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Guide No. 2 - UI Claimant With NY - GOV ID From Another Agency: Use These Instructions If

This document provides instructions for unemployment insurance claimants in New York who already have a NY.GOV ID from another agency. It details 5 steps: 1) Sign in with their existing NY.GOV username and password. 2) Verify or update their profile information. 3) Click the "Unemployment Benefits" button. 4) Enter their social security number. 5) Enter their 4-digit PIN to access their unemployment insurance account.
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0% found this document useful (0 votes)
64 views6 pages

Guide No. 2 - UI Claimant With NY - GOV ID From Another Agency: Use These Instructions If

This document provides instructions for unemployment insurance claimants in New York who already have a NY.GOV ID from another agency. It details 5 steps: 1) Sign in with their existing NY.GOV username and password. 2) Verify or update their profile information. 3) Click the "Unemployment Benefits" button. 4) Enter their social security number. 5) Enter their 4-digit PIN to access their unemployment insurance account.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Guide No. 2 –UI claimant with NY.

GOV ID from another agency

Use these instructions if:


You have a previous or current unemployment insurance claim

and

You already created a NY.GOV ID, but not with the Department of Labor

Example: Your NY.GOV ID was created at another agency, such as DMV


 After navigating to the NY.GOV Sign In page:

Step 1:
Enter the Username and Password that you created at another agency.
Click the ‘Sign In’ button.

Guide 2 - Previous or current UI claimant with NY.GOV from other agency Page 1
Guide No. 2 –UI claimant with NY.GOV ID from another agency

 After clicking the ‘Sign In’ button, the Account Profile screen is displayed, along with a message to update your Profile
information.

Step 2:

Because you created your NY.GOV ID at another agency, verify and/or change the e-mail address and date of
birth, if needed. Note: No change is required if the information is still correct.

Click the ‘Save’ button.

Guide 2 - Previous or current UI claimant with NY.GOV from other agency Page 2
Guide No. 2 –UI claimant with NY.GOV ID from another agency

 After clicking the ‘Save’ button, the Account Overview landing page is displayed, with a confirmation message that
the profile was updated. You will see this message even if you didn’t change any of your profile information.

Step 3:

Click the ‘Unemployment Benefits’ button.

Note: In the upper right corner of the screen is a link to the Message Inbox, and a small blue number that tells you if
you have any new messages. In this screen shot, the message indicator says ‘0’, meaning no new messages.

Guide 2 - Previous or current UI claimant with NY.GOV from other agency Page 3
Guide No. 2 –UI claimant with NY.GOV ID from another agency

 The system prompts you to enter your Social Security number (SSN).

Step 4:

Enter the SSN.

Click the ‘Submit’ button.

The system will search the DOL system to see if this SSN is already on file.

Guide 2 - Previous or current UI claimant with NY.GOV from other agency Page 4
Guide No. 2 –UI claimant with NY.GOV ID from another agency

 When the system finds the SSN is on file with the DOL, the following screen is displayed:

Step 5:

Enter 4 numbers in the 4-digit PIN field.

Click the ‘Submit’ button.

The system will check to see if the PIN entered matches the PIN on file with DOL.

Guide 2 - Previous or current UI claimant with NY.GOV from other agency Page 5
Guide No. 2 –UI claimant with NY.GOV ID from another agency

 When the system finds that the PIN matches the PIN on file, the following page is displayed:

Guide 2 - Previous or current UI claimant with NY.GOV from other agency Page 6

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