Guide No. 2 - UI Claimant With NY - GOV ID From Another Agency: Use These Instructions If
Guide No. 2 - UI Claimant With NY - GOV ID From Another Agency: Use These Instructions If
and
You already created a NY.GOV ID, but not with the Department of Labor
Step 1:
Enter the Username and Password that you created at another agency.
Click the ‘Sign In’ button.
Guide 2 - Previous or current UI claimant with NY.GOV from other agency Page 1
Guide No. 2 –UI claimant with NY.GOV ID from another agency
After clicking the ‘Sign In’ button, the Account Profile screen is displayed, along with a message to update your Profile
information.
Step 2:
Because you created your NY.GOV ID at another agency, verify and/or change the e-mail address and date of
birth, if needed. Note: No change is required if the information is still correct.
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Guide No. 2 –UI claimant with NY.GOV ID from another agency
After clicking the ‘Save’ button, the Account Overview landing page is displayed, with a confirmation message that
the profile was updated. You will see this message even if you didn’t change any of your profile information.
Step 3:
Note: In the upper right corner of the screen is a link to the Message Inbox, and a small blue number that tells you if
you have any new messages. In this screen shot, the message indicator says ‘0’, meaning no new messages.
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Guide No. 2 –UI claimant with NY.GOV ID from another agency
The system prompts you to enter your Social Security number (SSN).
Step 4:
The system will search the DOL system to see if this SSN is already on file.
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Guide No. 2 –UI claimant with NY.GOV ID from another agency
When the system finds the SSN is on file with the DOL, the following screen is displayed:
Step 5:
The system will check to see if the PIN entered matches the PIN on file with DOL.
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Guide No. 2 –UI claimant with NY.GOV ID from another agency
When the system finds that the PIN matches the PIN on file, the following page is displayed:
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