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    Document 2245197.1

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    Suhaimi Mie
    This document discusses an issue where the Oracle VM Server status is incorrectly shown as 'Starting' in the Oracle VM Manager even though the server is running. The cause can be if the server has the same IP as another, or if the SMBIOS UUID has changed. The solution is to add the correct UUID to the agent.ini file and restart services to refresh the status.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    Document 2245197.1

    Uploaded by

    Suhaimi Mie
    61 views2 pages
    This document discusses an issue where the Oracle VM Server status is incorrectly shown as 'Starting' in the Oracle VM Manager even though the server is running. The cause can be if the server has the same IP as another, or if the SMBIOS UUID has changed. The solution is to add the correct UUID to the agent.ini file and restart services to refresh the status.

    Original Description:

    OVM Manager showing the Oracle VM Server status as "Starting" although it is running

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    This document discusses an issue where the Oracle VM Server status is incorrectly shown as 'Starting' in the Oracle VM Manager even though the server is running. The cause can be if the server has the same IP as another, or if the SMBIOS UUID has changed. The solution is to add the correct UUID to the agent.ini file and restart services to refresh the status.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    61 views2 pages

    Document 2245197.1

    Uploaded by

    Suhaimi Mie
    This document discusses an issue where the Oracle VM Server status is incorrectly shown as 'Starting' in the Oracle VM Manager even though the server is running. The cause can be if the server has the same IP as another, or if the SMBIOS UUID has changed. The solution is to add the correct UUID to the agent.ini file and restart services to refresh the status.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 2

    1/29/2020 Document 2245197.

    1
    Copyright (c) 2020, Oracle. All rights reserved. Oracle Confidential.

    OVM 3.4.1: OVM Manager showing the Oracle VM Server status as "Starting" although it is
    running (Doc ID 2245197.1)

    In this Document

    Symptoms
    Changes
    Cause
    Solution

    APPLIES TO:

    Oracle VM - Version 3.4.1 and later


    Linux x86-64

    SYMPTOMS

    Few of the OVM server in the pool went to "Starting" status in OVM manager automatically without any manually
    intervention although it was running and we were able to ssh the server .

    The ovs-agent.log be like :

    [2016-12-20 09:58:12 4978] INFO (xmlrpc:426) Error reloading XMLRPC Server: [Errno 9] Bad file
    descriptor <<==========
    [2016-12-20 09:58:12 4978] DEBUG (xmlrpc:291) Manager cert subject: [('C', 'US'), ('ST',
    'California'), ('L', 'Redwood City'), ('O', 'Oracle'), ('OU', 'Oracle VM Manager'), ('CN',
    '0004fb0000010000f910759d60662e5f')]
    [2016-12-20 09:58:12 4978] DEBUG (xmlrpc:292) Manager cert issuer: [('C', 'US'), ('ST',
    'California'), ('L', 'Redwood City'), ('O', 'Oracle'), ('OU', 'Oracle VM Manager'), ('CN',
    '0004fb0000010000f910759d60662e5f')]
    [2016-12-20 09:58:12 4978] INFO (xmlrpc:422) Oracle VM Agent XMLRPC Server started.
    [2016-12-20 09:58:13 21789] DEBUG (service:75) call start: update_server_roles('utility,xen',)
    [2016-12-20 09:58:13 21789] DEBUG (service:77) call complete: update_server_roles
    [2016-12-20 09:58:14 21790] DEBUG (service:75) call start: package_list('updates',)
    [2016-12-20 09:58:14 21790] DEBUG (service:77) call complete: package_list
    [2016-12-20 09:58:18 21846] DEBUG (service:77) call start: get_api_version

    Then the ovs-agent and the ovmm services were restarted but with no luck. The server was then tried to refresh from the
    OVM CLI as the option of re-discover was greyed out

    OVM> refresh server name=ovs.server.local


    Command: refresh server name=ovs.server.local
    Status: Failure
    Time: 2017-03-16 10:26:47,642 CDT
    JobId: 1489678006939
    Error Msg: Job failed on Core: OVMAPI_6000E Internal Error: OVMAPI_4021E Server discover conflict
    at IP address: x.x.x.x. The manager already has a server: ovs.server.local, at this IP address,
    with SMBIOS UUID: 00:25:90:fa:6d:14:00:25:90:fa:6d:15:0c:c4:7a:58.

    CHANGES

    No changes

    CAUSE

    https://support.oracle.com/epmos/faces/DocumentDisplay?_adf.ctrl-state=ovbaltpb_4&id=2245197.1 1/2
    1/29/2020 Document 2245197.1

    This can happen in the below cases :

    1) This server has the same IP address as another server.

    2) The SMBIOS UUID of this server has changed due to a server motherboard change.

    3) The SMBIOS UUID has changed due to moving the blade in the chassis and there is an incorrect blade chassis SMBIOS
    UUID setting which allows the UUID of the server to change with the slot.

    SOLUTION

    1 ) Get the OVM server UUID from OVM manager Under the Advance section by choosing the perspective as "Info"

    Now add the UUID to the file /etc/ovs-agent/agent.ini on Oracle VM server to the starting with "fakeuuid" line as there
    was no UUID present:

    # cat /etc/ovs-agent/agent.ini

    ...snip...

    [server]

    fakeuuid= 44:45:4c:4c:54:00:10:4e:80:48:c3:c0:4f:4a:48:31

    2) Started the ovs-agent services of the OVM server :

    # service ovs-agent restart

    3 ) a. Login to CLI from the manager server

    #ssh admin@localhost -p 10000

    b. List the servers and then do a refresh

    OVM> list server

    OVM> refresh server name=<Name of server found by "list server" command>

    The starting status of the server will change to "Running"

    Didn't find what you are looking for?

    https://support.oracle.com/epmos/faces/DocumentDisplay?_adf.ctrl-state=ovbaltpb_4&id=2245197.1 2/2

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