Resume of Willson Tseng Pg:1/3

Willson Tseng
380 Shad Ct, Foster City, CA 94404  (703) 589-5031  [email protected]

SUMMARY:  Results-oriented professional with consistent progression in responsibility

 Extensive experience in consulting, architecture, systems integration and administration
 Excellent team player with strong interpersonal and communication skills

TECHNICAL Platform/OS: Windows Server 2003, Unix, Sun Solaris, Mac OS, Linux, AIX, VMware Server
EXPERTISE:
Web Server: Sun iPlanet, Netscape Enterprise Server (NES), Apache, Microsoft IIS

Database: Oracle Database 734/8i/9i/10g/11g, MS SQL Server, MySQL

Middleware: Oracle Application Server 10g (OAS), Oracle BEA Weblogic, JBoss, Tomcat,
Oracle Fusion Middleware (BPEL Process Manager/AIA/PIP/SOA Suite)

Language: SQL, PL/SQL, Perl, Shell Script, JSP, HTML, Visual Basic, PHP, ASP

Software: IBM Tivoli/MQ, SQL Loader, TOAD, ER-Studio, MS Office/Visio, Adobe

Photoshop, Dreamweaver, Flash, ColdFusion, Norton Ghost, Samba, PGP,
Seebeyond, Siebel, Bugzilla, Sitescope, CVS, Subversion, JMS, Oracle
Application Testing Suite, Oracle Data Pump/Data Guard/Internet Directory/
Enterprise Manager (OEM)/Spatial, JMeter, Cyclone Interchange,
Webmethod, Micro Focus Cobal, Drupal, Joomla, Wordpress

Enterprise Oracle Utilities CC&B (Customer Care & Billing), XAI/MPL, BI (Business
Application: Intelligence), MWM (Mobile Workforce Management), WAM (Work Asset
Management), Oracle ETM (Enterprise Taxation Management), Manugistics
(JDA), Retek (Syncra), IBM Cognos BI

Others: Bilingual (English and Mandarin Chinese)

EXPERIENCE:
11/10 - Present Enterprise Solution Architect / Engineering Tech Lead
Freddie Mac. Reston, VA
 Responsible for application infrastructure design, estimate, and sizing infrastructure
solutions for application projects. Defines technology direction and infrastructure guidelines.
 Coordinating with Delivery Services for the design, build and production readiness of
application solutions.
 Providing technical guidance to Technical Services service lines to ensure
implementation of best practices for infrastructure governance, architecture, engineering
production support and service management.
 Ensuring that the application/systems, data and technology aspects of the enterprise
architecture are driven by the business imperatives of the organization and that the
requirements driving the overall architecture are managed consistently and effectively
 Work with all of Business Solutions and Architecture organization to drive architectural
maturity / acceptance in the application, information and services domains.
 Influences the Data, Services and Application Architecture teams to ensure that key
architecture principles such as performance, scalability, modularity, reliability, etc. are
enhanced through developed solution.
 Research, analyze, determine capabilities, and propose solution alternatives that address
specific business needs and product/service strategies. Collaborate with business and
technical SME to identify alternative solutions and advise them both on options, risks,
cost/benefit, impact on other business processes, and fit with business and IT priorities.
 Leads/defines application analysis for infrastructure design. Oversees several projects &
production applications simultaneously. Participates in design / development estimating and
scheduling
 Estimates impact and load to infrastructure, core back end applications and services.
 Produce project design model and associated artifacts, influencing the application
development team to design and build quality applications.
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10/07 - 10/10 Technical Architect / Senior Principal Consultant

Oracle Corporation. Columbia, MD
 Member of the most elite Technical Black Belt Team within Oracle Utilities Business Unit.
 Senior level consultant with multiple successful project implementation and technical
support experience. Clients include PG&E, Deloitte Mexico, Duke Energy, Duquesne
Light, Middlesex Water, Jacksonville Electricity Authority, Colorado Springs Utilities,
City of Raleigh, Mexico Tax Administration Service, and Metro Water Services.
 Leading a team of 20+ people in infrastructure design, application implementation, and
technical management throughout projects.
 Lead Oracle CC&B Technical Integration Architect overseeing systems integration
projects involving Business Objects, BPEL Manager, EBS 11i, CC&B, BI, WAM, and MWM.
 Transformed Oracle University’s training infrastructure, utilizing VMware Server and
automated data refreshing solution, resulted in 50% cost reduction.
 Extensive experience working with sales team in reviewing RFP, determining hardware,
network, and system architectural solutions that meet RFP requirements.
 Providing guidance in architecture, design, development, installation and configuration of
Oracle 11g databases for both project and production environments.
 Fine-tuned CC&B batch job resulted in reducing run time from 4 hours to 20 minutes.
 Provided expert level performance tuning and troubleshooting at client site with proposed
solution resulted in 500% production system performance gain.
 Guided Deloitte consultants and clients on application problem solving and best practice.
 Utilizing Oracle Enterprise Manger to manage and support databases.
 Setting up Oracle Data Guard to provide fail-over capabilities at major Utilities
Companies.
 Providing infrastructure requirement guidance and analysis, including environment
management plan, hardware and software recommendation.
 Defining standards for Disaster Recovery and performing business risk assessments.
 Mentoring new hires and providing training and guidance.
 Effectively handling multiple project engagements simultaneously.
 Communicating and presenting technical solutions to senior executives.
 Assisting clients to control activities related to day-to-day maintenance such as creating
backups, editing indexes and performing product installations and upgrades.
 Providing data mapping/conversion support and performance and stress testing
strategies.
 Designed and Implemented Active Directory integration with enterprise software, allowing
application access through Windows Domain authentication.

07/03 - 10/07 Senior Application Administrator

Agentrics LLC. Alexandria, VA
 Supported and managed hosted enterprise supply chain software (Manugistics/JDA) for
high profile international retailers including BestBuy, Walgreens, Kroger, CVS, Tesco and
Sears.
 Project lead in a successful six month project of upgrading Manugistics 7.1 to 7.2.1
 Architected and administering eight Weblogic 8.1.3 cluster environments.
 Performing Weblogic performance tuning resulted in 100% improvment.
 Achieved 100% uptime support for 6 OID LDAP instances and 5 JBoss instances.
 Created system and resource monitoring scripts using Perl and Shell.
 Interfaced with major global retail clients based in Europe, US, and Australia.
 Technical lead in a successful transition of major in-house Java/PLSQL based web
application from OEX 9i to JBoss platform.
 Provided Oracle performance tuning resulted in 80% performance improvement.
 Established strategies for application upgrade, monitor and backup.
 Capacity planning and systems architecting for new system environment.
 Managing 2 Cognos applications and 20+ reporting cubes.

08/00 - 07/03 Database Administrator

Washingtonpost Newsweek Interactive. Arlington, VA
 Created and administered 20+ Oracle instances with 300GB+ data in UNIX environment.
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 Shared 24x7 on-call database support for washingtonpost.com (Top 10 U.S. news
website).
 Installed and upgraded Oracle software on Solaris, Linux and NT platforms.
 Developed authentication and data mining applications for end users using JSP and
PL/SQL.
 Managed five MS SQL Servers, two MySQL servers, and Access databases.
 Configured Oracle Enterprise Manager for database monitoring.
 Performed data and SQL statement analysis and tuning.
 Created and managed eight Oracle Standby Databases.
 Automated database backup and recovery strategy using shell scripts and RMAN.
 Performed data migration from LDAP, Access, and Excel to Oracle using SQL Loader.
 Implemented and administered Oracle advance replication for user data.
 Developed reporting solutions using PL/SQL, JSP/JDBC for senior management.

03/99 - 08/00 System Support Analyst

Washingtonpost Newsweek Interactive. Arlington, VA
 Administered Sun web/application servers for washingtonpost.com and newsweek.com.
 Troubleshoot NT and Sun server related issues, both hardware and software.
 Provided hardware and software technical support for PC/Mac for 250+ users.
 Administered multiple internal Windows NT/2000 servers, domains, UNIX and Siebel servers.
 Configured Magic Solutions Helpdesk Suite on NT/SQL Server platform for internal users.
 Built and integrated PC, Mac and UNIX workstations.
 Mentored & conducted technical training for both coworkers and internal users.

EDUCATION:
01/99 - 05/01 Master of Science - Information Systems.
American University. Washington, DC.