APRIL 25, 2020 (11H00AM)

PUBLIC VERSION
(SUBJECT TO FURTHER REVISION)

SCHEDULE OF SERVICES
FRAMEWORK FOR SECTORS
 DRAFT FRAMEWORK FOR SECTORS
25 April 2020

Level Five: Permitted Retail and Service Operations; and Personal

Movement

All COVID-19 health and safety protocols must be followed at all times, including
observance of guidelines for social distancing, sanitation and hygiene, and use of
appropriate personal protective equipment, like cloth face masks, as determined by
the National Department of Health

People may travel to perform and acquire services only where such services cannot
be provided from the safety of one’s home

A reference to a permitted level of employment must take into account the

necessary social distancing guidelines as per the National Department of Health

A. Agriculture, hunting, forestry and fishing:

1. Food-related agriculture, livestock, transport of live animals and auctions
(subject to health directions) and related agricultural services;
2. All fishing, operation of fish hatcheries and fish farms; and
3. Harvesting and storage activities essential to prevent the wastage of
primary agricultural goods
B. Electricity, gas and water supply:
1. All electricity, gas and water supply
C. Manufacturing:
1. Manufacture of all retail products permitted to be sold under Level Five,
and all input products, permitted scaling up to full employment, except
where otherwise indicated;
2. Manufacture of paper and paper products, excluding stationery,
permitted scaling up to full employment;
3. Manufacture of packaging, including glass, plastic bottles and containers,
permitted scaling up to full employment;
4. Manufacture of winter clothing, bedding and heaters, and all inputs
required, permitted, commencing at 25% and scaling up to 50%
employment;
5. Petroleum smelters, refineries and furnaces, permitted scaling up to full
employment
D. Construction and related services (inc. tradespeople):
1. Civil engineering for public works projects (including water, energy,
sanitation);
2. Critical public works construction; and
3. Critical maintenance and repairs
E. Wholesale and retail trade, covering stores, spaza shops, eCommerce and
informal traders:
1. Any food product, including non-alcoholic beverages and animal food,
excluding the sale of cooked hot food;
2. Toilet Paper, sanitary pads, sanitary tampons, condoms;
3. Hand sanitiser, disinfectants, soap, alcohol for industrial use, household
cleaning products, and personal protective equipment;

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 DRAFT FRAMEWORK FOR SECTORS
25 April 2020
4. Products for the care of babies and toddlers;
5. Personal toiletries, including haircare, body and face care products, roll-
ons, deodorants, and dental care products;
6. Medical and Hospital Supplies, medicine, equipment and personal
protective equipment;
7. Fuel, including coal, wood, paraffin and gas;
8. Airtime and electricity
9. Hardware, components and supplies required by any qualified
tradespersons solely for the purpose of emergency repairs at residential
homes;
10. Hardware, components and supplies required by any entity engaged in
the provision of essential services for any project related to the provision of
water, electricity or other essential services;
11. Components for vehicles undergoing emergency repairs where such
vehicle is used by a person engaged in essential services work;
12. Chemicals, packaging and ancillary products used in the production of
any these products;
13. Textiles required to produce face masks, and other personal protective
equipment;
14. Children’s clothing;
15. Winter clothing bedding and heaters;
16. On-line delivery of ICT equipment to facilitate work-from-home
arrangements including computers, mobile telephones and other home
office equipment
17. No sale of liquor permitted
F. Information and communication services:
1. All telecommunication services and infrastructure;
2. Information and Communication Technology services to support essential
services;
3. Postal services and courier services related to transport of medical
products
G. Media and entertainment services:
1. Online services;
2. Productions for local broadcast; and live streaming in support of COVID-19
subject to directions; and
3. Newspapers and broadcasting
H. Financial and business services:
1. Employees should work from home where possible;
2. Call centres, for local and international markets, may operate subject to
directions issues by the relevant cabinet members;
3. Essential financial services may operate subject to directions issues by the
relevant cabinet member;
4. Private security services may operate;
5. Implementation of payroll systems;
6. Rental of motor vehicles, machinery and equipment, and of personal and
household goods to support other essential services;
1. Other professional services may operate only where work-from-home is not
possible, and only to support other essential services
I. Accommodation and food service activities permitted

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 DRAFT FRAMEWORK FOR SECTORS
25 April 2020
1. Accommodation not permitted, except for quarantine, essential services
2. Restaurant, take-away, bar and canteen services not permitted
J. Transport, storage and communication services permitted
1. Rail, ocean and air transport permitted only for the shipment of cargo;
2. Taxis, buses, e-hailing services subject to restrictions on capacity and times,
and for permitted activities only; and
3. Transport and logistics in respect of specific cargo, and permitted retail
goods to neighbouring countries, which shall include all goods imported
via SA ports of entry, for re-export to neighbouring countries
K. Mining and quarrying:
1. Coal production for Eskom scaling up to full employment; and
2. All other mining starting in batches scaling up towards 50% employment
L. Repair and related emergency services permitted
1. Tow trucks and vehicle recovery services
2. Emergency repair work, including plumbers, electricians, locksmiths,
glaziers, roof repair work
3. Emergency automobile repairs for persons rendering essential services
M. Supply chains:
1. Production, manufacturing, supply, logistics, transport, delivery, critical
maintenance and repair in relation to the rendering of permitted services
including components and equipment;
2. All workplaces or premises must have care and maintenance that is
essential to the prevention of the destruction or significant impairment of
working areas, plant, machinery or inventory, or to permit orderly shutdown
arrangements, on such conditions as may be issued by means of directions
by the relevant cabinet members
N. Private households employment:
1. Live-in staff, and staff providing care to the sick, mentally ill, elderly, people
with disabilities and children
O. Public administration, government services and other arms of the state:
1. Only essential government and administration services may operate,
including:
a) Disaster management services;
b) Birth and death certificates, replacement identification documents,
c) Essential municipal services;
d) Services related to the essential functioning of courts;
e) Essential SARS services defined by the Commissioner of SARS;
f) Police, peace officers, traffic officers, military medical personnel and
soldiers, correctional services officials and traffic management
services;
g) Services rendered by the Executive, members of Parliament,
Members of the Provincial Legislature, Members of Local Councils,
the Judiciary, traditional leaders and National Office Bearers of
Political Parties represented in Parliament;
h) Commissioners of the South African Human Rights Commission,
Gender Commission, the Commission for the Promotion and
Protection of the Rights of Cultural, Religious and Linguistic
Communities, the Public Protector and Deputy Public Protector and
the Independent Electoral Commission

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 DRAFT FRAMEWORK FOR SECTORS
25 April 2020

P. Health, social and personal services:

1. Medical and veterinary services permitted;
2. Cleaning, sanitation, pest control, sewerage, waste and refuse removal
services;
3. Social work, counselling, care and relief activities permitted for COVID-19
care and relief for the sick, mentally ill, elderly, people with disabilities and
children;
4. Wildlife Management, Antipoaching, Animal Care and Veterinary services;
5. Funeral, and cremation services, including mortuaries services and the
transportation of mortal remains;
6. Trade union essential staff for workers covered by Level 5, subject to
Directions
Q. Education services:
1. Permitted on dates and schedule set out separately

R. Personal Movement:
1. Interprovincial travel is not permitted except to return to work with proof of
employment; for movement of learners, with permit; in exceptional
circumstances such as funerals (with approval) or essential services.
2. Stay at home, other than essential travel for work and to purchase essential
goods.
3. No recreational travel or to meet friends or family.
4. Mandatory use of cloth masks (including home-made ones to cover nose
and mask) and ensure hand hygiene when in public and at workplace.
5. Emergencies for medical reasons.
6. Those who have an exemption to travel for funerals
7. South Africans returning home and foreign nationals leaving South Africa
8. Elderly and persons with co-morbidities are encouraged to self-isolate and
only leave home for exceptional reasons.
9. Social distancing (2m away from other persons) to be applied in public
when, shopping, and visiting health facilities (pharmacies, clinics etc)
10. Social distancing when using public and private transport, as per transport
guidelines
11. All public gatherings are prohibited.
12. Stores to ensure that there is temperature screening of patrons, hand
sanitisers available and measures to facilitate social distancing. Where the
number of customers cannot be accommodated at once then measures
such a ticket system and defined limit of time in the store per customer
should be implemented instead of the physical queuing of customers.
13. Curfews will be implemented between 8pm and 5am, unless for essential
service workers returning from or going to work

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 DRAFT FRAMEWORK FOR SECTORS
25 April 2020
Level Four: Permitted Retail and Service Operations; and Personal
Movement

All COVID-19 health and safety protocols must be followed at all times, including
observance of guidelines for social distancing, sanitation and hygiene, and use of
appropriate personal protective equipment, like cloth face masks, as determined by
the National Department of Health

People may travel to perform and acquire services only where such services cannot
be provided from the safety of one’s home

A reference to a permitted level of employment must take into account the necessary
social distancing guidelines as per the National Department of Health

In the document, when moving between levels, the green text means additions or
changes from the prior level. For example, Level 4 adds forestry, logging and related
services to Agriculture. It is now market in green in Level 4.

A. Agriculture, hunting, forestry and fishing:

1. All agriculture, hunting, forestry, fishing and related services, including the
export of agricultural products permitted
B. Electricity, gas and water supply:
2. All electricity, gas and water supply
C. Manufacturing:
1. Manufacture of retail products permitted to be sold under Level Four, and
all input products, permitted scaling up to full employment, except where
otherwise indicated;
2. Manufacture of paper and paper products, excluding stationery,
permitted scaling up to full employment;
3. Manufacture of packaging, including glass, plastic bottles and containers,
permitted scaling up to full employment;
4. Petroleum smelters, refineries and furnaces, permitted scaling up to full
employment;
5. Manufacture of winter clothing, bedding and heaters (and all inputs
required) permitted, commencing at 25% and scaling up to 50%
employment;
6. Automotive manufacturing, including components, scaling up in phases to
50% employment;
7. Stationery production, scaling up in phases to 50% employment
8. Cement, other construction material, and hardware, scaling up in phases
to 50% employment;
9. All other manufacturing, scaling up to 20% employment
D. Construction and related services (inc. tradespeople):
1. Civil engineering for public works projects (including water, energy,
sanitation);
2. Critical public works construction;
3. Road and bridge projects;
4. Other public works civil engineering projects; and

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 DRAFT FRAMEWORK FOR SECTORS
25 April 2020
5. Critical maintenance and repairs
E. Wholesale and retail trade, covering stores, spaza shops, eCommerce and
informal traders:
1. Any food product, including non-alcoholic beverages and animal food;
2. The sale of hot cooked food, only for home delivery;
3. Toilet Paper, sanitary pads, sanitary tampons, condoms;
4. Hand sanitiser, disinfectants, soap, alcohol for industrial use, household
cleaning products, and personal protective equipment;
5. Products for the care of babies and toddlers;
6. Personal toiletries, including haircare, body and face care products, roll-
ons, deodorants, dental care products;
7. Medical and Hospital Supplies, medicine, equipment and personal
protective equipment;
8. Fuel and lighting, including coal, wood, paraffin and gas;
9. Airtime and electricity
10. Hardware, components and supplies required by any qualified
tradespersons solely for the purpose of emergency repairs at residential
homes;
11. Hardware, components and supplies required by any entity engaged in
the provision of essential services for any project related to the provision of
water, electricity or other essential services;
12. Components for vehicles undergoing emergency repairs where such
vehicle is used by a person engaged in essential services work;
13. Chemicals, packaging and ancillary products used in the production of
any these products;
14. Textiles required to produce face masks, and other personal protective
equipment;
15. Winter clothing, bedding and heaters;
16. Children’s clothing;
17. Stationery and educational books;
18. Tobacco products;
19. Personal ICT equipment including computers, mobile telephones and other
home office equipment;
20. No sale of liquor permitted
F. Information and communication services:
1. All telecommunication services and infrastructure;
2. Information and Communication Technology services for all private and
business customers;
3. Postal services and courier services related to transport of medical
products
G. Media and entertainment services:
1. Online services;
2. Productions for local broadcast; and live streaming in support of COVID-19
subject to directions; and
3. Newspapers and broadcasting
H. Financial and business services:
1. Employees should work from home where possible;
2. Call centres, for local and all international markets, may operate subject to
directions issues by the relevant cabinet members;

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 DRAFT FRAMEWORK FOR SECTORS
25 April 2020
3. Essential financial services may operate subject to directions issues by the
relevant cabinet member;
4. Private security services may operate;
5. Implementation of payroll systems;
6. Rental of motor vehicles, machinery and equipment, and of personal and
household goods to support other Level Four services
7. Other professional services may operate only where work-from-home is not
possible, and only to support other Level Four services
I. Accommodation and food service activities:
1. Accommodation not permitted, except for quarantine and essential
services
2. Restaurants only for food delivery services (9am-8pm) and subject to
curfew (no sit down or pick-up allowed)
J. Transport, storage and communication services:
1. Ocean and air transport permitted only for the shipment of cargo;
2. Public rail, minibus taxi and bus services will resume at levels and on terms
as will be set out in Directions, based on the progressive increase in
commuter numbers during the various phases;
3. E-hailing services subject to restrictions on capacity and times, and for
permitted activities only; and
4. Transport and logistics in respect of specified cargo, and permitted retail
goods to neighbouring countries, which shall include all goods imported
via SA ports of entry, for re-export to neighbouring countries;
5. Essential imported goods will be prioritised through ports of entry and for
transport and handling to final users. Directions will be issued in respect of
other goods
K. Mining and quarrying:
3. Coal production for Eskom scaling up to full employment;
4. Open-cast mining scaling up to full employment; and
5. All other mining starting in batches scaling up towards 50% employment
L. Repair and related emergency services:
1. Tow trucks and vehicle recovery services;
2. Emergency repair work, including plumbers, electricians, locksmiths,
glaziers, roof repair work;
3. Emergency automobile repairs for all persons
M. Supply Chains:
1. Production, manufacturing, supply, logistics, transport, delivery, critical
maintenance and repair in relation to the rendering of permitted services
including components and equipment;
2. All workplaces or premises must have care and maintenance that is
essential to the prevention of the destruction or significant impairment of
working areas, plant, machinery or inventory, or to permit orderly wind
down arrangements, on such conditions as may be issued by means of
directions by the relevant cabinet members
N. Private households employment:
1. Permitted to support all Level 4 personnel and live-in staff
O. Public administration, government services and other arms of the state:

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 DRAFT FRAMEWORK FOR SECTORS
25 April 2020
2. Only essential government and administration services may operate,
including:
a) Disaster management services;
b) Licensing, permitting and deeds offices; birth and death certificates,
replacement identification documents;
c) Any other service designated by the Executive Authority, HODs,
Heads of Courts, and Heads of other Chapter 9 Institutions
d) Essential municipal services;
e) Services related to the essential functioning of courts;
f) Essential SARS services defined by the Commissioner of SARS;
g) Police, peace officers, traffic officers, military medical personnel and
soldiers, correctional services officials and traffic management
services;
h) Services rendered by the Executive, members of Parliament,
Members of the Provincial Legislature, Members of Local Councils,
the Judiciary, traditional leaders and National Office Bearers of
Political Parties represented in Parliament;
i) Commissioners of the South African Human Rights Commission,
Gender Commission, the Commission for the Promotion and
Protection of the Rights of Cultural, Religious and Linguistic
Communities, the Public Protector and Deputy Public Protector and
the Independent Electoral Commission
P. Health, social and personal services:
1. Medical and veterinary services permitted;
2. Cleaning, sanitation, pest control, sewerage, waste and refuse removal
services;
3. Recycling of glass, paper & metal inc informal recyclers permitted at 50%
capacity;
4. All Social work, counselling, care and relief activities permitted
5. Wildlife Management, Antipoaching, Animal Care and Veterinary services;
6. Funeral and cremation services, including mortuaries services and the
transportation of mortal remains;
7. Trade union essential staff for workers covered by Level 4, subject to
Directions
Q. Education services:
1. Permitted on dates and schedule set out separately

R. Personal Movement:
1. Interprovincial travel is not permitted except to return to work with proof of
employment, in exceptional circumstances such as funerals (with
approval) or essential services.
2. Stay at home, other than essential travel for work and to purchase essential
goods.
3. No recreational travel or to meet friends or family.
4. People can exercise under strict public health conditions, subject to
directions, which will exclude organised activities, recreational facilities,
and gyms
5. Mandatory use of cloth masks (including home-made ones to cover nose
and mask) and ensure hand hygiene when in public and at workplace.
6. Emergencies for medical reasons.

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 DRAFT FRAMEWORK FOR SECTORS
25 April 2020
7. Those who have an exemption to travel for funerals
8. South Africans returning home and foreign nationals leaving South Africa
9. Elderly and persons with co-morbidities are encouraged to self-isolate and
only leave home for exceptional reasons.
10. Social distancing (2m away from other persons) to be applied in public
when, shopping, visiting health facilities (pharmacies, clinics etc),
11. Social distancing when using public and private transport, as per transport
guidelines
12. All public gatherings are prohibited.
13. Stores to ensure that there is temperature screening of patrons, hand
sanitisers available and measures to facilitate social distancing. Where the
number of customers cannot be accommodated at once then measures
such a ticket system and defined limit of time in the store per customer
should be implemented instead of the physical queuing of customers.
14. Curfews will be implemented between 8pm and 5am

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 DRAFT FRAMEWORK FOR SECTORS
25 April 2020

Level Three: Permitted Retail and Service Operations; and Personal

Movement

All COVID-19 health and safety protocols must be followed at all times, including
observance of guidelines for social distancing, sanitation and hygiene, and use of
appropriate personal protective equipment, like cloth face masks, as determined by
the National Department of Health

People may travel to perform and acquire services only where such services cannot
be provided from the safety of one’s home

A reference to a permitted level of employment must take into account the

necessary social distancing guidelines as per the National Department of Health

In the document, when moving between levels, the green text means additions or
changes from the prior level. For example, Level 4 adds forestry, logging and related
services to Agriculture. It is now market in green in Level 4.

A. Agriculture, hunting, forestry and fishing:

1. All agriculture, hunting, forestry, fishing and related services permitted
B. Electricity, gas and water supply:
1. All electricity, gas and water supply
C. Manufacturing:
1. Manufacture of all retail products permitted to be sold under Level Three,
and all input products, permitted scaling up to full employment, except
where otherwise indicated;
2. Manufacture of paper and paper products, excluding stationery,
permitted scaling up to full employment;
3. Manufacture of packaging, including glass, plastic bottles and containers,
permitted scaling up to full employment;
4. Petroleum smelters, refineries and furnaces, permitted scaling up to full
employment;
5. Manufacture of winter clothing, bedding and heaters, and all inputs
required, permitted scaling up to full employment;
6. Automotive manufacturing, including components, scaling up in phases to
100% employment;
7. Stationery production, scaling up to 100% employment;
8. Cement and other construction material, scaling up to 100% employment;
9. Steel and other metal manufacturing, scaling up in phases to 100%
employment;
10. Clothing, textiles and footwear, scaling up in phases to 100% employment;
11. Other chemicals manufacturing, scaling up in phases to 100%
employment;
12. All other manufacturing, scaling up in phases to 50% employment;
D. Construction and related services (inc. tradespeople)
1. Civil engineering for public works projects (including water, energy,
sanitation);

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 DRAFT FRAMEWORK FOR SECTORS
25 April 2020
2. Critical public works construction; and
3. Road and bridge projects;
4. Other public works civil engineering projects;
5. Commercial building projects; and
6. Critical maintenance and repairs
E. Wholesale and retail trade, covering stores, spaza shops, eCommerce and
informal traders:
1. Any food product, including non-alcoholic beverages and animal food;
2. Toilet Paper, sanitary pads, sanitary tampons, condoms;
3. Hand sanitiser, disinfectants, soap, alcohol for industrial use, household
cleaning products, and personal protective equipment;
4. Products for the care of babies and toddlers;
5. Personal toiletries, including haircare, body and face care products, roll-
ons, deodorants, dental care products;
6. Medical and Hospital Supplies, medicine, equipment and personal
protective equipment;
7. Fuel, including coal, wood, paraffin and gas;
8. Airtime and electricity
9. Hardware, components and supplies for sale to the general public;
10. Stationery and all books;
11. Components for vehicles undergoing emergency repairs where such
vehicle is used by a person engaged in essential services work;
12. Chemicals, packaging and ancillary products used in the production of
any these products;
13. All household appliances;
14. All clothing, home textiles and footwear;
15. Tobacco products;
16. Personal ICT equipment including computers, mobile telephones and other
home office equipment;
17. Motor vehicles sales, subject to Directions
18. Off-premises consumption of alcohol, subject to limited hours (Mon-Wed 8 -
12pm) and subject to an approved industry plan on social distance and
quantitative restrictions. No consumption on premises.
F. Information and communication services:
1. All telecommunication services and infrastructure;
2. Information and Communication Technology services for all private and
business customers;
3. Postal services and courier services (i.e. eCommerce) related to transport
of retail goods, subject to directions
G. Media and entertainment services:
1. Online services;
2. Productions for local broadcast; and live streaming in support of COVID-19
subject to directions; and
3. Newspapers and broadcasting
H. Financial and business services:
1. Employees should work from home where possible;
2. Call centres, for local and all international markets, may operate subject to
directions issues by the relevant cabinet members;
3. Essential financial services may operate subject to directions issues by the
relevant cabinet member;

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 DRAFT FRAMEWORK FOR SECTORS
25 April 2020
4. Commercial real estate permitted;
5. Private security services may operate;
6. Implementation of payroll systems;
7. Rental of motor vehicles, machinery and equipment, and of personal and
household goods to support other Level Three services
8. Other professional services may operate only where work-from-home is not
possible, and only to support other Level Three services
I. Accommodation and food service activities:
1. Accommodation not permitted, except for quarantine, essential services
2. Restaurants only for food delivery services (9am-8pm) and subject to
curfew (no sit down or pick-up allowed)
J. Transport, storage and communication services:
1. Limited domestic air travel, with a restriction on the number of flights per
day and authorisation based on the reason for travel and subject to the
ports of entry arrangements
2. Ocean transport permitted only for the shipment of cargo;
3. Public rail, minibus taxi and bus services will resume at levels and on terms
as will be set out in Directions, based on the progressive increase in
commuter numbers during the various phases;
4. E-hailing services subject to restrictions on capacity and times, and for
permitted activities only;
5. Transport and logistics in respect of specified cargo, and permitted retail
goods to neighbouring countries, which shall include all goods imported
via SA ports of entry, for re-export to neighbouring countries;
6. Essential imported goods will be prioritised through ports of entry and for
transport and handling to final users. Directions will be issued in respect of
other goods
K. Mining and quarrying:
1. All mining scaling up towards 100% employment
L. Repair and related emergency services:
1. Tow trucks and vehicle recovery services
2. Emergency repair work, including plumbers, electricians, locksmiths,
glaziers, roof repair work
3. Emergency automobile repairs for all persons
M. Supply chains:
1. Production, manufacturing, supply, logistics, transport, delivery, critical
maintenance and repair in relation to the rendering of permitted services
including components and equipment;
2. All workplaces or premises must have care and maintenance that is
essential to the prevention of the destruction or significant impairment of
working areas, plant, machinery or inventory, or to permit orderly wind
down arrangements, on such conditions as may be issued by means of
directions by the relevant cabinet members
N. Private households employment:
1. Permitted to support all Level 3 personnel and live-in staff; and
2. Gardening and swimming pool services
O. Public administration, government services and other arms of the state:

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 DRAFT FRAMEWORK FOR SECTORS
25 April 2020
1. Only essential government and administration services may operate,
including:
a) Disaster management services;
b) Licensing, permitting and deeds offices, marriage certificates, birth
and death certificates, and replacement identification documents;
c) Any other service designated by the Executive Authority, HODs,
Heads of Courts, and Heads of other Chapter 9 Institutions
d) Essential municipal services;
e) Services related to the essential functioning of courts;
f) Essential SARS services defined by the Commissioner of SARS;
g) Police, peace officers, traffic officers, military medical personnel and
soldiers, correctional services officials and traffic management
services;
h) Services rendered by the Executive, members of Parliament,
Members of the Provincial Legislature, Members of Local Councils,
the Judiciary, traditional leaders and National Office Bearers of
Political Parties represented in Parliament;
i) Commissioners of the South African Human Rights Commission,
Gender Commission, the Commission for the Promotion and
Protection of the Rights of Cultural, Religious and Linguistic
Communities, the Public Protector and Deputy Public Protector and
the Independent Electoral Commission
P. Health, social and personal services:
1. Medical and veterinary services permitted;
2. Cleaning, sanitation, pest control, sewerage, waste and refuse removal
services;
3. Recycling of glass, paper & metal inc informal recyclers permitted at full
capacity;
4. Laundry and dry-cleaning services permitted;
5. All Social work, counselling, care and relief activities permitted
6. Wildlife Management, Antipoaching, Animal Care and Veterinary services;
7. Funeral and cremation services, including mortuaries services and the
transportation of mortal remains;
8. Trade union essential staff for workers covered by Level 3, subject to
Directions
Q. Education services:
1. Permitted on dates and schedule set out separately

R. Personal Movement:
1. Interprovincial travel is not permitted except to return to work with proof of
employment, in exceptional circumstances such as funerals (with
approval) or essential services.
2. Stay at home, other than essential travel for work and to purchase essential
goods.
3. No recreational travel or to meet friends or family.
4. Mandatory use of cloth masks (including home-made ones to cover nose
and mask) and ensure hand hygiene when in public and at workplace.
5. Emergencies for medical reasons.
6. Those who have an exemption to travel for funerals
7. South Africans returning home and foreign nationals leaving South Africa

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 DRAFT FRAMEWORK FOR SECTORS
25 April 2020
8. Elderly and persons with co-morbidities are encouraged to self-isolate and
only leave home for exceptional reasons.
9. Social distancing (2m away from other persons) to be applied in public
when, shopping, visiting health facilities (pharmacies, clinics etc),
10. Walking, jogging and cycling permitted
11. Social distancing when using public and private transport, as per transport
guidelines
12. All public gatherings are prohibited.
13. Stores to ensure that there is temperature screening of patrons, hand
sanitisers available and measures to facilitate social distancing. Where the
number of customers cannot be accommodated at once then measures
such a ticket system and defined limit of time in the store per customer
should be implemented instead of the physical queuing of customers.
14. Curfews will be implemented between 8pm and 5am

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 DRAFT FRAMEWORK FOR SECTORS
25 April 2020
Level Two: Permitted Retail and Service Operations; and Personal
Movement

All COVID-19 health and safety protocols must be followed at all times, including
observance of guidelines for social distancing, sanitation and hygiene, and use of
appropriate personal protective equipment, like cloth face masks, as determined by
the National Department of Health

People may travel to perform and acquire services only where such services cannot
be provided from the safety of one’s home

A reference to a permitted level of employment must take into account the

necessary social distancing guidelines as per the National Department of Health

In the document, when moving between levels, the green text means additions or
changes from the prior level. For example, Level 4 adds forestry, logging and related
services to Agriculture. It is now market in green in Level 4.

A. Agriculture, hunting, forestry and fishing:

1. All agriculture, hunting, forestry, fishing and related services permitted
B. Electricity, gas and water supply:
1. All electricity, gas and water supply
C. Manufacturing:
1. All manufacturing scaling up towards 100% employment
D. Construction and related services (inc. tradespeople):
1. Civil engineering for public works projects (including water, energy,
sanitation);
2. Critical public works construction;
3. Road and bridge projects;
4. Other public works civil engineering projects; and
5. Commercial building projects;
6. Private residential projects; and
7. Critical maintenance and repairs
E. Wholesale and retail trade, covering stores, spaza shops, eCommerce and
informal traders:
1. All retail permitted, subject to directions
F. Information and communication services:
1. All telecommunication services and infrastructure;
2. Information and Communication Technology services for all private and
business customers;
3. Postal services and courier services (i.e. eCommerce) related to transport
of retail goods, subject to directions
G. Media and entertainment services:
1. Online services;
2. Productions for local broadcast; and live streaming in support of COVID-19
subject to directions; and
3. Newspapers and broadcasting

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H. Financial and business services:

1. Employees should work from home where possible;
2. Call centres, for local and all international markets, may operate subject to
directions issues by the relevant cabinet members;
3. Essential financial services may operate subject to directions issues by the
relevant cabinet member;
4. All real estate activities permitted;
5. Private security services may operate;
6. Implementation of payroll systems
7. Rental of motor vehicles, machinery and equipment, and of personal and
household goods to support other Level Two services
8. Other professional services may operate only where work-from-home is not
possible, and only to support other Level Two services
I. Accommodation and food service activities:
1. Accommodation permitted for quarantine, essential services
2. Permitted for business travel, except conferences
3. Restaurants permitted, only for take-away and delivery
J. Transport, storage and communication services:
1. Limited domestic air travel, with a restriction on the number of flights per
day and authorisation based on the reason for travel and for business
travel and subject to the ports of entry arrangements
2. Ocean transport permitted only for the shipment of cargo;
3. Public rail, minibus taxi and bus services will resume at levels and on terms
as will be set out in Directions, based on the progressive increase in
commuter numbers during the various phases;
4. E-hailing services subject to restrictions on capacity and times, and for
permitted activities only;
5. Transport and logistics in respect of specified cargo, and permitted retail
goods to neighbouring countries, which shall include all goods imported
via SA ports of entry, for re-export to neighbouring countries;
6. Essential imported goods will be prioritised through ports of entry and for
transport and handling to final users. Directions will be issued in respect of
other goods
K. Mining and quarrying:
1. All mining scaling up towards 100% employment
L. Repair and related emergency services:
1. Tow trucks and vehicle recovery services
2. All repair work, including plumbers, electricians, locksmiths, glaziers, roof
repair work
3. All automobile repairs
M. Supply Chains:
1. Production, manufacturing, supply, logistics, transport, delivery, critical
maintenance and repair in relation to the rendering of permitted services
including components and equipment;
2. All workplaces or premises must have care and maintenance that is
essential to the prevention of the destruction or significant impairment of
working areas, plant, machinery or inventory, or to permit orderly wind
down arrangements, on such conditions as may be issued by means of
directions by the relevant cabinet members

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N. Private households employment:

1. All private household employment permitted
O. Public administration, government services and other arms of the state:
1. Only essential government and administration services may operate,
including:
a) Disaster management services;
b) Licensing, permitting and deeds offices, marriage certificates, birth
and death certificates, and new and replacement identification
documents;
c) Any other service designated by the Executive Authority, HODs,
Heads of Courts, and Heads of other Chapter 9 Institutions
d) Essential municipal services;
e) Services related to the essential functioning of courts;
f) Essential SARS services defined by the Commissioner of SARS;
g) Police, peace officers, traffic officers, military medical personnel and
soldiers, correctional services officials and traffic management
services;
h) Services rendered by the Executive, members of Parliament,
Members of the Provincial Legislature, Members of Local Councils,
the Judiciary, traditional leaders and National Office Bearers of
Political Parties represented in Parliament;
i) Commissioners of the South African Human Rights Commission,
Gender Commission, the Commission for the Promotion and
Protection of the Rights of Cultural, Religious and Linguistic
Communities, the Public Protector and Deputy Public Protector and
the Independent Electoral Commission
P. Health, social and personal services:
1. Medical and veterinary services permitted;
2. Cleaning, sanitation, pest control, sewerage, waste and refuse removal
services;
3. Recycling of glass, paper & metal inc informal recyclers permitted at full
capacity;
4. Laundry and dry-cleaning services permitted;
5. All Social work, counselling, care and relief activities permitted
6. Wildlife Management, Antipoaching, Animal Care and Veterinary services;
7. Funeral and cremation services, including mortuaries services and the
transportation of mortal remains;
8. Trade union essential staff for workers covered by Level Two, subject to
Directions
Q. Education services:
1. Permitted on dates and schedule set out separately

R. Personal Movement:
1. Interprovincial travel is permitted
2. Stay at home, other than essential travel for work and to purchase goods.
3. Mandatory use of cloth masks (including home-made ones to cover nose
and mask) and ensure hand hygiene when in public and at workplace.
4. Emergencies for medical reasons.
5. Those who have an exemption to travel for funerals

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6. South Africans returning home and foreign nationals leaving South Africa
7. Elderly and persons with co-morbidities are encouraged to self-isolate and
only leave home for exceptional reasons.
8. Social distancing (2m away from other persons) to be applied in public
when, shopping, visiting health facilities (pharmacies, clinics etc),
9. Walking, jogging and cycling permitted
10. Social distancing when using public and private transport, as per transport
guidelines
11. All public gatherings are prohibited.
12. Stores to ensure that there is temperature screening of patrons, hand
sanitisers available and measures to facilitate social distancing. Where the
number of customers cannot be accommodated at once then measures
such a ticket system and time limits per customer should be implemented
instead of the physical queuing of customers.
13. Curfews will be implemented between 8pm and 5am

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Level One: Permitted Retail and Service Operations; and Personal

Movement

All COVID-19 health and safety protocols must be followed at all times, including
observance of guidelines for social distancing, sanitation and hygiene, and use of
appropriate personal protective equipment, like cloth face masks, as determined by
the National Department of Health

People may travel to perform and acquire services only where such services cannot
be provided from the safety of one’s home

A reference to a permitted level of employment must take into account the

necessary social distancing guidelines as per the National Department of Health.

In the document, when moving between levels, the green text means additions or
changes from the prior level. For example, Level 4 adds forestry, logging and related
services to Agriculture. It is now market in green in Level 4.

A. Agriculture, hunting, forestry and fishing:

1. All agriculture, hunting, forestry, fishing and related services permitted
B. Electricity, gas and water supply:
1. All electricity, gas and water supply
C. Manufacturing:
1. All manufacturing at 100% employment
D. Construction and related services (inc. tradespeople)
1. All construction projects permitted
E. Wholesale and retail trade, covering stores, spaza shops, eCommerce and
informal traders
1. All retail permitted, subject to directions
F. Information and communication services:
1. All telecommunication services and infrastructure;
2. Information and Communication Technology services for all private and
business customers;
3. All postal services and courier services (i.e. eCommerce) permitted
G. Media and entertainment services:
1. Online services;
2. Productions for local broadcast; and live streaming in support of COVID-19
subject to directions; and
3. Newspapers and broadcasting
H. Financial and business services:
1. Employees should work from home where possible;
2. All financial and business services permitted
I. Accommodation and food service activities:
1. Accommodation permitted
2. Restaurants, including sit-down, take-away and delivery, permitted

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J. Transport, storage and communication services:

1. All air travel permitted;
2. All ocean transport permitted;
3. Public rail, minibus taxi and bus services will resume at levels and on terms
as will be set out in Directions, based on the progressive increase in
commuter numbers during the various phases;
4. E-hailing services subject to restrictions on capacity and times, and for
permitted activities only;
5. Transport and logistics in respect of specified cargo, and permitted retail
goods to neighbouring countries, which shall include all goods imported
via SA ports of entry, for re-export to neighbouring countries;
6. Essential imported goods will be prioritised through ports of entry and for
transport and handling to final users. Directions will be issued in respect of
other goods
K. Mining and quarrying:
1. All mining at 100% employment
L. Repair and related emergency services:
1. All repair and related emergency services permitted
M. Supply chains:
1. Production, manufacturing, supply, logistics, transport, delivery, critical
maintenance and repair in relation to the rendering of permitted services
including components and equipment;
2. All workplaces or premises must have care and maintenance that is
essential to the prevention of the destruction or significant impairment of
working areas, plant, machinery or inventory, or to permit orderly wind
down arrangements, on such conditions as may be issued by means of
directions by the relevant cabinet members
N. Private households employment:
1. All private household employment permitted
O. Public administration, government services and other arms of the state:
1. All public administration and government services permitted
P. Health, social and personal services:
1. Medical and veterinary services permitted;
2. Cleaning, sanitation, pest control, sewerage, waste and refuse removal
services;
3. Recycling of glass, paper & metal inc. informal recyclers permitted at full
capacity;
4. Laundry and dry-cleaning services permitted;
5. Other personal services like hair salons, spas and beauticians permitted,
subject to directions;
6. All Social work, counselling, care and relief activities permitted;
7. Wildlife Management, Antipoaching, Animal Care and Veterinary services;
8. Funeral and cremation services, including mortuaries services and the
transportation of mortal remains;
9. Trade union essential staff for workers covered by Level One, subject to
Directions
10. Other recreational, cultural and sporting activities and facilities, re-opening
subject to directions

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Q. Education services:
1. Permitted on dates and schedule set out separately

R. Personal movement:
1. No limitation on personal movement but persons are encouraged to limit
movement to essential travel
2. Mandatory use of cloth masks (including home-made ones to cover nose
and mask) and ensure hand hygiene when in public and at workplace.
3. Elderly and persons with co-morbidities are encouraged to take additional
precautions when leaving home.
4. Social distancing (2m away from other persons) to be applied in public
when shopping, visiting health facilities (pharmacies, clinics etc),
5. Walking, jogging and cycling permitted
6. Social distancing when using public and private transport, as per transport
guidelines
7. All public gatherings are prohibited

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