Objection Handling Sales Script Plug N Play

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Objection Handling​ (Plug & Play) 

Things to keep in mind: 


 
You need to know the difference between an objection and a genuine logistical 
question because there is a huge difference.  
 
A logistical question is when they ask if you can break up payments monthly, how 
communication works, more about the service, etc.  
 
An objection is a ‘no’ masked in excuses or invalid problems in order to dance 
around the main issue at hand which is that they either don’t have enough money 
or they don’t see the value. 
 
Really important you know the difference between the two. 
 
IMPORTANT​: Never leave the call/meeting without either a yes, a no or a follow up 
call within 48 hours. 
 
--------------------------------------------------------------------------------------------------------------- 
 
‘I need to check with my business partner/spouse’ 
 
{Only if Zoom Call​} No worries, that’s actually why I record every single 
meeting just in case someone else needs to be involved in the decision. I’ll 
send this recording to you right after our call. Let’s set up a quick 15 minute 
follow up meeting in 2 days so you have enough time to think about it. 
 
That’s understandable, have a chat with your business partner/spouse and 
get them on board. Just remember, they won’t see the value because they 
weren’t in this meeting with us so it’s down to you to show them how this is 
going to make you a lot of money. Let’s pencil in a quick 15 minute follow up 
call 3 days from now? 
 
 
 
 
 
 
 
 
Objection Handling​ (Plug & Play) 

‘I’ve worked with other agencies before and they never seem to get the 
results they promise’ 
 
{Only if you have clients​} It’s funny, every single one of my clients said that 
exact same thing. It’s gotten to the point where I’m thinking of starting an 
agency abuse support group. All jokes aside, I can understand your concern 
but in any industry there are good service providers and bad service 
providers. I’ve shown you using logic & reasoning why this is an absolute no 
brainer. I’m guessing your previous agency sold you through hype. 
 
‘It’s not the right time…’ 
 
When will it be the right time to have {​ outcome from emotional buy in 
section} ​then? 
 
I don’t think you’ll ever feel like it’s the right time. That said, the longer you 
leave this, the longer your competitors get an edge on you and the longer 
you leave money on the table. 
 
‘I can’t afford it’ 
 
You can’t afford NOT to. This isn’t an expense, this is a service that’s there to 
make you money.  
 
‘How much time do I have to decide?’ 
 
How much time do you need? What does your gut instinct tell you? 
 
As I said earlier in the call, it’s a yes or no at the end of this call. Maybe I 
haven’t explained the service well enough. Are there any other questions I 
could answer to help make this easier for you? 
 
‘Can you guarantee any results?’ 
 
We can never guarantee results, but I wouldn’t still be on this call unless I 
knew we could knock it out of the park for you. We have enough clients 
wanting to work with us that I can cherry pick clients that I know we’ll get 
results for and will be long term clients of ours. 
 
 
Objection Handling​ (Plug & Play) 

 
‘I need some more time to think about it’ 
 
Absolutely, that’s understandable. Quick question though, what’s there to 
think about? When I mapped out how we get results for our clients, you can 
see why it’s an absolute no brainer. Maybe there’s something I didn’t explain 
well enough? 
 

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