DRONE TO HOME MEDICAL SOLUTION <PROJECT NAME>

PROJECT CHARTER

Version 1.0

02/15/2017
 Drone to Home Medical Solution

TABLE OF CONTENTS
1. INTRODUCTION 3
1.1 PURPOSE OF PROJECT CHARTER 3
1.2 PROJECT IDENTIFICATION 3
2. BACKGROUND 3
3. BUSINESS OBJECTIVES CASE 3
3.1 BUSINESS OBJECTIVE 3
3.2 BUSINESS CASE 3
4. DELIVERABLES 4
4.1 DETAILED DELIVERABLES 4
4.2 MEASURABLE DELIVERABLES 5
5. DETAILED CONSTRAINTS 5
5.1 IN SCOPE 5
5.2 OUT OF SCOPE 5
5.3 BOUNDARIES 5
6. PROJECT ORGANIZATIONAL STRUCTURE 5
6.1 ROLES AND RESPONSIBITIES 5
6.2 STAKEHOLDERS (INTERNAL AND EXTERNAL) 7
7. HIGH-LEVEL MILESTONE 8
8. PROJECT STRATEGY 8
8.1 PROJECT INTEGRATION 8
8.2 QUALITY MANAGEMENT 8
8.3 RISKS 8
9. INITIAL SUMMARY OF RISKS AND MITIGATION APPROACH 8
9.1 ROLES AND RESPONSIBILITIES 8
9.2 STAKEHOLDERS 8
10. PROJECT CHARTER APPROVAL 9

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1 INTRODUCTION
1.1 PURPOSE OF PROJECT CHARTER
<Project Name> project charter documents and tracks the necessary information required
by decision maker(s) to approve the project for funding. The project charter includes the
needs, scope, justification, and resource commitment as well as the project’s sponsor’s
decision to proceed or not to proceed with the project. It is created during the Initiating
Phase of the project.
The intended audience of <Project Name> project charter is the project sponsor’s and
senior leadership.
1.2 PROJECT IDENTIFICATION
PROJECT NAME: Drone to Home Medical Solutions
PROJECT IDENTIFICATION: VERSION 1.0
2 BACKGROUND
DroneTech out of San Francisco, CA has announced that they are looking for a new
relationship with a drugstore company to launch a product delivery system nationwide.
This delivery system will enable people to have pharmaceutical prescriptions and drugstore
items delivered to their homes using drones. Wilmont’s has decided to work with
DroneTech to create a business solution using four pharmacies in the local area. This will
be a non-city environment consisting of suburban homes and small business’s. The project
will begin on January 5 2018 and the first customer delivery flight should be achieved by
November 30 2018. This project should take no more than a year to complete. The project
budget is set at $1.75M.
3 BUSINESS OBJECTIVE AND BUSINESS CASE
3.1 BUSINESS OBJECTIVE
The objectives of the Drone to Home Medical Solution project are as follows:
 Identify and obtain necessary project team resource approvals
 Develop the Operational requirements to implement the system
 Develop Wilmont’s online order entry system modification that will allow customers in
the San Francisco area to register their willingness to have a drone deliver their orders
by means of online entry or smartphone entry.
 Develop a segment of the system to allow Wilmont’s management to approve the
customer and send a confirmation to the customer.
 Develop security options for all systems that will safeguard the data as it is stored
within your company and as it is exchanged with DroneTech.
 Develop forms of communications for customers electronically through email, online
and mobile alerts as the customer requests.
 Develop Interface to the DroneTech Corporation for its order entry, delivery
confirmation and mobile application software.
 Create reports for Wilmont’s management to provide information on sales, customer
reactions and key performance indicators that senior management will define.

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3.2 BUSINESS CASE

Wilmont Pharmaceuticals will need to create modifications to the existing system for
online order entry to allow customers in the San Francisco area to register their willingness
to have drone delivery of their orders by a means of online entry or smartphone entry. The
system will contain a segment to allow Wilmont’s management to approve the customers
and send confirmation for this service. The system should provide a means of
communication electronically through email online and mobile alerts as the customer
requests. There will need to be an Interface to the DroneTech Corporation for its order
entry, delivery confirmation and mobile application software. Wilmont will Develop
security options for all systems that will safeguard the data as it is stored within the
company, and as it is exchanged with DroneTech. The system modifications will collect
information from the customers who are approved in the San Francisco area allowing them
to receive their drugstore items and prescriptions by drone delivery. The information stored
in the system will be used to create reports for Wilmont’s management to provide
information on sales, customer reactions and key performance indicators that senior
management will define to help improve overall quality and performance of the system.
The system will provide customers with the option to have their prescriptions and
drugstore items delivered to them through flying drones. Wilmont Pharmaceuticals is
joining with DroneTech to create a safer and easier way to deliver its products by taking
advantage of this opportunity. This will create a more efficient way for people to receive
their products. By using the old system and having DroneTech use their technology to
create a less costly means of delivery and attract more customers in the area creating more
profit.
4 DELIVERABLES
4.1 PROJECT MANAGEMENT DELIVERABLES
 Business Case
 Project Charter
 Project Deliverables
 Project Roles & Responsibilities
 Project Plan/Schedule
 Project Procedures
 Configuration Management Plan
 Change Control Log
 Quality Assurance Plan
 Project Status Reports
 User Acceptance Test (UAT) Authorization
 System Integration Test (SIT) Authorization
 Unit Test (UT) Authorization
 Project Close-out Report
4.2 SOFTWARE DEVELOPMENT
 Detailed Business Requirements
 Requirements Traceability Matrix
 High Level Solution Design
 Detailed Solution Design
 Programming Specifications
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 Code
 IT Training/Support
4.3 SOFTWARE TESTING
 Testing Strategy
 User Acceptance Test (UAT) Plan
 User Acceptance Test (UAT) Evaluation
 User Acceptance Test (UAT) Log
 System Integration Test (SIT) Plan
 System Integration Test (SIT) Evaluation
 System Integration Test (SIT) Log
 Unit Test (UT) Plan
 Unit Test (UT) Evaluation
 Unit Test (UT) Log

5 CONSTRAINTS
5.1 IN SCOPE
This section identifies any limitation that must be taken into consideration prior to the
initiation of the project.
 Project initiation January 5 2018.
 Must use existing infrastructure.
 Only affects four local stores based out of San Francisco.
 The Budget should not exceed 1.75M
5.2 OUT OF SCOPE
 No hardware, servers, workstations or other network infrastructure will be required.
 Ongoing system maintenance scheduling or planning after the prototype is implemented
will not be a part of the project schedule or plans.

6 PROJECT ORGANIZATIONAL STRUCTURE

6.1 ROLES AND RESPONSIBILITIES
This section describes the key roles supporting the project.
Name & Project Role Position
Organization
George Operations VP Sponsor
Cranston
(GWC)
Wilmont
James CIO Sponsor
Connor (JFC)

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Name & Project Role Position

Organization
Wilmont
Mary Pearson Project Lead, Person who is a representative for the Business
(MJP) Business Operations Operations Team.
Team
Wilmont
William Scott Project Lead, Person who is responsible for playing the lead role
(WKS) Security Team for the security team.
Wilmont
Julie Green Pharmacy Manager Person who is responsible for playing the lead role
(JRG) Store #35864 for the pharmacy.
Wilmont
Steve Haskell Pharmacy Manager Person who is responsible for playing the lead role
(SLH) Store #32185 for the pharmacy.
Wilmont
James Pharmacy Manager Person who is responsible for playing the lead role
O’Donnell Store #38734 for the pharmacy.
(JLO)
WIllmont
Wilma Marcy Pharmacy Manager Person who is responsible for playing the lead role
(WPM) Store #33001 for the pharmacy.
Wilmont
Iverson Project Manager Person who is responsible for overseeing the
Golden project making sure that there is good
communication and deadlines are met on time.
(IDG)
Wilmont
Mary Business Systems Person who is responsible for playing the lead role
Kerstner Analyst for maintaining business systems for the project’s
(MJK) database.
Wilmont
Jonathan Programmer Person who is responsible for playing the a role in
Perry (JSP) programming.
Wilmont
William Senior Programmer Person who is responsible for playing the lead role
Postner for programming.
(WKP)
Wilmont
Sherry Database Person who is responsible for database
Loganthorpe Administrator administration role.
(SPL)
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Name & Project Role Position

Organization
Wilmont

6.2 STAKEHOLDERS (INTERNAL AND EXTERNAL)

DroneTech Corporation Staff:

 Jordan Kempler (JXK) - CEO and Founder

 Phillip Greenberg (PAG) - Project Manager – main point of contact
 Stephanie Williams (SMW) – Senior Business Analyst
 Gerald Hasper (GPH) – Senior Systems Engineer
 Eileen Seymour (ERS) – Project Lead, IT Systems 

Wilmont’s Staff:

 George Cranston (GWC), Operations VP

 James Connor (JFC), CIO
 Mary Pearson (MJP), Project Lead, Business Operations Team
 William Scott (WKS), Project Lead, Security Team
 Julie Green (JRG) Pharmacy Manager Store #35864
 Steve Haskell (SLH) Pharmacy Manager Store #32185
 James O’Donnell (JLO) Pharmacy Manager Store #38734
 Wilma Marcy (WPM) Pharmacy Manager Store #33001
 You as Project Manager (Come up with your own initials)
 Mary Kerstner (MJK), Business Systems Analyst
 Jonathan Perry (JSP), Programmer
 William Postner (WKP), Senior Programmer
 Sherry Loganthorpe (SPL), Database Administrator

7 HIGH-LEVEL MILESTONES
7.1 EXECUTIVE MILESTONES
The table below lists the high-level Executive Milestones of the project and their estimated
completion timeframe.
Executive Milestones Estimated Completion Timeframe
Project Begins 01/05/18
Complete the solution design (technical and NA
process)
Test the new system and debug NA
Develop all operational Process (aligning with NA
the new system)
Train the necessary users on the functionality of NA
the modified system and the roles and
responsibilities associated with the modified
system
Implement all functionality of the system 11/30/2018

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8 PROJECT STRATEGY
8.1 PROJECT INTEGRATIONS
 Train the necessary users on the functionality of the modified system and the roles and
responsibilities associated with the modified system
 Provide manuals to all trained personnel who will be using the system as a guide.
 Implement full functionality of system linked to DroneTech Infrastructure.
8.2 QUALITY MANAGEMENT
Have stakeholders identify which quality requirements and standards are relevant to the
project and incorporate the quality standards into the project design such as:
 System growth
 Reasonable response time for system
 Ensure the system produces consistent and accurate information.
 Get standards for customer support and hardware replacements
 Ensure good Functionality of the overall system by performance checks to make sure the
intended function is correct.
 Clearly define System Outputs like the screen and reports for the system.
 Stakeholders will monitor performance by answering what volumes of data and
transactions should the system be capable of handling? How many simultaneous users
should the system be designed to handle? What is the projected growth rate in the
number of users? What type of equipment will the system run on? How fast must the
response time be for different aspects of the system under different circumstances?
 Ensure that the system is able to function under normal conditions for Reliability
 Ensure that the system has Maintainability

9 INITIAL SUMMARY OF RISKS AND MITIGATION APPROACHES

9.1 RISKS
 Using existing system
 System must communicate with other infrastructure system across internet
 November 30th first project delivery
 Budget set at 1.75M
9.2 MITIGATION APPROACH
 Ensure system is compatible with ideas.
 Ensure security policies and procedures are being used to protect data
 Communicate throughout project with stakeholders to ensure success
 Use low budgeting technique without taking from quality or performance

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10 PROJECT CHARTER APPROVAL

10.1 The undersigned acknowledge they have reviewed the project charter and authorize and
fund the drone to home medical solution project. Changes to this project charter will be
coordinated with and approved by the undersigned or their designated representatives.
[List the individuals whose signatures are desired. Examples of such individuals are
Business Steward, Project Manager or Project Sponsor. Add additional lines for
signature as necessary. Although signatures are desired, they are not always required to
move forward with the practices outlined within this document.]

Signature: Date:
Print Name:
Title:
Role:

Signature: Date:
Print Name:
Title:
Role:

Signature: Date:
Print Name:
Title:
Role:

Signature: Date:
Print Name:
Title:
Role:

Signature: Date:
Print Name:
Title:
Role:

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