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【Final】Service News (DIT-S-19012) Simple remote control BRC2E61 cannot s PDF

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Secret No: DIT-S-19012 (1/1)

Date: 3rd Oct. 2019


Issued by: DIT After Sales Service Div.

★Provide Satisfaction to Customers with Reliable Technical Skill★

PR Simple remote control BRC2E61 cannot setting group address.

Model
BRC2E61 (For before series No. E012740)
Name

< Scope of model & Series number>


Model : BRC2E61 Fig1 Shown BRC2E61
Series No. : E000101 - E012739 remote control

< Situation >


The remote cannot set the “Group Number” of indoor unit. When the system
use with ITM, the ITM cannot control the system due to incomplete function
of remote. However, if system don’t control by ITM, It can normal operate.
Remark : ITM can connect both of Skyair and VRV model
< Request >
Please check your current stock and consider usage as below table.
Before or After Connect Not connect Mark for symbol
Software
Countermeasure with ITM with ITM that already
software rewrite

Before C/M
Old X O
(E000101-E012739) New (Have dot mart
on packaging as Fig2 O O
After C/M Fig2 Remote control that
(After E012740)
New O O already software rewrite
O = Remote can use in this project X = Remote cannot use in this project
< Contact person >
If you have any questions, problems or want more information, please
contact person in-charge as below.
Assistant Manager QC Mr. Ito [email protected]
Senior Engineer QC Ms. Suparwan [email protected]
General Manager Service Mr. Inoue [email protected]
Engineer Service Mr. Nathapon [email protected]
DAIKIN INDUSTRIES (Thailand) LTD. After Sales Service Division
General Manager Mr. Inoue : [email protected]
Service Engineer Mr. Nathapon : [email protected]

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