Digital Marketing Affiliate Marketing Zalando Renault 4 12 2017 Marco Larocca Conoscente Cut 2017 12 04 14 36 14 PDF

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DIGITAL MARKETING

&
THE E-COMMERCE
Università di Roma Tor Vergata
04.12.2017
Marco Larocca Conoscente – Digital Marketing Renault, Former Zalando
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About me
MARCO LAROCCA CONOSCENTE
Gratuated in Università di Roma Tor Vergata in 2013

Junior Affiliate Marketing Manager

Digital Marketing Manager EMEA

Digital Marketing Manager

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Go fast!

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Media consumption

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Digital spending & shares

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Internet penetration rate

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Digital marketing definition
The promotion of products or brands via one or more forms of electronic media. For example,
advertising mediums that might be used as part of the digital marketing strategy of a business could
include promotional efforts made via internet, social media, mobile phones and electronic billboards,
as well as via digital and television and radio channels.

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Digital marketing advantages
1. Low costs: Large audiences are reachable at a fraction of traditional advertising budgets,
allowing businesses to create appealing consumer ads.

2. Flexibility and convenience: Consumers may research and purchase products and services at
their leisure.

3. Analytics: Efficient statistical results are facilitated without extra costs.

4. Multiple options: Advertising tools include pay-per-click advertising, email marketing and local
search integration (like Google Maps).

5. Demographic targeting: Consumers can be demographically targeted much more effectively in


an online rather than an offline process.

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Performance marketing?

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Steps evaluation

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Digital marketing channels

Marketing channels influence the customer at difference points in the path to purchase

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Push and Pull channels

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Digital Marketing Goals

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Conversion funnel

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Digital marketing channels

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Display Marketing
• Online Banner 300x600
• Retargeting on Renault
• Campaign started 25.10.2017
• Linked with the wintercheck page

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SEO & SEM
• SEO : Search Engine Optimization
• SEM: Search Engine Marketing

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Defensive VS Offensive KW

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SEO & SEM Tools

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Social Media Strategy

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Reach the right people at the
right time
Objective Targeting options

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Facebook Analytics

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Example

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The Affiliate Marketing

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How Affiliate Marketing works

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3 parts of the Affiliate Marketing
1. The Publisher

2. The Affiliate

3. The Affiliate Network

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Commission models
• CPA : Cost per Action
• CPC : Cost per Click
• CPM : Cost per Mille (Cost per Impression)

The Affiliate Marketing is the cheapest marketing channel


into a company.

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Affiliate Marketing Channels

Source: Affiliate Marketing Trends 2017

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Fashion blogs

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Top E-commerce categories Italy

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Plan a campaign with Google Trends

https://trends.google.com

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Why customers buy online

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Digital Touchpoints

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Disruptive trends that will continue to
drive connected commerce growth

BUSINESS MODEL RISING DIGITAL PAYMENT PROSPERITY & URBAN LIVING


INNOVATION CONNECTIVITY DISRUPTION GROWTH

New retail models gain An additional 1.2 Mobile money services Global middle class More than half of the
traction, such as click- billion people will are now available in 90 will increase from 1.8 world’s population
and-collect, meal-kit come online by 2020, countries worldwide. billion in 2009 to 4.9 (54%) lives in an urban
services and direct-to- driven largely by the Growth in access to billion by 2030. Rising area—up form 47% in
consumer models and spread of mobile cashless payments prosperity will be a 2000—and this
automatic subscription devices. The majority could lead to as much growth engine for number will rise to
models. of this growth will as $10 trillion in consumption, with nearly two-thirds
occur in emerging additional consumer young consumers, a (66%) by 2050.
markets. spending over the next particularly powerful
decade. force.

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6 areas are the most important for
an E-Commerce

TRUST VALUE EXPERIENCE ASSORMENT CONVENIENCE PERSONALIZATION

87% of Pricing
Ease of The digital Making online Does your
shoppers transparency
ordering is shelf holds grocery more technology
surveyed cite is a reality, as
a top endless convenient for enable you to
trust-related digital
deliver of possibilities to shoppers will engage with
need as most shopping takes
e-tailer meet the be a key online
important in price
choice breadth and differentiator. shoppers?
choosing their comparison to
depth of
e-tailer. a new level.
consumer
demand.

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The death of a toy retailer

https://www.inc.com/jason-albanese/the-death-of-a-toy-retailer-how-a-lack-of-digital-transformation-helped-destroy-toys-r-us.html?cid=sf01002&sr_share=facebook

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Zalando

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Zalando

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Some numbers

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Zalando value proposition

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Disruptive business model

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Marketing Structure Zalando
CR (conversion rate), monetizzazione
e channel penetration CR %

Transaction Transaction
CPO (Cost-Per-Order) CAC (Cost-Acquisition-Customer) CAC Adj. CAC

Fase iniziale del Espansione dei Offline e drive


marketing canali di marketing efficiency
• Broad SEO • Broader SEM/SEA • Cooperazioni display
• Target SEM/SEA • Aumento del Display • Espansione del
• Aggregatori di prezzo • Programmi di marketing offline
• Sviluppo onsite/App Affiliazione • Piattaforma per
• Target Display • TV traffic management
• Re-Targeting • Traffic management
• Social media
• Viral

Web Analytics
CRM
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Push & Pull in Zalando

Pull Marketing must have


new shoe
− SEM
− SEO
− Affiliate Marketing

Push Marketing
I havemail
− Display Marketing
− Affiliate Marketing

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Conversion Funnel

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Success points
• First, they focused on building an online marketplace for shoes in Germany and thereby
validating the general business model.

• Then, they expanded into more products (category expansion) and more countries
(geographic expansion) in order gain market leadership.

• Lastly, they now focus on improving efficiency so that sales will transform
into profit somewhen.

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Renault

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Experience journey – After Sales

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The right media mix

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Nice to read

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[email protected]

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