OUR SERVICES

First class support...

where and when
you need it.
We believe in always supporting
our customers and are committed
to helping operators safely and
efficiently manage their marine
lubricants. Throughout the entire
customer relationship, from
lubricant planning to analyzing
oil performance and condition,
our services and technical experts
streamline lubricant management
so that our customers can focus
on what matters most at sea:
delivering cargo safely, efficiently
and on time.
All of our services are designed
to make your life easier, to help you
make savings on your maintenance
costs and lubricant consumption.
We are particularly focused on
providing you with simple tools
that can be easily used by your
staff and crew.

WE INVITE YOU TO DISCOVER

HOW WE CAN HELP YOU MAKE SAVINGS
WHILST INCREASING EFFICIENCY!
 1234

ONBOARD EQUIPMENT

LABORATORY SERVICES

DRAIN OIL ANALYSIS & OPTIMIZATION

TECHNICAL EXPERTISE & SUPPORT

1 ONBOARD
EQUIPMENT
An extensive range of compact, easy to
use, onboard laboratory kits for real-time
2 LABORATORY
SERVICES
A comprehensive lubricant analysis service
providing you with fast and accurate
proactive monitoring of your lubricants and feedback on the condition of your equipment
cylinder drain oil. and the performance of your lubricants.

3 4
DRAIN OIL TECHNICAL
ANALYSIS & EXPERTISE
OPTIMIZATION & SUPPORT
Efficiently monitor 2 Stroke engine health We are able to share our wealth of
with our comprehensive Drain Oil Analysis expertise to enrich the knowledge of your
services, each designed to help you colleagues with training programs, bespoke
minimise wear and optimize your cylinder packages or with responsive onboard
oil consumption. assistance thanks to our experienced
Marine Lubricant Engineers.

5
 1 ONBOARD EQUIPMENT | TECH’CARE

At TOTAL LUBMARINE
we designed our
TECH’CARE systems
to be easy-to-use
onboard lubricant
laboratories to give
rapid feedback on
lubricant condition,
and if necessary supporting
immediate corrective action
to be taken to safeguard
machinery.

The TECH’CARE
TECH’CARE TECH’CARE
range of equipment STANDARD PRO.2
is intended to be
robust for use in Equipped with the advanced The TECH’CARE PRO.2 is a true
Rapid Oil Test Gauge to measure portable lubricant analysis mini
marine applications
and monitor the water content of laboratory. It has all of the features
and to give reliable lubricants up to 1.5%. The gauge included with our TECH’CARE
and repeatable is conveniently controlled by STANDARD and adds the further
results. the operator using a front panel tests for measurement of Insolubles
keypad with display whilst a USB and Base Number which are
All TECH’CARE communication port is provided relevant to vessels equipped with
reagents, are considered to download test results to a internal combustion engines.
non-hazardous for computer.
road, sea and air > Water content to 1.5% H2O
transportation meaning > Water content to 1.5% H2O > Alkaline reserve to 140 BN
we can ship them to > Sea water presence > Viscosity
your vessel at almost > Viscosity > Sea water presence
any destination using > Carbon Matters content
conventional courier > Residual
services, another example detergent &
of TOTAL LUBMARINE Dispersant
working hard to optimize capacity
your efficiency.

TECH’CARE provides quick and reliable feedback

on the most critical properties of your lubricants.

6
 1234

ONBOARD EQUIPMENT

LABORATORY SERVICES

DRAIN OIL ANALYSIS & OPTIMIZATION

TECHNICAL EXPERTISE & SUPPORT

TECH’CARE
TCC
TECH’CARE TCC, provides ship
operators with a compact onboard
kit that allows them to quickly and
easily measure the level of all iron
contained in the cylinder drain oil
sample.

RELIABILITY: Thanks to an accurate

optical device that directly delivers the
concentration of iron in ppm (parts
per million) in an easy to read format.

SIMPLICITY: Gives any crew

member the capability to run the
test by following the step by step
instructions displayed on the screen
of the device.

RAPID: Less than 10 minutes are

needed to run a test on one sample.

FUTURE PROOF: Data can be

easily transferred to a computer and
firmware that can be upgraded free
of charge if an improved version is
released.

SAFETY: The use of non-hazardous

reagents allows for safer use and
unrestricted shipment including
air transport. No requirement for
Dangerous Goods transportation.

COST EFFECTIVE: Consumables

for 50 analyses are included in the kit
and replenishment packs are low cost.

Regular use of TECH’CARE TCC

to monitor data trends is
extremely important and should
be complemented by on-shore
laboratory tests provided by our
DIAGOMAR PLUS service.

Our test kits are designed to be user-friendly,

they include a comprehensive user guide and help videos
to assist/enable any crew member to carry out the tests.

7
 2 LABORATORY SERVICES | DIAGOMAR PLUS

Onshore
lubricant
analysis
to thoroughly
monitor
the health
of your
equipment.

You can be assured that as soon as

your used oil sample is received at
one of our laboratory facilities it is
in safe hands. Our dedicated teams
will register each individual sample
with its unique reference which can
then be viewed in real-time via our
DIAGOMAR PLUS portal, giving
you confidence it is being followed
throughout the entire process.

Each sample is carefully analyzed and referenced

against both industry standard values and our
knowledge based expertise. Giving you an
effective result with valuable comments helping
you to decide what action, if any, you should take.

Once the analysis has been performed, your local

Marine Lubricant Engineer will personally review
the results of the analysis before authorising its
delivery to you via your nominated email accounts
ensuring you get your analysis results with the
minimum of delay – right where you need them.

Thereafter, as you would expect, your Marine

Lubricant Engineer remains available to assist you
and to advise on any necessary course of action.

8
 234

LABORATORY SERVICES

DRAIN OIL ANALYSIS & OPTIMIZATION

TECHNICAL EXPERTISE & SUPPORT

By carefully monitoring lubricant and equipment condition we can help you proactively detect and react to any
abnormalities and contamination preventing unnecessary wear or damage before it happens. Monitoring lubricant
condition ensures we can help you to optimize drain intervals ensuring reduced equipment down-time resulting
in optimal cost benefit to you.

WHEREVER YOU ARE,

YOUR TEAM IS CLOSE TO YOU

> Lubricant sampling kits enabling any crew

member to take a sample and send it away
to one of our laboratories.
> Four laboratories worldwide conveniently
located at: Ertvelde, Singapore, Shanghai
and Panama City.
> Local Marine Lubricant Engineers
audit the results of your analysis, providing
comments and advice to help you manage
your lubricant and equipment.
> Results are available within two working
days of us receiving the samples and are
archived online at www.diagomarplus.com

DIAGOMAR PLUS reports contain details such as:

> Viscosity > Insoluble content
> Flashpoint > Acid Number (AN)
> Base Number (BN) > Oxidation by infra-red (IR)
> Water Content > Elemental analysis and particle quantifier

SPECIFIC ANALYSIS

To complement our extensive portfolio of standard

services our highly versatile and capable laboratories
are able to assist you with a vast array of non-standard
tests and services to meet your requirements.
These can be those that we regularly carry out
such as Grease Analysis, Hydraulic Oil Particle
Count, Microbial testing and Specific Flash
Point test or Scanning Electron Microscope
and Energy-Dispersive X-ray (SEM-EDX)
Analysis to determine elemental chemical
composition.

In-depth analysis for greater peace of mind.

9
 3 DRAIN OIL ANALYSIS & OPTIMIZATION

Without doubt
2-stroke Marine
engines are the
most valuable
asset of your
vessel. With new
regulations, engine
designs and a wide
variety of fuels –
lubrication of these
engines is becoming
ever more complex
and challenging.

DRAIN OIL ANALYSIS

Over lubrication can increase lubrication costs
and cause a build-up of potentially damaging
deposits. Whereas under lubrication can lead
to increased abrasive and corrosive wear
resulting in unplanned maintenance costs.

Thankfully there are solutions to ensure that modern lubrication

is as seamless as possible.

An effective drain oil analysis program can be the difference

between substantial engine maintenance overheads and
lubrication cost efficiency, or between over lubrication
of an engine and optimization of your feed rate.

Such programs are ineffective without expertise. When lacking the correct information, knowledge or specific guidance,
data simply remains data.

Underlining OEM advice on drain oil monitoring programs, TOTAL LUBMARINE aims to simplify ship operators’ daily operations
by offering Drain Oil Analysis services that ensure that lubrication onboard your vessel is optimized to your specific needs.

Our comprehensive programs are designed to monitor and fine-tune the lubrication of two stroke engines, all driven by
the expertise and professional advice of our highly-trained teams. So whether you choose a detailed look into your engines
condition, or a holistic view over the course of a year – we are at your side.

Thankfully there are solutions to ensure

that modern lubrication is as seamless as possible.

10
 34

DRAIN OIL ANALYSIS & OPTIMIZATION

TECHNICAL EXPERTISE & SUPPORT

Ensuring your engine
is appropriately
lubricated is of
paramount importance
to ensure continued
reliability, to prevent
breakdown and to
minimise unnecessary
costs.

DRAIN OIL STANDARD

A recently published study* noted
the following significant points
concerning engine lubrication:

> “Main engine claims account for 28% of all

machinery claims and 34% of the costs, with
an average claims cost close to USD 650,000.
The average cost of main engine claims has
increased by 21% compared with the period
2010-2014.”

> “Statistically a vessel will suffer between one

and two incidences of main engine damage
during its life time.”

> “Lubrication oil related failure is the most

common cause of damage.”

Our DRAIN OIL STANDARD service aims to cost

effectively simplify the task of monitoring the
cylinder lubrication of 2-Stroke marine engines.
Providing you with a simple, easy to read, report
which contains snapshot data allowing you to
quickly identify potential lubrication issues. *Swedish Club Main Engine Damage report July 2018

Lubrication oil related failure is the most common cause of damage.

11
 3 DRAIN OIL ANALYSIS & OPTIMIZATION

DRAIN OIL ADVANCED

The DRAIN OIL ADVANCED program is designed
with simplicity in mind – harnessing the power
of our expertise to ensure that you get a report
that can streamline your lubrication challenges.
DRAIN OIL ADVANCED is a service created
to give you relevant information about the
condition of your engine within a single user-
friendly report.

The Expert level service includes the supply of sample bottles;

onshore lab analysis of the drain oil and system oil samples;
and the delivery of a unique DRAIN OIL ADVANCED report with
valuable analysis, comments and advice from our skilled Marine
Lubrication Engineers. Utilizing the data from the oil analysis
evaluated together with the operating conditions information
provided by the crew, we are able to give valuable insights that
will allow you to optimize the lubrication of your engine thus
safeguarding your asset.

KEEP IT SIMPLE: Our DRAIN OIL ADVANCED report thrives on simplicity. You’ll be able to access a complete overview
of the key parameters of your engine lubrication, helping you operate within the OEM’s safe zone. You’ll also be able to easily
retain and track detailed records of your engine’s longer term condition.

USE OUR EXPERTISE: The raw data collected from the sample is complex and requires knowledge based interpretation.
Your Marine Lubricant Engineer is a vital part of the service; systematically analysing the data and delivering to you
a comprehensive recommendation and diagnosis of your engines’ condition.

SEE THE SAVINGS: The goal of DRAIN OIL ADVANCED is to assist in managing your engine lubrication, ensuring that your
engine is working within a sufficient safety margin. Based on the feedback within the DRAIN OIL ADVANCED report, the program
may allow for savings in the cylinder oil consumption.

HOW IT WORKS THE REPORT INCLUDES

> Your crew takes samples of drain oil from each cylinder unit >Q
 uick-view page with the summary
and a reference sample of the system oil. of the report and important
> These samples can be sent to any one of our four strategically parameters of the engine.
located laboratories worldwide in accordance with the guidance > Historical follow-up graphs of the
provided. iron content and residual BN levels
> The samples are analyzed in our state of the art laboratory for all units.
and the data sent to the Marine Lubrication Engineer in charge > Measured values of elements are
of the technical follow-up of the vessel. corrected according to the system
> Your Marine Lubrication Engineer computes the reports of all oil contamination rate.
samples into one single DRAIN OIL ADVANCED report, reviewing > Comparison with previous analysis
the data from the analysis before adding their comments and and follow-up.
recommendations.
> Construction of a log book of
> They will review the data of the analysis then add their comments the engine with records of all
and recommendations. parameters.
> The Marine Lubrication Engineer delivers the easy to read visual
report directly to your email inbox. They remain available to
discuss and further advise you accordingly.

We are able to give valuable insights that will allow you to optimize
the lubrication of your engine thus safeguarding your asset.

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 34

DRAIN OIL ANALYSIS & OPTIMIZATION

TECHNICAL EXPERTISE & SUPPORT

DRAIN OIL OPTIMIZE
In addition to drain oil spot testing, our unique
DRAIN OIL OPTIMIZE service provides a holistic
view of your engine lube oil feed rate in combination
with the lubrication performance.

Comprising of a series of comprehensive analysis reports spread

over an extended period – this is a complete and insightful service
designed to help you find the optimal lube oil feed rate of your
engine with a given fuel sulphur content.

We understand that each engine has many different variables

– from operational constraints to fuel choice. That is why our
DRAIN OIL OPTIMIZATION service operates over an extended
period of time, following a precise methodology that is undertaken
by our own dedicated technical support team.

It is a service tailored for all, including the latest generation, two-stroke

marine diesel engines utilizing combined and regular analysis
of drain and system oils.

BENEFITS OF OPTIMIZATION

> Provides an intelligence led approach.

> Complete and continuous overview of engine condition.
> Helps prevent corrosion and reduce unwanted wear.
> Delivers optimized levels of lubricant consumption, and
therefore helps with the control of costs.
> Can help you anticipate further problems in your engine.

The importance of continuous monitoring cannot be underestimated.

Achieving the optimum level of two-stroke engine cylinder
lubrication is about combining many different operating parameters
under the close guidance of a lubricant expert.

Modern engines are particularly sensitive to corrosive wear and

both under and over lubrication can cause expensive, long lasting
damage. We believe that our feed rate optimization program,
DRAIN OIL OPTIMIZE, is a significant step forward, and positive
feedback from our customers reflects a similar feeling.

OPTIMIZATION EXAMINES

> Residual BN > PQ index

> Kinematic viscosity > Oxidation
> Insolubles > Iron
> Water content > Other metal content

The safe and responsible way to optimize

your engine lube oil feed rate.

13
 4 TECHNICAL EXPERTISE & SUPPORT

LUBCHART
Helping you
select the right
lubricants.

Each TOTAL LUBMARINE customer

is assigned a dedicated technical
contact. This specialist prepares an
individually tailored reference guide
that matches our marine lubricants
to your equipment, for every vessel.
This file, the LUBCHART, is a vital
document which can be presented
to class societies and P&I clubs.

The selection of lubricants is carefully matched

to any anticipated operational and environmental
constraints. We are able to create a LUBCHART
for vessel switchovers and new building programs.

For new build projects we will assign one of Your LUBCHART is available online for easy access
our local lubricant specialists to your vessel. at lubchart.lubmarine.com
They will liaise with the shipyard ensuring the
correct lubricants are specified from day one.

LUBCHART ONLINE OFFERS

> A single point of access for all the lubrication charts of your fleet.
> Up-to-date lubrication charts are always available.
> Files that can be downloaded in PDF, Excel and Word format
Ensuring the correct for your convenience.
lubricants are specified > Statistics on your selected lubricants.
from day one. > A global view of your lubricant needs to optimize procurement.

14
 4

TECHNICAL EXPERTISE & SUPPORT

LUBE-ON-SHIP
Visualize your
lubrication
needs aboard
TOTAL LUBMARINE’S
innovative virtual
vessel.

From main and auxiliary engines to steering gear and shaft bearings, LUBE-ON-SHIP displays
our full range of lubricants in an easy-to-use graphical format, helping you choose the correct
lubricants for your ship equipment’s.

The innovative application will also allow you to access the latest technical and material safety data sheets, which are regularly
updated by our teams to ensure that you always have the highest quality and most up to date information. The app is available for
you on 3 channels: Online via our Website, from the Apple or Google App Store for tablet devices, and as a standalone Windows
based application which can be obtained by contacting your TOTAL LUBMARINE representative. The app can be used either
online or offline, updates are simple and easy with the update feature available when connected.

So, whether you are looking to streamline engine efficiency, or simply peruse our innovative array of products you can easily
search with TOTAL LUBMARINE’S LUBE-ON-SHIP app.

Disponible sur Disponible sur

Please note the app does not support smartphones

15
 4 TECHNICAL EXPERTISE & SUPPORT

EXPERT
ONBOARD
Our engineers
are on hand
at locations
around the world
to assist you with
any lubrication
issues you might
experience.

Our Marine Lubricant Engineers are able to visit your

offices or vessels at short notice to help you with:

>E
 ngine inspections and trouble shooting
 echnical investigations
>T
 hipyard or switchover support
>S
>R
 outine and ad hoc equipment inspection
or long-term follow-up
> Training for your crew on the fundamental aspects
of marine lubrication

Our experts can come onboard and deal with specific

lubrication problems, review or analyze current practices
and recommend any necessary improvements to the lubrication
process. A proactive approach to lubrication reduces the risk
of future operational problems and unforeseen costs.

Bringing our experts onboard gives crews the opportunity

to gain a practical insight into dealing with lubrication management.

Our Marine Lubricant Engineers are supported by our Research

Center and work closely with OEM engineers to solve any
lubrication problems.

Where and when you need us.

16
LUBMARINE
ACADEMY
Practical and
up-to-date
training to
ensure optimal
performance.

We believe in keeping our customers WE CAN SUPPORT YOU

well informed and a step ahead IN VARIOUS DIFFERENT FORMATS INCLUDING
of their next problem. We can offer > In-house customer visits.
bespoke technical seminars, using
>B
 espoke seminars and training.
innovative tools designed to help
>C
 ourses at Merchant Marine Universities.
you develop a successful strategy
Make sure your onshore technical staff and crews are
for the management and use well trained and aware of the latest technologies and
of Marine Lubricants. developments.

A lubricant is not simply a commodity but

a specialist tool in a vessel operator’s toolkit.
A proactive approach to lubrication will improve
the efficiency, performance and cost management AMONG OTHER TOPICS,
of any shipping operation. HERE IS A PREVIEW OF WHAT WE CAN COVER

Contact your local TOTAL LUBMARINE > Lubrication Basics: The technology and functions
representative to discuss a training program of lubricants.
specifically tailored to your needs. > Marine Lubricants: Choosing a lubricant for
an application.
> L
 ubricant Analysis: How to interpret the results
of the analysis.
> Drain Oil Analysis: Why, when, and how to interpret
the results of the analysis.
> Cylinder oil feed rate optimization: Understanding
the optimum feed rate.
> Case Studies: Identification of operational issues
and corresponding solutions.
Sharing our knowledge.

17
OUR SERVICES, YOUR NEEDS... AT FIRST GLANCE

TOTAL LUBMARINE is committed to supporting its customers with our comprehensive services portfolio.
We have a strong and dedicated team of specialists available to meet your needs.

TECH’CARE DIAGOMAR DRAIN OIL ANALYSIS EXPERT

STANDARD PRO.2 TCC PLUS STANDARD ADVANCED OPTIMIZE ONBOARD

Viscosity 40° ● ● ● ●
Viscosity 100° ● ● ● ●
Viscosity Index ● ● ● ● ● ●
Insolubles (Soot) ● ● ● ● ●
Base Number (BN) ● ● ● ● ●
Acid Number (AN) ● ● ● ●
Oxidation ● ● ● ●
Flashpoint ● ● ● ●
Water Content ● ● ● ● ● ●
Seawater Determination ● ● ● ● ● ●
Fourier Transform Infrared
Spectroscopy (FTIR)
● ● ● ●
Inductively Coupled
Plasma (ICP)
● ● ● ●
PQ Index (Ferrous particles
that can't be measured by ICP)
● ● ● ●

Elemental Analysis ● ● ● ●
IACS Standard PCM
For Stern Tube Oils
●

Iron Content ● ● ● ● ●
Kinematic Viscosity
Examination
● ● ● ●

Metals Content ● ● ● ●
Sampling Equipment ● ● ● ●
Extranet Data Access ● ● ● ●
Reports Delivered by Email ● ● ● ●
Knowledge Based Diagnosis ● ● ● ● ●
Vessel Reporting File ● ●
Technical Advice & Follow Up ● ● ●
Optimize Cylinder LO
Feed Rate
●

USB Data Access ● ● ●

"Ready-to-Fly"
Replenishment Pack
● ● ●
Easy Online Replenishment
Ordering
● ● ●
Free of Charge Device
Firmware Updates
● ● ●

Rapid Oil Test Gauge ● ●

Rapid Optical Oil Tester ●
Expert Engine Inspection ●
Technical Investigation ●
Shipyard or Switchover ●
Routine & Ad-Hoc
Equipment Inspection
●

Crew Training ●

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 4

TECHNICAL EXPERTISE & SUPPORT

DELIVERING
KNOWLEDGE
We do not just
deliver lubricants,
we deliver the
knowledge
needed to select
and manage them.

Our knowledgeable and passionate team of support engineers is able to share their expertise all around the world.
They are available to come onboard and give the crews practical advice to ensure smooth sailing.

We can provide training at clients’ offices, we run numerous knowledge sharing events throughout the world and can be
found at most major industry tradeshows.

We are also committed to educating the marine engineers of the future and sponsor training institutions around the world
with our Maritime Academy Support Program.

19
2018, September - Photo credits: TOTAL LUBMARINE, E. Houri - Conception: Nobin’s