Server.
Manage transport rules in Exchange Server.
Module 9: Configuring message security
This module describes how to deploy and manage an Edge Transport server for message
security. It also explains how to implement antivirus and antispam solutions for Exchange
Server.
Lessons
Deploying and managing an Edge Transport server for message security
Implementing an antivirus solution for Exchange Server
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Training
Administering Microsoft Exchange
Server 2016/2019
Implementing an antispam solution for Exchange Server
After completing this module, students will be able to:
Deploy and manage an Edge Transport server for message security.
Implement an antivirus solution for Exchange Server.
Implement an antispam solution for Exchange Server.
Module 10: Monitoring and troubleshooting Exchange Server
This module explains how to configure performance monitoring and troubleshoot issues in
Exchange Server.
Lessons
Monitoring Exchange Server
Troubleshooting Exchange Server
After completing this module, students will be able to:
Configure performance monitoring in Exchange Server.
Troubleshoot issues in Exchange Server.
Module 11: Securing and maintaining Exchange Server
This module explains how to secure Exchange Server by using role-based access control
(RBAC). It also explains how to configure audit logging in Exchange Server and how to
maintain and update Exchange Server.
Lessons
Securing Exchange Server by using RBAC
Configuring audit logging in Exchange Server
Maintaining Exchange Server
After completing this module, students will be able to:
Secure Exchange Server by using RBAC.
Configure audit logging in Exchange Server.
Maintain and update Exchange Server.
Module 12: Implementing and managing Exchange Online deployments
This module explains Exchange Online and Office 365 and how to manage it. It also explains
how to implement a migration to Exchange Online.
Lessons
Overview of Exchange Online and Office 365
Managing Exchange Online
Implementing the migration to Exchange Online
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Training
Administering Microsoft Exchange
Server 2016/2019
Managing a hybrid environment
After completing this module, students will be able to:
Provide an overview of Exchange Online and Office 365.
Manage Exchange Online.
Implement a migration to Exchange Online.
LABS
Lab : Deploying Exchange Server
Evaluating requirements and prerequisites for an Exchange Server 2019 installation
Deploying Exchange Server 2019
Verifying Exchange Server functionality
Installing Exchange Server 2019 on Windows Server Core 2019 (optional)
Lab : Configuring Exchange Server storage
Creating and configuring mailbox databases
Lab : Managing recipient objects
Configuring recipient objects
Managing public folder mailboxes
Lab : Configuring address lists and policies
Managing email address policies
Managing address lists and address book policies
Lab : Managing Exchange Server and recipient objects by using Exchange Management Shell
Using Exchange Management Shell to manage recipients
Using Exchange Management Shell to manage Exchange Server
Lab : Configuring client access services
Configuring namespaces for client access
Configuring certificates for client access
Configuring custom MailTips
Lab : Deploying and configuring client access services on Exchange Server
Configuring Exchange Server for Outlook
Configuring Outlook on the web
Configuring Microsoft Exchange ActiveSync
Lab : Implementing DAGs
Creating and configuring a DAG
Lab : Implementing and testing high availability
Deploying a high availability solution for Client Access services
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Training
Administering Microsoft Exchange
Server 2016/2019
Testing the high availability configuration
Lab : Backing up Exchange Server data
Backing up an Exchange Server mailbox database
Lab : Restoring Exchange Server data
Restoring Exchange Server mailbox
Restoring a database availability group (DAG) member (optional)
Lab : Configuring and managing message transport
Configuring message transport
Monitoring and verifying message delivery
Configuring a disclaimer transport rule
Configuring a DLP policy for financial data
Lab : Configuring message security in Exchange Server
Configuring and testing EdgeSync
Configuring antivirus, antispam and malware protection features
Lab : Monitoring and troubleshooting Exchange Server
Monitoring Exchange Server
Troubleshooting database availability
Troubleshooting Client Access servers
Lab : Securing and maintaining Exchange Server
Configuring Exchange Server permissions
Configuring audit logging
Maintaining Exchange Server
Lab : Managing Exchange Online
Managing Exchange Online
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