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2020 Workplace Learning Trends Report

This document discusses several trends in workplace learning and development for 2020, including the increased adoption of AI across business functions, the need to upskill both human workers and organizational culture to leverage AI, and organizations beginning to focus on reskilling existing workers through learning and development programs instead of layoffs in order to address skills gaps from changing technologies.

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69 views3 pages

2020 Workplace Learning Trends Report

This document discusses several trends in workplace learning and development for 2020, including the increased adoption of AI across business functions, the need to upskill both human workers and organizational culture to leverage AI, and organizations beginning to focus on reskilling existing workers through learning and development programs instead of layoffs in order to address skills gaps from changing technologies.

Uploaded by

dipty.joshi3709
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
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Lets do some context building before we start

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Fire extinguishers to fire kindlers

Moving away from learning calendars to Learning organically


Express learners to brewed learning

Technologically is here to stay and lets

Charity begins at home


1. Work and development cannot be separated
2. Leadership is not an event, it’s a journey (Don’t microwave my leaders)

Strategic Agility

Learning Agility

Influence

Communication

2020 Workplace Learning Trends Report

How these changes have changes have changed the people dynamics in the our organization

This gaps requires dynamic thinkers to really accelerate respond and fulfil this gap

McKinsey Study .. we have not kept pace with the learner’s pace and learner’s motivation at all

From concept to reality:AI goes mainstream in 2020

AI is reshaping the world of work


2020 is the year AI goes mainstream. We’re starting to see AI adopted in all parts
of the business. Marketing is applying AI data insights on customer behavior to
tailor sales offers. HR teams are beginning to use AI to recruit, screen, and
interview candidates. Finance teams are applying AI and machine learning to
reduce company travel costs. The list of AI applications is endless.

Given the speed of change, most organizations are not ready


for AI
AI brings with it a proliferation of data. Organizations and their employees will
need to manage, store, process, analyze, and draw actionable insights from the data
generated by AI. Becoming a data-driven culture will be essential for organizations
to harness the power of AI and big data.

Upleveling the human: 2020 is about


realizing the full potential of humans and
machines
Workplace automation is here. AI and robotic process automation (a.k.a software robots) are
scanning all kinds of data at organizations to improve workplace safety, fraud, hiring time, or
travel costs. But it’s not just about software robots. 2020 is more than ever about the “human
side” of our workforce. As automation and AI take care of the more mundane tasks, employees
are increasingly specializing in tasks that leverage unique “human” strengths like creativity,
emotional intelligence, and storytelling. 2020 and the next decade will be about upleveling the
human and realizing the full potential of humans and machines in the workplace.
Soft skills like growth mindset, creativity, and communication
matter in 2020

Learning & development teams are


starting to tackle reskilling the workforce
Organizations tend to lay off workers to address obsolete skills and then hire for new skills to
move the business forward. However, with tight labor markets, business leaders are beginning to
recognize retraining existing talent for new roles as more effective than competing for scarce
talent. While reskilling for future skills requires long-term planning, the cost of disruptive layoffs
and hiring can be more expensive than providing continuous training for employees.
6X “The net savings: It can cost as much as 6 times more to hire from the outside than
to build from within.“

Employees are warming to automation


With more organizations offering reskilling programs for new roles internally, employees are starting to
view automation and disruptive technologies in a more positive light. When we asked L&D leaders how
their employees feel about automation and other disruptive technologies, 29% of L&D leaders said their
employees were excited to learn new skills. Only 12% were afraid they would lose their job.
With this new demand for reskilling, organizations are placing a higher priority on L&D. 35% of
surveyed organizations enjoyed increased budgets in the last year, and only 13% saw their budget decline.
However, 51% of L&D budgets remained the same, which is worrying, given the reskilling task ahead.

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