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Business Process Automation Project

Business process automation involves defining goals, analyzing processes, and implementing technologies to standardize, simplify, and automate business workflows. This improves efficiency by reducing unnecessary steps, consistently handling processes, and integrating systems. Business process automation requires assessing requirements, customizing solutions, providing support, and continuously improving processes to comply with standards and control various business functions through automation.

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127 views

Business Process Automation Project

Business process automation involves defining goals, analyzing processes, and implementing technologies to standardize, simplify, and automate business workflows. This improves efficiency by reducing unnecessary steps, consistently handling processes, and integrating systems. Business process automation requires assessing requirements, customizing solutions, providing support, and continuously improving processes to comply with standards and control various business functions through automation.

Uploaded by

PospaiGeorgel
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Business Process Automation

Business processes are the series of activities that companies put in place to create a product
or to benefit another internal workflow. Business processes can cut across various departments
and often impact customer satisfaction. Workflows are visual diagrams that help automate these
processes by increasing ease of use, speed of production, and consistency.

Business Process Automation includes:

1.Business rules and logic

Include the stipulations, reasons, data, and documents that support your business parameters.
Resources: time, human resources

2. Define your goals

specific, measurable, attainable, relevant, timely (SMART). Resources:time, human resources

3. Structured data

Is the information in your enterprise applications that you reference when making process
updates. Resources: human resources

4. Unstructured data

 This data can come from many sources (for example, social media) and is difficult to put into a
structured format of columns and rows for easy extraction and analysis. Resources: time, human
resources

5. Analysis

Assess its requirements and objectives before performing a full review of the current systems,
data needs, and business processes. Resources: time, human resources

6. Implementation

 During this phase, set up and customize the technology. Resources: time

7. Integration

This enables the new programs to access and communicate with other existing programs.
Resources: time, human resources

8. Maintenance and Support


The whole organization should also be able to take advantage of technical support. Resources:
time, human resources

9. Strip the process

 Remove unnecessary or redundant steps. Start back with the bare bones. Resources: time

10. Simplify the process

Look for ways to merge steps, minimize steps, or optimize the overall process. Resources: time,
human resources

11. Standardize the process

 Make the process repeatable (and hopefully autonomous), and document the best practices.
Resources: time

12. Sustain the process

 Keep going and improving, because there is no such thing as a perfect process!

13. Understand what compliance your company requires

Resources: time, human resources

14. Programming the activities

Adding events to calendars Resources: time, human resources, money

15. Maintain control over various issues

Such as customer relationships, analytics, planning, sales, standardization, and


development. Resources: time, human resources, money

16. Automation

It can standardize your company response to customer issues. Resources: time, human resources

17. Automation for customer support

 Automation can minimize the burnout for these professionals by enabling them to concentrate
on the higher-level functions that touch your customers. Resources: time, human resources

18. Convert sales leads into corporate clients


This could trigger the client onboarding checklist in the software, with new client information
automatically loaded into the new checklist. Resources: time, human resources, money

19. Employee onboarding processes

In many companies, job descriptions and applications are not stored in a central location, while
the screening and interviewing process is based on your current employees’ accountability,
meaning that the process may be inconsistent and could open up your business to possible hiring
bias

20. Trading and manufacturing

Require BPA to automate manufacturing processes, CRM, ESB, and ERP systems, warehouse
and procurement activities, and document-flow management. Resources: time, human resources

21. Telecommunications 

Looks to BPA to automate its office systems, customer service, billing systems, databases,
document and workflow management systems, and technical support. Resources: time, money,
human resources

22. Banking 

Needs center on loan processing, automating credit and money transfers, integrating with other
automated bank system ABS and card systems, and managing budgets, along with front- and
back-office systems development. Resources: time, money, human resources

Dobre Maria Alexandra

Ilie Maria Denisa

Group 165

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