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UPU E-Commerce Programme (Ecompro) : Activities To Coordinate and Accelerate E-Commerce Development in The Postal Sector

The document provides an overview of the UPU E-Commerce Programme (ECOMPRO) which coordinates and accelerates e-commerce development in the postal sector. The programme aims to develop an e-commerce delivery solution and integrated infrastructure for postal services to promote inclusion and facilitate trade globally.

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Ines Narciso
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99 views16 pages

UPU E-Commerce Programme (Ecompro) : Activities To Coordinate and Accelerate E-Commerce Development in The Postal Sector

The document provides an overview of the UPU E-Commerce Programme (ECOMPRO) which coordinates and accelerates e-commerce development in the postal sector. The programme aims to develop an e-commerce delivery solution and integrated infrastructure for postal services to promote inclusion and facilitate trade globally.

Uploaded by

Ines Narciso
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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UPU E-Commerce Programme

(ECOMPRO)

Activities to coordinate and accelerate e-commerce


development in the postal sector

Wendy Eitan - 13 October 2014 © UPU 2014 – All rights reserved


Objectives

• Provide an overview of UPU E-Commerce programme

• Detail the actions being taken to facilitate E-


commerce

• Provoke feedback from AIECEP members

© UPU 2014 – All rights reserved


192 member countries a single postal territory

Three dimensional network:

- Physical (Delivery logistics)


- Electronic (E-Services)
- Financial (Payments)

Four Goals:

Improve Provide Promote Foster


Interoperability Knowledge Innovation Sustainable development
© UPU 2014 – All rights reserved
Inclusion

Cross border e-commerce


– not available to all

© UPU 2014 – All rights reserved


Postal trade facilitation solutions/SME programmes

5
Postal offering is shifting

= change in business model

© UPU 2014 – All rights reserved


E-commerce: needs and obstacles

• Simplicity
• Reliability
• Customs
• Track and trace
• Security
• Returns
• Seamless network
• Information
• Delivery costs

© UPU 2014 – All rights reserved


Working with key partners

Governments and Regulators

“Trade facilitation”
© UPU 2014 – All rights reserved
POC- Accelerating E-commerce

UPU E-commerce programme actions - two major


goals

1. Develop a UPU E-commerce delivery solution

2. Develop a UPU multifunctional, integrated


infrastructure for simple, reliable access to
postal services for everyone

© UPU 2014 – All rights reserved


UPU E-commerce programme (ECOMPRO) actions

Pr01 Market development


Trade facilitation
MSME capacity building
E-Services capacity building
Direct marketing

Pr02 Postal electronic services


Secure identification (PostID, .post)
Secure messaging
Postal web platform

Pr03 Logistics (physical services)


Delivery product features
Delivery remuneration review
Customs © UPU 2014 – All rights reserved
UPU E-commerce programme (ECOMPRO) actions

Pr04 Interoperability
Pre-advice data
ITMATT enhancement for priority lanes
Data exchange
Addressing address verification

Pr05 Payment
Payment on delivery (PyOD)
Escrow services (Escrow services development)
E-commerce Payment Services (COMPAS), PPS
remuneration review

© UPU 2014 – All rights reserved


Integration & inter-operability

© UPU 2014 – All rights reserved


E-commerce: UPU solutions

UPU E-commerce solutions: 2014

• E-commerce delivery service


• Global track and trace tool
• Merchandise Return Service
• Customs Declaration System
• E-commerce Guide

Concept to realization in 6 months!!!

© UPU 2014 – All rights reserved


UPU E-commerce = global delivery specifications
global regulations framework
global postal solutions

global customer inclusion and satisfaction


© UPU 2014 – All rights reserved
Learn more

http://news.upu.int

www.upu.int

www.twitter.com/UPU_UN

www.facebook.com/universalpostalunion

www.youtube.com/universalpostalunion

© UPU 2014 – All rights reserved


Thank you

© UPU 2014 – All rights reserved

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