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BPR Case Stdies

Business process reengineering was applied to a fast food company by having meal portions pre-prepared at a separate center and delivered daily to restaurants. When customers ordered, staff would assemble the meals to deliver them. This completely changed the process and resulted in greater control, fewer accidents, higher employee satisfaction, and a stronger focus on customers - all without losing quality.

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Gurpreet Bansal
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41 views1 page

BPR Case Stdies

Business process reengineering was applied to a fast food company by having meal portions pre-prepared at a separate center and delivered daily to restaurants. When customers ordered, staff would assemble the meals to deliver them. This completely changed the process and resulted in greater control, fewer accidents, higher employee satisfaction, and a stronger focus on customers - all without losing quality.

Uploaded by

Gurpreet Bansal
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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An example of business process reengineering that we can cite is that of a fast

food company.

Completely redesigning the delivery of products can give you unexpected


results. In this type of restaurant, the process goes like all others, the customer
orders, the order goes to the kitchen, which prepares the meal and then delivers
to the consumer.

Business process analysts realized that it would be more advantageous if the


meal portions were previously prepared in a separate center, and delivered to the
restaurants daily.

When the customer orders, staff place everything together and deliver it. This is a
complete change in the process, resulting in greater control, fewer accidents,
greater employee satisfaction, and increased ability to focus on customer needs,
all without losing quality.

Business process reengineering examples: Creation,


application and proofreading
One of the most distressing tasks for teachers and students, whether in
universities or schools, is test creation, their use by students and subsequent
marking.

One of the great problems teachers face is the student’s writing, which is often
unintelligible, brought on by the students’ weariness to write by hand.

The solution? The application of evidence through electronic forms in notebooks


where students can type, as well as having access to other tools that assist in
their answers, such as spreadsheets.

To prevent students from querying improperly, these devices don’t have a wi-fi or
internet enabled connection. They’re simple (and low-cost) devices in which the
students upload the tests via pen-drive and then the teacher collects them. The
teacher then connects the data to a system that helps them correct the
tests (without needing to interpret the writing), share comments with students,
access performance statist

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