Internet Auction Fraud
Internet Auction Fraud
Internet Auction Fraud
Internet auctions have become a hot trend for everyone from collectors to trinket sellers.
While their popularity continues to grow among
both buyers and sellers, it’s important to fully
understand how Internet auctions work, the
different auctions available, and how to
participate without getting ripped off.
Increased popularity brings increased numbers
of complaints from consumers about products
that are delivered late or not at all, and products
that aren’t what was promised and expected.
To help make your next Internet auction
transaction run as smooth as possible the
Attorney General, in conjunction with the
Federal Trade Commission, offers the following
tips:
For Buyers For sellers
● Identify the seller and check the seller’s ● Provide an accurate description of the item
feedback rating. you’re selling, including all terms of the sale
● Do your homework. Be sure you understand and who will pay shipping costs.
what you’re bidding on, its relative value, ● Respond quickly to any questions bidders
and all terms and conditions of the sale. This raise during an auction.
includes the seller’s return policies and who ● Contact the high bidder as soon as possible
pays for shipping. after the auction closes to confirm details of
● Establish your top price and stick to it. the sale.
● Evaluate your payment options. If possible, ● Ship the merchandise as soon as you receive
pay with a credit card to ensure the most payment.
protection if something goes wrong. If the
seller doesn’t accept credit cards, consider
using an escrow service.
For more information about protecting yourself from Internet auction fraud, write to: Attorney General
Betty D. Montgomery, Consumer Protection, 30 E. Broad St., 25th Floor, Columbus, Ohio 43215-3428
or call the office’s Public Action Line at 1-800-282-0515. You can also access the Attorney General’s
web page at www.ag.state.oh.us.
A new Federal Trade Commission publication, "Internet Auctions: A Guide for Buyers and Sellers,"
offers more information about Internet auctions. You can order a copy of the guide or file a complaint
about Internet auction fraud online at www.ftc.gov or by calling the FTC toll-free at 1-877-FTC-HELP
(382-4357).