This module aims to help learners understand how to manage organizational performance and drive innovative improvement. Upon completing the course, learners will be able to: understand the importance of leadership excellence and utilizing psychological climate dimensions to motivate employees; illustrate criteria for effective organizational design and the relationship between executives and process teams; and recognize the Balanced Scorecard-based Programme Management System for managing strategic projects and aligning objectives with corporate strategy.
This module aims to help learners understand how to manage organizational performance and drive innovative improvement. Upon completing the course, learners will be able to: understand the importance of leadership excellence and utilizing psychological climate dimensions to motivate employees; illustrate criteria for effective organizational design and the relationship between executives and process teams; and recognize the Balanced Scorecard-based Programme Management System for managing strategic projects and aligning objectives with corporate strategy.
MODULE M2 (PROGRAMME MANAGING ORGANISATIONAL PERFORMANCE AND
INNOVATIVE IMPROVEMENT
MODULE EXIT-LEVEL OUTCOMES
On completion of this course the learner should be able to demonstrate the following generic and specific competencies:
Generic:
Grasp the significance of leadership excellence in achieving organisational success.
Understand the Balanced Scorecard-based Programme Management System (BSPM System) for managing benefits of strategic importance in the organisational value chain.
Specific:
Understand the importance of utilising psychological climate dimensions as profound motivators in
leadership. Illustrate the generic effectiveness criteria related to organisational design. Recognise that good relationship should exist between executives and the process teams in order to achieve effectiveness and efficiency in the organisational value chain. Recognise the importance of creating high performance project and process teams while distinguishing between cognitive reasoning, conative creativity, and emotional intelligence in team members. Understand the balanced scorecard-based programme management (BSPM) system for managing strategic and innovation projects, as also, the other operational transformation processes that serve internal and external customers in the organisational value chain. Recognise that programme management principles are equally applied to other operational process- portfolios (non-project) in the organisational value chain. Recognise the importance of aligning individual project objectives and other operational process objectives with the organisation’s corporate strategy in programme managing the organisational value chain. Distinguish between a strategic transformation project-portfolio, an innovative continuous improvement project-portfolio, and a capital expenditure (investment) project-portfolio. Grasp how transformation and change are programme managed in the organisation. Grasp strategic issues affecting organizational success, including critical success factors (CSF’s), key performance indicators (KPI’s) and performance management. Illustrate how to manage strategic organizational benefits based on CSF’s and KPI’s. Recognise the variables and actions that contribute to programme management success. Understand the important impact of organisational behaviour factors on programme success.