Scribd Logo
Upload

Welcome to Scribd!

  • 55 views

    Email Etiquette: 1. Start With A Salutation

    Uploaded by

    Syed Abrar
    The document provides tips for proper email etiquette, including starting emails with a salutation addressed to the recipient, writing in short paragraphs that focus on one topic or idea per paragraph, using appropriate capitalization, signing off emails formally or informally depending on the relationship, and including a sensible email signature with contact details. An example is given contrasting an unprofessional job application email with poor formatting to a more formal email following the etiquette guidelines.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd

    Email Etiquette: 1. Start With A Salutation

    Uploaded by

    Syed Abrar
    55 views2 pages
    The document provides tips for proper email etiquette, including starting emails with a salutation addressed to the recipient, writing in short paragraphs that focus on one topic or idea per paragraph, using appropriate capitalization, signing off emails formally or informally depending on the relationship, and including a sensible email signature with contact details. An example is given contrasting an unprofessional job application email with poor formatting to a more formal email following the etiquette guidelines.

    Original Title

    Email Etiquette

    Copyright

    © © All Rights Reserved

    Available Formats

    DOCX, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    The document provides tips for proper email etiquette, including starting emails with a salutation addressed to the recipient, writing in short paragraphs that focus on one topic or idea per paragraph, using appropriate capitalization, signing off emails formally or informally depending on the relationship, and including a sensible email signature with contact details. An example is given contrasting an unprofessional job application email with poor formatting to a more formal email following the etiquette guidelines.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    55 views2 pages

    Email Etiquette: 1. Start With A Salutation

    Uploaded by

    Syed Abrar
    The document provides tips for proper email etiquette, including starting emails with a salutation addressed to the recipient, writing in short paragraphs that focus on one topic or idea per paragraph, using appropriate capitalization, signing off emails formally or informally depending on the relationship, and including a sensible email signature with contact details. An example is given contrasting an unprofessional job application email with poor formatting to a more formal email following the etiquette guidelines.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 2

    Email Etiquette

    by Ali Hale
    If you work in an office, you probably write emails every day – to colleagues, to your boss,
    to clients. Even if you’re still at college, you’ll need to email your lecturers once in a while
    (maybe to plead for an essay extension, or to ask for help) – and many employers now
    expect resumes and cover letters to be sent by email.
    So, being able to write a professional, business-like email is a crucial skill. Daily Writing Tips
    has already covered the email subject line, but the body of your message also matters.
    1. Start with a salutation
    Your email should open by addressing the person you’re writing to. Sure, you can get away
    with leaving out the salutation when you’re dashing off an email to your friend, but
    business-like messages should begin with:
     Dear Mr Jones, or Dear Professor Smith, (for someone you don’t know well,
    especially if they’re a superior)
     Dear Joe, or Dear Mandy, (if you have a working relationship with the person)
    It’s fine to use “Hi Joe”, “Hello Joe” or just the name followed by a comma (“Joe,”) if you
    know the person well – writing “Dear Joe” to one of your team-mates will look odd!
    2. Write in short paragraphs
    Get straight to the point – don’t waste time waffling. Split your email into two to four short
    paragraphs, each one dealing with a single idea. Consider using bullet-points for extra
    clarity, perhaps if you are:
     Listing several questions for the recipient to answer
     Suggesting a number of alternative options
     Explaining the steps that you’ll be carrying out
    Put a double line break, rather than an indent (tab), between paragraphs.
    3. Stick to one topic
    If you need to write to someone about several different issues (for example, if you’re giving
    your boss an update on Project X, asking him for a review meeting to discuss a payrise, and
    telling him that you’ve got a doctor’s appointment on Friday), then don’t put them all in the
    same email. It’s hard for people to keep track of different email threads and
    conversations if topics are jumbled up.
    4. Use capitals appropriately
    Emails should follow the same rules of punctuation as other writing. Capitals are often
    misused. In particular, you should:
     Never write a whole sentence (or worse, a whole email) in capitals
     Always capitalise “I” and the first letter of proper nouns (names)
     Capitalise acronymns (USA, BBC, RSPCA)
     Always start sentences with a capital letter.
    This makes your email easier to read: try retyping one of the emails you’ve received in ALL
    CAPS or all lower case, and see how much harder it is to follow!
    5. Sign off the email
    For short internal company emails, you can get away with just putting a double space after
    your last paragraph then typing your name. If you’re writing a more formal email, though,
    it’s essential to close it appropriately.
     Use Yours sincerely, (when you know the name of your addressee) andYours
    faithfully, (when you’ve addressed it to “Dear Sir/Madam”) for very formal emails such as
    job applications.
     Use Best regards, or Kind regards, in most other situations.
     Even when writing to people you know well, it’s polite to sign off with something
    such as “All the best,” “Take care,” or “Have a nice day,” before typing your name.
    6. Use a sensible email signature
    Hopefully this is common sense – but don’t cram your email signature with quotes from
    your favourite TV show, motivational speaker or witty friend. Do include your name, email
    address, telephone number and postal address (where appropriate) – obviously, your
    company may have some guidelines on these.
    It makes it easy for your correspondents to find your contact details: they don’t need to
    root through for the first message you sent them, but can just look in the footer of any of
    your emails.
    Putting it all together
    Compare the following two job applications. The content of the emails are identical – but
    who would you give the job to?
    i’ve attached my resume i would be grateful if you could read it and get back to me at your
    earliest convenience. i have all the experience you are looking for – i’ve worked in a
    customer-facing environment for three years, i am competent with ms office and i enjoy
    working as part of a team. thanks for your time

    Or
    Dear Sir/Madam,
    I’ve attached my resume. I would be grateful if you could read it and get back to me at your
    earliest convenience. I have all the experience you are looking for:
     I’ve worked in a customer-facing environment for three years
     I am competent with MS office
     I enjoy working as part of a team
    Thanks for your time.
    Yours faithfully,
    Joe Bloggs

    Have you ever received a reall

    You might also like