Sai Kiran Resume

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Sai Kiran Dontagowni Email: dskgoud.57@gmail.

com
Mobile: + 917013688300

Professional Objective:

To pursue a highly rewarding career, seeking for a job in challenging and healthy work
environment where I can utilize my skills and knowledge efficiently for organizational
growth.

Career Summary:

● Having 3.8 years of professional experience.


● Highly motivating SPA Lead with strong communication and interpersonal skills.
● Demonstrates strong analytical, problem solving skills to follow through projects
from inception to completion.
● Have in-depth knowledge in the area that I worked on.

Employment History:

● Working with Accenture Services PVT Ltd, Hyderabad, India as Business Operations
Analyst (SPA Lead) for FastTrack, from June 20th 2016-Till date.
● Worked with Randstad for Google Maps as an Analyst for 1 year.

Awards and Recognitions:

● Extra Miler Award winner for the month of October’16.


● Awarded as Best SPA Lead for FY’16(Accenture)
● Client Appreciation award winner for the month of December’16.
● Awarded as Best SPA Lead for Jan`17, May’17, June’17.
● Awarded with “STAR OF THE BUSINESS” Award in Sep’17 and Mar’18.
● Client Appreciation award winner for the month of December’16.
● Awarded with “STAR OF THE BUSINESS” Award in Sep’18.
● Awarded as a Best SPA Lead for Feb,Apr-19.

Work Experience

Company Name : Accenture Services PVT LTD

Project Name : Fastrack

Role : SPA Lead

Designation : Business Operations Analyst

Team Size : 30

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Roles and Responsibilities:

● Responsible for managing a team of 30 operators.


● Driving Projects(Long Tail, Iterations, Block cases, 75%ile) internally as per client’s
requirement
● Identify and resolve any potential issues on the process, conduct 1:1 sessions, coach
& provide feedback, Conduct Daily huddles with the team.
● Creation of Reports and Dashboard on Team's Performance along - Attendance,
Transport, Floor behavior, checklist adherence, information security.
● Managing Leave and Absenteeism
● Create and maintain SPOCs for various activities like GPH, MYTE, etc.
● Management of Bottom Performance
● Cross-checking Completion of Mandatory Trainings (Business, Ethics & Compliance) 100%.
● Driving Ideas: 1 per quarter.
● Performance Bi-annual Appraisals
● Generating reports as per Client’s requirement and Manager’s requirement

Project Description: FastTrack maps are used for navigation of vehicles, which helps both
users and drivers to travel to particular destination.

I have worked on many process in FastTrack

● Advanced Technology Group Labelling


● Advanced Technology Group map making (for Driverless cars)
● Mapping and Navigation of Roads

2.Work Experience

Project : Google Maps


Client : Google India Pvt Ltd
Role : Analyst(Operator)

Personal Details

Full Name : Sai Kiran Dontagowni

Marital Status : Single

Nationality : Indian
Languages Known : English, Hindi and Telugu

Contact Details

Sai Kiran Dontagowni

18-9-315E, Near RSS ground,

Chandrayangutta, keshavgiri

Hyderabad-500005.

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