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Name: Muskan Singh Bba 4A Enrolment No.: A90606418133

This document contains a questionnaire about performance management systems. It has two sections - a general profile section that asks for respondent details like sex, age, designation, experience, organization type and size. The second section analyzes the nature, process and effectiveness of performance management systems. It asks questions about the techniques used, methods employed, goal setting process, evaluation methods, effectiveness and planned changes to the system. The respondent is Muskan Singh, a student pursuing BBA with enrolment number A90606418133.

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69 views3 pages

Name: Muskan Singh Bba 4A Enrolment No.: A90606418133

This document contains a questionnaire about performance management systems. It has two sections - a general profile section that asks for respondent details like sex, age, designation, experience, organization type and size. The second section analyzes the nature, process and effectiveness of performance management systems. It asks questions about the techniques used, methods employed, goal setting process, evaluation methods, effectiveness and planned changes to the system. The respondent is Muskan Singh, a student pursuing BBA with enrolment number A90606418133.

Uploaded by

Muskaan Singh
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Name : Muskan Singh

BBA 4A
Enrolment No. : A90606418133

Questionnaire on performance management system


Disclaimer: The data gathered through this interview schedule would be used
exclusively for the purpose of academic research only.

Section A: General profile of the respondents:

1. Sex : Male Female

2. Age group : 26-35 36-45 46+

3. Designation : ________________________________

4. Experience :

a. Less than 1 year b. 2-4 years c. 5-7 years d. More than 7 years

5. Which of the following economic sector describes your organisation the best?

a. Public sector c. Private sector manufacturing


b. Private sector service d. Others (please specify)

6. Approximately how many people are employed in your organisation?

a. Less than 100 b. 101- 500 c. 501- 1000 d. More than 1000
Section-B : Analysis of Nature, Process and Effectiveness of Performance Management
System and Methods used in Evaluation:
1. i) Does your organisation operate of formal performance management system?

a. Yes b. No

ii) if yes which of the following groups of employee do these processes apply to?
a. Senior manager d. Other Manager / Team Leaders
b. Technical/ Clerical e. Professionals
c. Manual / Blue Collar
2. What are the techniques used in your organisation for assessing performance appraisal
system?
a. Observation c. Checklist
b. Assessment and development centres d. Others ( please specify )

3. Which of the following method of performance appraisal is a part of a organisation?


a. Written essay method g. BARS
b. Graphical rating scales h. Paired comparison method
c. Ranking method i. Forced distribution method
d. 360 degree appraisal j. Balanced score card
e. Self appraisal k. Any other (specify)
f. Critical incident assessment
4. Who sets the performance goals or requirements for individuals?
a. Senior manager leader d. Line managers/ Team
b. HR professionals e. Others (please specify )
c. Appraiser and appraisee

5. How many meetings are scheduled in a year to discuss employees performance?


a. One b. Two c. Three d. Four or More
6. i).Is there a formal system for evaluation of performance management practices of the
organisation?
a. Yes b. No
ii) If yes, please specify the process used in your organisation to evaluate:
a. Opinion attitude surveys c. Informal feedback ( verbal)
b. Formal feedback ( written) d. Others( please specify)

7. Why do you have performance management system in your organisation?


a. Retention strategy
b. Reward allocation
c. Identification of training and development needs
d. Facilitates promotion and transfer and termination decision
e. To clarify an employee job requirement
f. Identifying barriers to performance
g. Motivational strategy
8. What strategies of your organisation have been linked to the performance
management system to make it more effective?
a. Reward strategy c. Teamwork strategy
b. Cultural strategy d. Leadership strategy
9. i)Is attrition rate computed in your organisation after the performance appraisal?
a. Yes b. No
ii) if yes, what do the Trends suggest with regard to attrition during the post
appraisal phase ?
a. Increase in employee turnover
b. Decrease in employee turnover

10. In general how effective has your organisation performance management processes
proved in improving overall performance?
a. Effective c. Ineffective
b. Moderately effective d. Don't know
11. Which according to you would improve effectiveness of an organisation’s
performance management processes?
a. Bureaucratic Approach b. Participative Approach
12. i)Are you going to make any changes to your performance management system in the
next 12 months?
a. Yes b. No c. Don’t know
ii) if yes in what aspect of performance management would you introduce the
change?______________________________________________________
_______________________________________________________________
Are there any Other comments you would like to make about your performance
management arrangements not covered in the question above or any recommendation
or suggestion you want to provide?
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________

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