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Uploading Packages: in Web Interface

This document provides instructions for uploading software packages and ensuring their successful installation on Jacques systems. Packages come in .jrp files and must match the system's 32-bit or 64-bit architecture. The packages are uploaded through the web interface and installation is verified by checking service statuses. Troubleshooting steps are included if uploads fail.

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48 views2 pages

Uploading Packages: in Web Interface

This document provides instructions for uploading software packages and ensuring their successful installation on Jacques systems. Packages come in .jrp files and must match the system's 32-bit or 64-bit architecture. The packages are uploaded through the web interface and installation is verified by checking service statuses. Troubleshooting steps are included if uploads fail.

Uploaded by

Anonym
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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www | jacques.com.

au

JCN-0205

UPLOADING PACKAGES
• Packages are software installation files used to add new, or update existing software
modules.
• All packages can be provided by Jacques as JRP files.
• Packages are designed for either 32-bit or 64-bit systems.
▪ Packages for 32-bit systems are labelled with i686.
▪ Packages for 64-bit systems are labelled with X-86-64.
▪ Check the target system to ensure the correct package is installed.
• Download any packages to be installed to a PC workstation with network access to the
system controller.

In Web Interface
1. Recognise if your system is 32 or
64 bit. The title to the left is
Jacques 650 System
Figure 1: Title displaying version i686
Configuration V7.46 i686
indicating a 32 bit system.

2. Navigate to HOST > PACKAGES

3. From the UPLOAD SECTION


CLICK BROWSE

4. Navigate to and select the JRP file


to upload. CLICK OPEN

5. To view a more detailed


description of the upload process
TICK VERBOSE

6. CLICK UPLOAD JRP

7. A successful upload will result in a


SUCCESS message box. CLICK
REFRESH.
Figure 2: Host > Packages page

Figure 3: Success message box

Release Date | 2018-08-06 Revision | 2.1 Page 1 of 2


ENSURING PACKAGES ARE RUNNING

1. Navigate to HOST > SERVICES

2. Ensure uploaded package(s) listed under


HOST SERVICE with RUN ON BOOT =
TRUE have a STATUS = RUNNING

Note: NETWORKDIAG and RPCBIND are


stopped under normal operating conditions
and should not be restarted. DHCPD
should also be stopped with run on boot set
to false for static IP systems.

3. For the recently uploaded package, if the


package HOST SERVICE has STATUS =
STOPPED, CLICK the corresponding
RESTART.

Note: Only restart services for packages


Figure 4: Host Services recently uploaded.

UPLOAD FAILURE

1. An unsuccessful upload will display a FAILED message box


2. To return to PACKAGES, CLICK REFRESH.
Confirm the jrp file has the correct naming convention as provided by Jacques.
3. Retry the upload process
4. If you see an error after successfully uploading several packages, try rebooting the server
before uploading any more.
5. If the installation fails again, copy the error message and contact Jacques support.

Release Date | 2018-08-06 Revision | 2.1 Page 2 of 2

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