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Process Gap Analysis Template: Process Process Step Reference NO. Process Owner

This document provides a template for conducting a process gap analysis. It includes columns for the process reference number, process owner, process step, current result, desired result, target date, and action items. An example is given for the booklet creation process which has an error rate of around 10% that needs to be reduced to 0% by December 2012 through additional proofreading. Another example shows returns due to missing accessories at 3% that need to be reduced to 0% by December 2012 through improved quality checks and training.

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35 views8 pages

Process Gap Analysis Template: Process Process Step Reference NO. Process Owner

This document provides a template for conducting a process gap analysis. It includes columns for the process reference number, process owner, process step, current result, desired result, target date, and action items. An example is given for the booklet creation process which has an error rate of around 10% that needs to be reduced to 0% by December 2012 through additional proofreading. Another example shows returns due to missing accessories at 3% that need to be reduced to 0% by December 2012 through improved quality checks and training.

Uploaded by

VIbhishan
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as XLSX, PDF, TXT or read online on Scribd
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PROCESS GAP ANALYSIS TEMPLATE

REFERENCE PROCESS
PROCESS PROCESS STEP
NO. OWNER

1 J. Smith Booklet Creation Editing

2 J. Smith Packing Accessory insertion


CLICK HERE TO CREATE PROCESS GAP ANALYSIS
PLATE
CURRENT DESIRED TARGET
ACTION ITEMS
RESULT RESULT DATE

Error rate is Additional


0% error rate 12/12/2012
approx. 10% proofreading round

3% returns due to 0% returns due to More quality


missing missing checks 12/12/2012
accessories accessories Better training
ATE PROCESS GAP ANALYSIS TEMPLATES IN SMARTSHEET
NOTES

Example text

Example text
T
DOCUMENT HISTORY
DOCUMENT
DATE SUMMARY OF CHANGES MADE BY NOTES
VERSION

0 12/12/2012 First Draft j. Smith Example Row


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