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Method 1:: Steps To Flash The DCC Firmware On The M477/M452/M377 For The 59.F0 Error Issue

This document provides instructions to update the DCC firmware on several Dell printer models experiencing a "59.F0" error issue. There are three methods described: 1. Copy the firmware file to a USB drive and print it directly from the front panel of supported models. 2. For other models, use FTP to transfer the firmware file over the network after enabling FTP printing in the EWS. 3. Connect a printer to a PC via USB, share the printer, and use the command line to copy the firmware file. After the firmware flash, check the configuration report or EWS to confirm the updated DCC version. Rebooting is required for the update to take effect.

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Andrey Khodanitski
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9K views9 pages

Method 1:: Steps To Flash The DCC Firmware On The M477/M452/M377 For The 59.F0 Error Issue

This document provides instructions to update the DCC firmware on several Dell printer models experiencing a "59.F0" error issue. There are three methods described: 1. Copy the firmware file to a USB drive and print it directly from the front panel of supported models. 2. For other models, use FTP to transfer the firmware file over the network after enabling FTP printing in the EWS. 3. Connect a printer to a PC via USB, share the printer, and use the command line to copy the firmware file. After the firmware flash, check the configuration report or EWS to confirm the updated DCC version. Rebooting is required for the update to take effect.

Uploaded by

Andrey Khodanitski
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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Steps to flash the DCC Firmware on the

M477/M452/M377 for the 59.F0 Error issue


For the M452dw/M377dw/M477fnw/M477fdn/M477fdw with
the walk-up USB port at the Control Panel, we can follow the
Methods 1/2/3.
For the M452dn and M452nw with no walk-up USB port available, we need
to follow the steps as in the Methods 2/3.

METHOD 1:
Copy DCCV1_51.prn to a USB thumb drive (Front USB only support USB drive with FAT32
format).

Instructions to update DCC from front USB:

1. Power on the printer to Ready mode or with “59.F0” displayed already.

2. Plug USB driver into front USB

3. Press “Home” icon, back to home screen. If control panel is already on home screen,
skip this step
4. Select “USB”

5. Select “Print Documents”


6. Select and Print “DCCV1_51.prn” file

7. Confirm the upgrade has been started with the “Printing started” screen showing for
some seconds,

8. On screen next, Select “No”


9. Wait around 3 ~ 5 minutes, until printer gets auto re-boot, during which control panel
either continue showing “59.F0” or “Performing Upgrade”.

Notes: For units constantly getting “59.F0 Error” on screen. Control Panel will continue
showing “59.F0” during DCC FW upgrade; for units still in “Ready” state, “Performing
Upgrade” screen will be showing up before reboot.

10. After printer re-boot to ready, print out “config report”, check DCC reversion, being
15101, which is indicating the units was updated to latest successfully.

Note: the control number would not change since the 1st successful upgrade, no matter
how many time of upgrade action performed (prn file execution) later.
METHOD 2 (For M452dn and M452nw):
For devices connected over the network, use the FTP command:

NOTE: Make sure FTP printing is enabled on the EWS:

Open the EWS > Networking > Advanced > ENABLE “FTP Printing” > Apply

Download the PRN file to the PC and proceed with below steps to update the file.

FTP prn file to the printer:

a. Open a command prompt as ADMIN

b. Type, “FTP xx.xx.xx.xx”, where xx.xx.xx.xx is the IP address of the printer, and hit enter

c. Hit enter for user (blank)

d. Hit enter for password (blank)

e. From the FTP prompt, type “put”, leave a space, and drag/drop the file onto the window.

f. Click on the window, and hit enter (users may have to hit it twice)

When the file transfer has completed, the window should look something like this. The parts
that the users will input have been highlighted, below:
The device would reboot & once it gets to the READY mode, you may check the DCC version
(15101) on the EWS configuration page or print a configuration page to confirm the same.
METHOD 3 (For M452dn and M452nw):
For devices connected via the USB cable:

NOTE:

1. We need to have a driver installed locally on the PC and the driver needs to be shared.
2. Get the computer name using the shortcut – “Press and hold the Windows key, then
press the Pause/Break key” which will open the System Window.
Or you can find the computer name from the command prompt:
Open the command prompt as ADMIN. Type hostname & ENTER as shown below which
will give us the Computer Name:
1. Save the *PRN file to C:\drive
2. Go to printer and right click on the printer and click on share and make a note of the printer
name
3. Start - run – CMD (as ADMIN)
4. Type in CMD copy /b FILENAME \\computername\Printersharedname
5. Press Enter

The Device would reboot and get to the READY mode; print a configuration page & confirm the
DCC version installed.

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