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Assignment 1 bm102

1. Self-perception and perception of others affects interpersonal interactions through common perceptual distortions like stereotypes, projections, halo effects, and selective perception which can reduce communication effectiveness. 2. Perception is unique to each individual and shapes how people communicate and interpret messages differently. 3. As people age and gain experience, their self-perceptions become more ingrained which can positively or negatively influence how complex information is understood between individuals with different levels of learning and expertise.

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70 views6 pages

Assignment 1 bm102

1. Self-perception and perception of others affects interpersonal interactions through common perceptual distortions like stereotypes, projections, halo effects, and selective perception which can reduce communication effectiveness. 2. Perception is unique to each individual and shapes how people communicate and interpret messages differently. 3. As people age and gain experience, their self-perceptions become more ingrained which can positively or negatively influence how complex information is understood between individuals with different levels of learning and expertise.

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Module : Business Communication 101

Programme : Information Systems

Level : 1.2

Lecturer :

Due date :

Team : 6

Question : Using practical examples critically discuss how self perception and perception
about others affect interpersonal interactions

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R186542J PHIRI TREVOR NYONGANI S
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R189095R RANGA TENDAI S
RUNZONZ HINFOSY
R187216V A SOLOMON S
SAUROMB HINFOSY
R187380V E MARSHALL S
R1813201 HINFOSY
F SEPE GERALD S
R1813116 TAPIWANASHE HINFOSY
H SEVERA COLLEN S
R1811581 HINFOSY
X SIGAUKE TINASHE BLESSING S
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R188128Z SITHOLE BRIAN S
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R183522M SITHOLE MANDY S
R1812862 HINFOSY
P TAURO TAFADZWA INNOCENT S
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R187908P TAWAMBA TAFADZWA SIMON S
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R189201X TSVANHU EULITAH S
NGAAKUDZWE HINFOSY
R187384H TUNGA BENEVOLENCE S
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R188985B UTETE TAKUDZWA CLIVE S
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R187672J VHETU DECENT S
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R188183A VUMA LEVI S
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R184744P VUTUZA TAFARA S
R1810384 HINFOSY
E ZHOU ASHEILY NYASHA S
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R184412F ZINAKA BLESSED S
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R189989R ZINYUKE JAMES TAFARA S
HINFOSY
R189479B ZULU DUMISANI LEO S
HINFOSY
R185534P CHENEKA CHARLENE TANAKA S
R186947 MUDAVANHU SAMUEL
R1812862 TAFADZWA TAURO
USING PRACTICAL EXAMPLES, CRITICALLY DISCUSS HOW SELF PERCEPTION
AND PERCEPTION ABOUT OTHER AFFECT INTERPERSONAL INTERACTIONS.

Perception is the process by which we assign meaning to sensitive data, which refers to how
one understands something in his own way. Therefore, self-perception can be locked at as,
how one sees others and the world around him which comes from the cultural background of
the individual. In the perceptual process, we select information, organize it and interpret it.
One’s education and experience will influence how one carries out his process.

Perception acts as a filter through which all communication passes as it travels from one
person to the next. Because people tend to perceive things differently, the same message may
be interpreted quite differently by different people. Common perceptual distortions that may
reduce communication effectiveness include stereotypes, projections, halo effects, and
selective perception.

Stereotypes are generalizations about groups that are applied to the individuals who are
members of that group. Stereotypes are not inherently "bad" -- rather, they are classification
systems, and they can be very useful in encountering new input. Where we have to be careful
with stereotypes is in overgeneralizing, because individuals don't always possess all of the
characteristics of their perceived group memberships. The problem with stereotypes comes
when we treat individuals as extensions of the groups to which they belong, and assign the
group's characteristics to the individual, without giving the individual a chance to truly be an
individual, separate from the group's characteristics.

Communication is the passing of information, exchange of ideas between a sender and


receiver. According to Stimpson and Farquharson (2002), Effective communication can only
occur if the message has be received and understood by the receiver, and the sender knows it
has been understood. This means that if the information has been sent and there is no form of
feedback, the effectiveness of the message cannot be judged. The success of communication
depends on the nature of message, the audience’s interpretation and the environment within
which the information is received. Communication is complete when the information is
understood by the receiver.
According to Teri Kwal Gamble and Michael Gamble “our opinions about ourselves grow
more and more consistent to change as we become older and presumably wiser”. This affects
interpersonal interactions both positively and negatively because since a person gets wiser
with time, if the sender of the information has a higher IQ, the receiver may take the
information to be more complex than it already is. For instance a subordinate and the chief
operating officer, the CEO will be obviously more learned hence his level of understanding
will be higher than the employee which may affect effective communication. On the other
hand if the information is being sent vice-versa (assuming there is two way communication)
the CEO’s perception on the message maybe spot-on due to differences in levels of
understanding which is an advantage. “Each individual’s perception is unique, and perception
greatly affects how people communicate with each other,” stated Mcgaan.

Self-Perception in communication leads to the halo effect, which is, the way people interpret
similar matters without actually experiencing an event. For example, someone may notice a
favorable trait in another person and then use that bias to make judgement about the other
person, hence these judgements affect the way information is interpreted thereby in the
process affecting interpersonal communication.

Workplace communication between managers and team members is also affected by


perception. This is because workers tend to perceive and explain events as outside of their
control and coming from external sources and at the same time managers will perceive the
problem to be internal because mangers blame workers and in the process affecting effect
communication. This will definitely cause friction between bosses, and in the process
perception on that worker would have been affected to an extent that will no longer be trust
between the individuals.

The idea of egocentrism means the inability to take another's perspective. As you might
imagine, this interferes with our ability to accurately perceive others. While this is common
in children, most of us outgrow this, but not all. In egocentrism, we assume that others should
react to situations the way we would. Perceptual set is the idea that individuals perceive only
what they want or expect to perceive. This limits their ability to accurately perceive what is
actually there. An example of this is the preconception that is formed when we see a baby
wrapped in blue. It then becomes difficult for us to imagine that this child could be a girl.
People tend to see what they are used to seeing.

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