Fix - LG V10 Bootloop
Fix - LG V10 Bootloop
LG has a long and painful history with the boot loop problem. I can’t think of
another manufacturer that admitted to having this issue on so many different
models. Back in 2016, the company admitted that there’s a problem with LG G4
and began offering fixes and replacements after a high return rate.
There’s even a class-action lawsuit opened against the South Korean giant by
LG G4 and LG V10 owners. The problem is, LG V10’s architecture is oddly
similar to the faulty G4, which leads to the same overheating problems that
plagued older LG models. The “good news” is, the boot loops or random
reboots can be caused by a software or firmware glitch, which is much easier
to fix than hardware defects.
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I’m not going to sugarcoat it, there’s a high chance your LG V10 might be
suffering from a heat related problem. There’s a design flaw on both LG V10
and G4 that makes the motherboard unable to withstand the heat generated by
the CPU. This happens because the processor on both models is inadequately
soldered to the motherboard.
Common signs that your phone suffers from overheating are random freezes,
slowdowns, and random reboots. Most users have reported that their device
felt increasingly warmer and the random reboots grew in frequency until it
finally crashed into a boot loop.
Regardless if your device has these symptoms or not, there are fixes you can
try before sending your phone to a certified technician. If you’re desperate
enough, there are some bizarre temporary fixes that might allow you to keep
your phone alive until you manage to create a backup.
With this in mind, I have created a master guide of fixes that might fix your LG
V10 boot loop problem. Depending on how severe your issue is, some of the
methods presented below might not be applicable to your device. However, I
would recommend you to start with the first method and work your way down
until you find a method that fixes your problem.
2. Stick your thumb right under the micro-USB port to pry open the back
case.
6. Power on your device and see if it gets past the boot loop.
Method 2: Soft reset with hardware keys
If the first method didn’t work, Let’s try with a simulated battery removal. If your
device is frozen or unresponsive, this might just do the trick. Here’s what to do:
Even in the event that your phone is suffering from a heating problem, it will
use fewer resources than in normal mode. This might just give you enough
time to create a backup of your personal data so you don’t lose anything if you
decide to do a Master Reset. Here’s how to boot up in Safe Mode on LG V10:
1. Make sure your device is powered off completely.
3. Once you see LG’s “Life’s good” logo, release the Power button.
4. Immediately after you release the Power button, press and hold the
Volume Down key.
5. When your phone finishes rebooting, you can safely release the Volume
Down key.
6. You can confirm that your phone is in Safe Mode by checking if the Safe
Mode icon is present in the lower left corner of the screen.
7. If you managed to get past the boot loop, go straight to Apps > Settings
and tap on List view.
8. Scroll down to the Personal tab and tap on Backup & reset.
If you managed to create the backup, continue browsing your phone while in
Safe Mode to see if it reboots back into the boot loop. If it doesn’t reboot,
follow up with Method 4. In the off chance that it goes back into the boot loop,
jump straight to Method 5.
To exit Safe Mode, press and hold the Power button. When the prompt appears
tap on Restart. Your phone should then reboot in normal mode.
1. Make sure your phone boots up in Safe Mode. If you’re not already in Safe
Mode, follow Method 3.
3. Think about what apps you installed around the period your phone started
boot looping.
5. Uninstall all the apps you think might be responsible for the software
conflict.
6. When you’re done, hold the power button and tap on Restart to boot up in
normal mode.
Method 5: Master reset via hardware keys
This is the method with the highest success rate. If your issue is not related to
excessive heating, it will solve your boot loop problem most of the time. But
before we go through the whole process, be advised that a master reset will
reset your phone to the original factory settings.
This translates into the loss of all your personal data present on internal
storage. This includes images, videos, contacts, apps and audio files. If you
have your personal files on the SD card, your data is safe from deletion. Here’s
how to master reset your LG V10:
1. Make sure you have a backup in place. If you don’t have one, follow
Method 3.
3. Press and hold the Power button and Volume Down button. Keep them
pressed.
4. When you see the LG logo, release the Power button briefly before holding
it again while continuing to hold down the Volume down button.
5. When you see the Factory data reset screen, release both buttons.
8. Use the Volume down button to highlight Yes when prompted to “Erase
all user data and restore default settings“.
10. The whole process might take up to 10 minutes. Your device will
automatically restart at the end of it.
Method 6: Install a few Heat Sinks
In the event that your phone is still boot looping after following all the methods
above, it’s almost certain the issue happens because some key components
overheat. There are a few ways to proceed from here. You either send it in for a
replacement if you’re under a viable warranty, you send it to a certified
technician for a repair or you try to fix it yourself.
If you choose the latter option, you might be in luck. A lot of users suffering
from this issue managed to get rid of the boot-loop by installing a series of
heat sinks designed to keep the processor running cooler.
The whole process is quite long and tedious and it involves completely
removing the motherboard from the structural frame to be able to apply the
heat sinks. Not to mention you need to buy the required tools and necessary
materials – all of them cost under $50. If you decide to do it, here’s a useful
video with all the necessary steps you need to take.
Warning ! If you’re under warranty, please do not attempt the following fixes.
They are meant for people who can’t ask for a replacement or don’t need the
device enough to pay for a repair. The most you can hope for is to keep your
device alive long enough to create a backup and save your personal files.
By far, the most common fix I’ve encountered that makes LG V10 get past the
boot loop is putting it inside a freezer for 15-20 minutes. I know it sounds
crazy, but some users managed to make it past the boot loop and save their
personal data before it started looping again. If you want to try it for yourself,
make sure you remove the battery and put your phone inside a container to
make sure it won’t get wet.