Food Food (In) Security Interface
Uploaded by
Andrea AusmusFood Food (In) Security Interface
Uploaded by
Andrea AusmusFood (In)Security Interface:
Investigative Report
Prepared for ASU's Sustainability Practices Unit
Prepared by Out-of-State Online ASU User Research Team:
Andrea Ausmus, Paulo Buencamino, Jennifer Grether,
Kerri Kress, Aaron Schuchman
October 1, 2019
Food (In)Security Interface:
Investigative Report
Project Introduction What You Told Us
There are questions of food In 2018, 36% of college students
security in the colleges are food insecure. This statistic
across the United States. concerns ASU and a working
Arizona State University is group has been formed to
not immune to this issue. address the issue of Food
Insecurity.
The goal of this group is to eliminate food insecurity at ASU.
Food (In)Security Interface:
Investigative Report
Our Task
Perform user research to
find the best solutions on
how to reach the students
dealing with issues of being
food insecure.
Food (In)Security Interface: Investigative Report
We researched
1. Sun Devil Dining website 2. Student Health Services website
Food (In)Security Interface: Investigative Report
Our methods
1. Online survey via SurveyMonkey 2. Face to Face interviews
We asked, “Where would you go to find We asked, “Where would you look on
online resources to address food insecurity?” the ASU Health Services site for
information related to food insecurity?”
Survey and data results
Screenshot of ASU Health Services
Food (In)Security Interface: Investigative Report
Our demographic
66% of our respondents were:
o female students
o mid-twenties and early thirties
o Caucasian
o living in a city or urban setting
Food (In)Security Interface: Investigative Report
Our demographic
36% of our respondents were:
o male students
o mid-twenties and early thirties
o Caucasian
o living in a suburban,
city or urban setting
User Story Sketch
Food (In)Security Interface: Investigative Report
Our findings
✔Participants in our studies appeared to be food secure
✔Participants had knowledge of local food banks
✔Food insecure students would reach out to workplace, family,
friends, and local resources before turning to the University for help
✔Participants were tech savvy and were comfortable looking for
information online
Food (In)Security Interface: Investigative Report
Our recommendations
✔There is a need for tools accessible online
✔ASU Health Services page would be the best location for
finding information about Food Insecurity
✔ Tools for accessing food insecurity need to be advertised
✔Consider advertising on Canvas or MyASU
✔Resources should include a searchable database with
Nationwide food bank information
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Industry Significance
✓ Alternative work environments are steadily increasing; posing a
new hurdle for to a lot of companies and organizations.
✓ People who participate in remote education or work, are still a
part of the organization and should benefit in all the way in-face
traditional members benefit
✓ It’s vital organizations begin looking at the best ways to provide
access to this growing community
✓ Although people are taking advantage of alternative work
environments, they should still be able to receive the same
benefits.
Thank you for giving us the opportunity
to aid in this important endeavor
to eliminate food insecurity.
ASU Out-of-State Online User Research Team:
Andrea Ausmus
Paulo Buencamino
Jennifer Grether
Kerri Kress
