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    OM Syllabus

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    Mohit Agrawal
    This document outlines the course objectives and units for an Operations Management course. The objectives are to understand the role of operations in business strategy, apply operations techniques to different sectors, and evaluate factors in effective systems design. The 5 units cover production concepts, operations concepts, material/inventory management, supply chain management, and productivity/quality. Students will learn techniques to effectively use resources and manage processes for competitive, quality output.

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    OM Syllabus

    Uploaded by

    Mohit Agrawal
    39 views2 pages
    This document outlines the course objectives and units for an Operations Management course. The objectives are to understand the role of operations in business strategy, apply operations techniques to different sectors, and evaluate factors in effective systems design. The 5 units cover production concepts, operations concepts, material/inventory management, supply chain management, and productivity/quality. Students will learn techniques to effectively use resources and manage processes for competitive, quality output.

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    OM-Syllabus

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    This document outlines the course objectives and units for an Operations Management course. The objectives are to understand the role of operations in business strategy, apply operations techniques to different sectors, and evaluate factors in effective systems design. The 5 units cover production concepts, operations concepts, material/inventory management, supply chain management, and productivity/quality. Students will learn techniques to effectively use resources and manage processes for competitive, quality output.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    39 views2 pages

    OM Syllabus

    Uploaded by

    Mohit Agrawal
    This document outlines the course objectives and units for an Operations Management course. The objectives are to understand the role of operations in business strategy, apply operations techniques to different sectors, and evaluate factors in effective systems design. The 5 units cover production concepts, operations concepts, material/inventory management, supply chain management, and productivity/quality. Students will learn techniques to effectively use resources and manage processes for competitive, quality output.

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    © All Rights Reserved
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    Download as pdf or txt
    of 2

    Operations Management

    KMB205

    COURSE OBJECTIVES:

    · To understand the role of Operations in overall Business Strategy of the firm.


    · To understand the application of operations management policies and techniques to the
    service sector as well as manufacturing firms.
    · To identify and evaluate the key factors and their interdependence of these factors in the
    design of effective operating systems.
    · To understand the trends and challenges of Operations Management in the current business
    environment.
    · To familiarize the students with the techniques for effective utilization of operational
    resources and managing the processes to produce good quality products and services at
    competitive prices.

    UNIT –I (4 sessions) Production Concept

    Difference between Production and Operations Management, Productivity, Work Study,


    Productivity measurement, Factors affecting Productivity.Production Technology – Types of
    Manufacturing processes

    UNIT –II (6 sessions) Operations Concept

    Difference between product and service, Product and service design, Characteristics of service,
    Classification of service, factors affecting service operations, Service capacity planning,
    SERVQUAL model of measuring service quality.

    UNIT-III (10 sessions) Material and Inventory Management

    Types of production planning, process of Production planning and control(PPC) – Routing,


    Scheduling, Loading, Just-in-time (JIT), KANBAN. Types of inventories, Inventory control
    techniques- EOQ, ABC and others.(Simple numericals on Inventory control techniques)
    Factors affecting Plant Location, Types of Plant layout.

    UNIT-IV (10 sessions) Supply Chain Management

    Conceptual model of SCM, Supply chain drivers, Demand forecasting in Supply Chain – Simple
    moving average, weighted moving average, exponential smoothening method, Supply Chain
    efficiency, Core and reverse Supply Chain, International Supply Chain, Aggregate planning,
    inbound and outbound SCM, bullwhip effect in SCM.
    Latest trend in Production and operation – Lean manufacturing, Agile manufacturing.

    UNIT-V (6 sessions) Productivity and Quality


    TQM, Deming’s 14 principles, PDCA cycle - KAIZEN, Quality Circles, 7QC tools and its
    advancements, ISO 9000-2000 clauses, Six Sigma, Total Productive Maintenance (TPM), 5S.

    SUGGESTED READINGS

    1. MAHADEVAN: Operations Management: Theory and Practice (PEARSON) (with MLSA)


    2. Chase, Shankar, Jacobs – Operations & Supply Chain Management (Tata McGraw-Hill,
    14th Edition)
    3. Chary - Production and Operations Management (Tata McGraw-Hill, 1997, 9th Edition)
    4. Bisen& Singh - Operation & Logistics Management (Excel Books)
    5. R.V.Badi& N.V. Badi - Production & Operation Management (Vrinda Publications 3rd
    Edition)
    6. Raghuram G. (I.I.M.A.) - Logistics and Supply Chain Management (Macmillan, 1st
    Edition)
    7. Krishnan Dr. Gopal - Material Management, (Pearson,New Delhi, 5th Ed.)
    8. Adam JrEverett E. R J – Production and Operations Management (Prentice-Hall, 2000,
    5th Edition)
    Expected Course Outcomes:
    S.No. Course Outcomes Bloom’s Taxonomy
    CO1. Understand the role of Operations in overall • Knowledge ( K2)
    Business Strategy of the firm - the application of • Comprehending (K 3)
    OM policies and techniques to the service sector • Remembering ( K1)
    as well as manufacturing firms.

    CO2. Understand and apply the concepts of Material • Knowledge ( K2)


    Management, Supply Chain Management and • Remembering ( K1)
    TQM perspectives. • Applying (K4)

    CO3. Identify and evaluate the key factors and their • Comprehending (K3)
    interdependence of these factors in the design of • Applying ( K4)
    effective operating systems.

    CO4. Analyze / understand the trends and challenges • Analyzing ( K5)


    of Operations Management in the current
    business environment.

    CO5. Apply techniques for effective utilization of • Synthesizing ( K6)


    operational resources and managing the • Evaluating ( K7)
    processes to produce good quality products and
    services at competitive prices.

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