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Security, Privacy, and Ethical Issues in Information Systems

This document discusses several topics related to security, privacy, and ethics in information systems including: 1) Computer waste and mistakes, how to prevent them through policies and procedures, and common types of errors. 2) Computer crimes like identity theft, cyber terrorism, illegal access, equipment theft, and software piracy. Ways to prevent computer crimes through legislation, organizational practices, and individual actions are also outlined. 3) Privacy issues regarding information sharing by governments and organizations, and individual efforts to protect privacy. 4) Ensuring a healthy work environment and avoiding computer-related health problems through ergonomic practices.

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680 views16 pages

Security, Privacy, and Ethical Issues in Information Systems

This document discusses several topics related to security, privacy, and ethics in information systems including: 1) Computer waste and mistakes, how to prevent them through policies and procedures, and common types of errors. 2) Computer crimes like identity theft, cyber terrorism, illegal access, equipment theft, and software piracy. Ways to prevent computer crimes through legislation, organizational practices, and individual actions are also outlined. 3) Privacy issues regarding information sharing by governments and organizations, and individual efforts to protect privacy. 4) Ensuring a healthy work environment and avoiding computer-related health problems through ergonomic practices.

Uploaded by

Antony
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Security, Privacy, and Ethical

issues in Information Systems


Chapter 9
Computer Waste and Mistakes
• Computer-related waste: inappropriate use of
computers
– Improper management of information systems
and resources.
• Computer-related mistakes: errors, failures,
and computer problems that make computer
output incorrect or not useful.
– Caused mainly by human error.
Preventing Computer-Related Waste and
Mistake
• Establish policies and procedures regarding efficient
acquisition, use, and disposal of systems and devices.
– starts by identifying the most common types of
errors.
• Data entry or data capture errors
• Errors in computer programs
• Errors in handling files, formatting, copying, deleting
• Mishandling of computer output
• Inadequate planning for and control of equipment malfunctions.
• In adequate planning for and control of environmental difficulties.
• Installing computing capacity inadequate for the level of activity
• Failure to provide access to most current information
Preventing Computer-Related
Waste and Mistake
• Implementing policies and procedures.(p333)

• Monitoring policies and procedures.

• Reviewing policies and procedures. (p334)


Computer Crime
• Identity theft: One obtains personal
information of someone else and use it to
open e.g. accounts in their name.
– Social engineering, shoulder surfing.
• Cyber terrorism: Someone launches
computer-based attacks to coerce a
government or organization to advance their
political or social objectives.
Computer Crime
• Illegal access and use:
– Cracker: A person who enjoys computer
technology and spends time learning and using
computer systems.
– Script Kiddie
– Insider
– Virus
– Worm
– Trojan Horse
– Antivirus program (proper use p340)
Computer Crime
• Equipment theft:
– Many companies use devices that disable the disk
drive and/ or lock the computer to the desk.
Computer Crime
• Software and Internet Software Piracy
– The act of illegally duplicating or downloading
software.
Computer Crime
• Computer-Related Scams:
– Get rich quick schemes, credit card.
– Ways to avoid becoming a victim:
• Don’t agree to anything in high-pressure seminars
• Don’t judge based only on appearances
• Avoid plans that pays commissions for recruiting
additional distributors.
• Beware of shills
• Beware of paying up front first to eventually receive
something
• Do not depend on oral promises.
Preventing Computer-Related Crime
• Crime prevention by the state
– Acts, regulations
• Crime prevention by organizations
– Public-key infrastructure (PKI)
– Biometrics
– p345
• Crime prevention by individuals
Preventing Computer-Related Crime
• Using Intrusion Detection Software (IDS)
– Monitors system and network resources and
notifies network security personnel when it
senses a possible intrusion.
• Using Managed Security Service Providers
– Outsource network security.
– Monitor, manage, and maintain network security.
Preventing Computer-Related Crime
• Preventing Crime on the Internet
– Internet usage and security policies
– Stand-alone firewall
– Intrusion detection systems
– Monitor internet browsing
– Internet security specialists
Privacy
• Privacy and the government
– Acts and laws governing the sharing of
information.
• Privacy at work
• E-mail privacy
• Privacy and the Internet
• Fairness in information use
– The right to know and the ability to decide?
• Individual efforts to protect privacy
The Work Environment
• Health concerns
– Organizations can increase employee effectiveness
by paying attention to the health concerns in
today’s work environment.
– For some people working with computers can
cause anxiety.
– Computers can affect physical health.
– Emissions from improperly maintained
equipment.
The Work Environment
• Avoiding health and environmental problems
– Many computer-related health problems are
caused by poorly designed work environment.
– Ergonomics has suggested some approaches to
reduce these health problems.
– Ergonomics: the science of designing machines,
products, and systems to maximize the safety,
comfort, and efficiency of the people who use
them.
Ethical Issues In Information
Systems
• Ethical issues deal with what is generally
considered right or wrong.
• Code of ethics: states the principles and core
values that are essential to a set of people
and, therefore, govern their behavior.

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