2 Performing the Drive Firmware Update..........................................................................................................5
Error-Handling Routine Enhancements...........................................................................................................................5 Unsupported Controller Types..........................................................................................................................................5 Backing Up Data.................................................................................................................................................................5 Uploading the Drive Firmware Update Kit to the Array.................................................................................................5 Updating the Drive Firmware............................................................................................................................................5 Troubleshooting.................................................................................................................................................................. 7 Update Failed................................................................................................................................................................ 7 Array Firmware Too Old............................................................................................................................................... 7 Problems That Prohibit Drive Firmware Updates..................................................................................................... 7 Uploading the Kit to the Array Using FTP.......................................................................................................................7 A Drive Models................................................................................................................................................. 9
Contents 3 1 Updating Disk Drive Firmware This document describes how to update disk drive firmware on Dell EqualLogic PS Series storage arrays.
Contacting Dell Dell support service is available to answer your questions about PS Series storage arrays. If you are a customer in the United States or Canada in need of technical support, call 1-800-945-3355. If you are outside of the United States or Canada, you can obtain a listing of international Dell EqualLogic support telephone numbers by visiting https://www.dell.com/ support/contents/us/en/04/article/product-support/self-support-knowledgebase/dell-subsidiaries/equallogic.
If you have an Express Service Code, have it ready. The code helps the Dell automated support telephone system direct your call more efficiently.
4 Updating Disk Drive Firmware
2 Performing the Drive Firmware Update Each group member that contains drives to update must be running the correct PS Series firmware version. The minimum required PS Series firmware version is 8.1.1. The drive update kit, kit_V13.0_DriveFw_731036618.tgz, updates the drive firmware to the new drive firmware version displayed in Drive Models.
Topics:
• Error-Handling Routine Enhancements
• Unsupported Controller Types • Backing Up Data • Uploading the Drive Firmware Update Kit to the Array • Updating the Drive Firmware • Troubleshooting • Uploading the Kit to the Array Using FTP
Error-Handling Routine Enhancements
Dell has made recent improvements to Hard Disk Drive (HDD) error-handling routines in the PS Series firmware. Dell has also worked closely with HDD manufacturers to improve error-handling routines of the physical HDD. Combined with recent improvements to PS Series firmware, this HDD firmware update reduces drive errors. This software utility, now a single kit, handles putting the correct firmware on the correct drives. It replaces previous individual hard drive firmware update kits, and incorporates additional new drive firmware.
Unsupported Controller Types
The drive firmware update script that is located on the support site will not work with Types 1 through Type 6 or Type 8 control modules. Members with these control module types that have drives running older firmware will need to be handled with help from a customer support technician. Models PS50E, PS2400E, PS3000, PS4000, PS5000, and PS5500E are affected by this limitation.
Backing Up Data Regular backups are a vital part of maintaining a storage environment. In addition, because upgrading infrastructure is a critical service procedure, it should be carefully planned and implemented at off-peak hours (if possible) and after a backup has occurred.
Uploading the Drive Firmware Update Kit to the Array
Use FTP to upload the drive firmware kit to the array in binary mode. For detailed information, see Uploading the Kit to the Array Using FTP.
Updating the Drive Firmware
1 Update the drive firmware by entering the following command at the CLI prompt: Cli> update 2 Repeat the procedure on every group member containing the drive type that requires the update.
Performing the Drive Firmware Update 5
The following example is of running the kit V13.0_DriveFw drive firmware update script. seal1grp> update 12:01:40 Updating from kit file "kit_V13.0_DriveFw_731036618.tgz" This command will install the update kit file that was copied to the array. If you choose to proceed, you will be shown the current firmware version and the version to which you will update. You will then be given the choice to proceed again. Do you want to proceed (y/n) [y]: y 12:01:40 Verifying kit integrity. Starting Disk Firmware Update... V13.0 ...Initializing support libraries... Identifying drives that qualify for firmware upgrades... Please wait. 44 drive(s) in this array qualify for a firmware upgrade.
----------------------------------------------- The process will now update the 44 drives that qualify for a firmware upgrade. If you proceed, please do not power off or restart the array, or remove any drives until the update process completes. ----------------------------------------------- Do you want to continue at this time (Y/N)? y Checking health status of Array UPGRADING DriveID 0 firmware from KD08 to KD0A using ./fwbin/KD0A.lod Drive firmware successfully updated : on drive 0
Checking health status of Array
UPGRADING DriveID 1 firmware from KD08 to KD0A using ./fwbin/KD0A.lod Drive firmware successfully updated : on drive 1
Checking health status of Array
UPGRADING DriveID 2 firmware from KD08 to KD0A using ./fwbin/KD0A.lod Drive firmware successfully updated : on drive 2
Checking health status of Array
UPGRADING DriveID 47 firmware from PD04 to PD0A using ./fwbin/PD0Ax007.lod Drive firmware successfully updated : on drive 47C T4
Logging post run disk information
=================================================== Entering cleanup phase... Please Wait... The update was successful Would you like to email the results to Dell (Y/N)? y Done cleanup ... quitting with an exit status of 0 seal1grp >
If the script detects that either all drives are running the correct firmware version, or that the update is not applicable to any drives on the array, the following dialog is displayed:
seal1grp> update 15:03:56 Updating from kit file "kit_V13.0_DriveFw_731036618.tgz" This command will update the firmware on the array's flash card memory using the update kit file that was copied to the array. If you choose to proceed, you will be shown the current firmware version and the version to which you will update. You will then be given the choice to proceed again.
Do you want to proceed (y/n) [y]:
15:03:56 Verifying kit integrity. Starting Disk Firmware Update... V13.0 ...Initializing support libraries...
Identifying drives that qualify for firmware upgrades... Please wait.
0 drive(s) in this array qualify for a firmware upgrade. Logging post run disk information =================================================== Entering cleanup phase... Please Wait... The update was successful. No drives in this array qualify for a firmware upgrade. Done cleanup ... quitting with an exit status of 0 seal1grp >
6 Performing the Drive Firmware Update
Troubleshooting This section describes possible alternate outcomes of the drive firmware update.
Update Failed If the script cannot update the firmware on one or more drives, the following message is displayed: UPGRADING firmware on diskID 3 from EC03 to EC04 using ./fwbin/EC04.fwh ERROR: Drive firmware update failed: on drive 3 Disk 3: microcode download FAILED. Returned status: 0x23
Array Firmware Too Old
If the firmware running on the member is not at the minimum required version, the following message is displayed:
# seal1grp > update
15:03:56 Updating from kit file "kit_V13.0_DriveFw_731036618.tgz"
Starting Disk Firmware Update... V13.0 ...Initializing support libraries...
ERROR: The minimum supported version for this procedure is 8.1.1. You are running V6.0.5. Entering cleanup phase... Please Wait... Please contact technical support.
Problems That Prohibit Drive Firmware Updates
If the script detects any problem (for example, the array could have a degraded RAID set, a RAID rebuild, or a failed drive that prevents the drive firmware from proceeding), a message similar to the following will be displayed:
# seal1grp > update
15:03:56 Updating from kit file "kit_V13.0_DriveFw_731036618.tgz"
Starting Disk Firmware Update... V13.0 ...Initializing support libraries...
Checking the raidset status on all LUNs
WARNING: RAID is Degraded Exiting with a status of 1 Entering cleanup phase... Please Wait... Please contact technical support.
Done cleanup ... quitting with an exit status of 1
If this problem occurs, fix the error indicated by the RAID status field and retry the drive firmware update procedure.
Uploading the Kit to the Array Using FTP
The computer must have network access to each group member whose drives you are updating. You can use the Ping command to test network connectivity between computers and group members.
Performing the Drive Firmware Update 7
Follow these steps to put the drive firmware update kit on the array:
1 Use FTP to copy the kit from the host to the array being updated. a To start an FTP session, type: ftp b To connect to an array, type: open <IP address of the array> (for example: open 192.168.10.20) c When prompted for an account and password, specify the grpadmin account and password. d To enable a binary mode transfer, type: binary e To transfer a file, type: put <file name that you want to transfer> (for example: put kit_V12.0_DriveFw_2143347099.tgz) f To close the session, type: close The following example uses FTP to copy a firmware update kit named kit_V12.0_DriveFw_2143347099.tgz from a host to an array with the IP address 192.168.1.53.
NOTE: Because some versions of FTP convert file names to uppercase, specify the file name twice with the put command. $ ftp ftp> open 192.168.1.53 Connected to psa1.site.com. 220 192.168.1.53 FTP server ready. Name: grpadmin 331 Password required for grpadmin. Password: xxxxxxx 230 User grpadmin logged in. Remote system type is UNIX. Using binary mode to transfer files. ftp> binary 200 Type set to I ftp> put kit_V12.0_DriveFw_2143347099.tgz kit_V12.0_DriveFw_2143347099.tgz (Note that the file name is entered twice in the put command.) local: kit_V12.0_DriveFw_2143347099.tgz remote: kit_V12.0_DriveFw_2143347099.tgz 229 Entering Extended Passive Mode (|||65534|) 150 Opening BINARY mode data connection for kit_V12.0_DriveFw_2143347099.tgz 100%|***********************| 13191 KB 81.26 KB/s 00:00 ETA 226 Transfer complete. 441803 bytes sent in 02:42 (81.06 KB/s) ftp> close 221- Data traffic for this session was 441803 bytes in 1 file. Total traffic for this session was 441803 bytes in 1 transfer. 221 Thank you for using the FTP service on 192.168.1.53. ftp> bye 2 Connect to the array. You can use a serial connection that is right for your control module model or use telnet or SSH to connect to an array. Connect through an IP address assigned to a network interface on the array (for example, Ethernet port 0).
NOTE: Do not connect to the group IP address.
If you are using a serial connection, the following characteristics are required for CLI access:
• 9600 baud • 1 stop bit • No parity • 8 data bits • No flow control
When the module is connected to the array, press the Enter key and log in to an administration account that has read-write permission (for example, the grpadmin account).
8 Performing the Drive Firmware Update
A Drive Models To update from the existing drive firmware version to the new drive firmware version, run the update script. The update script applies to the following drive models:
NOTE: The existing drive firmware version must match the version that is displayed in table.
Table 1. Drive Models and Firmware Versions
Drive Model Drive Type Existing Drive Firmware New Drive Firmware Version Version HUC101812CSS204 1.2 TB SAS FE13 FE31
HUC101860CSS204 600 GB SAS FE13 FE31
HUC101890CSS204 900 GB SAS FE13 FE31
HUS156030VLS600 300 GB SAS A516, A517, A710, A760 A820
HUS156045VLS600 450 GB SAS A516, A517, A710, A760 A820
HUS156060VLS600 600 GB SAS A516, A517, A710, A760 A820
HUS726020ALS214 2 TB SATA KE18 KE25
HUS726040ALS214 4 TB SATA KE18 KE25
LB200M 200 GB SAS, SSD E111, E112 E118
LB206M 200 GB SAS, SSD E338 E339
LB400M 400 GB SAS, SSD E111, E112 E118
LB406M 400 GB SAS, SSD E118 E339
LB806M 800 GB SAS, SSD E118 E339
MK1001TRKB 1 TB SAS EC03, EC02 EC04
MK1401GRRB 147 GB SAS PB03 PB07
MK2001TRKB 2 TB SAS EC03, EC02 EC04
MK3001GRRB 300 GB SAS PB03 PB07
PX04SMB040 400 GB SAS, SSD AQ02 AQ04
PX04SMB080 800 GB SAS, SSD AQ02 AQ04
PX04SMB160 1.6 TB SAS, SSD AQ02 AQ04
PX04SRB384 3.84 TB SAS, SSD AQ02 AQ04
PX05SMB040Y 400 GB SAS AV02 AV06
PX05SMB080Y 800 GB SAS AV02 AV06
PX05SMB160Y 1.6 TB SAS AV02 AV06
Drive Models 9 Drive Model Drive Type Existing Drive Firmware New Drive Firmware Version Version PX05SRB384Y 3.84 TB SAS AV02 AV06
ST1000NM0001 1 TB SAS PE08, PN04, PN03 PE0E
ST1000NM0011 1 TB SATA PD04 PD0A
ST1000NM0023 1 TB SAS GE09, GE0A GE0F
ST1200MM0027 1.2 TB SAS, SED FIPS IEF5 IEF9
ST1200MM007 1.2 TB SAS IE04 IE07
ST1200MM0088 1.2 TB SAS TE0A TE0C
ST1200MM0108 1.2 TB SAS, SED FIPS TEC7 TEC9
ST1800MM0048 1.8 TB SAS, SED FIPS TF16 TF18
ST2000NM0001 2 TB SAS PE08, PN04, PN03 PE0E
ST2000NM0011 2 TB SATA PD04 PD0A
ST2000NM0023 2 TB SAS GE09, GE0A GE0F
ST2000NM0045 2 TB SAS DE04 DE05
ST2000NM0055 2 TB SATA DB03 DB04
ST3000NM0023 3 TB SAS GE09, GE0A GE0F
ST3000NM0063 3 TB SAS, SED FIPS GEF3 GEFA
ST300MM0006 300 GB SAS LE08, LE09 LE0B
ST300MP0005 300 GB SAS VE06 VE0C
ST31000524NS 1 TB SATA KD03, KD08 KD0A
ST3146356SS 146 GB SAS XQH6, XRH7, XRHA ERHB
ST32000644NS 2 TB SATA KD03, KD08 KD0A
ST32000645SS 2 TB SAS RE11, RE0C, RN09, RN08, RE12 RE13
ST33000650SS 3 TB SAS RE11, RE0C, RN09, RN08, RE12 RE13
ST33000652SS 3 TB SAS, SED FIPS REF6 REFB
ST3300656SS 300 GB SAS XQH6, XRH7, XRHA ERHB
ST3450856SS 450 GB SAS XQH6, XRH7, XRHA ERHB
ST3500514NS 500 GB SATA KD03, KD08 KD0A
ST4000NM0023 4 TB SAS GE09, GE0A GE0F
ST4000NM0025 4 TB SAS DE04 DE05
ST4000NM0063 4 TB SAS, SED FIPS GEF3 GEFA
ST500NM0001 500 GB SAS PE08, PN04, PN03 PE0E
ST500NM0011 500 GB SATA PD04 PD0A
ST600MM0006 600 GB SAS LE08, LE09 LE0B
10 Drive Models Drive Model Drive Type Existing Drive Firmware New Drive Firmware Version Version ST600MM0088 600 GB SAS TE0A TE0C
