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Formal Letter Exercise 2

This document contains a student's responses to various activities related to formal letter writing. The activities include identifying which topics would be appropriate or not appropriate to include in a letter, evaluating sample letters, composing thank you and response letters, suggesting ways to improve vocabulary, expressing different tones in letters, and drafting a complaint letter. The student provides their name, student ID, and class at the top of the document.

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NaufalArRafi
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131 views5 pages

Formal Letter Exercise 2

This document contains a student's responses to various activities related to formal letter writing. The activities include identifying which topics would be appropriate or not appropriate to include in a letter, evaluating sample letters, composing thank you and response letters, suggesting ways to improve vocabulary, expressing different tones in letters, and drafting a complaint letter. The student provides their name, student ID, and class at the top of the document.

Uploaded by

NaufalArRafi
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Muhammad Naufal Ar-Rafi

185311016
2A

Formal Letter Writing Exercise 2

Activity 9

Dates. (yes)

Medical knowledge necessary. (maybe)

Age of members in a group. (yes)

Your experience of long distance hiking and of rafting. (no)

The fact that you are smoker. (maybe)

Number of people in a group. (yes)

Cost. (yes)

What equipment and clothing to take. (maybe)

Personal information. (no)

The fact that you once went on a wildlife tour in Africa. (no)

Sleeping and eating arrangements. (yes)

That you are a language student in Pavia. (no)

Your weight. (maybe)

Activity 10

1. The best letter is text B


2. The reason are:
1. Doesn’t beat around the bush (to the point)
2. Stating the intention clearly
3. More formal.
Activity 11

1. Thank you for your letter of 16 June enquiring about our range of office
seats.
2. We would like to thank you for you letter of 11 April inquiring about a
detailed quotation of prices f.o.b. Southampton.
3. Thank you for your letter of 22 March enquiring about the possibility of a
bulk purchase of stationery.
4. We would like to thank you for you letter of 1 Desember requesting about
our latest price list.
5. Thank you for your letter of 8 September requesting about a brochure
about duplicating machine.
6. We would like to thank you for you letter of 24 January enquiring about
our latest electric typewriters.
7. We would like to thank you for you letter of 17 May enquiring about a
Pro-Forma Invoice of your order.
8. Thank you for your letter of 26 July enquiring about the possibility of a
visit from our agent in Athens.
9. We would like to thank you for you letter of 27 February requesting about
a visit from our agent in Nairobi
10. Thank you for your letter of 15 August enquiring about the discount we
offer from orders over GBP 10.000

Activity 12

1. We enclose a quotation of prices f.o.b., together with a Pro-Forma Invoice.


2. We have pleasure in enclosing an application form, together with a
stamped, addressed envelope.
3. We are pleased to enclose a written invitation to the conference, together
with a a claim for travelling expenses.
4. Enclosed you’ll find an International Money Order, together with a a
statement of the bank’s service charge.
5. We enclose a copy of our latest price-list, together with a a sample of the
typewriting paper you are interested in.
6. We have pleasure in enclosing our latest catalogue, together with a a
statement of freight and insurance charges form Liverpool to Bilbao.
7. Enclosed you’ll find our cheque for GBP 10, together with a our account
number and the address of our bank.
8. We are pleased to enclose a statement of your account with us, together
with a our advice on how to pay it.
9. a copy of the invoice, together with a a transfer form to our bank account.
10. We enclose a postal order for GBP 20, together with a a request for further
supplies.

Activity 13

1. We look forward to receiving further order from you.


2. We look forward to meet your agent in Brussels in the future.
3. We look forward to receiving instructions from you.
4. We look forward to do business with you.
5. We look forward to hearing from your agent in Lucerne.
6. We look forward to having a conversation with you in Stockholm.
7. We look forward to seeing your representative in Manchester.
8. We look forward to hearing from you soon.
9. We look forward to receiving your payment.
10. We look forward to meeting your Sales Manager on the 17th May.

Activity 14

selling = retailing

shops = potteries

set up = established

up-to-date = current

extremely = highly

through = deliver

reply = enquiry

be sorry = regret

range = within

conditions = require
Acrivity 15

1. Dissatisfaction
 I am particularly unhappy about...
 I’m sorry to have to say...
 Unfortunately,...
 ...which was very disappointing.
 ...is not what I expected.
2. Satisfaction
 I was delighted to see/hear...
 Happily,...
 ...was most impressive.
3. Annoyance
 I’m very keen to...
 Even though you mentioned...
 Despite my request for...
4. Desires
 ...I should receive some compensation.
 What would suit me best is...

Activity 16

1. The way she remembered all our names is not what I expected.
2. What would suit me best is starting university.
3. Unfortunately, my accommodation was not at all as mentioned in your
brochure.
4. I am particularly unhappy about we arrived in time to catch the last
train.
5. The course was most impressive.
6. I was very delighted to see that my timetable was absolutely fantastic.
7. Despite my request for accommodation with a host family, I had to sleep
on campus.
8. Happily, a self-access computer room open 24-hours a day.
9. For these reasons I do not feel I recieved value from money and believe
which is very disappointing.

Activity 17

Dear Sir or Madam,

I am writing to complain about your STF Study Tours program which is not
relevant to the brochure I have got.

First of all, I am disappointed that we have to stay in cheap guest house even
though the brochure mentioned that students will be accommodated with carefully
selected families. Secondly, I believe that the brochure said about full day study
program but in reality, the class only last for four hours, which is from 10 to 12
P.M. Thirdly, most of students were from my country which is not as I expected
in multilingual classes. Then, I thought that we would have weekend excursions.
Unfortunately, three excursions were canceled. And the worst of all the sport
programme was not as I imagined because it only had football and tennis matches.

I look forward to your reply,

Yours faithfully,

Muhammad Naufal Ar-Rafi

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