Bobcat Online Parts Catalogue

Introduction

Welcome
Welcome to the Bobcat’s Online Parts Catalog (OPC). OPC provides the ability to search through all of Bobcat’s
parts catalogs to locate parts information in a quick and easy manner. The application also contains information
to Bobcat’s part availability, pricing and support documents including Installation Instructions, Bobcat Technical
Information documents and Service Letters. OPC is available to both Bobcat dealers through “DoosanShop
Objective
The purpose of this manual is to provide details on how best to utilize the OPC application to quickly identify the
desired part information to support Bobcat equipment. This document provides the best approach
recommended to search and navigate the OPC application.
Recommendations
Bobcat strongly recommends whenever looking up parts information for a specific machine or attachment to have
the machine serial number available to ensure the most accurate information for the desired product.
Browser Compatibility
OPC has been configured to work with most modern browsers. For best results Chrome or Firefox are
recommended.
Support
To request access to the system or to modify system privileges, please contact your Dealer Administrator.
For commercial queries please contact Bobcat Parts Technical Department.
For system related issues with OPC, please contact the Service Desk.

Navigation bar
 System Access

System User Types

OPC has three different dealer user types. The user types are managed and assigned by your dealer
administrator. Below is a listing and description of each of the three dealer types:
OPC_Admin – This user will have full access to the application and is allowed to access Settings to configure
OPC pricing.
OPC_User -- This user has the same OPC access as the “OPC Admin” with the exception they cannot access the
Settings page.
OPC_User_Lite ( or Restricted Pricing ) – This user will have no access to part pricing or availability information.

Access
To access the OPC application, open a browser and navigate to Doosan Passport login screen with the following
address: https://www.doosanpassport.com.

Enter your User Name and Password and press “Login”.

This opens Doosan Passport with the listing of

functions a user has access to
System Access

Click on “DoosanShop” to access the DoosanShop Portal.

Note: Your screen may look slightly different based on your Passport user
settings. If “DoosanShop” is not listed, please contact your dealer administrator
to request access.
System Access

Hover over the Service & Help

and click “Online Parts
Catalog” link to open the OPC
application.

Note: Your screen may look slightly

different based on your Passport user
settings. If “Online Parts Catalog” is not
listed, please contact your dealer
administrator to request access.
Create/Update user - Assigning Roles

For OPC roles while creating a user/updating user, choose one of the OPC the roles from:
- Security tab -> Edit -> Passport -> web security role -> Global Sales and Aftermarket
Welcome into the Bobcat Online Parts Catalogue

The OPC
application
opens.
Home Screen, it consists of 4 main parts.

1. Table of Contents (TOC) – The

TOC is the complete list of all parts
manuals, which allows for the user
to navigate from product to
product. The TOC is also
presented to the user as
thumbnails in the main viewing
area.
2. Parts Portal Header – This is
the main header for Parts Portal
with the links taking the user to
requested Parts Portal
functionality.

3. OPC Main Toolbar -- Consists of three fields, Select a Product, Search and Settings.
4. OPC Functional Tabs – Navigate between the Catalog View, Search Results, Pick List and
Recently Viewed.
Table of Contents ( TOC )

The application’s Table of Contents (TOC Table of

Contents) is shown on the left side of the screen and is
accessible from every page. Thumbnails will also be
provided as a means to navigate the TOC. The user is
able to open and close any level in the TOC by clicking on
the desired topic. When navigating in the application the
user’s current location will be highlighted in red in the
TOC. The TOC can be resized by clicking and dragging
the grey slider bar to the left or right. It can be found to
the right of the TOC.
Table of Contents ( TOC )

The TOC is broken down into the following category structure for most models:

- Product Type (Work Machines)

- Model (5600)
- Serial Number (424711001 & Above …)
- Chapter (Maintenance Items)
- Illustration (Maintenance Items)
Table of Contents ( TOC )

The TOC is broken down into the following

category structure for most models:

- Product Type (Work Machines)

- Model (5600)
- Serial Number (424711001 & Above
…)
- Chapter (Maintenance Items)
- Illustration (Maintenance
Items)
Table of Contents ( TOC )

The Attachment structure is slightly different:

- Product Type (Attachments)

- Attachment Type (Angle Broom)
- Carrier Type (Loader)
- Illustration (Angle Broom (A
1014) (A 1015))
Table of Contents ( TOC )

Loaders and Excavators have an extra category level between the Product Type
and the Model to limit the amount of scrolling. This level uses the first character of
each model name to create groups.

For example:
Product Type Model Model
Grouping

Loaders 773 700s

Loaders S550 S-Models

Excavators 331 300s

Excavators E55 E-Models

OPC Main Toolbar

The OPC Main Toolbar consists of three key functions:

1. Select a Product
2. Search
3. Settings

By using these functions, a user is able to more efficiently navigate through

the various parts catalogs without having to click through the Table of
Contents. Each function is explained in detail below.
OPC Main Toolbar – Select a Product

1. Select a Product
The “Select a Product” field allows the user to enter a machine serial number or to
select a specific model number to navigate to it. Click the down arrow to
choose between serial number entry or model number entry. Both functions are
available for use from anywhere in the system to navigate directly to the entered
serial number or the selected model number
OPC Main Toolbar – Select a product – Serial Number

Serial Number - When a Serial Number is entered OPC will navigate the user to the
correct parts catalog for the entered serial number. Serial Number entry requires a full serial
number be entered and will not allow a partial serial number entry. Please note that serial
number entry is only valid for machine carriers and not for attachments. Use the “Model
Number” selection to navigate to a specific Attachment product.
Example of search for Serial Number - B3CA11679

Enter Serial Number & Press Enter

OPC Main Toolbar – Select a product – Serial Number

The user will be directed to the catalog containing the parts information for the desired
Serial Number. At this point the user can start searching the catalog for the desired
information. All illustrations contained in this catalog are displayed in order on the right.

Note: The Serial Number selection will bring you to the correct parts catalog for the
serial number entered. The catalog still may contain serial number break information
throughout the catalog at both the illustration and the reference level. Please review
this information closely.
OPC Main Toolbar – Select a product – Model Number

Model Number - The “Model Number” field offers a complete list of all models
included in the system. The list can be navigated by either typing the desired model
number or by scrolling through the list to locate the desired model. Attachments are
listed at the bottom of the list as the Attachment product type and not by the actual
Attachment model number.
Example of Model Number entry- Snowblower

Click the “Select Model.. “ to open the

list of products

Type in “Snowblower” for this entry to be

selected from the list.
OPC Main Toolbar – Select a product – Model Number

Press Enter and the system will navigate to the

“Snowblower” attachment.

At this point a carrier type can

be selected to start
navigation or a search can be
performed to locate the
desired information.
OPC Main Toolbar – Search

2. Search
The search field allows the ability to perform various types of search functions
within the OPC application. The search field will perform a wildcard search by
default. There are three search functions (All, Model Used On and Document
Search) that are available from anywhere in the application. In addition, as a user
navigates to lower levels in the Table of Contents additional search functions are
offered at the family level, model level and the serial number (Catalog) level. Click
the icon in the search field to select the specific level to search

Note: for best performance and to minimize the number of results it is best to
navigate to the lowest level possible before searching. This can be done by
using the “Select a Product” field by entering a serial number or choosing the
desired model.
OPC Main Toolbar – Search Functions

As mentioned above, the search field will have different functions available
depending on where the user is currently at in the application. Here are a
couple of examples:

Top Level Search Functions

OPC Main Toolbar – Search Functions

Serial Number (Catalog) Level Search Functions

OPC Main Toolbar – Search Functions - ALL

ALL
OPC Main Toolbar – Search Functions

• This search will perform a search across all parts catalogs and all data fields within the catalogs.
• This search can be used to search for both part numbers and part descriptions.
• This search function is available to the user from all locations in the system.
• A wildcard search is performed by default for words
o The word {turbocharger} will be found if searching for {turbo}.
• To perform an exact match, add double quotes around the search term.
o Search for {“turbo”} will only find occurrences of the word {turbo}. In this case {turbocharger}
would not be found.
• When a part number is searched it is not a wildcard search. To search for a partial part number,
enter the part number with an asterisk “*”.
o Searching for part number {671304} will not find part number {6713040}
o Searching for part number {671304*} will find all occurrences of anything starting with 671304
including {6713040}.
• Supports the ability to search for a single term or multiple terms
o tilt cylinder – returns all cases of the words “tilt” & “cylinder” in all parts manuals
o 753 tilt cylinder – returns all cases of the words “tilt” & “cylinder” in all 753 parts manuals
• This search does not search BTIs, Installation Instructions or Service Letters.
OPC Main Toolbar – Search Functions – Model Used On (MUO)

MUO is used to search for a specific part number.

• The search is performed across all parts catalogs, but only the “Part Number” column of the parts
catalogs is searched. All other information including page title and other parts columns such as the
“Description” field are not searched.

o Part numbers in
Green area are
searchable with
MUO
o Part numbers in
Red would not be
found with MUO
OPC Main Toolbar – Search Functions – Model Used On (MUO)

• This search function is available to the user from all locations in the
system.
• When a part number is searched it is not a wildcard search. To search for
a partial part number, enter the part number with an asterisk “*”.
o Searching for part number {671304} will not find part number
{6713040}
o Searching for part number {671304*} will find all part numbers starting
with 671304 including {6713040}.
• This search does not search BTIs, Installation Instructions or Service
Letters.
• The icon in the “Actions” column also performs a MUO search.
 OPC Main Toolbar – Search Functions – Document Search

• Document Search searches all of the content for all Bobcat Technical
Information(BTI) documents, Installation Instructions and Service Letters.
• The search can be used to search for both part numbers and any description
terms.
• This search function is available to the user from all locations in the system.
• This search is an exact search and a wildcard search is not allowed.
• Supports the ability to search for a single term or multiple terms
• No Parts Catalog information is searched with this search.
OPC Main Toolbar – Search Functions – Family Level Search

The Family Level Search becomes available after navigating to a specific family
level or any level below a family. As shown for the Excavator family.
 OPC Main Toolbar – Search Functions – Family Level Search

• This search will perform a search across all Excavator parts catalogs and all data
fields within these catalogs. All excavator models and serial number ranges will be
searched.
• Does not search any parts catalog data outside of the current family.
• This search can be used to search for both part numbers and part descriptions.
• This search function is available to the user after navigating to a specific family level in
the system.
• A wildcard search is performed by default for words
o The word {turbocharger} will be found if searching for {turbo}.
• To perform an exact match, add double quotes around the search term.
o Search for {“turbo”} will only find occurrences of the word {turbo}. In this case
{turbocharger} would not be found.
• When a part number is searched it is not a wildcard search. To search for a partial
part number, enter the part number with an asterisk “*”.
o Searching for part number {671304} will not find part number {6713040}
o Searching for part number {671304*} will find all occurrences of anything starting
with 671304 including {6713040}.
• This search does not search BTIs, Installation Instructions or Service Letters.
OPC Main Toolbar – Search Functions – Model Level Search

The Model Level Search becomes available after navigating to a specific product
model level or any level below a model. As shown below for the E55 model.
 OPC Main Toolbar – Search Functions – Model Level Search

• This search will perform a search across all E55 parts catalogs and all data fields within
these catalogs. All E55 model serial number ranges will be searched.
• Does not search any parts catalog data outside of the current model.
• This search can be used to search for both part numbers and part descriptions.
• This search function is available to the user after navigating to a specific model in the
system.
• A wildcard search is performed by default for words
o The word {turbocharger} will be found if searching for {turbo}.
• To perform an exact match, add double quotes around the search term.
o Search for {“turbo”} will only find occurrences of the word {turbo}. In this case
{turbocharger} would not be found.
• When a part number is searched it is not a wildcard search. To search for a partial part
number, enter the part number with an asterisk “*”.
o Searching for part number {671304} will not find part number {6713040}
o Searching for part number {671304*} will find all occurrences of anything starting with
671304 including {6713040}.
• This search does not search BTIs, Installation Instructions or Service Letters.
 OPC Main Toolbar – Search Functions – Serial Level Search

The Serial Level Search becomes available after navigating to a specific model’s
serial number. This level is the catalog level and is the lowest level a search can be
performed.
 OPC Main Toolbar – Search Functions – Serial Level Search

• This search will perform a search across all pages and data fields within this catalog.
• Does not search any parts catalog data outside of the current serial number range or
catalog.
• This search can be used to search for both part numbers and part descriptions.
• This search function is available to the user after navigating to a specific model’s serial
number range (Catalog level) in the system.
• A wildcard search is performed by default for words.
o The word {turbocharger} will be found if searching for {turbo}.
• To perform an exact match, add double quotes around the search term.
o Search for {“turbo”} will only find occurrences of the word {turbo}. In this case
{turbocharger} would not be found.
• When a part number is searched it is not a wildcard search. To search for a partial part
number, enter the part number with an asterisk “*”.
o Searching for part number {671304} will not find part number {6713040}
o Searching for part number {671304*} will find all occurrences of anything starting
with 671304 including {6713040}.
• This search does not search BTIs, Installation Instructions or Service Letters.
OPC Main Toolbar – Search Functions – Results

When any of the above search functions are performed the search results will be
presented to the user in the “Search Results” tab. An example of searching at the
serial number level for the word {Turbo} is shown below.
OPC Main Toolbar – Search Functions – Results

• The Table of Contents (TOC) will be shown for all levels containing a search
result.
• User will be brought to the lowest level of the TOC where no result filtering is
required. In the above example all hits for {turbo} exist in the “Power Unit”
chapter.
• When navigating through the search results TOC the current level will be
highlighted in red.
• In the above example there are two pages with hits for the word {Turbo}.
o Upper Gasket Kit – This page has one reference hit (1)
o Turbocharger – The title of this page contains the word {Turbo} so all
references for the page are treated as hits. (31)
o All TOC levels above the two pages will contain the total sum of the hits.
• After navigating to the serial number level (Catalog level) all illustrations
matching the search criteria will be displayed on the right side of the window.
This will assist the user in identifying the most likely page they are looking for.
 OPC Main Toolbar – Search Functions – Results

Once an illustration page is selected the user will be returned to the “Catalog” tab
and all hits will be highlighted in Yellow. As shown below.

The search results will be maintained in the “Search Results”

tab until another search is conducted in the “Search” field.
This allows the user to return back to the previous search
results by clicking the “Search Results” tab at any time.
OPC Main Toolbar – Settings

1. DMS Integration The “Settings” icon is used to select the desired

Used to configure integration to a language for the application and to configure
dealer’s Dealer Management System
(DMS) for pricing and dealer pricing. The pricing function is only available to
availability. users with the OPC Admin role. x
2. Pricing
Used to configure what to show for
pricing and how it will be calculated
and displayed.
3. Bobcat Pricing Adjustments
This section is used to manage a matrix
based pricing model based on a
EUR/GBP/USD range for the selected
price.
There is no limit to the number of rows
used for the matrix.
4. Labor Rate
Used to enter the labor rate amount for
calculating labor on the service portion
of the Pick List.
 OPC Main Toolbar – Settings – DMS Integration

This section allows for the configuration of the DMS to integrate with OPC.

• Pricing
o URL – Describes the URL required by the DMS for pricing.
o Enabled – Must be checked to activate and use.
• Cart Upload
o URL – Describes the URL required by the DMS to allow for uploading of the cart
detail from OPC to the DMS system.
o Enabled – Must be checked to activate and use.
• Part Number Prefix – The user can add a Part Number Prefix. The prefix will be
added to the beginning of all parts that are exported to the DMS.
• Part number Suffix – The user can add a Part Number Suffix. The suffix will be
added to the end of all parts that are exported to the DMS.
• Use local infrastructure – Used for dealership hosting their DMS locally at their
dealership and for Private URLs.
OPC Main Toolbar – Settings – Pricing

This section allows for configuration of up to three pricing models. Pricing can be
based off of Bobcat Stock Unit Price or the dealer’s DMS pricing.

• Price – Field used to select what the price is based off.

• Show – Determines if the price field is displayed on the parts
page.
• Label – Title applied to the field on the parts page.
• Apply Mark-ups – Flags OPC to calculate selected price by the
values from the “Bobcat Pricing Adjustments” section.
• Click this icon “ in the last column to delete an inputted row.
OPC Main Toolbar – Settings – Bobcat Pricing Adjustments and Labour Rate

Bobcat Pricing Adjustments

• From (>=) – Used to input the bottom range of matrix price for each level
added. This field is left blank for the first row as it assumes 0 for the lower
level.
• To (<) – Used to enter the upper limit of each row of the matrix.
• Mark-up (%) -- % of mark-up to be applied to each row of the matrix.
• These icons are used to either add (+) or delete (x) a selected row.

Labour Rate

• Value – Used to input the service hourly labor rate. This value is multiplied
by the suggested service time to calculate the total cost for each service
added to the pick list.
Parts Page

The Parts Page is made up of 4 main parts.

Parts Page

1. Breadcrumb bar – Used as a navigational aid of current

location. Each level can be clicked to navigate back to
previous level.
2. Location & Navigation Bar – This section contains the
title of the current page of the parts catalog and provides
the ability to navigate through the parts catalog.
3. Parts Reference Detail – Details of each of the parts
called out on the page.
4. Parts Illustration – Illustration diagram
Note: OPC allows for resizing of the TOC, Parts
Reference Detail and the Parts Illustration areas
by using the slider bars to extend each section as
shown below.
Parts Page - Breadcrumb bar \ Location & Navigation Bar

The Breadcrumb Bar is located directly below the OPC Main Toolbar. The Breadcrumbs bar
provides a navigational aid to the user on their current location within the application. It
provides links back to each hierarchical level of the parts catalogs structure.

Clicking on the first level “HOME” will close all levels of the TOC and return the user to the
OPC homepage.
The Location Bar is used to navigate through the parts catalog, print a page in the parts
catalog and displays the page title of the current page. It is made up of three sections.

All three are explained in further detail below:

1. Illustration Title
2. Chapter Illustration Selector
3. Print & Navigation Buttons
Parts Page - Location & Navigation Bar

1. Illustration Title of the current page the user is on. On occasion the title may contain
relevant serial number information the user will need to review to ensure viewing the correct
part information for a given machine. See example below:

2. The Chapter Illustration

Selector is a drop-box
containing all of the illustrations
in the current chapter the user
is in. This allows for an easy
way to jump to different
illustrations within the same
chapter. Click the Illustration
Title to open the drop-box and
click on the illustration you
would like to view next.
Parts Page - Location & Navigation Bar

3. Print & Navigation Buttons

Prints the current parts page including both the parts reference
information and the parts illustration.
Navigates the user to the first page of the previous chapter.

Navigates the user to the previous page in the current chapter. If the
user is currently on the first page of a chapter, this button will navigate
to the last page of the previous chapter.

Navigates the user to the next page in the current chapter. If the user is
currently on the last page of a chapter, this button will navigate to the
first page of the next chapter.
Navigates the user to the first page of the next chapter.
Parts Page – Parts Reference Details

The Parts Reference Detail provides the supporting documentation to the parts illustration.
When hovering over a reference line with the mouse the reference line will turn red and all
of the corresponding call-outs in the illustration will be hot-spotted as shown below. The
parts reference line can be clicked on to open additional details. (See Additional Parts
Detail section.)
Parts Page – Parts Reference Details - The Parts Reference Column

Column Title Column Description

The reference number corresponds to the part callout number in the
Parts Illustrations. In some cases, there may be multiple occurrences
of a reference number. This occurs when there are multiple part
Ref numbers for the same item usually as a result of a serial number
break. The reference number and the corresponding illustration
number are linked together via hotspots. See the Hotspots section
for additional information.
This is the part number of the selected item in the illustration.
Part Number Occasionally, the part number field will be blank. In this case the
description field should provide additional details of part information.
This field provides the part description and any additional details
required to ensure the correct part is selected. May include links to
other parts pages or documents (See Reference Links section for
Description additional details). Reference serial number break detail is called
out in this field as well. (See Reference Serial Numbers section).
When a part is replaced with a new part a disposition code may also
be included. (See Disposition Code section for additional details).
Parts Page – Parts Reference Details - The Parts Reference Column

Column Title Column Description

The number of pieces of each part number required for the
corresponding illustration. This quantity will be the amount of a part
added to the pick list. Occasionally, the quantity field will contain an
“X”. Please see descriptions field for additional details. If added to
Qty the pick list, the quantity will default to 0 requiring the user to update
the amount.

The magnifying glass button performs a “Machine Used On” (MUO)

search for the part listed in the reference line.
Actions
This button will add the selected part to the pick list. The quantity
added will be match the quantity listed for the part.
Parts Page – Parts Reference Details – Reference Links

Reference Links are links found in the parts description

field used to provide additional details about a reference
line. It is possible to have multiple links in one reference
line.
There are three kinds of links:

1. Parts Page Links

2. Installation Instruction Links
3. Document links
Parts Page – Parts Reference Details – Reference Links

1. Parts Page Links are links

to another parts page in the
same parts catalog. They are
used to provide additional
details for a given part
number. These links can be
identified by the text “See
Illustration” followed by the
illustration title and the
illustration number. The
illustration number will be the
actual link. After clicking the
link, the linked parts page will
open. Press (“Alt” + “←”) (left
arrow key) to return to the
page containing the link. The
below reference examples
highlighted in light red
contains Parts Page Links.
Parts Page – Parts Reference Details – Reference Links

2. Installation Instruction Links are links to Installation Instructions. These links exist
on most Accessories related pages on the reference line for the Installation Instruction part
number. The word “Instructions” will be the link. After clicking the link, a PDF file of the
Installation Instruction will open in a new tab in the browser. Here is an example of an
Installation Instruction link, highlighted in light red.
Parts Page – Parts Reference Details – Reference Links

3. BTI & SL Links, Document Links are links to either a Bobcat Technical Information
(BTI) document or a Service Letter (SL). These documents will provide additional details of
what parts should be ordered. These links will begin with the text “See” and the document
number. The link will open a PDF file of the linked document in a new tab in the browser.
Here is an example of both a BTI link and a SL link both highlighted in red.
Parts Page – Parts Reference Details – Reference Serial Numbers

Occasionally a reference line may have details pertaining to a serial number break on an
individual part. To ensure ordering the correct part, please pay close attention to this detail.
Serial number break information will be the last text in the description field and will be called out
in a grey bubble separate from the other description text. The text will start with “S/N” followed
by the serial number detail. Here is an example of a reference serial number.
Parts Page – Parts Reference Details – Disposition Code

The Disposition Code is code used to describe what should be done with inventory of a part
number when the part number has been replaced by another part number in the parts catalog.
The Disposition Code is represented by a letter. A key of the disposition code will be displayed
as shown below if the mouse is held over the code.
Parts Page – Parts Reference Details – Additional Part Details

Click on a reference line to view additional details for the part number called out in the reference
line. The additional details for the part number will consist of Bobcat availability, DMS detail (if
configured), pricing and supersession detail for the part. eNotes can also be added to a particular
reference line when clicking on the row. (See eNotes Section for additional information.) Note: If
the reference line does not contain a part number it cannot be clicked on for additional information.
Parts Page – Parts Reference Details – Bobcat Availability

Bobcat’s availability is represented by a colored icon/dot. The table below defines the
meaning of each color. A user can hold the mouse over the icon for color definition as well.

Icon Color Description

Green In Stock
Yellow Partial Stock
Red Out of Stock
Blue Ship Direct Item
Grey No Stock Info Available
Parts Page – Parts Reference Details – Dealer Availability & Parts Pricing

Dealer Availability
If the dealer has configured DMS integration with OPC it is possible to display
the dealer’s On Hand inventory, On Order quantity and the dealer’ bin location
for the part. If multiple stores exist for a dealership the application will also show
On Hand & On Order totals for the other stores as well.

Part Pricing
OPC allows the ability to show up to 3 different price models including pricing
from a dealer’s DMS, Bobcat’s Stock Unit Price and Bobcat’s RRP. Each model
can be configured with a markup %. Pricing is configured by the admin in
Setting tab.
Parts Page – Parts Reference Details – Parts Supersession

To view Supersession detail for a given part number click “Supersessions” text.
Once clicked Supersession detail will be shown and the supersession text will change
to “Supersessions” as shown below.
Parts Page – Parts Reference Details – eNotes

eNotes are a tool allowing the user to add notes to a

specific part number on a specific reference line.
eNotes can either be specific for the dealership or can
be created as a feedback eNote. Both types of eNotes
are viewable for all users in the same dealership.
eNotes are not viewable to others outside of a
dealership. Feedback eNotes are used to email Bobcat
for notification of a potential error within the parts
catalog. eNotes cannot be edited.
Parts Page – Parts Reference Details – eNotes

Add eNote, after clicking on the reference line to view the additional part
details, the create eNote button will be displayed next to the part number.
Click the “Add eNote” icon to create an eNote.
Parts Page – Parts Reference Details – eNotes

Enter eNote information and press

“Save” and the “Create New
eNote” window will close and the
user will be returned to the
reference page. The eNote icon
is now displayed next to the “Add
eNote” icon. The eNote will only
be added to this instance of the
part number and will not be added
to all occurrences of the part
number in OPC.
Parts Page – Parts Reference Details – eNotes

To view an eNote click on the

“View eNotes” icon and the eNote
will open..

To delete an eNote open the

eNote to view and click the
“Delete” button.
Parts Page – Illustration Controls

OPC offers the following functions for managing your view of the parts illustrations.

Hot Spots, when

hovering over a call-out
number in the illustration
a red hotspot will appear
in the illustration and all
corresponding reference
numbers in the Parts
Reference Detail will be
highlighted in red.
Holding your mouse
over a hotspot in the
illustration will also
display the part
description.
Parts Page – Illustration Controls – The Bar

Returns the illustration size back to 100%.

Zoom Out on the current illustration.

Click the magnifying glass to select a specific portion of

illustration to zoom in on.
The percent the illustration is currently being viewed.

Zoom in on the current illustration.

Pick List

The Pick List is accessed by clicking on the “Pick List” tab. Both parts and
service items can be added to the Pick List to provide a full quote to a customer.
The Pick List screen consists of four parts: Pick List Toolbar, Part Section, Service
Section and Managed Saved Pick Lists.
Pick List - Toolbar

The “List Name” field is used to provide the current

pick list a name when saving. The name will also
be used when exporting the current pick list to
Portal or the DMS.
Get Service Quoter - This button is used to add Service job codes to the pick
list by selecting them from a list based on a given model. This button is
always active.
Remove Selected Lines – This button is used to remove one or more line
from the parts or service section. The button is not active until at least one
line has been selected.

New Pick List – This button will remove all items from the current list and
start a new pick list. The button is not active until either a part item or
service item has been added to the pick list.
Pick List - Toolbar

Save Pick List – Saves the current pick list. Button is not active until a
name is typed in the “List Name” field.

Print Pick List – Creates a PDF file of the current pick list. Button is not active
until either a part item or service item has been added to the pick list.
Export Pick List – Export the current part list to one of the following
options:
• Export to XLS – Exports list to Excel
• Export to CSV – Exports list to a CSV format
• Save to Parts Portal – Saves the current list as a saved cart in
Parts Portal.
• Save to DMS – Transfers the current list to a dealer’s
management system. This function requires DMS configuration
has been setup in OPC settings.

Export requires the list name field has been populated.

Pick List – Parts Section

This section contains all parts added to the pick list. Parts are added to the pick list
from the Parts Page of the application. A total price for all parts lines is provided at
the end of this section.
Pick List – Parts Section

This field is used to select a line for removal. Lines can be selected one
at time or all can be selected by clicking the box on the header row.
Line # The line number of the row in the part section of the pick list.
Part # Part Number
Description Part Description
The total number of each part in the pick list. The quantity added will
Qty match the quantity shown on the parts page. This number can be
edited.

Bobcat Bobcat’s availability is represented by a colored icon/dot. See

Availability Bobcat Availability section for details.

Pricing Pricing fields will vary depending on the user’s pricing configuration
Fields in settings. Multiple prices can be shown or a single price.
Pick List – Parts Section

Ext pricing fields will vary depending on the user’s pricing

Ext Pricing
configuration in settings. Multiple extended pricing can be shown.
Fields
Total price for each line (Qty * Price)

This button allows the user to hide pricing if desired. If multiple

pricing is setup user can hide one or all pricing by clicking on the
selected price to be hidden.
Pick List – Service Section

This section contains all service codes added to the pick list. Service codes are
added by using the “Get Service Quoter” icon. A total price for all service lines is
provided at the end of this section.
Pick List – Service Section

This field is used to select a line for removal. Lines can be selected one
at time or all can be selected by clicking the box on the header row.
Line # The line number of the row in the service section of the pick list.

Service
Service Code for requested job.
code #

Description Description for the service code

Qty The total hours required to perform the given job code. This number
can be edited.
Labour The labor rate entered in the settings screen.
Rate
Ext Price The total price for each line (Qty * Labor Rate).

This button is used to open a saved pick

Manage Saved Pick List
list.
Recently Viewed

The “Recently Viewed” tab keeps

track of the history of the last 25
pages visited by the user. The
recently viewed pages will be
maintained as the user enters and
exits the system. Click on the
“Recently Viewed” tab to view the last
25 pages visited. Once clicked the
list of pages will be shown in the
Table of Contents portion of the
screen. Click on any item from the
list to open a page. List may require
scrolling up and down to see the
complete list.
 Service Documents

The OPC application contains access to PDF files for Bobcat Technical
Information (BTI) documents, Installation Instructions and Service Letters to
provide additional information when selecting parts. These documents can be
accessed either by searching for content or by opening through a link within a
parts catalog. To search for these document types, select “Document Search”
from the search field from the main toolbar by clicking the . Document Search
will search all three of these document types.

Document Search Document Links

Document links are embedded into part

description field. Click on the link to open
the given document. Below are examples
of each type.